Soundtrack Pro / Flash problems

Since installing Soundtrack Pro, I have had problems with Macromedia Flash.
I installed Soundtrack Pro yesterday and imported MP3 voice-over files for correction & improvement and saved them as .aiff files for import into a Flash .FLA file on my MacBook Pro.
On importing the files, Flash began to behave strangely - notably, impossible to play the .FLA file to check it (file works OK when published to an .SWF file). Also, Flash refuses to import .WAV files created in Soundtrack Pro.
However, Flash works OK on a G4, where I have not installed Sountrack.
I have tried repairing permissions / deleting the Flash preferences file / reinstalling Flash... but these have no effect.
I would be grateful for any help/suggestions.
Best regards,
Garry

Thanks for the reply. I discovered what the stuttering problem in Soundterack was myself, by running around the Internet doing searches. It turns out that these G5 quad-core Macs have a defect in their optical ports on the back of the case. Light leaks in there and causes problems in Soundtrack. It can be cured by plugging both ends of a toslink cable into the ports, to prevent light from getting in there. One of these little cables only costs a few dollars on Amazon.com. I bought one and plugged it in, and the problem disappeared. Soundtrack now works smoothly.
It's too bad that programs such as Final Cut 7 and Soundtrack were simply abandoned by Apple, and declared obsolete and irrelevant, because they can still do excellent work. I have another, Intel Mac with the latest (as of last summer) Adobe suite on it, including Adobe Premiere, and yet I can do many things better in Final Cut than I can in Premiere (for one thing, Premiere can only open one project at at time. On my current video project in Final Cut 6, I have three projects open at the same time and am moving clips between them easily). However, now that Adobe has moved to rental versions of their software, my copy of Premiere is also obsolete, and gets no updates or improvements, just like Final Cut 7.
So I'm making my videos on my obsolete Mac G5 using obsolete software, Final Cut 6 and Soundtrack. I guess I'll remain a defiant holdout for as long as I can.

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URGENT- I need help: Soundtrack Pro Freezing Problem!!

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i can barely do anything with it!
whats the problem? and how can i solve it?

Couple of possibilities. One, your media files are huge. STP reference the entire media of a clip edited in FCP . . . not just the edited portion. That can result in some large files being brought over. Also, when you send a clip over, use the base layer option if you can, or export an mp4 to bring in to STP.
If you're ready to do the post audio work on a finished FCP project, export an omf file. Close FCP, then open the omf file in STP. That can help.
Other "obvious" but still good to review considerations . . . have enough RAM? Is there enough disk space? Are you using a different media drive than where the system is located?

Soundtrack Pro "Unexpected Problem" Quits

This is driving me crazy...
Since installing Soundtrack Pro (as part of the Studio 2 upgrade), I've had a persistent problem: If I select any audio file listed in the browser, then move OUT of Soundtrack Pro (in other words, bring another application to the foreground), when I return to Soudtrack I get an error:
Unexpected Problem
NSInvalidArgumentException
* -[AudioSource model]: selector not recognized [self = 0xb378fe0]
... and it only gives me the option to quit, but it doesn't generate a "send problem to Apple" report. I can restart fine, and no other apps seem to be adversely affected.
It's the same every time. If I DON'T have an audio file highlighted, it doesn't error.
Any Thoughts?
Hardware:
Power Mac G5 (CPU: PowerPC G5)
Number Of CPUs: 2
CPU Speed: 2.3 GHz
L2 Cache (per CPU): 512 KB
Memory: 2.5 GB
Bus Speed: 1.15 GHz
Boot ROM Version: 5.2.4f1
System Version: Mac OS X 10.4.10 (8R218)
Kernel Version: Darwin 8.10.0
Graphics/Displays: ATI Radeon 9600 (ATY,RV351) VRAM: 128 MB

Do you have FxFactory plug-ins installed? I turned these off by just un-checking them in the FxFactory window that pops up when you double-click the plug-ins, and the errors with Soundtrack went away completely.
Hope this helps.
-Drew

