Source monitor troubleshooting

I'm new editing. I'm not skillful in this field. Mi source monitor started playing the video just the half of it on the screen. The other half  of the screen is black. I need help with urge. I have to finish this work to be handed in this Saturday.

.WMV source media?
This is a known issue with a recent Windows update.
Upper half of video is missing (black screen) - Help!!
http://forums.adobe.com/message/5494175#5494175

Similar Messages

  • Can't get any video playback in program or source monitor after updating premiere

    I'm having a problem I hope someone might be able to shed some light on. I just updated my premiere pro cc to v8.2 Everything Worked fine before I updated.  Now I can't get any video to play back. I can hear the audio in my timeline but the video does not show up. When I export though everything is fine and the video is there. So basically I cant get any video to play in my program monitor or my source monitor.

    Please double-check that the same sequence that's open in the current Timeline is also loaded in Program Monitor. We recently discovered a bug that resulted in the Program Monitor having a different sequence loaded than the active Timeline. The scenario in which this occurs is as follows:
    Open two sequences (or more) in the same panel, say Seq_A and Seq_B.
    Set focus on Seq_B.
    Maximize the Project Panel.
    Double-click Seq_A in the Project Panel.
    At this point, the Project Panel reverts to its normal size and the Program Monitor loads Seq_A, but Seq_B remains in front of Seq_A. This disconnect persists if you set focus on the Seq_B Timeline; when Seq_B is played with things in this state, you will hear that sequence's audio, but the Program Monitor will remain static.
    This is not likely to explain your situation, but it's worth ruling out before pursuing further troubleshooting.

  • How to open only one clip at a time in the source monitor?

    Ok the answer to this question may be simple.. hopefully...
    At the moment each time I open a clip in the source monitor it adds it to the dropdown list.
    Fine... but I am opening and closing hundreds of clips in a day and after a while I noticed it seemed to be slowing down the whole PPCS5.5 system.
    It appears that PP seems to be keeping each clip I open... active.
    Is there a way to allow only one clip to be open at a time in the source monitor... other than having to close them all first??? (would be ideal if there was some kind of shortcut like shift-doubleclick)

    SonyZ7's can record to compact flash cards as well as tape, so I generally log and transfer from the cards.
    So I guess I should do a bit more research on workflow's in Pr
    No probs, here's a bunch of MediaInfo...
    General
    Complete name                            : /Volumes/Rugged 1TB/Business/WAPLES 10.October/Check It 2011 Event/Check It 2011 event footage/001 CheckIt2011.mov
    Format                                   : MPEG-4
    Format profile                           : QuickTime
    Codec ID                                 : qt 
    File size                                : 195 MiB
    Duration                                 : 1mn 0s
    Overall bit rate                         : 26.9 Mbps
    Encoded date                             : UTC 2011-09-08 21:37:37
    Tagged date                              : UTC 2011-10-28 11:50:04
    Writing library                          : Apple QuickTime
    Original source medium                   : Check It event CF2
    ©TSC                                     : 2500
    ©TSZ                                     : 100
    Video
    ID                                       : 1
    Format                                   : DV
    Codec ID                                 : hdv3
    Duration                                 : 1mn 0s
    Bit rate                                 : 25.0 Mbps
    Width                                    : 1 416 pixels
    Original width                           : 1 440 pixels
    Height                                   : 1 062 pixels
    Original height                          : 1 080 pixels
    Display aspect ratio                     : 16:9
    Frame rate mode                          : Constant
    Frame rate                               : 25.000 fps
    Color space                              : YUV
    Chroma subsampling                       : 4:2:2
    Scan type                                : Interlaced
    Scan order                               : Top Field First
    Compression mode                         : Lossy
    Bits/(Pixel*Frame)                       : 0.665
    Stream size                              : 181 MiB (93%)
    Language                                 : English
    Encoded date                             : UTC 2011-09-08 21:37:37
    Tagged date                              : UTC 2011-09-08 21:37:37
    Material_Duration                        : 61560
    Material_StreamSize                      : 192330610
    Material_FrameCount                      : 1539
    Audio #1
    ID                                       : 2
    Format                                   : PCM
    Format settings, Endianness              : Little
    Format settings, Sign                    : Signed
    Codec ID                                 : sowt
    Duration                                 : 1mn 0s
    Bit rate mode                            : Constant
    Bit rate                                 : 768 Kbps
    Channel(s)                               : 1 channel
    Channel positions                        : Front: L
    Sampling rate                            : 48.0 KHz
    Bit depth                                : 16 bits
    Stream size                              : 5.57 MiB (3%)
    Language                                 : English
    Encoded date                             : UTC 2011-09-08 21:37:37
    Tagged date                              : UTC 2011-09-08 21:37:37
    Material_Duration                        : 61560
    Material_StreamSize                      : 5909760
    Audio #2
    ID                                       : 3
    Format                                   : PCM
    Format settings, Endianness              : Little
    Format settings, Sign                    : Signed
    Codec ID                                 : sowt
    Duration                                 : 1mn 0s
    Bit rate mode                            : Constant
    Bit rate                                 : 768 Kbps
    Channel(s)                               : 1 channel
    Channel positions                        : Front: R
    Sampling rate                            : 48.0 KHz
    Bit depth                                : 16 bits
    Stream size                              : 5.57 MiB (3%)
    Language                                 : English
    Encoded date                             : UTC 2011-09-08 21:37:37
    Tagged date                              : UTC 2011-09-08 21:37:37
    Material_Duration                        : 61560
    Material_StreamSize                      : 5909760
    Menu
    ID                                       : 4
    Language                                 : English
    Encoded date                             : UTC 2011-09-08 21:37:37
    Tagged date                              : UTC 2011-09-08 21:37:37

