Soundblaster tactic3D rage wireless problems

Hello so today i got this new headset Soundblaster tactic3D rage wireless, and after charging for 8 hours i plugged the power cable out, and inserted the usb adapter.
Everything worked fine, the sound was good. i then decided to go and download the drivers etc.
Then i tryed to install the firmware update, and i got an error where it said that it failed.
After that, my headset was completely dead, its constantly glowing red, i cant pair it with the usb adaptar, and i have tryed everything. Cant turn the headset off at all.
I have lookd around these forums but didnt really find any good answers on how i could fix this.

apparently you need to get it replaced, as the failed firmware bricked it. Only answer I found out so far. That or maybe getting a kind soul with the previous firmware to give it to you might get it working again.

Similar Messages

Sound Blaster Tactic3D Rage Wireless Firmware update fail

Hey guys,
As the title says, I have a bit of a problem. I just bought the Tactic3d Rage Wireless headset, and decided to update the firmware as I like to have the latest drivers when I get started on new hardware. So I update the transmitter while the headset was turned off. No problem.
Then when it came to the headset I removed the transmitter and plugged the headset directly to the computer and started the appropriate application. At the end of the upgrade it said it failed to load the system after the new drivers was installed or something similar, and now it's just there flashing blue all the time. It doesn't respond to anything, and if I try upgrading the firmware again it says it can't find the headset.
So I'm wondering A) Did I do something wrog here? and B) How do I fix it? Is there a way to restore the factory settings of the headset somehow?
Please help! Thank you in advance.

Hi guys,
In an effort to centralize similar topics within our forum threads, I am closing this thread.
Kindly post on the centralized thread (link below) for your concerns/ solutions to this particular concern:
soundblaster tactic3d rage
Cheers!
Philip-CL

Tactic3D Rage Wireless Constantly Turns Off while Charging

I got the Tactic3D Rage Wireless a couple of years ago and it has had many problems from the time I received it. I eventually got the others fixed, or mostly fixed, but this one has been annoying me increasingly in the past few months.
The headset not only rapidly connects and disconnects with Windows 8 (I think it is a problem with windows and not the headset for this one), but it also turns off the second I turn it on while charging. This makes the headset completely useless when I am charging it. This would not be as bad, but now the headset will not actually charge when it is on its charger. After it "charges" for a few hours, I take it off of the charger and I immediately begin to hear the beeping, notifying me that the headset is low on battery.
I finally made an account on these forums after a couple of days failing at searching for this problem with others so now I am posting this. Help is greatly needed for I don't want to be forced to spend more money on another headset if I can get this one fixed. Please reply with any questions I have not answered, and have a good day.

Hi Logo594
You may want to refer to this article, specifically the last paragraph of the article regarding charging.
http://support.creative.com/kb/ShowA...spx?sid=111092
You also mentioned that this headset is at least a couple of years old, so it is possible that the battery
does not hold its charge well. If this still does not work, You may contact Support here.
Cheers,
Colin-CL

Cant hear any audio from Sound Blaster Tactic3D Rage Wireless headset

after getting the Sound Blaster Tactic3D Rage Wireless headset i red through the booklet inside and saw that i could download software for it so i went to the address it gave me and downloaded the firmware for windows and after it was finished and i had restarted my computer the headset and USb connector would both flash nonstop. as well as this i cant hear any audio from the headset. help me if you can

Just discharge it and then charge it. Should work then, and never ever try those firmware updates they are the terrorists of these headsets

Creative Sound Blaster Tactic3D Rage Wireless crackling sound

Tactic3D Rage Wireless crackling sound all the time when playing any sound on the headset.
Work OK on laptop and other PC in the home. Just not my PC lol. Motherboard: Zotac H55-ITX Wifi. CPU Intel i3.

Pauleley,
Welcome to the forum!
Sounds like an "interference" issue to me. Definitely not an issue with the headset as it is working perfectly fine on another machine. The transmitter operates in the 2.4Ghz frequency spectrum so you might want to check out what other devices runs on the same spectrum near to your computer (just a thought).

Want to buy a Tactic3d Rage Wireless transmitter

So, I've lost my transmitter for my headset(Yeah, i know). However, the creative support is basically charging me for a new headset when I want to buy a transmitter from them, so I thought I could check if anyone here had an old, used one for sale?

Originally Posted by Hannestheguy
So, I've lost my transmitter for my headset(Yeah, i know). However, the creative support is basically charging me for a new headset when I want to buy a transmitter from them, so I thought I could check if anyone here had an old, used one for sale?
Hi Hannestheguy,
Hope you get to buy a transmitter for your Rage Wireless headset!
But in any case it doesnt work out, maybe you can purchase a cheaper set through alternative online sources? (EX: Amazon) I've posted a link below in case youre interested:
http://www.amazon.com/Creative-Blast.../dp/B008Y1KLME
Of course this is only a last resort if you dont have the luxury of waiting for a seller.

