Soundtrack Pro 3, spinning wheel
When i export a single audio file to STPv3 from FCPv7 and try to do anything to it (even select a region) I get the spinning wheel of doom. This render the program entirely un usable and only recently started happening.
Could this be a memory management issue? I have a lot of jpg in the FCP timeline which need slimming down (but FCP not suffering yet) and nothing else loaded in STP. Only 1 sequence active in FCP.
I've done all the usual like rebooting machine and reloading everything. Any pointers gratefully received. I have a deadline and tearing hair out!
Thanks
Andy
MacPro 12-core, Mavericks (10.9.4) FCP 7, STP 3
Unfortunately there doesn't seem to be a way to edit the above question altho i have new info. (How inefficient Apple!) Please see below.
I am sending/exporting a single audio (dialogue) file to STPv3 from FCPv7 in order to reduce the background/room noise level. I usually do this by selecting a region of pure room noise and using the 'Set noise' function. However although i can happily select a region of audio (dialogue) if i try to select a region of low level 'noise' I get the spinning wheel of doom for a couple of mins.
This renders the program entirely unusable and only recently (randomly?) started happening. I'm not aware of doing anything differently and been using this same set-up for years.
This seems to happen on all my audio files so not just one corrupt file.
However it only happens on the audio from camera A (Canon 7D) and NOT camera B (Canon ***).
No problem with audio from a different source Marantz or Zoom recorders)
If I re-save file (from .stap to .wav) = exactly same problem.
If i compress the whole track to raise entire levels = same problem.
I've done all the usual like rebooting machine and reloading everything.
Im totally foxed and any pointers gratefully received. I have a deadline and tearing hair out!
Thanks
Andy
MacPro 12-core, Mavericks (10.9.4) FCP 7, STP 3
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MacBook Pro freeze/spinning wheel
Hey everyone,
Yesterday my MacBook Pro started behaving strangely. When I turn it on, it works (very slowly) for around 5-10 minutes, and then the applications freeze and the spinning wheel appears. If I click on anything else (finder, apple logo) at this point the spinning wheel will also appear. I have no other option than to hold down the start-button till it shuts off. Also, everything on the screen (finder windows, desktop icons, etc.) continues to dissapear for a short moment and come back again. The same things happen when in safe-mode. I searched on here and found people with similar problems.
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One got it solved when he posted what Etrecheck found, so I've done the same:
Hardware Information: ️
MacBook Pro (15-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4-core
16 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 911
Video Information: ️
Intel HD Graphics 4000
Color LCD 1440 x 900
NVIDIA GeForce GT 650M - VRAM: 512 MB
System Software: ️
OS X 10.9.5 (13F34) - Time since boot: 0:5:27
Disk Information: ️
TOSHIBA MK5065GSXF disk0 : (500,11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.11 GB (257.14 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ️
Apple Inc. thunderbolt_bus
Gatekeeper: ️
Mac App Store and identified developers
Kernel Extensions: ️
/System/Library/Extensions
[loaded] com.digidesign.iokit.DigiDal (8.0.3f1) [Click for support]
[loaded] com.digidesign.iokit.DigiIO (8.0.3f1) [Click for support]
[not loaded] com.maudio.usb.fasttrack.driver (1.7.2) [Click for support]
[not loaded] com.paceap.kext.pacesupport.master (5.7.2) [Click for support]
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
[not loaded] com.paceap.kext.pacesupport.leopard (5.7.2) [Click for support]
[not loaded] com.paceap.kext.pacesupport.panther (5.7.2) [Click for support]
[loaded] com.paceap.kext.pacesupport.snowleopard (5.7.2) [Click for support]
[not loaded] com.paceap.kext.pacesupport.tiger (5.7.2) [Click for support]
Startup Items: ️
DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
M-AudioFastTrack: Path: /Library/StartupItems/M-AudioFastTrack
PACESupport: Path: /Library/StartupItems/PACESupport
Startup items are obsolete in OS X Yosemite
Launch Agents: ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.adobe.AdobeCreativeCloud.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] jp.co.canon.CUPSPS2.BG.plist [Click for support]
Launch Daemons: ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[running] com.deploystudio.server.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] PACESupport.plist [Click for support]
User Launch Agents: ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.facebook.videochat.[redacted].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Alfred Application (/Applications/Alfred.app)
Dropbox Application (/Applications/Dropbox.app)
Google Drive Application (/Applications/Google Drive.app)
Internet Plug-ins: ️
JavaAppletPlugin: Version: Java 8 Update 25 Check version
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.1.0.24 - SDK 10.8 [Click for support]
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.6 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 10.1.1 [Click for support]
MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Click for support]
3rd Party Preference Panes: ️
DeployStudioServer [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Java [Click for support]
M-AudioFastTrack [Click for support]
Time Machine: ️
Time Machine not configured!
Top Processes by CPU: ️
3% WindowServer
3% mds
2% mdworker
1% Dropbox
0% FinderLoadBundle
Top Processes by Memory: ️
206 MB com.apple.IconServicesAgent
120 MB Google Drive
103 MB Dropbox
86 MB Creative Cloud
86 MB Dock
Virtual Memory Information: ️
12.25 GB Free RAM
2.47 GB Active RAM
1.11 GB Inactive RAM
1.34 GB Wired RAM
989 MB Page-ins
0 B Page-outs
Diagnostics Information: ️
Mar 25, 2015, 10:21:53 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-102153_[reda cted].crash
Mar 25, 2015, 10:20:59 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-102059_[reda cted].crash
Mar 25, 2015, 10:19:51 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-101951_[reda cted].crash
Mar 25, 2015, 10:18:50 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-101850_[reda cted].crash
