Sound Problems with Itunes 6/Quicktime 7

Just installed Itunes and QT 7 so I can start preparing for my first IPOD in a couple of weeks. I am getting the 60G Video unit so I am working on converting some videos etc, Podcasts etc. I have come to the point of frustration with this Quicktime sound problem...video is great but sound is garbled (sounds like underwater). Even trailers in QT look good but sound like crap. I have adjusted all the options in the QT control panel to wave out settings etc...everything I tried from postings havent worked. I can watch a trailer in Windows Media and its perfect...try QT Version and the sound is terrible...I have tried many things but could sure use more help...I want to be able to get things set up before I get the IPOD...your help is appreciated...Podcasts I download are garbled (the video ones). I have no problem with MP3's...they sound fine...its the quicktime video...I have also used DVD Decryptor and Videora IPOD converter to convert movies etc...and picture is great but sound is hosed...please help...it won't go without thanks...
Dell D800 Windows XP Pro

me too sounds like ****

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Sound problems with iTunes

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Any help would be great!

Ok, something weird just happened to my movies in my collection - the ones that were imported as mp4 have all been corrupted too.
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Problem with itunes and quicktime

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ibm Windows XP

Katrina, maybe you can give me some information on how I can get the iTunes program installed, so I can install my music on my Ipod.
I've tried to install the iTunes program on my computer but every time I try to open the iTunes program after clicking on the iTunes setup, an error message always appears saying it need to close and if I want to send the error message to Microsoft or do I not want to send it.
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Try reset all settings
Settings>General>Reset>Reset All Settings
Note: Data will not be affected but settings for Wi-Fi, FaceTime, Message, Home Sharing, Wall Paper, Sound etc will be reset

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I don't know anything about sub woofers, but this sounds like it is worth looking at your Quicktime preferences.
Quicktime>>Prefernces>>Quicktime Prerferences>>Audio tab>>Select Audio Playback and recording devices>>Advanced.
There you will find some speaker options that may help.

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Problems with itunes 8 and ipod shuffle gen 2.
I recently upgraded from itunes 7 to itunes 8 on my windows XP PC. That's when i had issues syncing my 2nd gen shuffle.
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I made a playlist and use auto fill. But when I remove it from the dock, it's either not updated, or the new songs are at the bottom of the playlist when they are supposed to be up higher. I end up having to hit auto fill twice to make it sync correctly.
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Windows XP SP3
384MB of Ram (works really good)
USB 1.1 connection
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1GB (964MB)
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This is a well-known issue. Apple changed the internal file names used with iTunes 8, which makes the ordering on 2nd generation Shuffles behave differently. There is no good workaround, apart from moving the files with a hand-crafted AppleScript program.
Apple has been silent on the issue, so nobody knows if we'll ever have a fix for it or not.

More problems with iTunes 9.1.0.79

Hi,
since I have had my iPhone I have upgraded itunes a couple of times and never had any problems until now.
I upgraded to 9.1.0.79 two days ago and am having all sorts of issues.
Now when itunes starts it takes ages.
When my iphone is connected I get a message saying:-
+itunes cannot sync information with the iphone 'iphone' because syncing has been disabled on this computer+
I click the yes button to enable syncing and then receive an error message:-
+itunes was unable to load provider data from sync services reconnect or try again later+
I then click OK and my phone appears in the devices list.
These error messages happen every time I start itunes, so by me clicking the yes button to enable syncing does absolutely nothing.
My iphone will sync fine just that itunes tends to freeze up and is very slow.
I run a diagnostic from the help menu and without my iphone connected it shows a red dot next to 'No iPhone or iPod found', which is correct but when I have my iphone connected this red dot is now orange, what is the difference in colour?
I have turned of all anti-virus and firewall software but itunes is still the same, very unresponsive, so anti-virus/firewall is not the problem.
I followed to the letter:-
http://support.apple.com/kb/HT1925 and totally uninstalled everything and then reinstalled itunes only to find the same problem persisting.
This is definitely a problem with itune 9.1.0.79 and apple should be addressing it pronto.
Here is the data from the diagnostic run and it shows my iphone as not found even though it is connected, showing in devices and I can sync to it, wierd!!
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
To Be Filled By O.E.M. To Be Filled By O.E.M.
iTunes 9.1.0.79
QuickTime 7.6.6
FairPlay 1.7.16
Apple Application Support 1.2.1
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.0.0.102
Apple Mobile Device Driver 1.46.0.0
Bonjour 2.0.0.34 (214.3)
iTunes Serial Number **************
Current user is an administrator.
The current local date and time is 2010-04-12 20:39:07.
iTunes is not running in safe mode.
Video Display Information
ATI Radeon HD 2600 XT AGP
** External Plug-ins Information **
No external plug-ins installed.
** iPod/iPhone Connectivity Tests **
iPodService 9.1.0.79 is currently running.
iTunesHelper 9.1.0.79 is currently running.
Apple Mobile Device service 3.0.0.0 is currently running.
Universal Serial Bus Controllers:
VIA Rev 5 or later USB Universal Host Controller. Device is working properly.
VIA USB Enhanced Host Controller. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
VIA OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Most Recent Device Not Currently Connected:
iPhone 3GS running firmware version 3.1.3
Serial Number: *********
** iPhone/iPod touch Sync Tests **
Sync tests completed successfully.
I have blanked out serial numbers etc..
Regards..,
K :0(

