Soundbooth CS5 has stopped working
I have CS5 Master Collection and Windows 7.
Most of the program are working but Soundbooth and Photoshop 32bit is giving me problem.
Upon initialization of Adobe Soundbooth I see the splash screen as it loads it's components then all of a sudden I get an error message that "Adobe Soundbooth CS5 has stopped working", A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
I try reinstalling the soundbooth component but no success, did anyone come across this problem and know how to fix it.
I am experiencing the same problem with SoundBooth and the SFC.EXE program didn't help resolve it. Soundbooth continues to crash each time it is started. All other Adobe products function fine. I regularly use Photoshop, Flash, Bridge, and Acrobat without any problems.
Identifying the nature of the problem with this type of error message is elusive. The following may help to identify the problem:
Create a new user account on the computer - set it as administrator.
Log in to the new user account.
Start SoundBooth and wait for the error message. This is the very first time Soundbooth is run and it must be the very first time the error message is displayed. This first error message is unique as it contains the specific information regarding why the error occurred. All subsequent error messages just provide a generic message. In this first error message, the details section must be expanded to show information about the error.
For me, SoundBooth starts, the splash screen appears, and when SoundBooth attempts to load MCmpgACodec.vca, SoundBooth stops working.
Perhaps the original post is experiencing problems with a corrupt codec file.
In order to correct the problem SoundBooth was uninstalled and then reinstalled:
Control Panel > programs and features > Adobe Creative Suite 5 Master Collection > uninstall
The SoundBooth folder was deleted from c:\program files (x86)\adobe\
Soundbooth was reinstalled using the Adobe discs (when reinstalling make sure to only install SoundBooth and not the entire suite)
Similar Messages
-
Photoshop CS5 has stopped working and shuts down
I purchased Photoshop CS5 in March 2011 and after trying to install software I was unable to do anything in Photoshop without getting the following error message: "Adobe Photoshop CS5 has stopped working". A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. I was unable to open any psd file or new file withouth that error message. After you close that error message window, Photoshop immediately closes down. I had someone from Adobe remotely fix this problem. Now it is appearing again and I am unable to use the program. I need help with this. Please.
There's a similar discussion on this thread that could help you: http://forums.adobe.com/thread/633937
-
Adobe Photoshop CS5 has stopped working (Win 7, 64 bit)
I am trying to run Photoshop CS5 on Windows 7 64bit. Everytime I open the program, I get an error saying "Adobe Photoshop CS5 has stopped working", immediately after the splash screen goes away and the main gui opens. The only option on the error is "Close Program".
I am on a computer with an i7 processor and 12GB of memory. I have two Nvidia GTS 250 video cards, running four monitors.
Over the course of the last day, I have reformatted my computer, and reinstalled Windows twice. I have reinstalled the CS5 Master Suite more times than I can remember. I have also downloaded and installed the latest video card drivers from Nvidia.
I continue to have the same problem every time I try to open any of the programs in the CS5 suite.
The only time I have come close to getting it to work was immediately after installing the new Nvidia drivers, before restarting my computer. I was able to open it one time without it crashing, Once I restarted my computer, Photoshop continued to give me the same error every time I try to open it.
I have no other software installed on my computer. It is a brand new installation of Windows 7.
I have been on the phone with Adobe technical suuport for about an hour and a half, and I have yet to get a single suggestion other than attempting an install with my network cable unplugged. Other than that, they seem to be fond of transfering me back and forth between departments (and asking me to repeat all of my information every time).
As you can probably tell, I am very frustrated at this point and would greatly appreciate any suggestions.
Thanks,
TrevorMy scenario and history:
Windows Vista Ultimate and now Windows 7 Ultimate
NVidia Quadro Fx 4500 driving 4 monitors total SLi on or off - makes no difference. Drivers irrelevant.
2 x Xeon 5160 (so total 4 cores)
24Gb RAM
PS CS 4 or 5
4 monitors - - yep it is the 4 monitor thing.
Fails everytime as you describe.
Observation - If you Remote Desktop Connection onto the computer - and so in effect are using only ONE monitor - PS works fine.
A WORKAROUND for 4 or 5 - I don't consider this a fix because you lose some functionality but it gets you 99% there and is the same workaround for CS4 or 5
Go to<drive>:\Program Files\Adobe\Adobe Photoshop CS5 (64bit)\Plug-ins\Extensions\ (or CS4 - depending on version)
Locate File:
ScriptingSupport.8li
Disable this extension by renaming the file with a tilde in front of the file name. Thus:
~ScriptingSupport.8li
Start Photoshop - it works and is mainly functional.