Soundblaster creative tactic3D Rage wireless headset, Having problem charging

Just bought the headset installed all the software and charged them for the 8 hours.
Now the USB-chord (the charger) won't connect to the headset when I plug them in.
The USB is plugged in directly to the computer but as soon as they are plugged to the headset i get this message (USB Device Not Recognized)
I got w7 if that helps
EDIT: It helped when i used a USB adapter directly into a power outlet but not into the computor

Hi Guys,
You can refer to these forum threads for similar topics:
Article 1:
http://forums.creative.com/showthread.php?t=700751
Article 2:
http://forums.creative.com/showthread.php?t=702488
Cheers!
Philip-CL

Sound Blaster Tactic3D Rage Wireless - Driver and Firmware update, now it's frozen?????????

Just recieved my headphones yesterday - plugged it in and charged it = works. I then decided to download the newest drivers and firmware and went straight to bed. This afternoon, suddenly no sound is detected, what so ever! The USB Power LED flashes slowly and a constant red glow is showing at my headphones.. When I try to re-pair it, the USB Power LED flashes rapidly as it should, but neither the Mic Mute button, nor the Connect Button on the headphones responds.. It feels like the headset is simply just frozen right after the new driver/firmware installation.
I've tried everything pretty much.. Went from Wireless to USB to see if that helped, but it didnt. Tried to remove / setback the drivers, still dosn't work. Headphones is just completely frozen with no buttons working and a constant red glowing light - can't be turned off or restarted!!!
WHAT TO DO?!?
Cheers,
Alexander

My headphones just ran out of power during the day = it resetted itself. I then connected it again and re-paired it. Atm it's working perfectly fine again. I will now try to reinstall the Control Panel, not the driver though, hopefully it will work this time and wont make the headphones go into "non-responding-retarded-mode" once again :-)
Conclusion: For me it felt like it was either the Drivers or the Firmware update, maybe both, which made my headphones "crash", or atleast not respond to any command / buttons pushed. If anyone faces the same or similar problems as me, due to installation of drivers/firmware, let your headset run out of power (if you as me, don't know how to remove the battery manually) and just reconnect it :-) Should work then.
- Alexander

Tactic 3d Rage Wireless Possible USB Transmitter Problem

Hi guys,
It is my 3rd rage wireless replacement (mini usb charging entrance were broken on the previous two).
So after unboxing it again, unfortunately I went to firmware page and upgraded the firmwares both usb transmitter and headphones. Nothing went wrong until I try to re pair the headphones with the usb transmitter.
Headphones are working with every buttons on it, it also gets into pairing mode (with fast blinking red lights). However the usb transmitter does nothing when I hold the connect button, it blinks normal instead of rapidly (as stated in the manual).
I tried everything and read many threads but could not find similar problem. I do not think that it is bricked but please help me if it is possible to fix this problem.
Yes it is ridiculous that a simple firmware upgrade is destroying such an expensive product. Shame on you creative!
Many thanks in advance.

Originally Posted by Xotli
Hi guys,
It is my 3rd rage wireless replacement (mini usb charging entrance were broken on the previous two).
So after unboxing it again, unfortunately I went to firmware page and upgraded the firmwares both usb transmitter and headphones. Nothing went wrong until I try to re pair the headphones with the usb transmitter.
Headphones are working with every buttons on it, it also gets into pairing mode (with fast blinking red lights). However the usb transmitter does nothing when I hold the connect button, it blinks normal instead of rapidly (as stated in the manual).
I tried everything and read many threads but could not find similar problem. I do not think that it is bricked but please help me if it is possible to fix this problem.
Yes it is ridiculous that a simple firmware upgrade is destroying such an expensive product. Shame on you creative!
Many thanks in advance.
Hi Xotli,
Do you encounter any error(s) during the firmware update of the headset and the USB transmitter?
Do not connect it to the USB hub. At any one time, the headset and USB transmitter cannot connect together during firmware update; only separate update is allowed.
Here's the instructions given for updating USB transmitter via Windows:
- Download the file onto your local hard disk.
- Ensure that your Sound Blaster Tactic3D Rage Wireless Transmitter is connected to your computer.
- Ensure that the Sound Blaster Tactic3D Rage Wireless Headset is removed from your computer.
- Un-compress the downloaded file to a folder in your local hard disk.
- Double-click <SBTR_PCFW_US_TX_1_59_140721.exe> from the folder which stores the uncompressed files.
- Follow the instructions on the screen.
- After the installation of the firmware is completed, unplug and plug in your transmitter and start pairing with the Sound Blaster Tactic3D Rage Wireless headset again.
Cheers,
JL-CL

