Soundworks radio 740 prob

I have a soundworks radio cd 740 purchased online,? a few weeks ago.
It's great we love it the sound is clear an fills the room without having a great bulky system.
BUT somehow we have managed, it's must be hard but we managed to do it somehow, to enter a disc whilst one is stil inside. So it tries to eject but neither disc comes out. I don't want to send it back for this but would like to know how to remove it, at my risk or course. It won't eject and I wonder if you can give any advice, how to take off the top etc, it looks to be in two halves but takin out the bottom four screws does not seem to loosen the top. Or is there a simple trick for making it eject one of the discs ? Any of your engineers dealt with this problem? Please try and help without me having to return it, we don't want to be without it.
Many thanks

Having a second disc pulled into the player myself, there appears to be no easy way to eject them. You can unscrew a number of the screws, voiding the warranty, and take the unit apart. I did retrieve the two discs, but the unit was damaged. Tried one last unimportant disc, and it remained inside.
So, I plug in an iPod, and forget about the cd function. I do think that the unit is unforgiving- hard to believe it is so easy to insert a second disc on top of the first.
Also- there are screws underneath the feet. Do not forget to remove them- otherwise the case will not open.

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Is this the product you are referring to
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Message Edited by KorayBJK on <SPAN class=date_text>03-03-2005 <SPAN class=time_text>07:29 AM
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