The only real downside I have discovered is that disabling this scripting extension means you cannot use some of the built in scripts under FILE - SCRIPTS - the biggest PIA for me being the Contact Sheet builder no longer works. But as I now use Lightroom to create contact sheets - this is not a big loss. Other scripting functionality - I am sure is affected - but not to a point I find PS unusable.
ADOBE - if you read this - it has been that extesion now for the last two editions of PS. -
Adobe Photoshop CS5 has stopped working [Issue]
Hello everyone! I recently just purchased Adobe CS5 as being very excited as I've been a customer before the CS series! Anyways, the install and registration with Adobe was no problem what so ever, I got to uninstall CS4 quite easily, it all worked. So, I've read the other topic of "Adobe Photoshop CS5 has stopped working" and this is not my problem! However, once I'm in CS5. I do a couple things, zoom in Navigation, enter some text, move a couple layers and it tells me it has stopped working. This is happening very often every so 1-3 minutes, so I've been living with it for about 2 days (IT has FINALLY passed the line, where I rip my hair out! Hehe, ). So now I'm deciding I post the problem!
Computer Specs:
Windows 7 Ultimate x86
Intel Pentium Dual Core 3.20GHz (OC)
ATi Radeon HD 4670
3GB DDR2After work.. I will be upgrading video card drivers to see if this makes a difference, only solution related to my topic in Adobe FAQs.
-
Adobe Photoshop CS5 has stopped working
I have Windows 7 I just installed Adobe photoshop CS5 Extended. It starts fine but when I start to open a picture I get the message
Adobe Photoshop CS5 has stopped working windows will shut it down.
Any ideas of what the problem is.Mylenium, why do you feel there is a need to run the first time as Administrator? Do you know of install failures that would leave files or registry entries with improper permissions? I've not been hearing of this behavior with the new versions; certainly Photoshop has known about Windows' UAC feature for quite a long time.
Rjleys, I suggest that you try (before opening an image) going into Edit - Preferences - Performance and disabling the [ ] Use OpenGL Drawing setting. Close and restart Photoshop after making this change.
If this works around the problem, you should update your video drivers from the web site of the manufacturer of your video card. It may be that the OpenGL operations Photoshop is trying to perform may be causing a fault in your drivers, resulting in an applilcation crash.
What kind of video card do you have?
Here are the links to the driver update pages for the two big video card makers:
ATI : http://www.amd.com/us/Pages/AMDHomePage.aspx
nVidia: http://www.nvidia.com/Download/index.aspx?lang=en-us
-Noel -
Need advice - "Adobe photoshop CS5 has stopped working" upon startup
Hi All,
Hopefully someone can assist me with this as this seems to be a fairly common problem.
Basically, upon starting up PS it comes up with the error message:
"Adobe Photoshop CS5 has stopped working..."
I'm just working off a surface pro 2 with 256gb ram, i5 processor (I think)
I’ve installed no new drivers of late and not undertaken any system changes that I can think of that would affect the program.
Funnily enough it’s the same problem across all the adobe suite e.g. illustrator and indesign both won’t start up (illustrator has the same message whereas indesign’s error message mentions that it requires a certain amount of free disk space).
Hopefully that is enough info. Please ask if there is anything else that you would need to know in order to ascertain the problem.
For reference here is the excerpt from the windows error log:
Faulting application name: Photoshop.exe, version: 12.0.0.0, time stamp: 0x4bbc5b10
Faulting module name: amtlib.dll, version: 3.0.0.64, time stamp: 0x4b6004cc
Exception code: 0xc0000417
Fault offset: 0x000000000009376c
Faulting process ID: 0x1694
Faulting application start time: 0x01d0057849e658d6
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Photoshop.exe
Faulting module path: C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\amtlib.dll
Report ID: 8ca8884a-716b-11e4-8279-501ac50d5549
Faulting package full name:
Faulting package-relative application ID:
Fingers crossed someone can help as I’m at the end of my wits here (my laptop died recently leaving me my tablet to finish some artwork for a deadline and now PS etc won’t work leaving me with nothing!).
Cheers
ScottMy scenario and history:
Windows Vista Ultimate and now Windows 7 Ultimate
NVidia Quadro Fx 4500 driving 4 monitors total SLi on or off - makes no difference. Drivers irrelevant.
2 x Xeon 5160 (so total 4 cores)
24Gb RAM
PS CS 4 or 5
4 monitors - - yep it is the 4 monitor thing.
Fails everytime as you describe.
Observation - If you Remote Desktop Connection onto the computer - and so in effect are using only ONE monitor - PS works fine.