Tactic3D Rage not charging

Hi
I bought the tactic3d rage wireless headset 5 months ago from amazon. Over the last week or so I have started having problems charging this.
I have tried using multiple cables and various usb ports on my PC as well as a direct charger plugged into the wall.
The headset will react when i connect/disconnect the cable by flashing the cup lights and occasionally i will notice that cup lights will glow a very dim blue when connected to a power source but the power light often will not blink and when it does it will only do it for short periods of time then stop.
The control pannel software will show ether the red low battery icon or a battery with a "plug" (which i cant not find in your documentation)
When the headset is turned on it will last 1 or 2 mins at most before turning off. I am finding this increasingly frustrating due to the relatively short time i have owned this device.

*****EDIT*****
Problem solved. my fones would not charge because they arrived fully charged ;-D

Tactic 3D Rage Wireless V2 connecting issues

"There is no supported audio device available" it says.
I've already done the initial 8 hours of charging and I've used them for 2 days of slight gaming before they ran out of power. Now that I was going to charge them via USB ports (Tried both 2.0 and 3.0 -USB ports) it just didn't respond to anything. No red blinking light, no nothing. And as I mentioned, it only says "There is no supported audio device available" which really pisses me off. I've reinstalled the one and only driver for my headset/operating system 3 times, which also pisses me off really good. So basicly, it worked the first time i charged it, not the second time. It's a brand new headset, got it last wednesday, which pisses me off the most.
Help out this pissed of guy would you?
Kind kind kind regards Alfons ( )

Originally Posted by Afhene
The headset is now detected, strangely since i haven't touched the wireless transmitter at any point. Still, it just doesn't charge. I remind you once again. I charged it once.. the initial 8 hours was painless. I do have a clue for you though. When I restart my computer with USB-charger being put, it says " keyboard: 2, mouse: 2, hubs 2..... shutting down in 15 seconds" and it shuts down as promised. I remove the USB-charger from the USB-port and it does the regular start up. I've tried every single USB-port (I've got 10 of them) and I am still pretty pissed of to be honest. I'll keep saying that until it gets solved, take no offence Creative Employees (unless you've developed this ga***ge).
EDIT: Not sure if it's entirely connected though. Playback Devices sounds setting says "No jack information available" when I look closer into the headset's properties in there.
Somewhat kind regards Me ( )
Hi Afhene,
There is no jack information available for the Tactic3D Rage Wireless. Please avoid charging the headset via a powered USB hub. Connect the headset direct to the computer's powered USB port.
Since your headset is now detected, you can launch the SB Tactic3D Control Panel and look for the battery level indicator of the headset after it has been paired to the USB wireless transmitter.
battery_indicator.jpg
I suspect that your headset is already fully charged when you did the initial battery charging of 8 hours. Hence, there is no response on the Power LED when you charge the headset for the 2nd time. During the battery charging, the Power LED will blink and stops blinking when it is fully charged.
Power LED (blinking) - charging
Power LED (off) - fully charged; power off state
Power LED (solid white) - fully charged, power on state
If you like to learn more about charging Tactic3D Rage Wireless, you may refer to this article:
http://support.creative.com/kb/ShowA...spx?sid=111092
You may opt for firmware update of the USB wireless transmitter & headset and observe situation can be improved. Please follow the instructions carefully.
firmware_update.jpg
Cheers,
JL-CL

Tactic3d rage wirelss broken

well i havent even had the headset for a week now and already i have had two problems, first time the problem was with the firmware update (stuck the headset in an "on" position had to drain battery to turn it off and start again).
Now my problem is (i have seen this has happened to more than one person) the headset works fine if its plugged in to usb but the battery just refuses to charge and without being plugged in the headset will NOT work atall, really? its called wireless for a reason creative !! ive tried everything ive looked at the other posts and tried solutians that moderators have posted on there, ive also emailed support and had no reply.... i think its time creative replace my headset, because as i said this isn't the first time this has ever happened its clearly faulty manufacturing and should be replaced by creative!!
if there is any WORKING solution (ive tried leaving the headset over night charging via usb and also via usb adapter for mains socket) then please let me now, but for now consider me a very angry customer.

