Source monitor and programm monitor stopped displaying anything
Hey there,
I'm a CS6 Production Premium user and in severe trouble here: I'm working on a big 1080p AVC-Intra50 project for a client that is due next monday. I'm close to completion, but a couple of days ago, the source monitor stopped displaying video. It would show a still as I loaded in a clip, but as soon as I played back, the source monitor simply went black. The clip was playing though and audio can be heard. Not that big a problem, I thought, and simply used the program monitor for playback. But yesterday, the same thing happened to the program monitor as well. But not just that: Even the stills are gone now. Both monitors remain black at all times, even though playback and sound still work. So I got curious and tried different materials and different projects: AVCHD, DNxHD, even JPEGS, nothing shows on either monitors, regardless of the resolution. Still, everything works just fine on my laptop.
So I completely uninstalled the entire Creative Suite, used the Clean Script multiple times, including reboots, deleted all remaining files from user and windows directories and updated all my hardware to the latest drivers. Nothing. Both monitors remain black and useless. I didn't change anything to my Adobe setup, nor my hardware or software configuration while this error occured. I searched the web for hours and I'm completely at my wits' end. Any suggestions?
My system:
Windows 7 x64
Intel Core i7 2600k
8 GB RAM
ATi 6870
I did purge the entire cache and database. Didn't help.
EDIT: I'm sorry, I only purged the database. Now, that I deleted all cached media files manually, the programm monitors is working again, but the source monitor is still out.
EDIT 2: Okay, now stuff is getting really weird: So the program monitor was working again. I continued editing for a bit, then put the program monitor into full screen and it went black again. Even when I went back to the normal size, it remains black, BUT, now the source monitor was working again. So I put the source monitor intro full screen and it went black again and both monitors stayed black.
So after deleting the media cache, I had the program monitor working again. After full screen use, it went balck, but the source monitor was working. After full screen use on the source monitor, both monitors are black again. What is going on?!
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I feel your pain. Many years ago, my cousin came to me to design a Web site for her trout ranch. Fine, no problem. I sent her the normal assignment list of questions: audience, their specific demographic, intent of Web site, history, services, etc., etc. Never got a thing back, but tons of e-mails on her ideas on how the site should look and the sites that it should link to. "OK, those are useful bits of info, but lets get back to the questions. I need those first." More sites to link to, and a couple of shreds of paper with ideas. "What's that on the bar napkins?" "Oh, that's the history of the ranch." I traveled to her ranch and shot for several days, and sent the select images on DVD for her to do a final edit. She sent those to Orvis, to use in a calender, without even credits! Luckily, I had not sent the chromes. She contacted me and asked if I had more stock shots, as Orvis wanted to save money on having someone shoot for them... Uh, not quite.
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