Sound through speakers but not through headphones

hello i have an hp envy 15-k002ne laptop wtih beats audio. i recently reinstalled windows 8.1 on the machine and was able to get all my drivers from the hp support website and unortunately the realtek high definition audio driver for sound on my machine made it in such a way that sound only comes from my speakers but not through my headphones. i tried using different headsets but it recognises some of them as microphones only because of that feature. someone please help me for i have been restless for days. thanks in advance

Hi @aflokko ,
Welcome to the HP Forums!
I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that you recently reinstalled Windows 8.1 and were able to get all the drivers from the HP support website.
You have audio through your speakers but not your headsets.
Have you ran The HP Support Assistant to aid with HP updates and resolving issues?
Have you tried Using Automated Troubleshooting (Windows 8) to aid with this difficulty?
Here is a link to Troubleshooting Audio Problems with External Speakers, Headphones, and HDMI Sound Devices that should help.
If you are still having an issue, I suggest contacting HP support for further assistance.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region Technical Support Sitemap .
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Similar Messages

Sound with SPEAKERS but not with HEADPHONES ??

Hi all.
I have a Pentium4 .7 computer
Running Windows XP with update2
500Mb memory
Audigy 6. sound card
Creative INSPIRE 6. 6700 speakers (6 speakers + subwoofer and remote control (wired) for turning the speakers on/off and sound volume + headphone socket))
This is my problem, When I play anything on the computer, the sound works great on the speakers.
When I plug in the headphones, the sound goes off (as it should) but nothing is heard through the headphones.
I unplug the headphones and the sound is back through the speakers .
Why will the sound not come through my headphones ? (I have tried the headphones on other things and they are working fine on them)
I wrote to Creative labs and they sent me out a NEW remote control cable.
I plugged this in and it is still the same ?
I then found out a friend had the same set up and went to his house.
I tried the headphones in his remote control and they worked fine (the speakers went off and the headphones were playing the sounds).
I then replaced his subwoofer with my subwoofer and everything worked fine (even the headphones worked).
I borrowed his subwoofer and tried it on my computer and again, the speakers worked OK but when I plugged the headphones in, no sound from them again ?
What is going on ?
I can only guess that it is something to do with my computer or the settings ? but I cannot really understand why the headphones won't work when plugged in, but when unplugged the speakers do work?
(I thought that when you plug headphones into the headphone socket, it just broke the connection to the speakers and di'verted the sound through to the headphones so I am baffled) ???
Helppppppppppppppp ! I am going crazy going around in circles.
Regards.

Dear Jason.
First of all, could I apologise for my tantrum, I'll explain in a minute.
I looked at the announcement and I managed to sort out problem I was having which was, when I tried to run the DIAGNOSTIC TOOL, the writing went of the little window and there were no buttons to press and so I could not go any further.
After reading the announcement, I change the DPI to 96 (it was 20) and now I can see all the text and the buttons.
So thank you for that.
So the reason for my tantrum,
st - I was getting jealous that other people were getting there questions answered (LOL)
2nd - I have had my sound card and speakers for over a year now and after reading the reviews, I paid that little bit extra to get the best.
My computer set up was in the loft and it worked fine for ages.
I have now moved house and the computer has to go in the kids? bedroom (new house is not as big as the other house) and this is where I now need the headphones to use the computer in the evening.
Because I cannot get the headphones to work, I cannot use the computer now after 8:30pm and so I am finding it frustrating.
As I said, my friend?s works great and this is also pushing me over the edge (well not that bad LOL, but you know what I mean).
So I just want to get my headphones up and running and I seem to be getting no help at all.
So again, I am very sorry for the outburst, and I want to thank you for answering my question.
I will try what the announcement says by reinstalling the soundcard ETC and hopefully, I will be getting back to you to offer you a virtual pint (or 3).
Thank you Jason.
Colin.