A WORKAROUND for 4 or 5 - I don't consider this a fix because you lose some functionality but it gets you 99% there and is the same workaround for CS4 or 5
Go to<drive>:\Program Files\Adobe\Adobe Photoshop CS5 (64bit)\Plug-ins\Extensions\ (or CS4 - depending on version)
Locate File:
ScriptingSupport.8li
Disable this extension by renaming the file with a tilde in front of the file name. Thus:
~ScriptingSupport.8li
Start Photoshop - it works and is mainly functional.
The only real downside I have discovered is that disabling this scripting extension means you cannot use some of the built in scripts under FILE - SCRIPTS - the biggest PIA for me being the Contact Sheet builder no longer works. But as I now use Lightroom to create contact sheets - this is not a big loss. Other scripting functionality - I am sure is affected - but not to a point I find PS unusable.
ADOBE - if you read this - it has been that extesion now for the last two editions of PS. -
Photoshop CS5 has stopped working while I draw.
So I have Photoshop CS5 extended and Im using windows 7 ultimate 64 bit.
I have a Nvidia Geforce GTX 260m 1gb video card. A Asus G60Vx laptop. 4gb of ram.
So heres the story. When Im drawing on a picture it could be from 5 to 45 minutes of drawing photoshop will all of the sudden crash with the error saying "Adobe photoshop cs5 has stopped working" and i have to close the program losing all of the progress in my drawing.
I have called and talked to 3 different Adobe Reps that I can hardly understand... and have done ALL of the suggestions they have given to. From dragging the settings folder to the desktop from dragging the plugins folder to the desktop to reinstalling the program which i have done twice. Also *I use no 3rd party plugins ONLY A WACOM PEN AND TOUCH TABLET** Regarding the Tablet I have called Wacom and they have no clue of how to fix this issue either I have reinstalled it and updated the latest driver for it. Still nothing. Im am getting very upset I NEED* this for my college class... and NO ONE can help me. Everyone I talk to acts like they have no clue what to do they are just giving me steps that i follow that lead me to nothing. just the same problem. Please someone help me through this. I had been using this program and tablet FINE for like 2 or 3 months and just last week it starting doing this.function(){return A.apply(null,[this].concat($A(arguments)))}
Mylenium wrote:
I would also definitely clean out my drive using CCleaner and run a defragmentation. Could well be that too much fragmentation is preventing PS from expanding its temporary files beyond a certain point and then it goes belly up....
Windows 7 keeps its drives defragged all by itself and it will tell you about drives getting full.
A better approach would be to scout around in the Windows System Event Log and see if it's logging any failures.
-Noel -
InDesign CS5 has stopped working
I have InDesign CS5 (creative suite premium, ME version) on Windows 7, everything was working well when InDesign stopped working. I can't open the program or any InDesign files. I get this error message:
"adobe InDesign CS5 has stopped working, a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available".
i have tried re-installing the program and it doesn't help.
does anyone know of a solution - i'm desparately working against a deadline.
thanksNo doubt.
I'm not sure what else to try, except do it again. Make sure before installing again that you are logged in as an administrator and that User Access Control is turned off. I'd also run the configuration utility and turn off any non-essential startup programs an services, especially anti-virus, anti-malware, browserhelpers and toolbars, messengers, iTunes, and third-party firewall. -
Soundbooth.exe has stopped working (on initialization)
I have a Windows Vista Ultimate 32-bit machine with Intel Core2 Extreme (Q6850) @ 3GHz with 4GB RAM 1TB drive space with 152GB used. [Adobe Creative Suite 3 Master Collection]
Upon initialization of Adobe Soundbooth I see the splash screen as it loads it's components then all of a sudden I get an error message that "Soundbooth.exe has stopped working", Vista then attempts to find a "solution" and then the program closes. This also is occuring with After Effects & Premier Pro so I'm thinking it may be a codec issue. I've tried reinstalling (repairing) and I've uninstalled it completely then rebooted and installed it again with no success. Unfortunately I'm stuck with Vista, are there any known solutions to this issue?Exactly as David says. Vista installs always require Administrator access. If you have turned off UAC, log on to the Administrator account, otherwise choose the method already mentioned. Before attempting this again, use the CS3 Clean Scripts from the support pages. They will delete everything instantly and spare you a lengthy uninstall, plus they will fix the install references on the system, so you will get a clean install.
Mylenium -
"Adobe Flash CS5 has stopped working" error anytime i do anything - HELP PLZ!
