Sound skips on Pavilion g6 2168sa

When I play any video on my Pavilion g6 - 2168 sa, the sound skips and stutters. I have Windows 7. This is very frustrating as I only bought the laptop new 2 weeks ago. Any solutions?

Hi
Have you checked both Headphones and internal speaker not working.
Let us know how it goes!
"I work for HP."
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****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath

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||-Although I am working on behalf of HP, I am speaking for myself and not for HP.-||
//Click on Kudos if my reply was helpful and answered your question//
||-If my answer solved the problem please mark the topic as the accepted solution-||

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Message Edited by acaiself on 07-23-2009 09:01 PM
Message Edited by acaiself on 07-23-2009 09:02 PM

Have you check XP downgrade guide here
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Hi,
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Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

No Sound on HP Pavilion TouchSmart 11-e001sa Notebook PC (ENERGY STAR)

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Hey Cityhull,
I would like to first welcome you to the HP Forums!
With not being able to here sound from your notebook, I would like to first confirm that troubleshooting steps that you have done already. I have included the document 'No Sound from Speakers (Windows 8)', I have troubleshooting steps been completed, if so what was the outcome for the Windows 8 troubleshooting tools, and the rest of the steps.
Looking forward to working with you!
I worked on behalf of HP

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