  • CS5: Green Pixelated Video in Source Monitor playback for clips w/ 44100 hz - Compressed - Stereo

    I am having issues with 2 of the 14 clips I have imported into a new project.  I am using Adobe Premiere Pro CS5. -- I have enclosed the properties of a few clips + a screen shot
    The two clips giving me issue differ from the other clips the following way:
    44100 hz - compressed - stereo
    the other 12 clips were encoded with the following and they play back properly in the source monitor/sequence
    44100 hz - 16-bit -stereo
    Here are the full properties of the bad clip(s)
    OBvid11.mov
    Type: MPEG Movie
    File Size: 513.3 MB
    Image Size: 1920 x 1080
    Pixel Depth: 32
    Frame Rate: 24.00
    Source Audio Format: 44100 Hz - compressed - Stereo
    Project Audio Format: 44100 Hz - 32 bit floating point - Stereo
    Total Duration: 00:04:44:18
    Average Data Rate: 1.8 MB / second
    Pixel Aspect Ratio: 1.0
    Here are the properties of a good clip - you see it shows way more information
    OBvid10.mov
    Type: QuickTime Movie
    File Size: 5.2 MB
    Image Size: 1920 x 1080
    Pixel Depth: 24
    Frame Rate: 24.00
    Source Audio Format: 44100 Hz - 16 bit - Stereo
    Project Audio Format: 44100 Hz - 32 bit floating point - Stereo
    Total Duration: 00:00:02:17
    Average Data Rate: 1.9 MB / second
    Pixel Aspect Ratio: 1.0
    QuickTime Details:
    Movie contains 1 video track(s), 1 audio track(s) and 0 timecode track(s).
    Video:
    There are 64 frames with a duration of 1837/44100ths.
    Video track 1:
    Duration is
    Average frame rate is 0.01 fps
    Video track 1 contains 1 type(s) of video data:
    Video data block #1:
    Frame Size = 1920 x 1080
    Compressor = H.264
    Quality = Normal (3.00)
    Temporal = Normal (3.00)
    Audio:
    Audio track 1 contains 1 type(s) of audio data:
    Audio data block #1:
    Format = 16 bit - Stereo
    Rate = 44100 Hz
    Compressor =  16-bit Little Endian
    I dont actually need the audio from any of the clips.  Is there a way that I can fix this?
    Thanks so much for taking the time to read this.

    Thanks Ann.
    Is that true for all GoPro video formats or just some of the newer (higher resolution/frame rate) one?  The GoPro has several different pre-sets and I typically like to get as much resolution as possible for my source and for highspeed subjects like sports I try to use higher framerates as well.  Are you suggesting that I convert the source files to Cineform avi and then edit those resulting AVI's in CS6?