Mar 25, 2015, 10:18:39 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-101839_[reda cted].crash
Mar 25, 2015, 10:15:21 AM Self test - passed
Mar 25, 2015, 10:12:35 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-101235_[reda cted].crash
Mar 25, 2015, 10:11:35 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-101135_[reda cted].crash
Mar 25, 2015, 10:10:34 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-101034_[reda cted].crash
Mar 25, 2015, 10:09:33 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-100933_[reda cted].crash
Mar 25, 2015, 10:08:31 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-100831_[reda cted].crash
Mar 25, 2015, 10:07:56 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-100756_[reda cted].crash
Mar 25, 2015, 09:59:21 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-095921_[reda cted].crash
Mar 25, 2015, 09:58:21 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-095821_[reda cted].crash
Mar 25, 2015, 09:57:20 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-095720_[reda cted].crash
Mar 25, 2015, 09:56:19 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-095619_[reda cted].crash
Mar 25, 2015, 09:55:49 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-095549_[reda cted].crash
Mar 25, 2015, 09:48:41 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-094841_[reda cted].crash
Mar 25, 2015, 09:47:40 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-094740_[reda cted].crash
Mar 25, 2015, 09:46:40 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-094640_[reda cted].crash
Mar 25, 2015, 09:45:39 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-094539_[reda cted].crash1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(1306 ' 0.5 0.25 50 1000 15 5120 1000 25000 6 6 5 1 0 100 ' 51 25600 4 10 25 5120 102400 1000 25 1536 500 40 500 300 85 25 20480 262144 20 2000 524288 604800 5 1024 25 );k=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts Displays PCI UniversalAccess InstallHistory ConfigurationProfile AirPort 'com\.apple\.' -\\t N\\/A 'AES|atr|udit|msa|dnse|ax|ensh|fami|FileS|fing|ft[pw]|gedC|kdu|etS|is\.|alk|ODSA|otp|htt|pace|pcas|ps-lp|rexe|rlo|rsh|smb|snm|teln|upd-[aw]|uuc|vix|webf' OSBundle{Require,AllowUserLoa}d 'Mb/s:Mb/s:ms/s:KiB/s:%:total:MB:total:lifetime:sampled:per sec' 'Net in:Net out:I/O wait time:I/O requests:CPU usage:Open files:Memory:Mach ports:Energy:Energy:File opens:Forks:Failed forks:System errors' 'tsA|[ST]M[HL]' PlistBuddy{,' 2>&1'}' -c Print' 'Info\.plist' CFBundleIdentifier );f=('\n%s'{': ','\n\n'}'%s\n' '\nRAM details\n%s\n' %s{' ','\n'{"${k[22]}",}}'%s\n' '%.1f GiB: %s\n' '\n ...and %d more line(s)\n' '\nContents of %s\n '"${k[22]}"'mod date: %s\n '"${k[22]}"'size (B): %d\n '"${k[22]}"'checksum: %d\n%s\n' );c=(879294308 4071182229 461455494 216630318 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 2636415542 3694147963 1233118628 2456546649 2806998573 2778718105 842973933 1383871077 1591517921 676087606 1445213025 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 3374894509 1051159591 892310726 1707497389 523110921 2883943871 3873345487 );s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[4]} ' s/:$//;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[9]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of|yc/!{ s/^.+is |\.//g;p;q;} ' ' BEGIN { FS="\f";if(system("A1 42 83 114")) d="^'"${k[21]}"'launch(d\.peruser\.[0-9]+|ctl\.(Aqua|Background|System))$";} { if($2~/[1-9]/) { $2="status: "$2;printf("'"${f[4]}"'",$1,$2);} else if(!d||$1!~d) print $1;} ' ' $1>1{$NF=$NF" x"$1} /\*/{if(!f)f="\n\t* Code injection"} {$1=""} 1;END{print f} ' ' NR==2&&$4<='${p[7]}'{print $4} ' ' BEGIN{FS=":"} ($1~"wir"&&$2>'${p[22]}') {printf("wired %.1f\n",$2/2^18)} ($1~/P.+ts/&&$2>'${p[19]}') {printf("paged %.1f\n",$2/2^18)} ' '/YLD/s/=/ /p' ' { q=$1;$1="";u=$NF;$NF="";gsub(/ +$/,"");print q"\f"$0"\f"u;} ' ' /^ {6}[^ ]/d;s/:$//;/([^ey]|[^n]e):/d;/e: Y/d;s/: Y.+//g;H;${ g;s/ \n (\n)/\1/g;s/\n +(M[^ ]+)[ -~]+/ (\1)/;s/\n$//;/( {8}[^ ].*){2,}/p;} ' 's:^:/:p;' ' !/, .+:/ { print;n++;} END{if(n<'{${p[12]},${p[13]}}')printf("^'"${k[21]}"'.+")} ' '|uniq' ' 1;END { print "/L.+/Scr.+/Templ.+\.app$";print "/L.+/Pri.+\.plugin$";if(NR<'{${p[14]},${p[21]}}') print "^/[Sp].+|'${k[21]}'";} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p;' '&&echo On' '/\.(bundle|component|framework|kext|mdimporter|plugin|qlgenerator|saver|wdgt|xpc)$/p' '/\.dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".","");print $0"$";} END { split("'"${c[*]}"'",c);for(i in c) print "\t"c[i]"$";} ' ' /^\/(Ap|Dev|Inc|Prev)/d;/((iTu|ok).+dle|\.(component|mailbundle|mdimporter|plugin|qlgenerator|saver|wdgt|xpc))$/p;' ' BEGIN{ FS="= "} $2 { gsub(/[()"]/,"",$2);print $2;} !/:/&&!$2{print "'${k[23]}'"} ' ' /^\//!d;s/^.{5}//;s/ [^/]+\//: \//p;' '>&-||echo No' '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[2]}'{$2=$2-1;print}' ' BEGIN { M1='${p[16]}';M2='${p[18]}';M3='${p[8]}';M4='${p[3]}';} !/^A/{next};/%/ { getline;if($5<M1) o["CPU"]="CPU: user "$2"%, system "$4"%";next;} $2~/^disk/&&$4>M2 { o[$2]=$2": "$3" ops/s, "$4" blocks/s";next;} $2~/^(en[0-9]|bridg)/ { if(o[$2]) { e=$3+$4+$5+$6;if(e) o[$2]=o[$2]"; errors "e"/s";next;};if($4>M3||$6>M4) o[$2]=$2": in "int($4/1024)", out "int($6/1024)" (KiB/s)";} END { for(i in o) print o[i];} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/) ' ' BEGIN{FS=": "} /^ {10}O/ {exit} /^ {0,12}[^ ]/ {next} $1~"Ne"&&$2!~/^In/{print} $1~"Si" { if(a[2]) next;split($2,a," ");if(a[1]-a[4]<'${p[5]}') print;};$1~"T"&&$2<'${p[20]}'{print};$1~"Se"&&$2!~"2"{print};' ' BEGIN { FS="\f";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1;} ' ' BEGIN { split("'"${p[1]}"'",m);FS="\f";} $2<=m[$1]{next} $1==9||$1==10 { "ps -c -ouid -p"$4"|sed 1d"|getline $4;} $1<11 { o[$1]=o[$1]"\n "$3" (UID "int($4)"): "$2;} $1==11&&$5!~"^/dev" { o[$1]=o[$1]"\n "$3" (UID "$4") => "$5" (status "$6"): "$2;} $1==12&&$5 { "ps -c -ocomm -p"$5"|sed 1d"|getline n;if(n) $5=n;o[$1]=o[$1]"\n "$5" => "$3" (UID "$4"): "$2;} $1~/1[34]/ { o[$1]=o[$1]"\n "$3" (UID "$4", error "$5"): "$2;} END { n=split("'"${k[27]}"'",u,":");for(i=n+1;i<n+4;i++)u[i]=u[n];split("'"${k[28]}"'",l,":");for(i=1;i<15;i++) if(o[i])print "\n"l[i]" ("u[i]")\n"o[i];} ' ' /^ {8}[^ ]/{print} ' ' BEGIN { L='${p[17]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"stat -f%z "F|getline S;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${k[30]}"' "F|getline g) { l++;if(l<=L) f=f"\n "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n '"${k[22]}"'"T;printf("'"${f[8]}"'",F,D,S,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' 's/^.