Sound from speakers but not headphones

I have a iPod Mini that will only play sound when connected to a stereo and not the headphones. I have tried two sets of known good headphones with same result. I have also followed the '5 R's' on the iPod, but the problem of sound only when connected to a stereo persists. iPod is no longer under warranty.
Dell Windows XP Pro iPod mini 4GB

How is it connected to the stereo? Just through the headphones jack as if there were headphones, the headphones jack and the little thing next to it, or through the bottom?

Various audio problems with the onboard speakers but not the headphones.

The little volume wheel is connected to a variable resistor, which is soldered to the motherboard via 7 pins. when the wheel loosens up, or the pins loosen up, the onboard speakers get flaky or just don't work. We've been seeing this type of problem for a while now, and just thought that the general public should know. Either replace the motherboard, or the volume controller, or wiggle and jiggle the wheel when it gives problems. good luck all, and i hope this little tid-bit helps out.
Kudos for Linux and all freeware!!

Hi,
Try the following.
First, download and reinstall the Chipset driver on the following link.
Chipset Driver - Windows 8
When the reinstallation has completed, restart the notebook.
When windows has reloaded, download the IDT Audio installer on the link below and save it to your Downloads folder.
IDT Audio Installer - Windows 8.
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete, shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
Let Windows fully load - it will automatically load an audio driver, but just let this complete. Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, right click the speaker icon in the Taskbar and select Playback Devices. Left click 'Speakers and Headphones' once to highlight it and then click the Set Default button - check if you now have audio through headphones.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

[SOLVED] Sound will come out of the speakers, but not the headphones.

