Sounds on my iPhone 4s just stopped working

I have had the phone for a few months and sounds just stopped working. I can still send and receive calls and hear ringtones but all other audio is gone including video, music, text alerts, etc.  help please. Resets and turning off Bluetooth have NOT worked.

Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new device.
Have you tried ALL the troubleshooting steps?  If you have and you're still having problems, then you'll need to bring your phone into Apple for evaluation and possible exchange.

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