{52}(.+) <.+/\1/p' ' /id: N|te: Y/{i++} END{print i} ' ' /kext:/ { split($0,a,":");p=a[1];k[S]='${k[25]}';k[U]='${k[26]}';v[S]="Safe";v[U]="true";for(i in k) { s=system("'"${k[30]}"'\\ :"k[i]" \""p"\"/*/I*|grep -qw "v[i]);if(!s) a[1]=a[1]" "i;};if(!a[2]) a[2]="'"${k[23]}"'";printf("'"${f[4]}"'",a[1],a[2]);next;} !/^ *$/ { p="'"${k[31]}"'\\ :'"${k[33]}"' \""$0"\"/*/'${k[32]}'";p|getline b;close(p);if(b~/ .+:/||!b) b="'"${k[23]}"'";printf("'"${f[4]}"'",$0,b);} ' '/ en/!s/\.//p' ' NR>=13 { gsub(/[^0-9]/,"",$1);print;} ' ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?'${k[32]}'$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ / [VY]/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' '/^find: /!p;' ' /^p/{ s/.//g;x;s/\nu/'$'\f''/;s/(\n)c/\1'$'\f''/;s/\n\n//;p;};H;' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;p;' ' s/^.+ |\(.+\)$//g;p;' '1;END{if(NR<'${p[15]}')printf("^/(S|usr/(X|li))")}' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END{ if(i>1)print n} ' s/{'\.|jnl: ','P.+:'}'//;s/ +([0-9]+)(.+)/\2'$'\t\t''\1/p' ' /^ +iP.+:$/{ s/://;b0'$'\n'' };/es: ./{ /iOS/d;s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(B2|[my]): /H;d;:0'$'\n'' x;/[my]: [AM]|m: I.+p$|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' 's/$/'$'\f''(0|-(4[34])?)$/p' '|sort'{'|uniq'{,\ -c},\ -nr} ' s/^/'{5,6,7,8,9,10}$'\f''/;s/ *'$'\f'' */'$'\f''/g;p;' 's/:.+$//p' '|wc -l' /{\\.{kext,xpc,'(appex|pluginkit)'}'\/(Contents\/)?'Info,'Launch[AD].+'}'\.plist$/p' 's/([-+.?])/\\\1/g;p' 's/, /\'$'\n/g;p' ' BEGIN{FS="\f"} { printf("'"${f[6]}"'",$1/2^30,$2);} ' ' /= D/&&$1!~/'{${k[24]},${k[29]}}'/ { getline d;if(d~"t") print $1;} ' ' BEGIN{FS="\t"} NR>1&&$NF!~/0x|\.([0-9]{3,}|[-0-9A-F]{36})$/ { print $NF"\f"a[split($(NF-1),a," ")];} ' '|tail -n'{${p[6]},${p[10]}} ' s/.+bus /Bus: /;s/,.+[(]/ /;s/,.+//p;' ' { $NF=$NF" Errors: "$1;$1="";} 1 ' ' 1s/^/\'$'\n''/;/^ +(([MNPRSV]|De|Li|Tu).+|Bus): .|d: Y/d;s/:$//;$d;p;' ' BEGIN { RS=",";FS=":";} $1~"name" { gsub(/["\\]/,"",$2);print $2;} ' '|grep -q e:/' '/[^ .]/p' '{ print $1}' ' /^ +N.+: [1-9]/ { i++;} END { if(i) print "system: "i;} ' ' NF { print "'{admin,user}' "$NF;exit;} ' ' /se.+ =/,/[\}]/!d;/[=\}]/!p ' ' 3,4d;/^ +D|Of|Fu| [0B]/d;s/^ |:$//g;$!H;${ x;/:/p;} ' ' BEGIN { FS=": ";} NR==1 { sub(":","");h="\n"$1"\n";} /:$/ { l=$1;next;} $1~"S"&&$2!~3 { getline;next;} /^ {6}I/ { i++;L[i]=l" "$2;} END { if(i) print h;for(j=0;j<'${p[24]}';j++) print L[i-j];} ' ' /./H;${ x;s/\n//;s/\n/, /g;/,/p;} ' ' {if(int($6)>'${p[25]}')printf("swap used %.1f\n",$6/1024)} ' ' BEGIN{FS="\""} $3~/ t/&&$2!~/'{${k[24]},${k[29]}}'/{print $2} ' ' int($1)>13 ' p ' BEGIN{FS="DB="} { sub(/\.db.*/,".db",$2);print $2;} ' {,1d\;}'/r%/,/^$/p' ' NR==1{next} NR>11||!$0{exit} {print $NF"\f"substr($0,1,32)"\f"$(NF-7)} ' '/e:/{print $2}' ' /^[(]/{ s/....//;s/$/:/;N;/: [)]$/d;s/\n.+ ([^ ]+).$/\1/;H;};${ g;p;} ' '1;END { exit "find /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom -mtime -'${p[23]}'s"|getline;} ' ' NR<='${p[26]}' { o=o"\n"$0;next;} { o="";exit;} END{print o|"sed 1d"} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab kextfind top pkgutil "${k[30]}\\" echo cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin' env pluginkit scutil 'dtrace -q -x aggsortrev -n' security sed\ -En awk 'dscl . -read' networksetup mdutil lsof test osascript\ -e netstat mdls route cat uname powermetrics );c2=(${k[21]}loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'" 'L*/Ca*/'${k[21]}'Saf*/E* -d 2 -name '${k[32]} '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' -i '-nl -print' '-F \$Sender -k Level Nle 3 -k Facility Req "'${k[21]}'('{'bird|.*i?clou','lsu|sha'}')"' "-f'%N: %l' Desktop {/,}L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message CRne '0xdc008012|(allow|call)ing|Goog|(mplet|nabl)ed|ry HD|safe b|succ|xpm' -k Message CReq 'bad |Can.t l|corru|dead|fail|GPU |hfs: Ru|inval|Limiti|v_c|NVDA[(]|pagin|Purg(ed|in)|error|Refus|s ful|TCON|tim(ed? ?|ing )o|trig|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o%cpu,comm,ruid' "' syscall::recvfrom:return {@a[execname,uid]=sum(arg0)} syscall::sendto:return {@b[execname,uid]=sum(arg0)} syscall::open*:entry {@c[execname,uid,copyinstr(arg0),errno]=count()} syscall::execve:return, syscall::posix_spawn:return {@d[execname,uid,ppid]=count()} syscall::fork:return, syscall::vfork:return, syscall::posix_spawn:return /arg0<0/ {@e[execname,uid,arg0]=count()} syscall:::return /errno!=0/ {@f[execname,uid,errno]=count()} io:::wait-start {self->t=timestamp} io:::wait-done /self->t/ { this->T=timestamp - self->t;@g[execname,uid]=sum(this->T);self->t=0;} io:::start {@h[execname,uid]=sum(args[0]->b_bcount)} tick-10sec { normalize(@a,2560000);normalize(@b,2560000);normalize(@c,10);normalize(@d,10);normalize(@e,10);normalize(@f,10);normalize(@g,10000000);normalize(@h,10240);printa(\"1\f%@d\f%s\f%d\n\",@a);printa(\"2\f%@d\f%s\f%d\n\",@b);printa(\"11\f%@d\f%s\f%d\f%s\f%d\n\",@c);printa(\"12\f%@d\f%s\f%d\f%d\n\",@d);printa(\"13\f%@d\f%s\f%d\f%d\n\",@e);printa(\"14\f%@d\f%s\f%d\f%d\n\",@f);printa(\"3\f%@d\f%s\f%d\n\",@g);printa(\"4\f%@d\f%s\f%d\n\",@h);exit(0);} '" '-f -pfc /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f'$'\f''%Sc'$'\f''%N -t%F {} \;' '/S*/*/Ca*/*xpc*' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' /\ kMDItemContentTypeTree=${k[21]}{bundle,mach-o-dylib} :Label "/p*/e*/{auto*,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {/p*,/usr/local}/e*/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*{,/*} .launchd.conf" list '-F "" -k Sender hidd -k Level Nle 3' /Library/Preferences/${k[21]}alf\ globalstate --proxy '-n get default' vm.swapusage --dns -get{dnsservers,info} dump-trust-settings\ {-s,-d,} '~ "kMDItemKind=Package"' '-R -ce -l1 -n5 -o'{'prt -stats prt','mem -stats mem'}',command,uid' -kl -l -s\ / '--regexp --files '${k[21]}'pkg.*' '+c0 -i4TCP:0-1023' ${k[21]}dashboard\ layer-gadgets '-d /L*/Mana*/$USER' '-app Safari WebKitDNSPrefetchingEnabled' '-Fcu +c0 -l' -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' '-F \$Message -k Sender kernel -k Message CReq "'{'n Cause: -','(a und|I/O |jnl_io.