So, the headphones won't play any sound (they work with my phone, not on my laptop) when plugged in.
When the headphones are plugged into the jack, the speakers mute, so I know that the laptop is registering that they got plugged in, but still no sound comes out.
$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: VT1708S Analog [VT1708S Analog]
Subdevices: 0/1
Subdevice #0: subdevice #0
card 0: Intel [HDA Intel], device 2: VT1708S Alt Analog [VT1708S Alt Analog]
Subdevices: 1/1
And:
amixer -c 0 contents
numid=21,iface=CARD,name='Headphone Jack'
; type=BOOLEAN,access=r-------,values=1
: values=on
numid=18,iface=CARD,name='Internal Mic Phantom Jack'
; type=BOOLEAN,access=r-------,values=1
: values=on
numid=19,iface=CARD,name='Mic Jack'
; type=BOOLEAN,access=r-------,values=1
: values=off
numid=20,iface=CARD,name='Speaker Phantom Jack'
; type=BOOLEAN,access=r-------,values=1
: values=on
numid=17,iface=MIXER,name='Master Playback Switch'
; type=BOOLEAN,access=rw------,values=1
: values=on
numid=16,iface=MIXER,name='Master Playback Volume'
; type=INTEGER,access=rw---R--,values=1,min=0,max=42,step=0
: values=33
| dBscale-min=-63.00dB,step=1.50dB,mute=0
numid=4,iface=MIXER,name='Headphone Playback Switch'
; type=BOOLEAN,access=rw------,values=2
: values=on,on
numid=3,iface=MIXER,name='Headphone Playback Volume'
; type=INTEGER,access=rw---R--,values=2,min=0,max=42,step=0
: values=42,42
| dBscale-min=-63.00dB,step=1.50dB,mute=0
numid=26,iface=MIXER,name='PCM Playback Volume'
; type=INTEGER,access=rw---RW-,values=2,min=0,max=255,step=0
: values=255,255
| dBscale-min=-51.00dB,step=0.20dB,mute=0
numid=15,iface=MIXER,name='Mic Boost Volume'
; type=INTEGER,access=rw---R--,values=2,min=0,max=3,step=0
: values=0,0
| dBscale-min=0.00dB,step=10.25dB,mute=0
numid=10,iface=MIXER,name='Mic Playback Switch'
; type=BOOLEAN,access=rw------,values=2
: values=on,on
numid=9,iface=MIXER,name='Mic Playback Volume'
; type=INTEGER,access=rw---R--,values=2,min=0,max=31,step=0
: values=18,18
| dBscale-min=-34.50dB,step=1.50dB,mute=0
numid=13,iface=MIXER,name='Capture Switch'
; type=BOOLEAN,access=rw------,values=2
: values=on,on
numid=12,iface=MIXER,name='Capture Volume'
; type=INTEGER,access=rw---R--,values=2,min=0,max=31,step=0
: values=15,15
| dBscale-min=-16.50dB,step=1.50dB,mute=0
numid=6,iface=MIXER,name='Loopback Mixing'
; type=ENUMERATED,access=rw------,values=1,items=2
; Item #0 'Disabled'
; Item #1 'Enabled'
: values=1
numid=11,iface=MIXER,name='Auto-Mute Mode'
; type=ENUMERATED,access=rw------,values=1,items=2
; Item #0 'Disabled'
; Item #1 'Enabled'
: values=1
numid=22,iface=MIXER,name='Dynamic Power-Control'
; type=ENUMERATED,access=rw------,values=1,items=2
; Item #0 'Disabled'
; Item #1 'Enabled'
: values=0
numid=5,iface=MIXER,name='Independent HP'
; type=ENUMERATED,access=rw------,values=1,items=2
; Item #0 'Disabled'
; Item #1 'Enabled'
: values=1
numid=14,iface=MIXER,name='Internal Mic Boost Volume'
; type=INTEGER,access=rw---R--,values=2,min=0,max=3,step=0
: values=2,2
| dBscale-min=0.00dB,step=10.25dB,mute=0
numid=8,iface=MIXER,name='Internal Mic Playback Switch'
; type=BOOLEAN,access=rw------,values=2
: values=off,off
numid=7,iface=MIXER,name='Internal Mic Playback Volume'
; type=INTEGER,access=rw---R--,values=2,min=0,max=31,step=0
: values=23,23
| dBscale-min=-34.50dB,step=1.50dB,mute=0
numid=2,iface=MIXER,name='Speaker Playback Switch'
; type=BOOLEAN,access=rw------,values=2
: values=off,off
numid=1,iface=MIXER,name='Speaker Playback Volume'
; type=INTEGER,access=rw---R--,values=2,min=0,max=42,step=0
: values=0,0
| dBscale-min=-63.00dB,step=1.50dB,mute=0
numid=24,iface=PCM,name='Capture Channel Map'
; type=INTEGER,access=r----R--,values=2,min=0,max=36,step=0
: values=0,0
| | chmap-fixed=FL,FR
numid=23,iface=PCM,name='Playback Channel Map'
; type=INTEGER,access=r----R--,values=2,min=0,max=36,step=0
: values=3,4
| | chmap-fixed=FL,FR
numid=25,iface=PCM,name='Playback Channel Map',device=2
; type=INTEGER,access=r----R--,values=2,min=0,max=36,step=0
: values=0,0
| | chmap-fixed=FL,FR
Anything else I need to show?
Last edited by Ave6 (2013-08-29 07:28:09)

rufus wrote:well you could post your alsamixer but before you do screw around with it turn all volumes up and such unmute everything
usually its the easiest damn thing maybe an F key needs tweaking....good luck!
Like this?
┌──────────────────────────────────────────────────── AlsaMixer v1.0.27.2 ────────────────────────────────────────────────────┐
│ Card: HDA Intel F1: Help │
│ Chip: VIA VT1708S F2: System information │
│ View: F3:[Playback] F4: Capture F5: All F6: Select sound card │
│ Item: Mic Boost [dB gain: 10.25, 10.25] Esc: Exit │
│ │
│ │
│ ┌──┐ ┌──┐ ┌──┐ ┌──┐ ┌──┐ ┌──┐ ┌──┐ ┌──┐ │
│ │ │ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │ │ │ │ │
│ │ │ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │ │ │ │ │
│ │ │ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │▒▒│ │ │ │
│ │ │ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │▒▒│ │ │ │
│ │ │ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │▒▒│ │ │ │
│ │ │ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │▒▒│ │ │ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │▒▒│ │ │ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │▒▒│ │▒▒│ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │▒▒│ │▒▒│ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │▒▒│ │▒▒│ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │▒▒│ │▒▒│ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │
│ ├──┤ ├──┤ ├──┤ └──┘ ├──┤ └──┘ Disabled Enabled Enabled ├──┤ └──┘ Enabled │
│ │OO│ │OO│ │OO│ │OO│ │MM│ │
│ └──┘ └──┘ └──┘ └──┘ └──┘ │
│ 56 100<>100 100<>100 100<>100 37<>37 21<>21 87<>87 53<>53 │
│ Master Headphone Speaker PCM Mic <Mic Boost>Auto-Mute Dynamic P Independe Internal Internal Loopback │
│ │
│ │
└─────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────┘
Auto-Mute didn't really help...
Also, according to some post I saw online somewhere I added this to the default.pa in /etc/pulse/:
# Take Independent HP into use.
load-module module-alsa-sink device=hw:0,1

