Sound / volume ringer no longer shows up on scree , only have sound with earbud attached

iphone 4S had been listening to Audible with earbuds. Now phone will ring but screen no longer will display ringer. Can't hear music, audible, utube etc without earbuds in Have tried clean with qtip, took earbuds in and out numerous time. tried sucking out earhphone jack with a straw, reset multiple time, disconnected bluetooth IOS udated Other ideas? Thanks Linda

try rebooting
Restart iPhone: Hold down the Sleep/Wake button and the home button together until the apple logo appears then let both buttons go and wait for phone to restart.
Is the mute switch in the right position?

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