+)err|disk.+abo','USBF:.+bus'}'"' -name\ kMDItem${k[33]} -T\ hfs '-n get default' -listnetworkserviceorder :${k[33]} :CFBundleDisplayName $EUID {'$TMPDIR../C ','/{S*/,}'}'L*/{,Co*/*/*/L*/}{Cache,Log}s -type f -size +'${p[11]}'M -exec stat -f%z'$'\f''%N {} \;' \ /v*/d*/*/*l*d{,.*.$UID}/* '-app Safari UserStyleSheetEnabled' 'L*/A*/Fi*/P*/*/a*.json' users/$USER\ HomeDirectory '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' ' -F "\$Time \$(Sender): \$Message" -k Sender Rne "launchd|nsurls" -k Level Nle 3 -k Facility R'{'ne "user|','eq "'}'console" -k Message CRne "[{}<>]|asser|commit - no t|deprec|done |ect pas|fmfd|Goog|ksho|ndum|obso|realp|rned f|/root|sandbox ex" ' getenv '/ "kMDItemDateAdded>=\$time.now(-'${p[23]}')&&kMDItem'${k[33]}'=*"' -m\ / '' ' -F "\$Time \$(RefProc): \$Message" -k Sender Req launchd -k Level Nle 3 -k Message Rne "asse|bug|File ex|hij|Ig|Jet|key is|lid t|Plea|ship" ' print{,-disabled}\ {system,{gui,user}/$UID} '-n1 --show-initial-usage --show-process-energy' -r ' -F "\$Message" -k Sender nsurlstoraged -k Time ge -1h -k Level Nle 4 -k Message Req "^(ER|IN)" ' );N1=${#c2[@]};for j in {0..20};do c2[N1+j]=SP${k[j]}DataType;done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel,Firefox}\ extensions System\ load boot\ args FileVault\ {2,1} {Kernel,System,Console,launchd}\ log SMC Login\ hook 'I/O per process' 'High file counts' UID {System,Login,Agent,User}' services '{load,disabl}ed {Admin,Root}\ access Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory\ pressure Listeners Widgets Parental\ Controls Prefetching Nets Volumes {Continuity,I/O,iCloud,HID,HCI}\ errors {User,System}\ caches/logs XPC\ cache Startup\ items Shutdown\ codes Heat Diagnostic\ reports Bad\ {plist,cache}s 'VM (GiB)' Bundles{,' (new)'} Trust\ settings Activity Free\ space Stylesheet Library\ paths{,' ('{shell,launchd}\)} Data\ packages );N3=${#l[@]};for i in {0..8};do l[N3+i]=${k[5+i]};done;F() { local x="${s[$1]}";[[ "$x" =~ ^([\&\|\<\>]|$) ]]&&{ printf "$x";return;};:|${c1[30]} "$x" 2>&-;printf "%s \'%s\'" "|${c1[30+$?]}" "$x";};A0() { Q=6;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo -v;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;date '+Start time: %T %D%n';printf '\n[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[0]};};A1() { local c="${c1[$1]} ${c2[$2]}";shift 2;c="$c ` while [[ "$1" ]];do F $1;shift;done`";((P2))&&{ c="sudo $c";P2=;};v=`eval "$c"`;[[ "$v" ]];};A2() { local c="${c1[$1]}";[[ "$c" =~ ^(awk|sed ) ]]&&c="$c '${s[$2]}'"||c="$c ${c2[$2]}";shift 2;local d=` while [[ "$1" ]];do F $1;shift;done`;((P2))&&{ c="sudo $c";P2=;};local a;v=` while read a;do eval "$c '$a' $d";done<<<"$v";`;[[ "$v" ]];};A3(){ v=$((`date +%s`-v[3]));};export -f A1 A2 F;B1() { v=No;! ((v[1]))&&{ v=;P1=1;};};eval "`type -a B1|sed '1d;s/1/2/'`";B3(){ v[$1]="$v";};B4() { local i=$1;local j=$2;shift 2;local c="cat` while [[ "$1" ]];do F $1;shift;done`";v[j]=`eval "{ $c;}"<<<"${v[i]}"`;};B5(){ v="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d$'\e' <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F$'\e' ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`egrep -v "${v[$1]}"<<<"$v"|sort`;};eval "`type -a B7|sed '1d;s/7/8/;s/-v //'`";C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { B4 0 0 63&&C1 1 $1;};C4() { echo $'\t'"Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};C5() { sudo -k;pbcopy<<<"$o";printf '\n\tThe test results are on the Clipboard.\n\n\tPlease close this window.\n';exit 2>&-;};for i in 1 2;do eval D$((i-1))'() { A'$i' $@;C0;};';for j in 2 3;do eval D$((i+2*j-3))'() { local x=$1;shift;A'$i' $@;C'$j' $x;};';done;done;trap C5 2;o=$({ A0;D0 0 N1+1 2;D0 0 $N1 1;B1;C2 31;B1&&! B2&&C2 32;D2 22 15 63;D0 0 N1+2 3;D0 0 N1+15 17;D4 3 0 N1+3 4;D4 4 0 N1+4 5;D4 N3+4 0 N1+9 59;D0 0 N1+16 99;for i in 0 1 2;do D4 N3+i 0 N1+5+i 6;done;D4 N3+3 0 N1+8 71;D4 62 1 10 7;D4 10 1 11 8;B2&&D4 18 19 53 67;D2 11 2 12 9;D2 12 3 13 10;D2 13 32 70 101 25;D2 71 6 76 13;D2 45 20 52 66;A1 7 77 14;B3 28;A1 20 31 111;B6 0 28 5;B4 0 0 110;C2 66;D4 70 8 15 38;D0 9 16 16 77 45;C4;B2&&D0 35 49 61 75 76 78 45;B2&&{ D0 28 17 45;C4;};B2&&{ A1 43 85 117;B3 29;B4 0 0 119 76 81 45;C0;B4 29 0 118 119 76 82 45;C0; };D0 12 40 54 16 79 45;D0 12 39 54 16 80 45;D4 74 25 77 15&&{ B4 0 8 103;B4 8 0;A2 18 74;B6 8 0 3;C3 75;};B2&&D4 19 21 0;B2&&D4 40 10 42;D2 2 0 N1+19 46 84;D2 44 34 43 53;D2 59 22 20 32;D2 33 0 N1+14 51;for i in {0..2};do A1 29 35+i 104+i;B3 25+i;done;B6 25 27 5;B6 0 26 5;B4 0 0 110;C2 69;D2 34 21 28 35;D4 35 27 29 36;A1 40 59 120;B3 18;A1 33 60 121;B8 18;B4 0 19 83;A1 27 32 39&&{ B3 20;B4 19 0;A2 33 33 40;B3 21;B6 20 21 3;};C2 36;D4 50 38 5 68;B4 19 0;D5 37 33 34 42;B2&&D4 46 35 45 55;D4 38 0 N1+20 43;B2&&D4 58 4 65 76 91;D4 63 4 19 44 75 95 12;B1&&{ D4 53 5 55 75 69&&D4 51 6 58 31;D4 56 5 56 97 75 98&&D0 0 N1+7 99;D2 55 5 27 84;D4 61 5 54 75 70;D4 14 5 14 96;D4 15 5 72 96;D4 17 5 78 96;C4;};D4 16 5 73 96;A1 13 44 74 18;C4;B3 4;B4 4 0 85;A2 14 61 89;B4 0 5 19 102;A1 17 41 50;B7 5;C3 8;B4 4 0 88;A2 14 24 89;C4;B4 0 6 19 102;B4 4 0 86;A2 14 61 89;B4 0 7 19 102;B5 6 7;B4 0 11 73 102;A1 42 86 114;j=$?;for i in 0 1 2;do ((i==2&&j==1))&&break;((! j))||((i))||B2&&A1 18 $((79+i-(i+53)*j)) 107+8*j 94 74||continue;B7 11;B4 0 0 11;C3 $((23+i*(1+i+2*j)));D4 $((24+i*(1+i+2*j))) 18-4*j 82+i-16*j $((112+((3-i)*i-40*j)/2));done;D4 60 4 21 24;D4 42 14 1 62;D4 43 37 2 90 48;D4 41 10 42;D2 48 36 47 25;A1 4 3 60&&{ B3 9;A2 14 61;B4 0 10 21;B4 9 0;A2 14 62;B4 0 0 21;B6 0 10 4;C3 5;};D4 9 41 69 100;D2 72 21 68 35;D2 49 21 48 49;B4 4 22 57 102;A1 21 46 56 74;B7 22;B4 0 0 58;C3 47;D4 54 5 7 75 76 69;D4 52 5 8 75 76 69;D4 57 4 64 76 91;D2 0 4 4 84;D2 1 4 51 84;D4 21 22 9 37;D0 0 N1+17 108;D4 76 24 38;A1 23 18 28 89;B4 0 16 22 102;A1 16 25 33;B7 16;B4 0 0 34;D1 31 47;D4 64 4 71 41;D4 65 5 87 116 74;C4;B4 4 12 26 89 23 102;for i in {0..3};do A1 0 N1+10+i 72 74;B7 12;B4 0 0 52;C3 N3+5+i;((i))||C4;done;A1 24 22 29;B7 12;B3 14;A2 39 57 30;B6 14 0 4;C3 67;A1 24 75 74;B4 1 1 122||B7 12;B4 0 0 123;B3 23;A2 39 57 30;B6 23 0 4;C3 68;B4 4 13 27 89 65;A1 24 23;B7 13;C3 73;B4 4 0 87;A2 14 61 89 20;B4 0 17;A1 26 50 64;B7 17;C3 6;D0 0 N1+18 109;D4 7 11 6;A3;C2 39;C4;} 4>&2 2>/dev/null;);C5
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
Part 1 of 8 done at … sec
Part 8 of 8 done at … sec
The test results are on the Clipboard.
Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Macbook Pro 13 - Spinning Wheel of Death and stalling...
My year old Macbook Pro 13 inch has been oddly acting up for the past few days. When I click on almost anything I get the colorful, spinning sign that its loading and either 1. takes forever to load to the next task 2. or freezes up until I have to restart it. I have to keep one thing running at a time now to even do the simpliest of tasks. Macs should be able to handle a few processes at once such as: google chrome, itunes, and word being open at the same time. Or google chrome, itunes, imail, icalender at the same time have worked too with out it bogging down. Now I feel like my whole new, only year old laptop is out of commision and I have work I need to get done. It works so slow, that I'm surprised its even a mac, for the way its acting. What can i do to clear this? Is it an application using too much, or did I get a virus without knowing it???
Please and thank you!
-AlyseThis is not the work of any kind of malware.
Most likely, this is the result of some bad third-party software you have installed, but there are a number of other possibilities as well. Try the suggestions in my Mac Performance Guide, and if that doesn't help, post back here with details on what you tried and what the results were. -
Macbook Pro extremely slow since Yosemite update. Spinning wheel of death is constantly up.
Problem description:
Yosemite is extremely slow on MacBook Pro. Spinning wheel of death is constantly up. every click takes at least 5-15 seconds to effect
Please help!
EtreCheck version: 2.0.11 (98)
Report generated November 21, 2014 at 12:31:09 PM WAST
Hardware Information: ℹ️
MacBook Pro (Retina, 15-inch, Early 2013) (Verified)
MacBook Pro - model: MacBookPro10,1
1 2.7 GHz Intel Core i7 CPU: 4-core
16 GB RAM Not upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
NVIDIA GeForce GT 650M - VRAM: 1024 MB
Color LCD spdisplays_2880x1800Retina
LED Cinema Display 1920 x 1200
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 4:31:15
Disk Information: ℹ️
APPLE SSD SD512E disk0 : (500.28 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
surfing (disk1) / [Startup]: 499.06 GB (103.13 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.42 GB Online
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple, Inc. Keyboard Hub
Primax Electronics Apple Optical USB Mouse
Apple Inc. Apple Keyboard
Apple Inc. Apple LED Cinema Display
Apple Inc. Display iSight
Apple Inc. Display Audio
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Access.app
[loaded] com.parallels.virtualsound (1.0.27 27 - SDK 10.6) Support
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 24237.1028877) Support
[not loaded] com.parallels.kext.hypervisor (9.0 24237.1028877) Support
[not loaded] com.parallels.kext.netbridge (9.0 24237.1028877) Support
[not loaded] com.parallels.kext.usbconnect (9.0 24237.1028877) Support
[not loaded] com.parallels.kext.vnic (9.0 24237.1028877) Support
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
[not loaded] com.roxio.TDIXController (1.7) Support
/System/Library/Extensions
[not loaded] com.Huawei.driver.HuaweiDataCardDriver (4.0.8) Support
Startup Items: ℹ️
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.parallels.mobile.prl_deskctl_agent.launchagent.plist Support
[loaded] com.xrite.device.softwareupdate.plist Support
Launch Daemons: ℹ️
[invalid?] com.adobe.SwitchBoard.plist Support
[not loaded] com.gopro.stereomodestatus.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.parallels.mobile.dispatcher.launchdaemon.plist Support
[loaded] com.parallels.mobile.kextloader.launchdaemon.plist Support
[running] com.xrite.device.xrdd.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[running] com.nchsoftware.expressinvoice.agent.plist Support
[loaded] com.parallels.mobile.startgui.launchagent.plist Support
User Login Items: ℹ️
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 11.7.700.225 - SDK 10.6 Support
EPPEX Plugin: Version: 10.0 Support
AdobePDFViewerNPAPI: Version: 10.1.12 Support
AdobePDFViewer: Version: 10.1.12 Support
Flash Player: Version: 11.7.700.225 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.223
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.5 - SDK 10.6 Support
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User Internet Plug-ins: ℹ️
fbplugin_1_0_3: Version: (null) Support
Safari Extensions: ℹ️
Open in Internet Explorer
3rd Party Preference Panes: ℹ️
BlueHarvest Support
GoPro Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
surfing: Disk size: 499.06 GB Disk used: 395.92 GB
Destinations:
Friday [Local]
Total size: 2.00 TB
Total number of backups: 3
Oldest backup: 2014-11-20 11:35:19 +0000
Last backup: 2014-11-21 05:45:30 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 499.06 GB X 3)
Top Processes by CPU: ℹ️
7% WindowServer
3% firefox
1% plugin-container
1% SystemUIServer
0% fontd
Top Processes by Memory: ℹ️
790 MB firefox
704 MB Mail
670 MB com.apple.WebKit.WebContent
344 MB Image Capture Extension
344 MB Finder
Virtual Memory Information: ℹ️
4.70 GB Free RAM
7.56 GB Active RAM
3.34 GB Inactive RAM
1.56 GB Wired RAM
5.67 GB Page-ins
0 B Page-outsHELP!!!! i think i have the same problem... what do i do??
Problem description:
Spinning wheel of death- slow unresponsive computer
EtreCheck version: 2.1.8 (121)
Report generated March 10, 2015 at 3:47:01 AM WAT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 117
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:15:15
Disk Information: ℹ️
APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (305.14 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS41N
USB Information: ℹ️
CME Xkey
Akai Professional AMX
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.rane.driver.sl2.10.6 (1.0.0f3) [Click for support]
[not loaded] com.rane.driver.sl4.10.6 (1.0.1f3 - SDK 10.6) [Click for support]
[loaded] com.serato.usb.kext (2.3.0) [Click for support]
[not loaded] jp.co.pioneer.driver.DDJ-SZAudio (1.0.0 - SDK 10.6) [Click for support]
[not loaded] jp.co.pioneer.driver.DJM-900SRTAudio (1.0.1 - SDK 10.6) [Click for support]
Launch Agents: ℹ️
[loaded] com.intego.backupassistant.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.fitbit.galileod.plist [Click for support]
[running] com.intego.BackupAssistant.daemon.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.rane.sl2.daemon.plist [Click for support]
[running] com.rane.sl4.daemon.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
DDJ-SZ AutoLauncher Application (/Applications/Pioneer/DDJ-SZ/DDJ-SZ Setup.app/Contents/Resources/DDJ-SZ AutoLauncher.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
DJM-900SRT AutoLauncher Application (/Applications/Pioneer/DJM-900SRT/DJM-900SRT Setup.app/Contents/Resources/DJM-900SRT AutoLauncher.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 8 Update 31 Check version
Default Browser: Version: 600 - SDK 10.10
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
SeratoVirtualAudioPlugIn: Version: 1.0.11 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
FUSE for OS X (OSXFUSE) [Click for support]
Java [Click for support]
SL 2 Audio Control Panel [Click for support]
SL 4 Audio Control Panel [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
13% coreaudiod
10% Live
6% WindowServer
1% loginwindow
0% fontd
Top Processes by Memory: ℹ️
228 MB Live
94 MB Finder
73 MB Safari
73 MB bird
73 MB ocspd
Virtual Memory Information: ℹ️
121 MB Free RAM
1.79 GB Active RAM
1.62 GB Inactive RAM
713 MB Wired RAM
5.87 GB Page-ins
44 MB Page-outs
Diagnostics Information: ℹ️
Mar 10, 2015, 03:32:52 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-10-033252_[reda cted].crash [Click for details]
Mar 10, 2015, 03:30:24 AM Self test - passed
Mar 10, 2015, 02:20:27 AM /Library/Logs/DiagnosticReports/Soundtrack Pro_2015-03-10-022027_[redacted].cpu_resource.diag [Click for details]
Mar 10, 2015, 12:26:28 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Serato DJ_2015-03-10-002628_[redacted].crash
Mar 10, 2015, 12:24:07 AM /Library/Logs/DiagnosticReports/blued_2015-03-10-002407_[redacted].crash -
Mac Book Pro constantly displays spinning wheel of death HELP!!!