Windows 7 64bit, MBP Retina, Only system sounds through headphones

Like others I have been trawling through the support tickets but nothing seems to resolve the issue for me.
Running Win7 64bit, I plug in my headphones and play audio (FL Studio) and audio continues to play through my speakers and not my headphones. Interestingly when I turn the brightness or sound up and down the incremental "pip" sounds ARE played through the headphones. It's as though Windows doesn't know to route the sound from apps through the headphones. A few nights ago, Youtube started playing through the headphones, I quickly started FL Studio but this still played through the speakers.
I have installed the latest Boot Camp drivers and the latest Cirrus Logic drivers CS4206B (AB40) but to no avail.
Any one made progress on this?
Cheers

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Without changing a thing (to my knowledge) Prem 9 is now starting up properly.
Well 5 out of 6 start ups have been successful!!
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Sound Through Headphones Stops

I have a Pavilion Dv7-6b01TX and recently I have been experiencing an issue where after a while, the laptop refuses to play sound through headphones, even when there's a pair of headphones plugged in. I've seen other problems like this, and the solution is to reinstall the sound drivers, but I have already done this 3 times. The only solution is to restart the laptop, but that is purely temporary and only lasts a couple of hours, at most.
Any help would be appreciated, Thanks.

I assume the guitar has electronics? If so, you must have some sort of ground loop. However, recording an acoustic using the electronics will not give the best acoustic sound, if that is what you are after. A mic on an acoustic will give a much more pleasing acoustic sound.

I have no sound through headphones?

i have no sound through headphones?

did u try going to system preferences , sound, output, then select headphones?

I have a iPhone 4S and when watching videos on the internet sound cuts out as the video is playing. The rest of the video plays with no sound. Sometimes when I pause It and play again sound comes back but not all the time. can anyone help?

I have a iPhone 4S and when watching videos on the internet sound cuts out as the video is playing. The rest of the video plays with no sound. Sometimes when I pause It and play again sound comes back but not all the time. can anyone help?

The "restore disk" is built into the Mac. See About Recovery.
Need more specifics about what error messages you got while installing Adobe Flash.
However, you can almost avoid Flash altogether by setting YouTube to play the HTML5 version instead.
Click the Try something new! link at the bottom of the YouTube page.
I don't know about the sound issue. Might be hardware as you think. Try other headphones to check.

The last few times I've used headphones in my iPad, the audio has been all messed up to the extent where it's better to just use the internal speakers and not the headphones. I've tried multiple pairs of headphones to no avail. Help?

The last few times I've used headphones in my iPad, the audio has been all messed up to the extent where it's better to just use the internal speakers and not the headphones. I've tried multiple pairs of headphones to no avail.
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Multiple means how many? If only 2 or 3, they could all be faulty. Try the headphones in some other device, to make sure they are OK. Or there could be something wrong with the headphone port.
Your iPad is still covered by the 1-year warranty so you should make a Genius appointment and have it looked at.
Another thing to try is to plug in the headphone jack a few times in succession to see if it frees up something inside the port.