Hi there,
I have used Macromedia Flash MX for many, many moons. Finally, when I got Windows 7, I was VERY excited to get updated on MX and move to Adobe Flash Professional CS5. However, i have never once been able to use this program, as it crashes pretty much every time i try to do anything. However, since my upgrade, i've noticed a lot more crashing in MX as well (i still have it installed on my old HD and have been using it to build videos rather than CS5 since it crashes less frequently). Now, i'm at my wit's end. I get the above error message when i do pretty much anything, but most recently it's EVERY time i try to select all unused files from the library. The error message i get in MX is "Flash 6.0 r25 has stopped working," but it's the same exact problem in the problem signature as CS5's:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Flash.exe
Application Version: 11.0.0.485
Application Timestamp: 4badda9d
Fault Module Name: Flash.exe
Fault Module Version: 11.0.0.485
Fault Module Timestamp: 4badda9d
Exception Code: c0000005
Exception Offset: 005c0478
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
If i try to select "Check online for a solution," in MX it just kills out of the program, but in CS5 it gives me a second error before killing out:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Flash.exe
Application Version: 11.0.0.485
Application Timestamp: 4badda9d
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.18247
Fault Module Timestamp: 521ea8e7
Exception Code: c0150010
Exception Offset: 0008482b
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 2865
Additional Information 2: 2865b1bb537c4d5e61b79207bc968f0a
Additional Information 3: 2116
Additional Information 4: 2116da8c99f9527466231198673244ae
PLEASE tell me there's a way to fix this. I've tried everything I can think of and have to get this video done in the next few days!!!! I would love to be able to start using CS5 and ditch the ancient MX on my slaved drive, but I can't get CS5 to work!
Thanks.3. (Windows) Disable Compatibility Mode.
For information on compatibility mode, see Using Windows 7 or Vista compatibility mode.
Windows Compatibility Mode can cause errors to occur with Adobe Creative Suite products. To disable it, do the following:
Navigate to C:\Program Files\Adobe\[application name].
Right-click the product application file and choose Properties.
In the Compatibility tab, deselect all options under Compatibility Mode, Settings, and Privilege Level.
Click OK, and relaunch the Adobe Creative Suite 5 product.
4. Disable startup items and services.
Applications running in the background can prevent Creative Suite 5, CS5.5, and CS6 products from launching. For instructions on temporarily disabling these items, see the following documents:
Disable startup items and Services (Windows XP)
Restart Windows in a modified mode (Windows 7 and Windows Vista)
Start the system in Safe Boot mode (Mac OS)
5. Log in using a new local administrative user account.
A new local administrative account can rule out network policies, corrupt profiles, and incorrectly setup administrative accounts as the cause of a failed launch. To create a local administrator account, see the following:
Windows XP: Choose Start > Help And Support and see the article "Add a new user to the computer," or contact your system administrator.
Windows Vista/Windows 7: Create new local administrator account (Windows Vista) (kb404912)
Mac OS: Creating and modifying user accounts on the Apple support website. This video demonstrates the procedure to create a Standard user account. To create an Administrator account, select Administrator in the New Accounts menu.
6. Delete all Adobefnt*.lst files
Search for and delete all copies of the AdobeFnt*.lst file that you find on the hard disk:
(Mac OS) In the Finder, choose File > Find (Command + F).
(Windows XP) In Explorer, click the Search button (Ctrl+F).
(Windows Vista/7) In Explorer, use the search box in the upper right (Ctrl+F).
Type Adobefnt*.lst and then click the Search icon. If you have more than one hard drive, only search the system (OS) drive.
(Windows XP Search Assistant) Choose All Files and Folders. Under More advanced options select Search System Folders, Search hidden files and folders, and Search subfolders.
Click within the search results. Choose Edit > Select All, and then drag the selected files to the Trash (Mac OS) or Recycle Bin (Windows).
(Mac OS) Choose Finder > Empty Trash.
Restart the application.
If an Adobefnt*.lst file becomes damaged, it can cause the application to crash, freeze, or quit when you try to start it. Adobefnt.lst files (for example, Adobefnt10.list for InDesign) are font cache files that Adobe applications use to quickly gather and store information about available fonts. If you delete or rename an Adobefnt.lst file, the application re-creates it the next time you start the application.
7. Troubleshoot font issues.
Remove or disable nonessential fonts and then restart your Creative Suite application. See:
Reduce the number of active fonts (Windows XP)
Reduce the number of active fonts (Windows 7 and Windows Vista)
Troubleshoot fonts (Mac OS)
8. (Windows) Update your video card driver.
Download the latest driver from your video card manufacturer's website or contact the manufacturer for an updated driver.
9. Search the knowledgebase for errors.
Search the Adobe knowledgebase for any errors that appear:
Go to the Adobe Support website and choose your product from the Select Product Support Center menu.
Type the error into the search field and click Search.
Note: Omit file paths and registry keys from the search string.
10. Run the Adobe Support Advisor.
The Adobe Support Advisor is an AIR app that helps identify and resolve installation issues. It can also assist with errors that occur when AMT is running. For more information, see Using the Adobe Support Advisor (kb405816) and Troubleshoot launch errors using Creative Suite launch logs (cpsid_83478).
