Sound randomly stops working on Iphone 5c

The sound randomly will stop working. (ringers, audio, etc.) I have had this phone for one day.
Oddly enough, the same thing was going on with my iphone 5 which is a big reason I went and upgraded, now i am just very aggravated!
Anyone know what could be going on??

I have the same problem with my new 5c, seemingly carried over from when I upgraded from my old 3s that had the same problem - all sounds randomly stop working (although vibrate seems to still work) and then randomly start working again.
When you set up your new phone did you 'restore' from your old phone's back-up or set it up completely like a new phone? I did the former so I assume whatever the 'glitch' is, it may be something to do with that.
I called 1-800-MYIPHONE and was advised to do a hard reset - I questioned the point of that when I effectively started from scratch with my new phone only a few weeks ago (well, when I say from scratch I of course mean I 'restored' from my old phone's back-up so that all my stuff would carry over...), plus given the coincidence of having the same problem on my old phone... Next guidance was to restore the phone to factory settings and start over from 'new phone' status, which I did this afternoon... so far so good but we shall see. Here's a link to the guide on how to do it if you want to give it a whirl:
http://support.apple.com/kb/HT1414?viewlocale=en_US&locale=en_US

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