Soundtrack Pro "unexpected problem" no Start anymore

Großer Schreck: auf einmal verweigert Soundtrack Pro den Start. Es lädt sich zwar das Programm, aber es gibt keine Arbeitsoberfläche mehr. Wenn man über die Menüleiste ein neues Projekt öffnen möchte erscheint folgende Fehlerbox:
An Unexpected Problem
NSRangeException
Cannot remove an observer <BinModule 0x121f2ab0> for the key path "arrangedObjects" from <NSTreeController 0x12527810> because it is not registered as an observer.
Auch der Klick auf OK (nach dem Motto, zur Kenntnis genommen..) öffnet keine Arbeitsoberfläche. Neuinstallation brachte nur dasselbe Ergebnis.
Hinweis: auf der Workstation befindet sich auch Final Cut Pro X. Diese Woche wurde auf 10.04 upgedatet. Ob es daran liegt...?
Hoffentlich hat jemand eine Idee... Über Soundtrack Pro wird eine wöchentliche Radiosendung geschnitten und produziert... Wir sind total aufgeschmissen, wenn wir das Programm nicht mehr ans Laufen bekommen..
Danke!!
Jürgen
www.reiseradio.org
Summary in english:
You see error message above? That's all, what I see, when I want to start Soundtrack Pro 3 since today... You won't get any workspace, but just the error message. Even re-installation does not solve the problem. On the Mac Pro, there is also an installation of Final Cut Pro X, which was updated this week to version 10.04. Might this be the source for all problems...? Anybody any idea? Hopefully, because we really need Soundtrack Pro for an project. Thanks!!

Vielen Dank!! Ich hatte zwar MOTION gar nicht auf dem Computer. Habe es jetzt nachinstalliert. Nach dem Öffnen wurde es zwar irgendwie automatisch gecrasht... aber zum Glück liess sich danach das ebenfalls neu installierte Soundtrack Pro wieder öffnen... Hoffentlich bleibt es so...
Uff... Sendung heute Abend gerettet...

FCP and soundtrack pro roundtrip problem?

Hello I am working on a video in the latest Final Cut Pro and software. I need to take out the hum of the audio, but when I send the audio file to Soundtrack Pro and take out the hum and then save it, the audio goes offline when I go back to FCP and it says something like the attributes no longer match or something. What am I doing wrong? Is there specific ways I need to do this? When you send to soundtrack pro it asks if you want to send only referenced media. I tried both way but no go.
Any ideas?
thanks!

Interesting question - We don't use attorneys - too expensive, and we never listen to 'em anyway, so the info didn't come from a lawyer, ha ha. But I've seen several examples of music cue sheets, and they all contain the same information, including composer, publisher, society, timing, etc. (After all, that's the purpose of the cue sheet - to see that the artists and producers get paid for their work). You can find one format at:
www.ascap.com/musicbiz/cuesheetcorner/pdf/SampleCue
Of course, if the example comes from ASCAP (as that one does) or another society (BMI, others), they are working to make their job easier, but they are the societies - they are the ones who can object if they don't like it. And they have substantial power to penalize a producer for not doing what they want. But here's the thing: there's huge tradition in Hollywood, and the rule is (and the contracts say) that if you don't provide everything on the distributor's list of deliverables, they hold your money until you do - and one of the things on the list of deliverables is a music cue sheet, and every example I've ever seen (and I've seen at least 20) asks for the same information. So that's the answer as to "who told you that?" Is is possible that I'm being led down the garden path by ASCAP and the movie industry in general? Sure, but every source I consult agrees that this is the reality. I wish I could avoid it, but as I understand the situation, I have to do it, and it has to contain the info, or we'll never see our dough, ha ha. But my question remains the same - how do I get that info for the "royalty-free" music library attached to FCP?

Soundtrack Pro recording problems

I have soundtrack 2.0.2. Everything was fine until I downloaded and installed "ProKit" from Software Update yesterday (2-6-08). Now when I try to record, it stops recording on its own after only a second or two....sometimes it only records a few frames. I am running leopard, but soundtrack was working fine until the update. Is anyone else having this issue? Thanks in advance.

i also use STP 2.0.2. i have not done any recording up until now and i am frustrated by the same issues reported below. I will start to record audio and after approximately a second the audio record stops. I also use a macbook pro 2.4 and recording is not a problem. not having any more information than below and my experience with the intel laptop i would speculate it may be a PPC issue. any ideas would be very helpful. thanks

Soundtrack Pro installation Problems

The installer encountered a error that caused the installation to fail. Contact the software manufacturer for assistance.
The rest of the software is loaded. Audio content 1 is loaded. Audio content 2 and 3 won't load. Please help.