notice how under diagnostics readout it shows "most recent device not currently connected"
mine does same thing and i have iphone connected when i do it.
my problems also started with this update and i show 4 errors in event viewer which is under adminastrative tools in control panel.
MY problem is super slow backups for a 16gb 3Gs with 12gbs free. a backup used to be done in like 30-45 seconds now takes about 5 minutes and looks as if it stals at a few points when looking at bar at top of itunes.
my iphone shows up in itunes and shows all pages etc. i do everything manually although i do sync apps.
everytime i connect iphone and open itunes i get 4 errors thats show up only in event viewer (but anyone who maintains computers should be aware of all tools available to them to see whats going on in the background) that show up for "BONJOUR" i have posted this here and under bonjour forum. i turned off bonjour services the proper way again thrru adminastrative tools>services double click bonjour and change for "automatic to "disabled". don't do it through msconfig as some would tell you to do if it's a bonjour issue.
but checking out event viewer can give you valuable info so you don't do the apple nonsense wasting hours to clean up their messy installation only to have it do exact same thing again. it's obvoius they have a conflict.... now we can only hope for a resolution ie UPDATE if enough complain by sending them all this.
i don't have a jailbreak phone nor am i rebuilding anything i'll live with it till they fix it as my event viewer log isn't getting filled up with bonjour errors anymore nor do i need all this bloated crap apple sends our way... i do have quicktime pro.

Sudden problem with iTunes quitting - problem and solution

This is a fairly lengthy diatribe but it was driving me nuts and so hopefully will help someone else:
The Problem:
I have an XPS M1710 running Windows Vista. A couple of days ago all Apple programs started to malfunction, specifically iTunes, QuickTime. When I try to start iTunes it quits immediately and I get the message “A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available”. The same thing happens with Quicktime. When I go to Internet Explorer this works fine until I go to the Apple website and try to Download iTunes (to reinstall) or even to go to the Apple Support page, Then the Apple site seems to “force” IE to quit. The same thing happens when I use the Apple Safari Browser (works generally but quits on Apple iTunes or support site). I am not sure if it is relevant but we bought some iTunes songs online in the last couple of days using another laptop. That machine is still working fine as are two other laptops in the house re iTunes (they are Windows XP Dells, my machine is Windows Vista). I received an email receipt on my XPS for the purchases in the usual fashion. I can open it, but when I click the links to the iTunes site it doesn’t work (does work using other computers).
I have performed 2 system restores (to 2 and 4 weeks ago – long before the current problem) but this did not help. I have uninstalled iTunes – but even so still could not directly download the iTunes setup.exe from Apple. I did eventually get it from a third party link. Using the downloaded file I reinstalled iTunes but exactly the same problems persist. On one occasion I let the “A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available” dialogue box sit for a while – the system identified some Apple updates needed which I downloaded and installed (in fact I had done these probably a week or so ago anyway but the system restore would have reverted that). This still did not fix the problem.
Today I phoned XPS support. I was initially told to leave my number and someone would call me back. 2 hours later no-one had so I phoned again and got someone who suggested doing a full scan disk (ie by getting into diagnostics at startup by pressing F12). I did this – no problems found. The person had also suggested trying to access iTunes using a different logon account. I switch on “guest” account and tried from there but the same problem persisted.
I have checked Windows Defender and Windows Firewall and as far as I can see iTunes is allowed to access the internet. No sign that it is deliberately blocked. As far as I can tell from the Windows updater the system is up to date (as it was when the problem first happened, and not fixed by rolling back many updates via the system restores).
I have run a full Virus check using Kaspersky (with latest updated database) and nothing was found.
So, no matter what I try, my computer is suddenly blocking everything to do with iTunes (and Quicktime), including Apple’s own support site. The failure of iTunes or QuickTime to launch happens whether or not I am connected to the Internet at the time. All other programs seem to be working.
I would be very appreciative if you could help. I have been unable to find any online solution, although one person may have had a similar problem, no resolution was evident.
The solution:
I have only just now solved the problem (two weeks down the track). The Dell technician that I spoke to over the phone tried hard but we could not get the issue solved completely, although the problem with accessing the iTunes website we did solve by turning off some internet explorer add-ons. As it turned out the problem was with QuickTime. The clue was that although I had attempted to uninstall iTunes + Quicktime many times the QuickTime component never disappeared. So when I reinstalled iTunes + QuickTime (which I did many times) the problem remained. After again uninstalling iTunes + QuickTime (by going to control panel, selecting iTunes and uninstall, then QuickTime and unintstall in the usual way, and realising that QuickTime did not uninstall properly, I then selected QuickTime and chose the "repair" option at the top of the control panel dialogue box instead of uninstall. After that I was then able to open QuickTime properly, and then when I reinstalled iTunes it worked! This had been driving me nuts, and I was on the verge of re-installing the operating system. Can I suggest that you enter this solution into your database for future reference.