  • Premiere Pro keeps crashing when using overwrite (.) shortcut in Source Monitor

    When editing a clip in the source monitor and then using the (.) key to overwrite the clip onto my timeline Premiere Pro keeps crashing. If I select the Timeline window and then press the (.) key it works fine, but if the Source Monitor is highlighted and I press (.) it crashes every time and shows these windows:
    Premiere Pro has encountered an error.
    [/Volumes/BuildDisk/builds/mightykilt/shared/
    adobe/Mediacore/Backened/Make/Mac/../../Src/
    Sequence/LinkContainer.cpp-184]
    and then opens this one:
    Adobe Premiere Pro
    Sorry, a serious error has occured that requires
    Adobe Premiere Pro to shut down. We will attempt to
    save your current project.
    It saves my current project as a copy, which is good, but I've now ended up with lots of copies of the same project as it keeps on crashing. In order to work I have to make sure that the Timeline is highlighted before I use the shortcut. It makes for very precarious and tense editing!
    I've tried to update my system (I have the Production Premium Suite), but it came up with this:
    Adobe Bridge CS6 5.0.2 Update
    There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
    Extension Manager 6.0.5 Update
    There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
    Prelude CS6 1.0.2 Update
    There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
    Adobe Photoshop 13.0.5
    There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
    Photoshop Camera Raw 8.1(CS6)
    There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
    DPS Desktop Tools CS6 26.0.0 Update
    There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
    Adobe Illustrator CS6 Update (version 16.0.4)
    There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
    Dynamic Link Media Server CS6 1.0.1 Update
    There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
    Adobe SpeedGrade CS6 6.0.4 Update
    There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
    Adobe InDesign CS6 8.0.1 update
    There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
    Adobe After Effects CS6 11.0.2 Update
    There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
    Fireworks CS6 update to improve Mac 10.8 platform compatibility and resolve usability bugs.
    There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
    Adobe Media Encoder CS6 6.0.2 Update
    There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
    Adobe Audition CS6
    There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
    Adobe Premiere Pro CS6 6.0.2 Update
    There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
    Flash Pro CS6 update 2
    There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
    I'm using a MacBookPro 15", OS X 10.8.4 and editing footage filmed at 24fps 1920x1080 on my Canon 550D/T2i. All .MOV files.
    I purchased my software from iSoftware.co.uk. I'm worried that could be the problem.
    Any help would be hugely appreciated. Thank you.
    Sam

    A crash with a very similar error message was fixed in the new CC release. The bug report in that case involved creating a multi-cam sequence, so it might not be directly related.
    If you have a chance to download the CC trial, we'd be interested to know whether the crash remains in the new version.

  • Open file in source monitor via extension

    I want to be able to list some files in an external window (could be browser or an application). The files are already imported in the project. When I click on a file, I want it to open in source monitor. Is this possible?

    Hi Jostein, I'll contact you directly to discuss further.

  • Why can't I open a sequence in the source monitor?

    Normally when I edit, I use pluralize, which creates a sequence in which I can take notes. I usually then drag that sequence into my source monitor, create in and out point and place that into my final timeline. For some reason, Premiere is not letting me drag the file I need into the source monitor. Any idea why? Is there something with the settings off?
    Please help

    What's wierd is that some Sequences can be brought into my source monitor without a problem, while other's cannot.
    I also noticed that the ones that can't be brought into the source monitor, if you were to import them directly onto the timeline, they are imported without audio. Those that can be brought into the source monitor import with audio and video.
    Any ideas?

  • Video won't play in timeline or source monitor

    I recently purchased a Canon HG10 camcorder and have been attempting to edit the AVCHD .mts files using Premiere Pro CS4 (4.2.1). However, I have been unable to play the video in either the timeline or source monitor. Both the video and audio will play for a fraction of a second and then stop. I thought it might be an issue with the .mts file so I converted it to several other formats (Quicktime, H.264, MPEG4, etc.) and I still can't get any video to play. I imported and tried playing other video, but to no avail. I can edit, scrub, export, apply effects, and do pretty much anything else - but I can not get it to play in the timeline. I do have Final Cut Express and if I convert the .mts file to Quicktime I can edit it, but I would like to be able to edit the native Canon AVCHD.
    Current system:
    iMac 10.6.4
    2.16 GHz Intel Core 2 Duo
    3 GB RAM
    ATI Radeon X1600
    74 GB hard drive space
    Any help or suggestions would be greatly appreciated.
    Jason

    Jason,
    The first thing that I would check would be your Playback Preferences. Please list your settings, and folk here can review them and possibly spot something simple.
    Next, I would do one of two things, regarding your Catalyst drivers for you ATI/AMD card. If you do not have the latest driver, download and install it. If you DO have the latest Catalyst driver, keep it around in a safe folder, but download and install an earlier version. Cannot recall the exact numbers now, but a few users had to go back about three versions. Also, since those driver versions were listed in this forum, I'd bet that at least two more have been released. Going back a few months, it seems that there were 2 - 3 versions, that did not work well with some Adobe programs.
    Though I have all nVidia cards, I keep drivers going back about 6 mos., as I never know when I might encounter an issue and need to roll-back.
    Also, as the gaming market drives the video card business, and their drivers, it is possible that some gamer-only module has been added. That happened with nVidia drivers about a year ago. For a couple of versions, one had to manually disable a 3D and another gamer-only module. Later versions installed with these off, unless the user turned them on.
    Last thought - check your OpenGL settings, and depending on your OS, check Hardware Acceleration. In your Catalyst console, check what your 3D settings are. You want to set any to "Let the application choose," or similar syntax.
    Good luck, and hope that something there helps you.
    Hunt

  • Can I open a second Source Monitor for the audio track of a video?