This is a discussion board, not Apple Support. Contact Apple directly:
http://www.apple.com/support/contact/

Popping/Crackling in Soundtrack Pro

I recently bought a new Mac Pro (Dual quad 3.0 with 4 GB Memory, tyvm...) and installed STP 1.0.3; I downloaded and installed all available updates.
Problem: when I am using the program, working on a project, both the samples i am
previewing as well as the exported project (exported as a .aif file) have a crackle or popping which is quite severe- I am not clipping, ie, the output levels are OK; I checked all the audio connections (although since it happens while I'm
working on a project and just previewing clips in the browser, I realize audio connectios aren't at fault here.
I am using internal 750 gb hardrives, and have the application on hardrive 1, with my data, samples, etc, on hardrive2.
Any ideas?
Thank You-

I found this in the archives: sounds VERY similar- Could this be the problem??
If so, couldn't one just cover the openings????
See following:
I just upgraded from Tiger to Leopard having waited for ProTools LE to be compatible with the new OS. Now that I upgraded to OS 10.5.4 and ProTools LE 7.4.2, every time I play anything through Soundtrack Pro (v2.0.2) I get clicking or popping or stuttering, whatever you want to call it, during playback. I didn't change any settings, but I'm no sound engineer, so I'm not sure what to check to see what is causing it. I can take the same file and play it through ProTools, Quicktime, iMovie, anything, and it will play fine, just not in Soundtrack Pro. I'm up to date on all software upgrades.
Any help would be appreciated.
Thanks.
My particular G5 model has a known bug. Spent over an hour online with an Apple Tech who went through several possibilities until he found the answer. The problem is the optical ports on the backside of the computer. IF they are not being used, there might be an issue with stray or ambient light wreaking havoc with the sample rate of Soundtrack Pro. I'm not making this up. The solution was to go buy a Toslink optical cable and plug it into both ports creating a loop. The sample rate clock was jumping back and forth from 44.1 kHz to 48 kHz and causing the popping when playing anything in Soundtrack Pro. Problem has been solved. It didn't appear until I upgraded to Leopard, have no idea why, but I feel better now that it wasn't something I did that I couldn't figure out.
Thanks to Apple Tech Support.

Soundtrack Pro errors/crashes galore

Hey
I'm having a lot of trouble to make a final mix of a little sideproject using Soundtrack Pro.
If I try to open my omf (which opens just fine in Logic according to a friend) then I get the following error:
An Unexpected Problem
CNSExceptionWrapper
type = 16777216, error = 1886547263, message = error: Failed to open or create audio file for writing.
My first idea was to make a new omf, but that didn't change a thing.
The second solution was to use the Send to function from Final Cut Pro (as I did the video-editing on the same station).
But when I use the Send to-function then Soundtrack Pro freezes while drawing the waveforms.
(or so it seems)
Anybody has any idea what might be the problem but above all a possible solution?
Thanks in advance.
(PS the project is about 40min with 12 audio track, so not that special)

My friend, I've had nothing less than heartache using this application. I'm currently speaking with the Applecare pro support people who aren't even able to keep track of the Soundtrack Pro crashing problem that I've been having (Case ID #17591223)
I can't use the application more than 5 minutes before it crashes. It stops responding to everything, the color wheel shows, then it blanks out to the desktop on its own. It then produces a crash report which several I've sent to apple.
The Applecare Pro support reps which you call and speak to for help with Soundtrack Pro are lazy, have bad attitudes, and seem nearly incompetent. I was promised a callback from one of their reps stating he would research my crash log(s) on 9/21/10 and I never heard back from him. I had to call in again and spoke to another rep in the (tier 2 support) who stated he would then take ownership. I'm hoping that I'll get a callback from the rep.
This AppleCare support is garbage and I forbid you to pay for it as the service is HORRIBLE, along with the application (Soundtrack Pro.)
My project is on a portable firewire drive and I've got 4GB of ram. The application is almost unusable. The rep that I spoke to informed me that he himself does not think highly of Soundtrack Pro and uses Logic instead. I told him I didn't have $500+ sitting around to buy anything more.
DO NOT waste your money on additional ram as it does NOT matter. The program is buggy garbage and the tech support for it is also garbage.

Unexpected problem: uncaught exception when working with audio files in Soundtrack Pro

Hey,
Whenever I double click an audio file in the timeline to work on it, I end up getting the Error message: "Unexpected problem: uncaught exception" and Soundtrack Pro eventually crashes. Also, this happens when I try to work with audio files in the file editor. I have Leopard and am using Logic Studio 8. Any insight would be much appreciated. Thanks
Matt

Didnt know how to remove the original clip from the STP arrange window - or whatever it's called in STPro. So I could go no further in my perverse science experiment.
It also appeared that I could only import an aif but not a wav?
I gave up on STPro and did what I needed to do in Logic, which I use regularly.
Thank you for folowing up on this.
PS. I used to use an old PowerPC version (1.0.3) of STPro and loved the way it visually showed the change in the waveform when you added each efffect. It appears that the new version (3.0.1) does not allow you to do this anymore? You can render or flatten the effects to see the final waveform, but then you are dead in the water and cant make changes?
Im such a newbie at STPro that I am probably not using it right?