My Mac Book Pro (after installing Mavericks) displays the spinning wheel of death multiple times per day. I thought it was my Google Chrome, but now it has been happening no matter what application I am using. I used Etrecheck to see what is going on with my computer, but I don't actually know what the output means. I've copied the information below.
More information: I no longer have a Blackberry, but I don't know how to remove any software that may still be on my computer (since I see Blackberry listed under Kernel Extensions). I also backed up my harddrive on the 28th, just to be safe.
I would greatly appreciate any and all help with this. I'm in the process of trying to study for mulitple teacher certification exams, so this is the worst possible time for tmy computer to suddenly go haywire. Thank you so much to anyone who takes the time to help!
Hardware Information:
MacBook Pro (13-inch, Mid 2010)
MacBook Pro - model: MacBookPro7,1
1 2.66 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 320M - VRAM: 256 MB
System Software:
OS X 10.9.2 (13C1021) - Uptime: 0 days 0:21:46
Disk Information:
Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (224.83 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information:
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[kext loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.64) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.64) Support
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.3 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.3 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.3 - SDK 10.5) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.3 - SDK 10.4) Support
Startup Items:
HP IO: Path: /Library/StartupItems/HP IO
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.cloudpath.maccmd.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.rim.BBDaemon.plist Support
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[failed] Safe.Connect.plist Support
Launch Agents:
[loaded] com.google.keystone.agent.plist Support
[running] com.hp.devicemonitor.plist Support
[loaded] com.hp.messagecenter.launcher.plist Support
[running] com.hp.productresearch.plist Support
[running] com.rim.BBLaunchAgent.plist Support
[running] com.sophos.uiserver.plist Support
[running] net.culater.SIMBL.Agent.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
[loaded] com.leadertech.PowerRegister.SEA1.83d33ce173c08a4063a3d2747cfbb0a9.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items:
AdobeResourceSynchronizer
Dropbox
HP Scheduler
SophosUIServer
Internet Plug-ins:
o1dbrowserplugin: Version: 5.3.0.18358 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.3.8.1 Support
NP2020Player: Version: 5.0.4.0 Support
OfficeLiveBrowserPlugin: Version: 12.3.6 Support
AdobePDFViewerNPAPI: Version: 10.1.9 Support
FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support
Silverlight: Version: 5.1.20125.0 - SDK 10.6 Support
Flash Player: Version: 13.0.0.206 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.7
googletalkbrowserplugin: Version: 5.3.0.18358 Support
NP_2020Player_IKEA: Version: 5.0.7.0 Support
AdobePDFViewer: Version: 10.1.9 Support
CouponPrinter-FireFox_v2: Version: Version 1.1.6 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.2 Support
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
Picasa: Version: 1.0 Support
3rd Party Preference Panes:
Flash Player Support
Flip4Mac WMV Support
Time Machine:
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 297.29 GB Disk used: 87.91 GB
Destinations:
Time Machine Backups [Local] (Last used)
Total size: 465.44 GB
Total number of backups: 3
Oldest backup: 2013-01-14 01:49:07 +0000
Last backup: 2014-04-28 23:07:32 +0000
Size of backup disk: Adequate
Backup size 465.44 GB > (Disk used 87.91 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
9% mds
4% WindowServer
1% InterCheck
0% BBLaunchAgent
0% fontd
Top Processes by Memory:
143 MB Google Chrome
139 MB InterCheck
106 MB com.apple.IconServicesAgent
74 MB Dropbox
66 MB mds_stores
Virtual Memory Information:
765 MB Free RAM
1.48 GB Active RAM
1.04 GB Inactive RAM
492 MB Wired RAM
1.05 GB Page-ins
0 B Page-outskmiddlet88,
yes, it could be due to nearly anything listed in your kernel extensions, startup items, launch daemons, launch agents, or user items above. Please check all of your installed third-party software to make sure that the versions which are installed on your MacBook Pro are compatible with Mavericks; uninstall every software package which isn’t Mavericks-compatible. After you’ve done that, boot into Safe mode, and see if you still get the beach ball of doom there. If it doesn’t appear there, restart normally and see if it appears then. -
Mid-2010 MacBook Pro: freezing and spinning wheel
Hi there,
I have a mid-2010 MacBook Pro (I know, old) that's been in very good condition. I upgraded my OS to Mavericks in May, which is when it started being slow and crashing/freezing around twice a week. For example, just doing normal things like surfing the web or checking the Airport or battery life will suddenly freeze the cursor which will then turn into the spinning wheel of death. Sometimes I can wait it out if it's a few minutes but sometimes I have to manually turn off the computer and then turn it back on when it's been hours of no change or improvement. I know it's probably best to downgrade back to Snow Leopard but I'd really like to keep my OS. Are there other things I can do to optimize my Mac? I've tried keeping fewer files on the desktop and emptying out the trash often and it seemed to help for a while. Other suggestions?
Thanks for reading!Wow, that post looks like a mess...I will try to make it more readable.
Thanks for your reply. I had to wait a few days for the problem to crop up again. I followed your instructions to the best of my ability. The thing is that the problem (i.e. freezing and spinning wheel) happened at 8:19 and the closest messages in the Console were are time stamped 8:17 and 8:25. So I will put them here for you to look at if you don't mind:
2014-09-03 8:17:00.034 PM com.apple.usbmuxd[22]: _SendAttachNotification Device 6c:3e:6d:35:85:8d@fe80::6e3e:6dff:fe35:858d._apple-mobdev2._tcp.local. has already appeared on interface 5. Suppressing duplicate attach notification.
