South Africa Online Number not charged at local ra...

Hello,
I bought a South Africa online number so that my friends and family can contact me when I travel. "An Online number lets family, friends and colleagues call a no from their mobile or landline at local rates". My father informed me, however, that when he calls the number it gets charged at premium call rates (R2/minute). This was not my intention at all, he might as well have phone my cellphone directly and it would've been cheaper. Can this be fixed and if not, I would like to request a refund.
Jan

Hi,
I live in Bloemfontein, South-Africa (area code 051) but is not displayed, please make a provision for that
regards,
Michael Konings

Similar Messages

South Africa Online number Free State (051)

Hi
I would like a online number, but my area code is not desplayed - can Bloemfontein (051) area code be added??

Hi,
I live in Bloemfontein, South-Africa (area code 051) but is not displayed, please make a provision for that
regards,
Michael Konings

Online number not showing up

Why is my online number not showing up when I call mobiles or landlines?
I have purchased US number and it expires in may. Please help.

mranderson314 wrote:
Ever since I renewed my original US phone number it no longer shows up the same. While people can dial my US number and reach me. Yet if I call them my 310 US number shows up as a 661 area code or unknown caller, why is this? And can it be changed back to my original 310 number that appears when I call friends and family?
If people on telephones are seeing what you describe when you are calling from Skype, you need to make sure your Caller ID settings have your Online Number used for Caller ID. It is possible something changed the Caller ID settings. If the Online Number expired and then you renewed it, the expiration probably turned off your Caller ID. Caller ID is not enabled by default, allowing Skype users to make that choice.
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

My online Number. not working. it is busy sound wh...

my online Number. not working. it is busy sound when I call my online Number, please help.
Solved!
Go to Solution.

bbdc07 wrote:
my online Number. not working. it is busy sound when I call my online Number, please help.
Hello,
First check that your privacy settings are set to ''Allow calls from anyone''.
Then change them to "Allow SkypeIn calls from Only people from my Contacts List".
Save and wait for 5 minutes.
Log out from your Skype account and log back in.
Change settings back to "Allow calls from Anyone".
Save and wait for 5 minutes.
Log out from your Skype account and log back in.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

My new Online number not displaying on the phones....

My new online number is not showing up when i call mobiles (tried several of them).
It is impossible to select it from the pre-selected numbers or anything of that kind. I can select that skype shows all my previous historical numbers that i have ever used... ...but not the new online number.
ANNOYING!!
I have just paid €15 for nothing!!
*edited for privacy*

Aalto21 wrote:
My new online number is not showing up when i call mobiles (tried several of them).
It is impossible to select it from the pre-selected numbers or anything of that kind. I can select that skype shows all my previous historical numbers that i have ever used... ...but not the new online number.
ANNOYING!!
I have just paid €15 for nothing!!
new number: +358 9 2316 XXXX
purchase order: 63648XXXX
Thanks for posting your Online Number. Unfortunately, Online Numbers in Finland can't be used as Caller ID when calling telephones from your Skype account. Online Numbers from a few countries (Chile, Denmark, Estonia, Hong Kong, Poland, Sweden, the UK and the US) can be used this way.
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

'Setings' under online number not working

I'm trying to extend my online number but the settings button associated with the number does not work. When I click it nothing happens, the page just reloads and I'm back where I started.
I have tried in Chrome, Firefox and IE but nothing seems to be working.
Does anyone know what the issue could be?
Thankful for all help!

Hi,
This problem is known by Skype team and hopefully will be solved soon.
But good news, your both numbers are now on a recurring agreement which means that you do not have to extend them manually.
At the end of billing period your credit card/PayPal will be charged automatically and number extended for another 3/12 months.
Please also have a look at my last post: http://community.skype.com/t5/Online-Number/Recent-changes-to-Skype-Numbers-Online-Numbers/td-p/1058...
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request.

Online number not reliable

I am just giving a try to the online number and I am really disappointed.
I got a UK number and testing the number from outside UK . I need to call 3 or 4 times before getting the number otherwise I have a busy network tone.
I can't rely on your online number service Skype...... it is unprofessional.
Remy

mranderson314 wrote:
Ever since I renewed my original US phone number it no longer shows up the same. While people can dial my US number and reach me. Yet if I call them my 310 US number shows up as a 661 area code or unknown caller, why is this? And can it be changed back to my original 310 number that appears when I call friends and family?
If people on telephones are seeing what you describe when you are calling from Skype, you need to make sure your Caller ID settings have your Online Number used for Caller ID. It is possible something changed the Caller ID settings. If the Online Number expired and then you renewed it, the expiration probably turned off your Caller ID. Caller ID is not enabled by default, allowing Skype users to make that choice.
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

Subscribed online number not showing up on Called ...