11. Perform system troubleshooting steps
Follow the steps in Troubleshoot system errors and freezes | Adobe software on Windows (cpsid_82252) or Troubleshoot system errors and freezes | Adobe software on Mac OS (cpsid_82414). -
Adobe Photoshop CS5 has stopped working (weird)
Hallo Friends, This i my first post here, hope to help me to get rid this problem of.
well i'm using
Photoshop CS5 (Extended) With Sum Plugins
Alien SKin Bokeh
Nik Color Efex Pro
Dfine
Imagenomic Portraiture
when i had CS4, no problems were happening.
===
when i work with this plugins. doesn't matter which one, it sumtimes crashes and say, Adobe Photosop Has Stopped Working,
i really have no clue, how this issue can be fixed.. any suggestions would be much appreciated
My PC
Inter Core II Duo (E8400
VGA Card- Nvidia 8600 GT ( I have updated the latest driver to ENABLE OPEN GL)
2 GB OF RAM
350 HDD
=
OS Vesion: Windows 7 X86As a plugin developer myself, I can tell you that the problem is most likely in the plugin if it starts/stops working properly because of changes to the memory size allocated to Photoshop.
It's unbelievable how many people fail to program simple error handling robustness into their code - the error in this case being insufficient memory in which to work. In most cases it takes no more effort than this:
BufferPointer = malloc(RequiredSize);
if (BufferPointer == NULL)
*gResult = memFullErr;
return;
(Note that I usually frown on return from within a module myself; this is just an example - I prefer a single function exit at the bottom)
Given that the consequence of using a bad pointer can be crashing Photoshop and the loss of the user's work, you'd think plugin designers would be more concerned with proper error handling.
-Noel
P.S., Depending on what else you'd like to be able to do on your system while running Photoshop, it isn't out of the question to allocate quite a bit more memory than you have to Photoshop in the Performance settings (e.g., 75% or even higher). The thing to do is to try it. -
Photoshop CS5 opens and says "Adobe Photoshop CS5 has stopped working"
Hey guys.. I hit this problem tonight after trying for several hours to open Adobe PS CS5.
Photoshop worked earlier today and i have made no changes on my PC since running PS again.
I am running Windows 7 Service Pack 1 64bit
I have tried Pressing CTRL+SHIFT+ALT to delete the Adobe Photoshop Settings File with no success.
I have rebooted my computer several times.
I have ran as administrator.
As far as I can tell it has something to do with KERNELBASE.dll
You guys are my last chance.. THANK !
Brandon (Y0URD4MS31F)
Here is a log from event viewer...
Log Name: Application
Source: Application Error
Date: 1/2/2012 11:01:13 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Brandons-PC
Description:
Faulting application name: Photoshop.exe, version: 12.0.0.0, time stamp: 0x4b504eff
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e211319
Exception code: 0xc06d007f
Fault offset: 0x0000b9bc
Faulting process id: 0xeb4
Faulting application start time: 0x01ccc9cc53e0ded5
Faulting application path: C:\Users\Admin Brandon\Desktop\Hacking, mods, C++\Adobe Photoshop CS5 (No Brushes)\Photoshop.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: 938be8e8-35bf-11e1-98bd-001583ba828e
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-01-03T04:01:13.000000000Z" />
<EventRecordID>1887</EventRecordID>
<Channel>Application</Channel>
<Computer>Brandons-PC</Computer>
<Security />
</System>
<EventData>
<Data>Photoshop.exe</Data>
<Data>12.0.0.0</Data>
<Data>4b504eff</Data>
<Data>KERNELBASE.dll</Data>
<Data>6.1.7601.17651</Data>
<Data>4e211319</Data>
<Data>c06d007f</Data>
<Data>0000b9bc</Data>
<Data>eb4</Data>
<Data>01ccc9cc53e0ded5</Data>
<Data>C:\Users\Admin Brandon\Desktop\Hacking, mods, C++\Adobe Photoshop CS5 (No Brushes)\Photoshop.exe</Data>
<Data>C:\Windows\syswow64\KERNELBASE.dll</Data>
<Data>938be8e8-35bf-11e1-98bd-001583ba828e</Data>
</EventData>
</Event>More Info.
I am running three monitors and occasionally four. I've attempted opening the program with only one connected.
Here is some driver info.. I still can't pick out a problem..
I'm using a XFX Radeon HD 6950 if that helps.
Driver Packaging Version
Not Available
Provider
Advanced Micro Devices, Inc.
2D Driver Version
8.01.01.1215
2D Driver File Path
Not Available
Direct3D Version
7.14.10.0879
OpenGL Version
6.14.10.11318
Catalyst Control Center Version
2011.1109.2212.39826 -
Error: Adobe Photoshop CS5 has stopped working (Windows 7)
Photoshop started throwing this error message yesterday out of the blue, I've no idea what, if anything, on my computer has changed to cause it to happen - it's been working uninterrupted for over a year.