TS3274 Getting sound for music, but not for game apps. Checked settings and sound is on. Any suggestions.

My volume controls work and getting sound for music but not for game apps. I did check settings and sound is turned on under notifications and in the app. Any help would be appreciated

Have you got notifications muted ? Only notifications (including games) get muted, so the Music and Videos apps, and headphones, still get sound.
Depending on what you've got Settings > General > Use Side Switch To set to (mute or rotation lock), then you can mute notifications by the switch on the right hand side of the iPad above the volume switch, or via control centre : swipe up from the bottom edge of the screen and it's the right-most of the 5 icons in the middle of it (if the icon is white then it's 'on', tap it to turn it grey and 'off'). The function that isn't controlled via the side switch is controlled via control centre instead : http://support.apple.com/kb/HT4085

HP Pavilion Dv7 Windows 7 No sound through headphone jack or speakers

Hello. I have been having trouble with the sound of my laptop for quite some time.
I discovered this forum, and was trying to find my laptop's problem, except I found that I could not find a thread that pertains to my laptop's individual problem. As stated in the title of this thread, my laptop does not play sound through the headphone jack or speakers. However, when I plug in a usb headset the sound works. I want to rule out the possibility that this is something I can fix myself before I have this computer sent in to be repared.
I have tried uninstalling and reinstalling the software that runs the sound (I forget what it's called). I also tried turning off the laptop, removing the battery and holding down the power but ton for 30 seconds; that didn't work. I have tried making headphones and speakers the default audio, except that didn't work either. It seems that maybe my laptop is just broken, and this is the second time this has happened. (The second time, what the hell!)

Hello Pandabear277 and MicrosoftUser,
What is your product number and operating system?
Thanks
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

ThinkPad T430s No Sound Through Headphones or Internal Speakers

My laptop is unable to play sound through both headphones/earphones and its internal speakers.
I downloaded and installed the Realtek High Definition Audio Driver from the following site: http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-t-series-laptops/thinkpad-t43... .
As a result, the Device Manager shows that the HD Audio Device is working properly.
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However, there is still an "X" over the audio icon in the taskbar.
When I click on the audio icon, the following window appears, stating that the audio device is disabled.
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Thank you so much for your time and help for this issue!

The Unknown Device seems to have disappeared from my Device Manager when I restarted my laptop. However, the HD Audio Device is still there.
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Heard through speakers but not through applicati

Greetings,
Right now with my Audigy 2 card I can plug in my scanner to the line in and hear it through the speakers but I can not use the audio with applications. Another example, connecting line in to my Ham radio I can hear the traffic through the speakers but can not process the audio through a ham radio application.
Any ideas?
Thanks.

I recently got the same problem. Its not that bad but confused me at first. If that is the worst problem you get with your computer consider yourself lucky. You could bring it by an apple store genius and see what they say but its most likely a switch problem like tteuer said. If my memory serves me right that switch is connected to the logic board, if you have it still under warranty, great, if not, you might as well get another laptop if it really bothers you.
Tip: I have made it work by either slowly removing the headphone from the jack or rotating it. If that did not work the first time I repeated it.

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i am not getting sound out of the laptop internal speakers when nothing is plugged into the headphone jacks. if i plug headphones or external speakers the sound is verified to be on because i get sound / volume. Any thoughts / ideas? Thanks

Sorry, I do not have a solution to offer. But I have exactly the same issue. HP Pavilion TX2000, now just out of Costco warranty period (naturally). Sound from built-in and external speakers worked for about 2 years and a handful of months. A couple weeks ago, when I unplugged the external speakers, the built-in speakers would work only sporadically. Eventually, the built-in speakers ceased to work at all. Now, external speakers have ceased to work, too. I can get something resembling sound from Logitech USB speakers, but if these are configured for stereo the sound crackles and pops beyond belief. Setting to mono works. For now.
I can only believe this is a hardware failure. Time-to-failure for this product is unacceptable, but what does HP care? It made it past the warranty, right?

Sound through speakers but not through headphones

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