    I really dislike having to switch to the audio waveform in the Source Monitor pane when I want to tinker with a clip's audio track. I usually try to stay away from needing to use a panes drop down menu as much as possible. Is there a way to get this in a different window?
    Using CS6

    You cant tinker with the audio track in the Source Monitor. Apart from IN and Out Point setting.
    Normally one would expand the audio track in the time line...zoom in/out to suit and maybe use the tilde shortcut  key to view it all full screen.

  • Jerky playback in Source Monitor (vs. Windows Media Player) ...

    I am a new user of CS5.5.   I've read the FAQ and other posts and understand that my machine is underpowered.
    That said, why do my HD clips play smoothly with Windows Media Player or Quicktime, but play jerky in the PP Source Monitor?  What is it about PP's source monitor player that causes clips to choke when they can play back smoothly on the same computer using other software?   Are there any other workarounds other than a faster machine I can do in the meantime until I upgrade my hardware?
    For example, I see the "render entire work area" option under the Sequence menu as noted above - is there any way to do something similar to get PP to (pre) render the clips in the Project Panel for follow up editing in the Source Monitor window?
    What about batch encoding to an uncompressed format and then editing the resultant clips?  I would be concerned about loss of quality here though.  Being new to PP, not even sure this question makes any sense in the first place.
    Thanks!
    Jon

    shooternz wrote:
    I think that you are relating your own playback experience and one that may not be particular to all users or fair as a general statement about PPRO
    Good news for you...its not designed that way and a great playback experience is possible.
    Bad news is...you have to work out why you are not getting it!
    (It has nothing to do with Quadro Cards because plenty of users with other cards have no issue either.)
    Well, I'm just going by what I've seen in the past few years. When Premiere CS4 came out I had an Intel Quad Core 2.66 Ghz, 8 GB of RAM, Intel motherboard and an Nvidia 7950GT card. Playback was fine in Vegas, skipped frames in Premiere. Then on my current machine, an AMD 1090T 6 cores @3.2 Ghz, G.Skill 16 GB of RAM, a top of the line Gigabyte motherboard, and at first an ATI Radeon 4850HD, same thing, Vegas played fine, Edius much better (but nothing beats Edius in speed), and Premiere CS5 stuttered like crazy. Now, same machine but with an eVGA GTX570 instead of the ATI, Windows 7 x64, fresh install just one day old. Premiere CS6 does the same thing. If it's my machine, I have no idea what could it be, but the fact that it did the same on two different cards on this machine, and that Premiere CS4 used to do the same in a totally different machine, plus the fact that two other NLEs didn't have that issue, tells me Premiere has a problem at displaying video inside the GUI.
    Maybe it could be that most people don't see stutter because they leave the playback quality in automatic? I'm sure I don't have any stutter if I do that, but it looks terrible. Some frames look fine, others look like the pixels got drunk and had a night out with crack whores Well, maybe that's an exaggeration, but you get the point.
    If anyone has a suggestion I'd be happy to try it. It's not a terrible issue for me, I always edit with the TV set on and that is fed by the Matrox MXO2 Mini with perfect quality.

  • Timeline to External / Source Monitor

    I am presently migrating to CS5 Prod. Prem. Just recently installed all apps.
    In Prem. Pro, How can I get the footage placed in the sequence timeline to gang to the Source Monitor Panel and/or output to my external monitor? From the source monitor panel, I can select the sequence, but when I manually scrub back and forth thru the sequence using the timeline there is no output to the external tv monitor, only to the desktop program monitor within the PP workspace.
    Thanks in advance for the help. I'm sure I'll have many more questions. I'm migrating over from A/ FCS3.
    - John

    no go... I can only output to the external monitor through the Source Monitor. When I try to turn off output from the program monitor, I just get a little dialog box saying Turn Off Dropped Frame Warning with a check box and okay button. My output seems to be locked to the Source monitor. I am able to bring up the dialog boxes you spoke of in the Program monitor.
    I'm outputting thru a Blackmagic Intensity Pro HDMI/Component/Composit pci card. The card has it's own panel in System Preferences of the OS and is outputting thru HDMI to the external monitor. As I said, I'm able to output from the Source Monitor in PP, but not the Program Monitor in PP. The timeline seems locked to the Program monitor, Is there a way to link the timeline to the Source Monitor, instead of the Program Monitor?
    Thanks again,
    J.