I've tried a few things mentioned in other posts and on other forums (removing possible problem fonts, renaming plugins) but my problem seems to be slightly different - Photoshop crashes as soon as it's finished loading, not when opening a file or an image, so I can't get into any menus to disable OpenGL, filters, or change any settings.
That also means that I can't deactivate Photoshop, and I can't uninstall it because Adobe Application Manager throws the same error. Illustrator CS5 now also throws the same error when I start it.
The event log error for Adobe Photoshop is;
Faulting application name: Photoshop.exe, version: 12.0.4.0, time stamp: 0x4d9d8cbc
Faulting module name: amtlib.dll, version: 3.0.0.64, time stamp: 0x4b600781
Exception code: 0xc0000417
Fault offset: 0x0007c696
Faulting process id: 0x1acc
Faulting application start time: 0x01cfc82200ce8c71
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS5\Photoshop.exe
Faulting module path: C:\Program Files\Adobe\Adobe Photoshop CS5\amtlib.dll
Report Id: 428029d6-3415-11e4-bf71-9cb70d00e8b9
The event log error for Adobe Illustrator is;
Faulting application name: Illustrator.exe, version: 15.0.0.399, time stamp: 0x4bad3bbf
Faulting module name: amtlib.dll, version: 3.0.0.64, time stamp: 0x4b600781
Exception code: 0xc0000417
Fault offset: 0x0007c696
Faulting process id: 0x1428
Faulting application start time: 0x01cfc82638156214
Faulting application path: C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\Illustrator.exe
Faulting module path: C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\amtlib.dll
Report Id: 9534df09-3419-11e4-bf71-9cb70d00e8b9
The event log error for Adobe Application Manager (when trying to uninstall) is;
Faulting application name: PDApp.exe, version: 1.0.175.0, time stamp: 0x4b91830a
Faulting module name: adobe_oobelib.dll, version: 1.0.0.65, time stamp: 0x4b866450
Exception code: 0xc0000417
Fault offset: 0x00043dea
Faulting process id: 0x1ff0
Faulting application start time: 0x01cfc825396b0755
Faulting application path: C:\Program Files\Common Files\Adobe\OOBE\PDApp\core\PDApp.exe
Faulting module path: C:\Program Files\Common Files\Adobe\OOBE\PDApp\LWA\adobe_oobelib.dll
Report Id: 80a5dc63-3418-11e4-bf71-9cb70d00e8b9
I'm hoping to stop short of having to reinstall windows, that's looking like the only solution at the moment. Any help would be greatly appreciated!DXDiag information;
System Information
Timeofthisreport:9/4/2014,11:48:55
Machinename:ID_45863
OperatingSystem:Windows7Enterprise32-bit(6.1,Build7601)ServicePack1(7601.win7sp1_gdr.14030 3-2144)
Language:English(RegionalSetting:English)
SystemManufacturer:DellInc.
SystemModel:LatitudeE5420
BIOS:DefaultSystemBIOS
Processor:Intel(R)Core(TM)[email protected](4CPUs),~2.2GHz
Memory:4096MBRAM
AvailableOSMemory:3240MBRAM
PageFile:3407MBused,3072MBavailable
WindowsDir:C:\windows
DirectXVersion:DirectX11
DXSetupParameters:Notfound
UserDPISetting:UsingSystemDPI
SystemDPISetting:96DPI(100percent)
DWMDPIScaling:Disabled
DxDiagVersion:6.01.7601.1751432bitUnicode
DisplayDevices
Cardname:Intel(R)HDGraphicsFamily
Manufacturer:IntelCorporation
Chiptype:Intel(R)HDGraphicsFamily
DACtype:Internal
DeviceKey:Enum\PCI\VEN_8086&DEV_0116&SUBSYS_049B1028&REV_09
DisplayMemory:1428MB
DedicatedMemory:64MB
SharedMemory:1364MB
CurrentMode:1680x1050(32bit)(59Hz)
MonitorName:GenericPnPMonitor
MonitorModel:DELLP2210
MonitorId:DEL404C
NativeMode:1680x1050(p)(59.954Hz)
OutputType:HD15
DriverName:igdumdx32.dll,igd10umd32.dll,igd10umd32.dll
DriverFileVersion:8.15.0010.2353(English)
DriverVersion:8.15.10.2353
DDIVersion:10.1
DriverModel:WDDM1.1
DriverAttributes:FinalRetail
DriverDate/Size:4/5/201102:57:06,575488bytes
WHQLLogo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4256-11CF-A97A-9124A9C2C535}
Vendor ID: 0x8086
Device ID: 0x0116
SubSys ID: 0x049B1028
Revision ID: 0x0009
Driver Strong Name: oem14.inf:Intel.Mfg.NT.6.1:iSNBM0:8.15.10.2353:pci\ven_8086&dev_0116&subsys_049b1028
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
Deinterlace Caps:
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Card name: Intel(R) HD Graphics Family
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0116&SUBSYS_049B1028&REV_09
Display Memory: 1428 MB
Dedicated Memory: 64 MB
Shared Memory: 1364 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: DELL 1907FP
Monitor Id: DEL4015
Native Mode: 1280 x 1024(p) (60.020Hz)
Output Type: DVI
Driver Name: igdumdx32.dll,igd10umd32.dll,igd10umd32.dll
Driver File Version: 8.15.0010.2353 (English)
Driver Version: 8.15.10.2353
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 4/5/2011 02:57:06, 575488 bytes