2014-09-03 8:25:48.000 PM kernel[0]: sav: [EWOULDBLOCK][vnode:0xffffff80243e1780][original:0xffffff80243e1780][callback: 0 count:263 ] onaccessctl_check:1827 result:0 disconnected:0
2014-09-03 8:25:48.000 PM kernel[0]: sav: current scan list:
2014-09-03 8:25:48.000 PM kernel[0]: sav: (pid 37 [mtmd], vnode 0xffffff80243e1780 [/Users/Rose/Library/Application Support/Google/Chrome/Default/Session Storage/004039.log], [context 0xffffff80236087b0] [result 0] [setup 0] [disconnected 0] [vfsbusy 0]) - 1 waiter(s)
2014-09-03 8:25:48.000 PM kernel[0]: sav: available kctl entries: 9
2014-09-03 8:25:48.000 PM kernel[0]: nspace-handler-unblock: did not find token 7629
2014-09-03 8:25:48.490 PM com.apple.mtmd[37]: handler unblock failed. (status=-1/errno=2/token=7629/fd=5)
2014-09-03 8:25:48.490 PM com.apple.mtmd[37]: attempting to thin because of low free space on Macintosh HD by removing
2014-09-03 18:30:17 -0400, estimate 0 bytes to recover, 1 snapshot can be thinned
2014-09-03 8:25:48.000 PM kernel[0]: sav: onaccess_send: NULL target or context; request:0 kctl_entry:0xffffff80234d5000
2014-09-03 8:25:48.000 PM kernel[0]: sav: onaccess_send: not SAV_KCTL_REQ_COMPLETE, return ENOMEM
2014-09-03 8:25:48.000 PM kernel[0]: sav: onaccess_send: NULL target or context; request:0 kctl_entry:0xffffff80234d5000
2014-09-03 8:25:48.000 PM kernel[0]: sav: onaccess_send: not SAV_KCTL_REQ_COMPLETE, return ENOMEM
2014-09-03 8:25:48.000 PM kernel[0]: sav: onaccess_send: NULL target or context; request:0 kctl_entry:0xffffff80234d5000
2014-09-03 8:25:48.000 PM kernel[0]: sav: onaccess_send: not SAV_KCTL_REQ_COMPLETE, return ENOMEM
2014-09-03 8:25:48.000 PM kernel[0]: sav: onaccess_send: NULL target or context; request:0 kctl_entry:0xffffff80234d5000
2014-09-03 8:25:48.000 PM kernel[0]: sav: onaccess_send: not SAV_KCTL_REQ_COMPLETE, return ENOMEM
2014-09-03 8:25:48.000 PM kernel[0]: sav: onaccess_send: NULL target or context; request:3 kctl_entry:0xffffff80234d5000
2014-09-03 8:25:48.000 PM kernel[0]: sav: onaccess_send: SAV_KCTL_REQ_COMPLETE, intercheck_done()
2014-09-03 8:25:50.584 PM com.apple.launchd.peruser.501[198]: Background: [2070] disappeared out from under us (UID: 501 EUID: 501)
2014-09-03 8:25:52.554 PM sandboxd[139]: ([2068]) assistantd(2068) deny file-read-data /Library/Preferences/com.apple.security-common.plist
2014-09-03 8:27:22.580 PM Console[2087]: setPresentationOptions called with NSApplicationPresentationFullScreen when there is no visible fullscreen window; this call will be ignored.
I hope this is not too much text and I hope it makes some sense. The problem happened while I was closing a tab on Chrome, which wasn't anything sketchy, just Facebook, and nothing too unmanagable (it was the only application active). Thanks for your help! -
After the update of my 13 in mac book pro (early to mid 2011) , it freezes every 30 seconds with the spinning wheel and now it just freezes. Ive never had this problem until I recently updated. Also, I just checked now for available update ( which there was one), the update would process till the last step and it shows it cannot be expanded? Now my computer wont even restart (just have a grey screen with a cursor). Can someone please tell me what the heck is going on with my computer?
I also checked the memory and it showed available memory was over 1.5 GB. I dont have any programms installed and do not have backup yet ( dont really need it anyways)
Problems: first with spinning wheel every 30 seconds and now whole computer just freezes when I restart, it only shows grey screen after the starting sound or it takes about 8 to 10 minutes to restart.
This ALL happened right after the update with google chrome crashing. I know my apple care plan expired so I cant even go to genius bar. Do you guys know how much it would cost to get it fixed ? Or any recommendations I can do to fix this?Try a smc reset:
http://support.apple.com/kb/HT3964 -
Hello:
When I open a PDF and try to use the Ctrl F (Find feature), the colorful spin wheel pops up and it spins for a while. When it finishes I get an error box that’s titled ‘Adobe Reader Quit Unexpectantly’. The following is all of the information in that box. I work off of a MACBOOK Pro, version 10.9.2. I have the latest version of Adobe Reader downloaded. Please help, as I need to use the Adobe Reader for my class. I have an assignment due by 11:59pm Monday 3/10.
Error Message Below:
Problem Details and System Configuration
Process: AdobeReader [1423]
Path: /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
Identifier: com.adobe.Reader
Version: 11.0.06 (11.0.06)
Code Type: X86 (Native)
Parent Process: launchd [157]
Responsible: AdobeReader [1423]
User ID: 501
Date/Time: 2014-03-09 23:34:16.983 -0400
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: 8617A4DB-F5EF-60C5-CADF-243F00035FD6
Sleep/Wake UUID: 72F58578-8A21-4473-8D1D-0802EE6BEAE8
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000bf7d602c
VM Regions Near 0xbf7d602c:
__LINKEDIT 00000000bab23000-00000000bab25000 [ 8K] r--/rwx SM=COW /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
--> Stack 00000000bbfd7000-00000000bf7d7000 [ 56.0M] ---/rwx SM=NUL
Stack 00000000bf7d7000-00000000bffd7000 [ 8192K] rw-/rwx SM=COW
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.ColorSync 0x96b63cd2 ConversionManager::ApplySequenceToBitmap(CMMConvNode*, CMMEncoDec&, CMMRuntimeInfo*, unsigned long, CMMProgressNotifier*) + 12
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7 libCGCMS.A.dylib 0x9492a944 CMSColorWorldConvertData + 33
8 libCGCMS.A.dylib 0x9492aef5 CMSTransformConvertData + 47
9 com.apple.CoreGraphics 0x9b6b9c91 CGCMSTransformConvertData + 56
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11 libRIP.A.dylib 0x91c8acb5 ripc_AcquireFunction + 2033
12 libRIP.A.dylib 0x91c89fa8 ripc_DrawShading + 9462
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4 com.apple.Foundation 0x94ac234c -[__NSOperationInternal _start:] + 702
5 com.apple.Foundation 0x94ac2081 -[NSOperation start] + 71
6 com.apple.Foundation 0x94ac1fa8 __NSOQSchedule_f + 50
7 libdispatch.dylib 0x93021e11 _dispatch_async_redirect_invoke + 158
8 libdispatch.dylib 0x9301d396 _dispatch_client_callout + 50
9 libdispatch.dylib 0x9301f457 _dispatch_root_queue_drain + 257
10 libdispatch.dylib 0x93020722 _dispatch_worker_thread2 + 39
11 libsystem_pthread.dylib 0x936eadab _pthread_wqthread + 336
12 libsystem_pthread.dylib 0x936eecce start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x906f0992 kevent64 + 10
1 libdispatch.dylib 0x9301f8ad _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x9301f546 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x906ef7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x936ebd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x936edbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x913f1682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x913f18a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x913bdcf2 MPWaitOnQueue + 199
6 com.adobe.ACE 0x019f94dc 0x19f7000 + 9436
7 com.adobe.ACE 0x019f9441 0x19f7000 + 9281
8 com.apple.CoreServices.CarbonCore 0x913be2ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
10 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
11 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x906ef7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x936ebd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x936edbd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AGM 0x01b61f67 0x1b56000 + 48999
4 com.adobe.AGM 0x01b61ea6 0x1b56000 + 48806
5 com.adobe.AGM 0x01b61e44 0x1b56000 + 48708
6 com.adobe.AGM 0x01b61ae4 0x1b56000 + 47844
7 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
8 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
9 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x906eaf7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x906ea16c mach_msg + 68
2 com.apple.CoreFoundation 0x996f0d29 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x996f0301 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x996efb1a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x996ef97b CFRunLoopRunInMode + 123
6 com.apple.AppKit 0x9602cb68 _NSEventThread + 283
7 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
8 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
9 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x906f0976 kevent + 10
1 com.adobe.Acrobat.framework 0x00f6d771 0x33000 + 15968113
2 com.adobe.Acrobat.framework 0x00ede593 0x33000 + 15381907
3 com.adobe.Acrobat.framework 0x00edb04b 0x33000 + 15368267
4 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
5 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
6 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x906eaf7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x906ea16c mach_msg + 68
2 com.apple.CoreFoundation 0x996f0d29 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x996f0301 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x996efb1a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x996ef97b CFRunLoopRunInMode + 123
6 com.adobe.AcrobatPlugin.EFS 0x055e6876 0x55cf000 + 96374
7 com.apple.Foundation 0x94b26f0e -[NSThread main] + 45
8 com.apple.Foundation 0x94b26e66 __NSThread__main__ + 1426
9 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
10 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
11 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 8:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x906eaf7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x906ea16c mach_msg + 68
2 com.apple.CoreFoundation 0x996f0d29 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x996f0301 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x996efb1a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x996ef97b CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x94b27095 +[NSURLConnection(Loader) _resourceLoadLoop:] + 381
7 com.apple.Foundation 0x94b26f0e -[NSThread main] + 45
8 com.apple.Foundation 0x94b26e66 __NSThread__main__ + 1426
9 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
10 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
11 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 9:: com.apple.CFSocket.private
0 libsystem_kernel.dylibAcrobat Support
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My MacBook Pro is stuck on grey loading screen with apple logo and spinning wheel.
