South Asian channels

I did not see any proper method to request for additional channels, hence I am posting it here. Can you please consider adding MTVIndia, star one and star plus. Also the current combination of Sony, Zee and TV Asia for 34.99 is very pricey. I moved from directv which offers about 8 channels for about 29.99 and their preferred choice package for only 14.99 for those subscribers.
I wish you guys make prices more competetive in this area. There is a huge south asian community who can be poetential customers if the prices are more affordable.

Yes, I agree 34.99 is too much for Zee and Sony, No wonder almost everybody in the south asian community use Dish or Directv. Verizon are you listening??? either add extra channels or reduce the price.

Similar Messages

HD for South Asian Channels

When will South Asian Channels offered by Comcast be in HD format. I am tempted to consider Dish Network with many more South Asian Channels being offered and all of them in HD. Looking for a way to know if this is imminent ?

Hello kuspatel,
Let me see if I can get you some more information on that. We'll contact you within 24-48 hours to go over if that's being looked at as a possibility or not.

South Asian Package

I currently subscribe to the South Asian package. Given the rate we are paying for 5 channels compared to Dish providing many more channels for just a little more, I would have thought that these channels would be available in HD.
When does Verizon expect to have these Channels offered in HD. The need to support SD should not be used as an excuse to not offer these channels in HD. You should be supporting the majority and should outweigh the need to support legacy equipment.

Yeah...I hear this a lot. They sold you the wrong package. South Asian package only includes the one channel TV Asia. The newer package (as of this winter) is called FiOS South Asia, which includes all 3 channels. I do not recall the price difference...

VERIZON IS A CHEATER COMPANY.

Verizon trap people with its lucrative offers. I had been a customer of Comcast for the last 3 years paying monthly bills $102.00 for the services of TV and high speed internet. On seeing Verizon offer $79.99/m for the same services, I decided to switch to Verizon and right from the 2nd month, I am constantly receiving bills $144.34. I explained thoroughly through writing letters and phone calls but no answer is received of any letter and no commitment was implemented of phone calls. There is no email link in bill dispute section and the chat link provided there, has nothing to do with bill dispute. It was appeared before me during the first 30 days of service that Verizon trapped me and tried to disconnect the service but the rep. on phone told me that time was out to disconnect the service without any charge. She lied that the period was 15 days and not 30 days as advertised for discontinuing service without charge. I seek a suggestion what I should do?

I ordered Verizon Flex (Fios Tv and Internet) for $79.99/M and added South Asian (Hindi) $14.99/M. I also added an additional HD STB for $9.99/M under Order No{edited for privacy}. The lady who booked order confirmed the 1st HD STB as free (as first STB is an essential part of cable, without which the cable does not work). Additional STBs are charged. South Asian (Hindi) is a group of 3 channels which was clearly indicated on online Order Form.
After installation of service, Verizon dishonestly cancelled my Order No.{edited for privacy} without any reason and generated a new Order No.{edited for privacy} without my consent. Under new Order, Verizon started to charge me for 2 HD STBs ($19.98/M) and for South Asian (Hindi) ($34.99/M), considering 3 independent channels. At $14.99/M, I was already enjoying one Hindi channel from Comcast. I thought it incentive from Verizon getting 3 channels for the same price. Had it exposed to me earlier, I would not have switched to Verizon from Comcast.
It is just a propaganda of Verizon: blazing speed of internet, super picture clarity. I did not note any considerable difference between Comcast and Verizon, as for internet speed and Tv picture is concerned. Instead, Comcast is better in many ways:
Customer Service of Comcast is active, one can get response promptly via email, chat, phone or mail. Instead, Customer Service of Verizon is almost dead. There is no email link to forward complaint. I had many chat sessions but all the agents showed their inability in billing dispute. Phone calls proved fruitless as nobody took any action. I wrote 5 letters to Verizon given address but not even a single reply was received.
Comcast provides single cable outlet connection. One can enjoy about 100 channels by simply plugging in simple piece of cable direct to Tv. Verizon has installed a number of devices, AC adapter, battery. Installation of battery is senseless. When electricity is off, STB, Modem, Computer, Tv is off. What is purpose of battery when phone line is not installed?
I want to switch back to Comcast but Verizon intends to charge early termination fee whereas the fault is of Verizon.
Message Edited by KaLin on 08-04-2009 12:33 PM

Photoshop CC (Version: 14.2.1) regularly crashes while working in 3D. My PC is Windows 8.1.

