Sound works at 2 locations for a live-streaming video but not on the third.

I am trying to watch live streaming video from a trial. Three television stations offer this video. I am able to see two of the stations, but there is no sound on the third. Since I am not always available to watch, I would like to watch the replays in the evening. These are only offered by one station--of course the one where I can't get the sound. I am able to watch the news videos from this station but not the trial ones. Is this a problem with the station or is it mine? I should add that I have tried in several browsers with the same result.
Sound and video work fine on everything else.

That's odd. It sounds like a problem with the stream but I tried that link out and the sound worked fine for both the commercial and the trial. I did notice that the trial's volume was low for the first 5 - 10 seconds, but I could clearly hear the proceedings once they started.
What browser / OS / version of Flash Player are you using?
Chris

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You can try contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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I would like to be able to buy HD movies on iTunes and watch them by streaming via Apple TV3. My plan is to capture surround sound from the TosLink digital out, which my preamp/receiver can handle. For the video, I need to convert the HDMI to RGB component to feed my receiver.
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I have a theater with a Runco projector but non HDMI. alas, my receiver is non HDMI. Changing electronics and projector is a non-starter.
I would like to be able to buy HD movies on iTunes and watch them by streaming via Apple TV3. My plan is to capture surround sound from the TosLink digital out, which my preamp/receiver can handle. For the video, I need to convert the HDMI to RGB component to feed my receiver.
This is where iTunes DRM and HDCP issues might arise. I am under the impression that I need an non-HDMI compliant converter so that ATV3 can even talk to my receiver. It is my understanding that this is possible and takes care of the HDCP issue. But what about the DRM issue? All I want to do is buy and watch HD movies, no bad intentions. I find it incredible that iit might not be possible.
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Thanks

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See my reply in your other post.
https://discussions.apple.com/message/25838050#25838050
Please ask only once.

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This question was solved.
View Solution.

Hi,
I tested on 5 machines: 1 HP laptop, 2 Dell laptops, 1 Apple and 1 Surface. I think we NEED NBN, my connection speed is not very fast but still reasonable but the machines took ages to just go to the first one. The second one was a bit faster but ONLY refresh frame when hit F5.
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BH
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Sound works at 2 locations for a live-streaming video but not on the third.

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