WHQL Logo'd:Yes
WHQLDateStamp:
DeviceIdentifier:{D7B78E66-4256-11CF-A97A-9124A9C2C535}
VendorID:0x8086
DeviceID:0x0116
SubSysID:0x049B1028
RevisionID:0x0009
DriverStrongName:oem14.inf:Intel.Mfg.NT.6.1:iSNBM0:8.15.10.2353:pci\ven_8086&dev_0116&subs ys_049b1028
RankOfDriver:00E60001
VideoAccel:ModeMPEG2_AModeMPEG2_CModeWMV9_CModeVC1_C
DeinterlaceCaps:{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}:Format(In/Out)=(YUY2,YUY2)Frames(Pr ev/Fwd/Back)=(0,0,1)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVid eoProcess_AlphaBlendDeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}:Format(In/Out)=(YUY2,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lendDeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}:Format(In/Out)=(YUY2,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}:Format(In/Out)=(UYVY,YUY2)Frames(Prev/Fwd/Back)=(0, 0,1)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lendDeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}:Format(In/Out)=(UYVY,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lendDeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}:Format(In/Out)=(UYVY,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}:Format(In/Out)=(YV12,YUY2)Frames(Prev/Fwd/Back)=(0, 0,1)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lendDeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}:Format(In/Out)=(YV12,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lendDeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}:Format(In/Out)=(YV12,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}:Format(In/Out)=(NV12,YUY2)Frames(Prev/Fwd/Back)=(0, 0,1)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lendDeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}:Format(In/Out)=(NV12,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lendDeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}:Format(In/Out)=(NV12,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}:Format(In/Out)=(IMC1,YUY2)Frames(Prev/Fwd/Back)=(0, 0,1)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lendDeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}:Format(In/Out)=(IMC1,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lendDeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}:Format(In/Out)=(IMC1,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}:Format(In/Out)=(IMC2,YUY2)Frames(Prev/Fwd/Back)=(0, 0,1)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lendDeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}:Format(In/Out)=(IMC2,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lendDeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}:Format(In/Out)=(IMC2,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}:Format(In/Out)=(IMC3,YUY2)Frames(Prev/Fwd/Back)=(0, 0,1)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lendDeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}:Format(In/Out)=(IMC3,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lendDeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}:Format(In/Out)=(IMC3,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}:Format(In/Out)=(IMC4,YUY2)Frames(Prev/Fwd/Back)=(0, 0,1)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lendDeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}:Format(In/Out)=(IMC4,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lendDeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}:Format(In/Out)=(IMC4,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lend
D3D9Overlay:Supported
DXVA-HD:Supported
DDrawStatus:Enabled
D3DStatus:Enabled
AGPStatus:Enabled -
Adobe Photoshop CS5 has stopped working with (Wacom CINTIQ21UX)
Has this been addressed?
I have been following this thread pretty closely
http://forums.adobe.com/thread/633937?tstart=0
It clears up the issue with multiple screens but doesnt address the issue with Adobe Photoshop CS5 not being able to load with the latest Wacom Cintiq 6.1.5-3a driver. I have tried the 6.1.2-5 driver able to load photoshop CS5 and calibrate my pen. but Photoshop wont recognize pressure sensitivty, rotation, tilt, any of the brush settings from the drop down it flags a caution yield sign, which is better than not having any pen.
Just wanted to know if someone found a way around it. or if Adobe or Wacom is actually working on a patch to address the error. At this point I am thinking about reverting back to Adobe Photoshop CS3.My scenario and history:
Windows Vista Ultimate and now Windows 7 Ultimate
NVidia Quadro Fx 4500 driving 4 monitors total SLi on or off - makes no difference. Drivers irrelevant.