Photoshop CC 64bit regularly crashes while working in 3D. My PC is Windows 8.1. I am trying to create 3D text but while I am adjusting extrusion depths or editing the materials, the program crashes. I am able adjust my graphics card settings to give more memory to Photoshop for 3D, but I don't know what are the best settings to use.
Here are my System Settings:
Adobe Photoshop Version: 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00) x64
Operating System: Windows 8 64-bit
Version: 6.2
System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3392 MHz
Built-in memory: 16322 MB
Free memory: 11910 MB
Memory available to Photoshop: 14588 MB
Memory used by Photoshop: 60 %
Image tile size: 1024K
Image cache levels: 4
Font Preview: Disabled
TextComposer: Middle Eastern and South Asian
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGPUs=1
gpu[0].OGLVersion="3.0"
gpu[0].MemoryMB=3072
gpu[0].RectTextureSize=16384
gpu[0].Renderer="GeForce GT 640/PCIe/SSE2"
gpu[0].RendererID=4683
gpu[0].Vendor="NVIDIA Corporation"
gpu[0].VendorID=4318
gpu[0].HasNPOTSupport=1
gpu[0].DriverVersion="9.18.13.2702"
gpu[0].Driver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"
gpu[0].DriverDate="20130829000000.000000-000"
gpu[0].CompileProgramGLSL=1
gpu[0].TestFrameBuffer=1
gpu[0].OCLPresent=1
gpu[0].OCLVersion="1.1"
gpu[0].CUDASupported=1
gpu[0].CUDAVersion="4.2.1"
gpu[0].OCLBandwidth=3.34988e+010
gpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.30 NVIDIA via Cg compiler"
gpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
gpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
gpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
gpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[2048]
gpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
gpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
gpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
gpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
License Type: Subscription
Serial number: 90970360143810218198
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\
Temporary file path: C:\Users\Simon\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 2.71T, 2.17T free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\
Installed components:
   ACE.dll   ACE 2013/10/29-11:47:16   79.548223   79.548223
   adbeape.dll   Adobe APE 2013/02/04-09:52:32   0.1160850   0.1160850
   AdobeLinguistic.dll   Adobe Linguisitc Library   7.0.0
   AdobeOwl.dll   Adobe Owl 2013/10/25-12:15:59   5.0.24   79.547804
   AdobePDFL.dll   PDFL 2013/10/29-11:47:16   79.508720   79.508720
   AdobePIP.dll   Adobe Product Improvement Program   7.0.0.1786
   AdobeXMP.dll   Adobe XMP Core 2013/10/29-11:47:16   79.154911   79.154911
   AdobeXMPFiles.dll   Adobe XMP Files 2013/10/29-11:47:16   79.154911   79.154911
   AdobeXMPScript.dll   Adobe XMP Script 2013/10/29-11:47:16   79.154911   79.154911
   adobe_caps.dll   Adobe CAPS   7,0,0,21
   AGM.dll   AGM 2013/10/29-11:47:16   79.548223   79.548223
   ahclient.dll    AdobeHelp Dynamic Link Library   1,8,0,31
   aif_core.dll   AIF   5.0   79.534508
   aif_ocl.dll   AIF   5.0   79.534508
   aif_ogl.dll   AIF   5.0   79.534508
   amtlib.dll   AMTLib (64 Bit)   7.0.0.249 BuildVersion: 7.0; BuildDate: Thu Nov 14 2013 15:55:50)   1.000000
   ARE.dll   ARE 2013/10/29-11:47:16   79.548223   79.548223
   AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830
   AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
   Bib.dll   BIB 2013/10/29-11:47:16   79.548223   79.548223
   BIBUtils.dll   BIBUtils 2013/10/29-11:47:16   79.548223   79.548223
   boost_date_time.dll   DVA Product   7.0.0
   boost_signals.dll   DVA Product   7.0.0
   boost_system.dll   DVA Product   7.0.0
   boost_threads.dll   DVA Product   7.0.0
   cg.dll   NVIDIA Cg Runtime   3.0.00007