  • Clips from Project bin to source monitor causing video output to go out of sync(CS6 and CC)

    Any footage I double-click or drag from the Project window to the Source monitor causes my video output to go out of sync. When I put the clips in the timeline, video goes back in sync and I'm able to view video output.  My monitors are connected to a Blackmagic Intensity Shuttle Thunderbolt(9.7.5) via component and HDMI. Is this normal behavior in Premiere or is there a setting to enable this? No issues doing this in FCP7(clips from Project window to Canvas).
    Can someone with an I/O from AJA, Matrox, or Blackmagic please test this out for me. Thanks...
    2012 Macbook Pro
    MacOS 10.8.3

    Hi Joe,
    How do you have your audio setup? Try the following.
    - Set your OS system sound to Built-in or Line out audio
    - Select Blackmagic for both Video and Audio in Preferences> Playback
    - Select System Default Input/Output from Preferences> Audio Hardware
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    Adobe
    Premiere Pro

  • Program monitor blurry but source monitor is clear

    Please...I have imported tifs at 1280x800, and they look clear in the source monitor, but when placed on the timeline, they look slightly blurry...noticeably blurry. Video does the same thing. What setting am I missing? Thx.

    Sorry Jeff and Jim...actually OTS means over the shoulder...we used it in tv news...so it is a box that is superimposed like a picture in picture over the shoulder of an anchor...and we need it to be 4x3, or so we thought, because that is close to the size that the powerpoint is kicking out...hence the 1280x800. I can make the OTS any size we need to, just so it doesn't squish the words or distort them.
    So the final product is widescreen 16:9, with a 4:3ish box (OTS)...all being used for online classes, final screen size yet to be determined, in flash.
    That said, I cannot get a clean image in my timeline, even though the source monitor shows the image very clearly.
    I would love to email one of the powerpoint images to someone who is willing so that they might load it up in premiere and help me out with the correct numbers for correct sizing out of powerpoint and into premiere.
    I'm an old AVID cutter, (story editor for food network and HGTV for the last 8 years) trying to switch it up because premiere CS3 seems pretty powerful as I get more and more into it, and my avid seems slower than usual, undependable.
    I dont know the terminology as well as I should, depended on IT guys a little too much on our production systems...now I am on my own with relatively new machines and, well, it FEELS like I am on my own! any help you could provide, it goes without saying, would be a Godsend. Willing to learn. Need to get this project fixed, and soon. thx.

  • Changing 2 Mono Tracks back to 1 Stereo Track on timeline, or source monitor?

    I was working in Premiere Pro CS 5.5 and I switched Audio on a clip to 2 Mono Tracks instead of its original 1 stereo track. I brought it in the Source Monitor and then on the timeline.
    I then realized later on that I wanted to switch the audio back to 1 Stereo Track instead of the 2 Mono tracks.
    I could not figure out a way to do this.
    Is it possile to do this? If so. how?
    Thanks in advance?

    Joe has given you a good answer, but exactly why do you want to switch the two mono Tracks back to Stereo?
    If one is not doing certain things, then they will be Mixed-down to stereo on Export. However, certain editin operations WILL be easier with both back in stereo, if you are doing those.
    Good luck,
    Hunt

  • MXF file plays with audio on Source Monitor but timeline imports only the video

    Hello,
    This started happening like a few hours ago. But it was working perfectly before! This is driving me insane!
    This is the situation (Premiere CC, updated to latest version):
    - I have a bunch of MXF files and if I play them on the Source Monitor, audio and video play perfectly.
    - The moment I drag the MXF file onto the timeline, only the video is imported, not the audio.
    - I tried to drag only the audio, using the different ways that Premiere provides but it won't come at all.
    I managed to import audio and video doing the following: close all sequences, and drag the MXF file in the timeline with no sequence opened thus it will create a sequence with the imported audio and video from the MXF file.
    BUT if I try to drop the SAME MXF file in this brand new sequence, only the video will come again.
    Does anyone have an idea of what is going on? And why it suddenly stopped working?
    Thank you!
    Source monitor playing with audio:
    Timeline:

    Your second screenshot is missing a potential key. Is source patching enabled for any audio tracks?
    Learn more here: Adobe Premiere Pro Help | Source patching and track targeting

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