Problem sending to soundtrack pro

I am using FCP 5.1.4 and in my timeline I have a clip with bad audio that i want to clean up in soundtrack. I right-click the file and go to "send to.." "soundtrack pro audio file" is greyed out, but the multitrack option is not, so i tried the multitrack option. In soundtrack i cannot set noise print or anything in the multitrack file. If i disconnect the right and left channels I can send them one at a time to soundtrack and clean them up, but that is too time consuming after a while. How can I send a stereo file, clean up the noise, and have it appear in FCP? I know i have done it before, but for some reason it will not work now.
Thank you for your help.
Message was edited by: alterpower

Okay... so now it's not working again.
This was after getting the message:
Unable to render file
when I tried to normalize.
Then STP froze up on me and I had to force quit.
Resent from FCP, then tried to double click on a track to open it up, and STP crashed on me.
This is about the 5th crash I've had this evening in STP.
Not sure what the problem is... maybe I need to re-install the OS. But that's not going to happen tonight.
Would be nice to know if others are having this problem or if it is just me?

Hi, I have small problem, for some time in music area I had two folders to use 1. Apple loops for soundtrack pro 2. Final Cut pro sound effects now both are gray and with out content may I know what happend

Hi, I have small problem, for some time in music area I had two folders to use 1. Apple loops for soundtrack pro 2. Final Cut pro sound effects now both are gray and with out content may I know what happend

I just went through this and it appears that my Focusrite Saffire was the culprit. I connected all the outputs on the focusrite according to the way the jacsk on the back were labeled and then set up the multichannel speaker setup to match. Then I went into STP, created a pink noise clip and panned it around, the LFE, center and rears were not in the right place.
I reconnected the hardware to match the 5.1 pan pot in STP then changed the multichannel speaker setup to match. Everything appears to be correct now but I would have loved to have been able to just assigned the output busses to correct outputs in the saffire.
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TS2847 Soundtrack Pro 3.0 output problem

In Soundtrack Pro 3.0 the meters move but no sound comes out. I've tried removing the AU plug-ins to no avail. Logic work just fine. FCP X works fine. Has anyone had this problem and found a solution?

I am starting to think that what i ask cannot be done! The "in" point marks a cycle region in the project. Even if i make this region active and/or select that region, the export option still bounces the project from the beginning. It can only be done if i use the "trim in point to playhead" option through "clip" menu, because the project is obviously deleted from the beginning to that position.
I am stuck to a problem that should have a clearer way to do. Or am i missing something?
Again thanks for the immediate reply.

Audio scrubbing problem in Soundtrack Pro

Hi, new to this forum but not new to pro audio! I've been all round the houses trying to fix this one; hope somebody knows the answer.
The problem is that although FCP's audio works as expected through the AJA, Soundtrack Pro only outputs playback audio through it. Scrubbed audio outputs through the Mac's audio out and there doesn't seem to be anywhere to change it. With the way the edit suite's set up this means switching the monitoring selector just to hear scrubbing - not the best workflow arrangement!
The AJA device only seems to be recognised by Soundtrack Pro for video, not audio.
I'm using a Mac Pro 2 x 3 Ghz Quad-Core Intel Xeon with an AJA Io audio/video interface; OS is 10.5.8. I'm also using Final Cut Pro 7.01 and Soundtrack Pro 3.0.1
Anybody got any ideas?
Thanks, Doug.

I'm using a Kona 3 in a quad core and it works in all aspects of I/o.
16 tracks in and out and mixing and monitoring in stereo and surround. And yes, I have a proper surround monitoring setup.
I suspect it's the I/o box itself. Maybe, because its outboard it isn't setup to handle that kind of monitoring. Did you ask AJA?

I have Soundtrack Pro 1.1 It opens OK but the everything takes 4 seconds to work. It's very slow and unusable. Is this a well known problem?

I have Soundtrack Pro 1.1 It opens OK but the everything takes 4 or so seconds to work. It's very slow and unusable in its present state. Is this a well known problem?

STP 3.0.1 was the version designed to work with OSX 10.6.8. Anything earlier than that and issues may arrise. Hard to tell what yours are.
You may want to run Digital Rebellion's Preference Manager to reset the prefs back to the default state. If nothing else, it is a good troubleshooting step.
Good luck.
x

Soundtrack Pro / Flash problems

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