Hi, I recently extended my subscription for an online phone number on Skype. Howevermy online number is not showing up on other people's phone when I call them. Instead, they get a random number when I call them. It used to work correctly before the extension. Please recommend the proper procedure to have my online number displayed on other people's phone when I call them. Thank you.

mranderson314 wrote:
Ever since I renewed my original US phone number it no longer shows up the same. While people can dial my US number and reach me. Yet if I call them my 310 US number shows up as a 661 area code or unknown caller, why is this? And can it be changed back to my original 310 number that appears when I call friends and family?
If people on telephones are seeing what you describe when you are calling from Skype, you need to make sure your Caller ID settings have your Online Number used for Caller ID. It is possible something changed the Caller ID settings. If the Online Number expired and then you renewed it, the expiration probably turned off your Caller ID. Caller ID is not enabled by default, allowing Skype users to make that choice.
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

Online Number Not Working

I bought an online number and to the best of my knowledge it is activated. When I call it, it will just ring and go to voicemail, but it does not ring on my computer or mobile phone (android with skype installed and running). Please help me remedy this. I have been to the FAQs and have changed the settings to receive calls from anybody, and even switched my preference back to "contacts only" for five minutes and then switched it back to "anyone" again, but to no avail. I still cannot receive calls on my computer or android phone, I can only listen to voicemail.

I have the same problem. I was on skype for over an hr last nite chatting trying to fix problem with no results.
When I call the online # from my cell it rings but not on puter. My sons tried to call with the same problem.
When I call my son on skype I cannot hear it ring but I hear him when he comes on the line.
I dont know what to do next

Online number not working in Korea

Hi,
My Korean skype online number is not working. I bought it on November 11, 2011. No phone calls I have made have gone through when testing it. I have checked the call settings in my account and they are set to allow calls from anyone through.
Skype name: Ssgt300
Online Number: 827078931619
order #:547537601
Please tell me how I can fix this, tell me who I contact to get my money refunded.'
Thanks.

I tried to call your Online number and heard the auto-answer telling to leave the voice-mail.
It seems you need to release the voice-mail arrangements.

Online number not working correctly.

I bought an online (Irish) number last week.
It works OK when anyone from inside of Ireland calls it but when someone from abroad calls they get an automated message saying that "the number is not active".
I'm wondering why this is and how to resolve it..
Regards, Evert.

I'm having the same problem. I have an online number for the 415 area code but every time I call someone my number is a 661 area code. Not cool. How do we get this fixed?

HK Online Number not working

Hello. I paid for a year subscription for a Hong Kong-based online number about a month ago for work purposes. My coworkers and clients have tried calling the number, but the service does not appear to have worked at any point, or been activated. They hear something like a busy signal, but no ringing.
I don't have this problem at all with my personal U.S.-based online number.
It would be great if I could get help with getting the HK online number to work as it should. If it can't be made to work, I would appreciate having the number cancelled and the subscription fee refunded. Thank you.

Are you getting a busy when you call? If so please try this:
First check your privacy settings are set to ''Allow calls from anyone''.Then change them to "Allow SkypeIn calls from Only people from my Contacts List".Save and wait for 5 minutes.Log out from your Skype account and log back in. Change settings back to "Allow calls from Anyone". Save and wait for 5 minutes.Log out from your Skype account and log back in.
If not, please explain what is happening when you call this Online Number.
About Me You can also use a IP Camera as your camera for Skype video Example Instructions

Online Number not ringing (And not able to reset p...

I got reports from several persons who called my online number that it is not ringing, it goes direct to Voice Mail, i checked the requirements to have it working, Have the latest version of Skype (DONE), Be online in the computer (DONE), and if still not ringing, reset the privacy settings, this is where i got stucked. In the support forum i found that the way to reset your privacy settings is to change the setting in TOOLS-->Privacy under "Allow calls to my skype number(s) from..." to "Phone numbers in my contact list only", wait 5 or more minutes, and then switch it back to "anyone". My problem is that no matter how many times I change it to Phone numbers in my contact list only", and no matter how long i wait, when i come back to TOOLS-->Privacy, it is always in "anyone" so i guess there is something wrong with that setup option. Anyone with the same issue and solution? please help ! I'm trying to run a business using this number but all my customers are going straight to the voice mail !

let me know if you find out anything new - this is also supposed to be my business number and it doesn't work - very frustrating experience.
good luck!

Purchased online number not working

I just prchased an online # and when I try to call it from my telephone it is answered but not by me. It would seem that the number is in use by someone else.

I also have purchased online number (last week) when it is called - one gets a busy signale.
There are a number of us experiencing this... have no idea how to contact anyone at SKYPE, cant find anything on the site other than this foorum... a little annoying!
If you find a rep, I'd love to know how to contact them. - thank you!

Online Number Not Received

I've ordered and paid for an online number. I received an e-mail confirming that the order was received & fulfilled. However, I never received confirmation of the online number, nor is it showing up for me in Skype. How should I proceed to find out what happened?
Thanks,
Meike

For Germany I have read that it may take up to two weeks. something to do with the German govt. Skype has no control over this. I am not german, but have read this on other threads,
If you found a post useful, please give Kudos. If it helped to fix your issue, mark it as a solution to help others.
Thank You!

South Africa Online Number not charged at local ra...

Similar Messages

Maybe you are looking for