I was wondering if you ever fixed this problem? Today I went to open itunes and it started installing it and said it couldn't access the file ja.lproj/ea0423.rtf which would be the Japanese language version. I just wanted to know if I should do what was suggested to you or if that didn't work.

I've never had any problems with iTunes,

I've never had any problems with iTunes, and one day, without doing anything to it, I tried to open it and it said "iTunes cannot run because some of its required files are missing. Please reinstall iTunes." I've reinstalled it countless times and it still keeps giving me that message. I don't know what to do.

Hey grossa2,
First, here is a way to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Then, I'd go through this article, which helps troubleshoot a lack of audio playback in iTunes:
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/TS1362
Take care,
Delgadoh

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I had problems with info getting greyed out when looking at music library. One data field was greyed out and this occurred intermittently throughout the library.
So the only way I could fix it was to edit the data entry, add a space at the end of it and press enter. Then go back and re-edit it and remove the space.
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I also had strange problems with Itunes saying I did not have access or something to convert some files to other formats. I checked the library folder and the files and had the proper priviledges to access the files. However, Itunes refused to let me convert the files so I had to run quicktime which converted the files without a hitch.

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i installed itunes. i was then using the wrong port/plug in because it wouldn't read my D drive. i reinstalled itunes and then i clicked on it and it says something like "i can't open this because the installation failed with itunes or quicktime."
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I'm having the same problem....driving me crazy...I've tried everything...turning off my virus and firewall center....deleting it...reinstalling it from the disk and the site....and I keep getting Error code on the QT of 3 and I don't remember the one of Itunes but it won't run unless QT is installed....HELP!!!!

Problems with iTunes 7.1.2 : Missing Contacts Info

Problems with iTunes 7.1.2 : Missing Contacts Info !
I synced my iPhone 5s (running v 7.1.1) to my late 2010 MacBook Pro 13" (OSX 10.9.4) using iTunes (can't remember exactly which version of iTunes, but whatever was the latest around the end of May 2014).
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Often in upgrading the OS, QT or FCP for some odd reason QT will get knocked slightly off kilter. Before doing the step back to 6.5.2, try a complete QT reinstall.
This is how:
Go to /library/receipts and delete any files that say Quicktime followed by a number e.g. Quicktime703.pkg
Go to the Apple quicktime site and download the appropriate version of Quicktime to your hard drive.
Run the Quicktime installer.
Repair Disk Permissions for your System Disk (Disk Utility > Select the system disk > Repair Disk Permissions)
Reboot
FWIW, FCP4.5 can run without issue under 10.4.x and QT7, but it is VERY stable under 10.3.9 and QT6.5.2.
Good luck.
x

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Hello,
I updated my iTunes yesterday and my music library disappeared completely. I tried to use the back up of the library made previously and it didnt work. I then added my whole music folder to iTunes successfully except that there was around 30 of each playlist (90s music etc). This caused iTunes to run very slowly and as they wouldnt delete i had to go through and delete my library very slowly as to not make iTunes crash. I then sucessfully uninstalled iTunes and got rid of all the library back ups which may have been the cause of the mutliple playlist.
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C Vallender

This is the iTunes Music store forum, since you are having a problem with iTunes you need to post in the "using iTunes forum." Posting in the wrong forum usually delays a response to your issue.

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I just purchased the movie "Overboard" in HD. The movie video plays ok, but the sound keeps going in and out.
I don't understand why this is happening. My music plays ok and I'm not having any other sound problems with my
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Hi Larry James,
If you are having video playback issues in iTunes on your Windows machine, you may find the following articles helpful:
Apple Support: Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
Apple Support: Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Regards,
- Brenden

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I am continually having sound problems with the laptop. Whilst I hear the windows start up noise and beeps, I cannot hear any sound from things like CDs, iTunes, Media Player - in fact an error message will always come up. In Media Player the error message "Windows Media Player cannot play the file because there is a problem with your sound device......." comes up. I have a the standard pre-installed Realtek sound thing on my laptop. I have tried downloading a newer driver from the Toshiba support centre, but I don't know what to do with the zip file. Also in Control Panel, Sounds, everything is greyed-out.
Hope someone can help cos I am going nuts with this :-)
Thanks

Hi again
I have downloaded the Realtek sound driver from the Tosh page and unzipped it.
(I have chosen the driver for Vista!!! I suppose you use Vista???)
There is a folder called sound. Access this folder and run Setup.exe
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After this sound driver removing you should start the new driver installation described above. (setup.exe)

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