Originally Posted by idazza
well i havent even had the headset for a week now and already i have had two problems, first time the problem was with the firmware update (stuck the headset in an "on" position had to drain battery to turn it off and start again).
Now my problem is (i have seen this has happened to more than one person) the headset works fine if its plugged in to usb but the battery just refuses to charge and without being plugged in the headset will NOT work atall, really? its called wireless for a reason creative !! ive tried everything ive looked at the other posts and tried solutians that moderators have posted on there, ive also emailed support and had no reply.... i think its time creative replace my headset, because as i said this isn't the first time this has ever happened its clearly faulty manufacturing and should be replaced by creative!!
if there is any WORKING solution (ive tried leaving the headset over night charging via usb and also via usb adapter for mains socket) then please let me now, but for now consider me a very angry customer.
Hi Idazza,
Any chance you have the Sound Blaster Tactic3D Control Panel installed on your PC?
When you charge your headset via your PC, there should be a battery indicator on your control panel to show if your device is being charged or not, you may refer to the KB Article I have posted (post #6) from this forum thread (link below):
http://forums.creative.com/showthrea...=tactic3d+rage
Also, can you PM me the email address you used to contact Creative's email support?
Cheers!
Philip-CL

Tactic3D Rage issues

Hello everyone, and thank you for viewing this thread.
I'm currently having some issues with my Wireless Tactic3D Rage Headset. I went to turn them off like I always have for the past year, and last night they decided to just start making a humming noise. The humming noise, I thought meant that they lost connection with the fob in the back of the computer. However after opening the control panel, I noticed that it read the battery levels just fine. I just can't seem to get it to cycle the power.
I've owned the headset since Dec 2012, and the only real issue I've had is the cheap plastic retainers that hold the earpieces to the head band broke. A little duct tape and they still worked fine. So, I tried to update the software last night after they wouldn't turn off, and that didn't work either. I usually charge them off the PC, or AC to USB adapter. Been charging them like that since day one without issue.
So any insight would be helpful, as I have a raid I have to attend tonight.
Thanks!
Just an update, I got the headset to discharge, so I'll test them when I get home tonite.
Update 2: Ok, so I had them charging all day on my computer, and now they work good again! So sorry for any trouble, but I also hope this helps someone in the future. Now where did I put that duct tape...
The steps I took were:
1. Leave them on until they died (discharged)
2. Connect them to my PC to charge in the OFF position
3. Disconnect them before turning them ON.
4. Turn them on.
Seems to work fine now. Thanks!

Originally Posted by Colin-CL
Cudack,
I'm sorry to hear about your experience. Have you contacted Support on your issue? If your product is still within the warranty period, the team may be able to assist you further. Ranting here without allowing the team to assist you is not going to help you very much. Please get in touch with them.
Regards,
Colin-CL
Hello Colin,
Thank for your reply. Yes,I wrote to support before I created this thread,but I felt (and I'm still feel) really bad,especially I'm a software developer and I can't imagine how it's possible to give soft/firmware to end users which doesn't work properly. Or even if you do that and many ppl complain about exactly the same problem,the serious company should remove soft/firmware that can make really issues and they should work on fixing that bug and upgrading application for users to avoid future problems

Sound Blaster Tactic3D Wrath Wireless

Hello,
Seem to be having an issue with my headset, the Sound Blaster Tactic3D Wrath Wireless. I've had it wired up to charge now for that past 12 hours or so but decided to watch a movie whilst the headset was charging (Watching the movie with the Headset on giving me sound). Now the Headset has cut out and every time i press the power button, it comes back on for a few seconds then cuts out again.
Anyone got any ideas on what the problem is?
Regards,
Gerard

Hi guys,
I've had this problem today. When i was flashing TX firmware then wifi transmitter unplugged and firmware installation was interrupted. Now wifi transmitter doesn't work. How can i fix this problem

Lagging SoundBlaster Tactic3D Alpha

Hi All,
I just bought a Soundblaster Tactic3D Alpha and I love the sound, but I'm having a problem with it.
When I'm playing games like COD or Crysis 2, the headphones works fine, but out of the blue, the sounds starts to "lag", and becomes real choppy. i then close the game and goes to the control panel and play the THX TruStudio Pro test clip and it lags too.
I plug the headphone into the usb adapter, didnt like the sound without it.
Please help!!! really love this pair of headphones.
Thanks in advance

KokChoy-CL wrote:
Hi,
Did this happen right out of the box?
You might want to [url=http://support.creative.com/contact/emailform.aspx">contact support[/url] about this.
Just contacted the support a few moments ago. Waiting for a response now (already received the automatic email).
I'm just not sure if it was happening before the firmware. If it was, I didn't notice it. :robotsad:

Soundblaster tactic3D rage wireless problems

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