2 x Xeon 5160 (so total 4 cores)
24Gb RAM
PS CS 4 or 5
4 monitors - - yep it is the 4 monitor thing.
Fails everytime as you describe.
Observation - If you Remote Desktop Connection onto the computer - and so in effect are using only ONE monitor - PS works fine.
A WORKAROUND for 4 or 5 - I don't consider this a fix because you lose some functionality but it gets you 99% there and is the same workaround for CS4 or 5
Go to<drive>:\Program Files\Adobe\Adobe Photoshop CS5 (64bit)\Plug-ins\Extensions\ (or CS4 - depending on version)
Locate File:
ScriptingSupport.8li
Disable this extension by renaming the file with a tilde in front of the file name. Thus:
~ScriptingSupport.8li
Start Photoshop - it works and is mainly functional.
The only real downside I have discovered is that disabling this scripting extension means you cannot use some of the built in scripts under FILE - SCRIPTS - the biggest PIA for me being the Contact Sheet builder no longer works. But as I now use Lightroom to create contact sheets - this is not a big loss. Other scripting functionality - I am sure is affected - but not to a point I find PS unusable.
ADOBE - if you read this - it has been that extesion now for the last two editions of PS. -
Adobe InDesign CS5 Has Stopped Working (installation issue)
Please allow me to preface this by saying that this situation is RESOLVED, but I wish to share what happened to me with others for information purposes as I couldn't find anything regarding this issue online last night (mind, I was quite exhausted so might have missed it).
The situation:
I have CS5 Master Collection Upgrade. I performed the installation. All apps working just fine EXCEPT Adobe InDesign (see error in title).
Beating of head against the wall continues for five hours as I uninstall, use cleaner, defrag, reinstall (you know the routine) SEVERAL times (why I thought doing it just once more might make a difference is beyond me). I knew this install should work because I was using the entire CS5 suite only a few days ago until my system suffered a serious failure and require reformatting, reinstalling etc.
So... after a couple of hours on the phone with Adobe tech support (an almost first for me in about 15 years or so of using Adobe products), it was discovered that InDesign's plugin directory was corrupt (rather, one or more files were laid down corrupt). Uninstalling and using the cleaner DOES NOT remove the temp/backup files. I knew something was up when I reinstalled the upgrade and it did not ask for my CS4 code (even after using a M$ reg cleaner), and this confirms it.
Also I noticed that InDesign is being laid down during the transition from Disc 1 to Disc 2. A colleague of mine had an odd issue with his PC not accepting Disc 2 at first (a few weeks ago). I can only conclude that for some people, and some installations (because my first installation was flawless), InDesign will lay down its plugins corrupt.
As I said, this is resolved now (I copied over the plugin directory (C:\Program Files (x86)\Adobe\Adobe InDesign CS5\Plug-Ins) from my colleague's PC where InDesign was working fine), but I wanted to share in case this spares someone else the pain and suffering I just experienced.
The irony, of course, is I'm under deadline and of all the programs right now, I needed InDesign the most! LOL.
Cheers, everyone.
AlexI am operating in Windows Vista. The last time I used the program it was responding normal and it closed out normally.
I haven't added any fonts and have cleaned out my recovery folder and it is still doing it.
My machine froze yesterday morning and I had to do a hard reboot, but I was not working in ID at the time and it wasn't open. Everything else is working normally. Even though I knew it wouldn't work, I did uninstall and reinstall the program and of course that didn't solve anything.
Any other advice is appreciated. I am at a loss.
Maybe you are looking for
-
Just installed latest upgrade to iTunes and now it will not open
Just installed the latest upgrade to itunes and now it will not open. I have followed all of the troubleshooting steps i could find online and still nothing. I have even restored my computer three times to 3 different restore points and that had no
-
DTP filter routine is not working
Dear gurus I am working with BI 7 and I have created following filter'routine in the DTP. But the routine is not filtering. The statement : read table l_t_range with key fieldname = 'CLEAR_DATE'. is not working. sy-tabix
-
Date Format in ADF BC + Customization + JDev 10.1.3.3
Hi, Currently we are specifying the date format in ADF BC EO component as MM/dd/yyyy for each attribute which is taking too much time.Specially when we do regionwide deployment of application where date format very specific,then again we need to go t
-
How to get epson stylus C45 to work on lion?
Hello. On my old MacBook White I have Snow Leopard running and I use the Guteprint driver to get my Epson Stylus C45 working. Printing works just fine using that driver, I cannot though perform maintenance operations using this driver (such as checki
-
Can you sync the To Do's in iCal and your Sticky Notes to Notes on the the iPhone? It seems like you would, but it doesn't seem to be syncing for me. I use To Do's to keep track of what I have "to do" and its kind of annoying that I cannot have those