PLEASE HELP - Tried to start up my MacBook Pro and I get grey screen w/ apple logo & spinning wheel. It's stuck on this screen. Safe mode didn't help but reveled this: smc read key action error, BOOS key failed, BOPS key failed. Consider rebuild of prelinked kernal com.apple.kext triggers triggered rebuild. IOBluetooth host controller USB transport Suspend Device. I ran verifications/repairs in Disk Utilities, but nothing came back wrong on the reports. I'm a bit panicked, as I use this computer for work and have no other computer to use in the meantime. I should also note that I have very little technical knowledge, so if you can lend your help please keep that in mind when responding. I'd be over the moon if anyone can help.
Startup - Gray, Blue or White screen at boot, w/spinner/progress bar
Startup - Gray Screen
Startup Issues - Resolve
Startup Issues - Resolve (2) -
I use my MacBook Pro (Late 2009) for EVERYTHING and I have loaded so many apps, even doubles of some, I think! My computer is running really SLOW and I think it is because I don't have enough memory.
I just installed the new Adobe CS6 and that was a BIG mistake. The spinnning wheel of death doesn't stop! I wish I could load that program on my computer so I can use it "on the go", but I can't stand the spinning wheel!
I want to clean up my computer and get rid of EVERYTHING on it!! Then, re-install the factory settings to run Lion. I believe this will make the wheel stop spinning.
However, how do I make sure that all of the extra stuff that is attached to the app, ( including all the cache') is deleted too? I don't want to have to buy MacKeeper!
I am hoping the computer wizards or the apple team can give me an answer on how to clean up everything and start over. I have saved everything on my desktop mac.Thank you so much for the help! I had heard bad things about MacKeeper and I don't want to screw up my macbook any more than it already is! I will do as you suggest. Do you believe this is the best solution for the problem I described?
Should I load my Adobe Creative Suite 6 (in the cloud version) on an external hard drive?
I am so tired of this spinning wheel....should I avoid putting the CS6 on my macbook pro altogether?
I have it on my desk top mac, but wanted to be able to take the photo editing with me when I am "out and about". I know I should probably buy the ipad, which would transport much easier, but even the ipad probably doesn't have the capacity to hold all the Adobe CS6 apps, correct? -
Macbook Pro 13-inch Late 2011 with constant Spinning Wheel of Death (SWOD)
Hi Guys!
I really have a problem with the Spinning Wheel of Death and slow performance all the time. It suddently started after upgrading to OS X Mavericks.
These are the things i've tried so far:
- Boot up in Safe Mode and Internet Recovery Mode to repair disc permissions and disc = No Errors found at all
- Used SMARTreporter but everything returned as OK
- Installed 16GB of ram installed
- Looked in Activity Monitor, but everything appears to be okay with both RAM, CPU and HD
- Boot with Apple Hardware Test = Everything OK
- Booted up in Internet Recovery and erased the entire HD, clean installed OS X Lion (the OS i bought the Macbook Pro with)
First i thought it was a problem with my HD or my RAM. But everything is returning the OK result. I really hope some of you out there can help me, cause right now its realy hard to use it at the University. It looks like its a software problem, but i can't figure it out.
Made a test in EtreCheck and these are the results from it:
Hardware Information:
MacBook Pro (13-inch, Late 2011)
MacBook Pro - model: MacBookPro8,1
1 2.8 GHz Intel Core i7 CPU: 2 cores
16 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 512 MB
System Software:
Mac OS X 10.7.5 (11G63) - Uptime: 0 days 0:44:46
Disk Information:
TOSHIBA MK7559GSXF disk0 : (750,16 GB)
disk0s1 (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) / [Startup]: 749,3 GB (712,02 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5970H
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple, Inc. MacBook Pro
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
Launch Agents:
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
[not loaded] com.valvesoftware.steamclean.plist 3rd-Party support link
User Login Items:
iTunesHelper
Dropbox
SMARTReporter
Internet Plug-ins:
FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.1
AdobePDFViewerNPAPI: Version: 11.0.0 - SDK 10.6 3rd-Party support link
Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 11.0.0 - SDK 10.6 3rd-Party support link
SharePointBrowserPlugin: Version: 14.1.0 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Audio Plug-ins:
iSightAudio: Version: 7.7.1 - SDK 10.7
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Java 3rd-Party support link
Old Applications:
None
Time Machine:
Time Machine not configured!
Top Processes by CPU:
3% WindowServer
1% EtreCheck
1% activitymonitord
1% Microsoft Word
1% Activity Monitor
Top Processes by Memory:
115 MB WebProcess
82 MB Microsoft Word
66 MB Safari
49 MB WindowServer
49 MB Finder
Virtual Memory Information:
13.50 GB Free RAM
873 MB Active RAM
234 MB Inactive RAM
1.42 GB Wired RAM
336 MB Page-ins
0 B Page-outsPlease read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. It will be slow, but there should be no beachballing. Same problem?
After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
Spinning wheel of death when i launch steam from my brand new Macbook Pro 13"
i just got my new early 2011 Macbook Pro 13" and installed steam. works fine but every so often it freezes up and i get the "spinning wheel of death". I am a new Mac user so im not really sure what to think of this. I come from PC's so obviously ive dealt with my fair share of problems with operating systems. is this something to be overly alarmed with? Any input would be great. Or just please ease my mind. I love my new Mac and would be devestated if im doing something wrong or if there is a serious problem. PLEASE HELP!
I would suggest to check the console logs.
You find an utility application called "Console" in the "Utilities" Sub Folfer of your "Applications" folder.
Search the log for any line in relation with steam (should be clearly identified by the application bundle name such as com.steampowered. ...) and tell us what you see here -
So, I think the title says it all, but to give you a little more info:
I connected my late 2011 MacBook Pro to my TV using a Thunderbolt HDMI adapter, and closed the lid. When I opened it, it wouldn't show the login screen, so I restarted using power button. Got stuck at the Apple logo with the spinning wheel. So I booted the Recovery HD and found out it was a HD problem, so I (reluctantly) erased the HD and installed Lion from scratch. When it rebooted (after DOWNLOADING the Lion components) I got some terminal commands (sorry for not being more specific, still a noob when it comes to Mac) and then the screen faded and a message appeared saying I needed to reboot the computer. So I did. 3 effing times. Then I got stuck AGAIN at the spinning wheel, and I'm currently with that on my screen. I'm trying the forums before calling Apple (my computer's still within the 90 days of warranty) because it's not yet 9 A.M. where I livecan you go back to recovery mode then open disk utility.
in disk utility, higlight the disk, the one saying the brand and size then click on repair disk under first aid tab
if it repairs fine, that's okay
if repair was not successful, go to partition and change current to 1 partition then apply
install lion again
hope this helps
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