Soundblaster Wireless Music - receiver is connected but no so

Question

I have a SB Wireless music receiver (purchased in March '05).
It was working just fine for 3 months, then nothing. After several attempts reistalling, rebooting, etc (including several emails back and forth with Creative Americas Cusotmer Support, it was determined that my receiver might be defecti've. I was given an RMA#, I returned the receiver (under warranty), and got it back yesterday.
I am experiencing the SAME problem I was experiencing before I sent it in (see below).
My wireless receiver IS DEFINTITELY communicating through my wireless router, as I can clearly see my library, playlists, etc. on the RF remote display. When I try to play music, I can access my library, playlists, etc. I select a track and hit the play button. Everything shows up on the remote display, but the counter is not counting, e.g. 00:00:00 is displayed in the upper left hand corner of the RF, and consequently, I get no sound from my stereo, and yes, it IS connected correctly via the RCA cables.
Any suggestions? And thanks in advance,
Chris

Answer 1

Do you mean you entered 3 characters to generate your WEP key? A WEP 28 key is normally represented as a string of 26 hexadecimal digits (valid hexadecimal digits are 0 through F, where decimal is 0 through 9). You may enter a passphrase to generate your hex key, that's what I did on my Netgear router, but then the actual WEP key shows up in my Key field in the router setup as a string of 26 hex digits. If you just enter 3 regular characters this represents a string of 26 hex numbers. Here's some examples of ASCII character to hex conversions; the letter -lower case "g" is a hex "67", a space " " is a hex "20", a upper case "L" is a hex "4C". It is the string of 26 hex digits that must be entered into the wireless music setup for WEP 28.
W3