Sound works until the call connects on Panasonic T...

Problem: Incoming sound does not work during a call. I have recently purchased a Panasonic TC-P55GT30 55" Plasma TV, a Panasonic SC-HTB520 Sound Bar, and the Logitech TV Cam for Skype. Everything works great except for one instance - a Skype call. Set up was fine, the camera works great, and when I make a call I can hear it ringing through the sound bar. The moment the call connects the sound goes out. When I try to change the volume it tells me the TV speakers are disabled. Well, yes, I am using a sound bar! I can't hear the person speaking. Since both the TV and sound bar are Panasonic they communicate using Viera Link so the TV remote controls the volume. It seems that the Skype software is switching the sound back to the TV speakers right when the call connects and there is no way to change this in settings. If I use the TV speakers the entire time the call works fine. The sound bar sounds much better and switching is not convenient. Is there something I am missing? Thanks, Cam

Hi.
When you make Skype calls through the Panasonic TV, then the in-call audio has to be directed through the TV speakers, and any external speaker systems have to be disabled.
Normally, when you have sound coming through a set of speakers, this sound gets picked up by the microphone and sent to the person at the other end. This sound then gets picked up by their microphone and sent back to you, creating what is called an 'echo' (or 'round howl'
Skype uses some very complex technology to cancel out these echos, so that you get a natural sounding call. However, this 'echo cancelling' technology doesn't work reliably when you have external speakers connected into your TV (such as a surround sound amplifier or a sound bar). For that reason, Panasonic disable external speakers when using the Skype on TV function.
I did think, however, that Panasonic were switching automatically over to the TV speakers when using Skype (so that you don't have to go into the settings menu to make the switch yourself). I will confirm this with them...

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