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007
   CIT.dll   Adobe CIT   2.1.6.30929   2.1.6.30929
   CITThreading.dll   Adobe CITThreading   2.1.6.30929   2.1.6.30929
   CoolType.dll   CoolType 2013/10/29-11:47:16   79.548223   79.548223
   dvaaudiodevice.dll   DVA Product   7.0.0
   dvacore.dll   DVA Product   7.0.0
   dvamarshal.dll   DVA Product   7.0.0
   dvamediatypes.dll   DVA Product   7.0.0
   dvaplayer.dll   DVA Product   7.0.0
   dvatransport.dll   DVA Product   7.0.0
   dvaunittesting.dll   DVA Product   7.0.0
   dynamiclink.dll   DVA Product   7.0.0
   ExtendScript.dll   ExtendScript 2013/10/30-13:12:12   79.546835   79.546835
   FileInfo.dll   Adobe XMP FileInfo 2013/10/25-03:51:33   79.154511   79.154511
   filter_graph.dll   AIF   5.0   79.534508
   icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615
   icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615
   imslib.dll   IMSLib DLL   7.0.0.145
   JP2KLib.dll   JP2KLib 2013/10/29-11:47:16   79.248139   79.248139
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)
   libiomp5md.dll   Intel(R) OMP Runtime Library   5.0
   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0
   LogSession.dll   LogSession   2.1.2.1785
   mediacoreif.dll   DVA Product   7.0.0
   MPS.dll   MPS 2013/10/29-11:47:16   79.535029   79.535029
   msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.8428
   msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1
   msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.8428
   msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1
   msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.8428
   msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   PatchMatch.dll   PatchMatch 2013/10/29-11:47:16   79.542390   79.542390
   pdfsettings.dll   Adobe PDFSettings   1.04
   Photoshop.dll   Adobe Photoshop CC   CC
   Plugin.dll   Adobe Photoshop CC   CC
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   4.2.0.36
   PSArt.dll   Adobe Photoshop CC   CC
   PSViews.dll   Adobe Photoshop CC   CC
   SCCore.dll   ScCore 2013/10/30-13:12:12   79.546835   79.546835
   ScriptUIFlex.dll   ScriptUIFlex 2013/10/30-13:12:12   79.546835   79.546835
   svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0
   tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003
   updaternotifications.dll   Adobe Updater Notifications Library   7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   7.0.1.102
   WRServices.dll   WRServices Mon Feb 25 2013 16:09:10   Build 0.19078   0.19078
Required plug-ins:
   3D Studio 14.2.1 (14.2.1 x001)
   Accented Edges 14.2.1
   Adaptive Wide Angle 14.2.1
   Angled Strokes 14.2.1
   Average 14.2.1 (14.2.1 x001)
   Bas Relief 14.2.1
   BMP 14.2.1
   Camera Raw 8.3
   Camera Raw Filter 8.3
   Chalk & Charcoal 14.2.1
   Charcoal 14.2.1
   Chrome 14.2.1
   Cineon 14.2.1 (14.2.1 x001)
   Clouds 14.2.1 (14.2.1 x001)
   Collada 14.2.1 (14.2.1 x001)
   Color Halftone 14.2.1
   Colored Pencil 14.2.1
   CompuServe GIF 14.2.1
   Conté Crayon 14.2.1
   Craquelure 14.2.1
   Crop and Straighten Photos 14.2.1 (14.2.1 x001)
   Crop and Straighten Photos Filter 14.2.1
   Crosshatch 14.2.1
   Crystallize 14.2.1
   Cutout 14.2.1
   Dark Strokes 14.2.1
   De-Interlace 14.2.1
   Dicom 14.2.1
   Difference Clouds 14.2.1 (14.2.1 x001)
   Diffuse Glow 14.2.1
   Displace 14.2.1
   Dry Brush 14.2.1
   Eazel Acquire 14.2.1 (14.2.1 x001)
   Embed Watermark 4.0
   Entropy 14.2.1 (14.2.1 x001)
   Extrude 14.2.1
   FastCore Routines 14.2.1 (14.2.1 x001)
   Fibers 14.2.1
   Film Grain 14.2.1
   Filter Gallery 14.2.1
   Flash 3D 14.2.1 (14.2.1 x001)
   Fresco 14.2.1
   Glass 14.2.1
   Glowing Edges 14.2.1
   Google Earth 4 14.2.1 (14.2.1 x001)
   Grain 14.2.1
   Graphic Pen 14.2.1
   Halftone Pattern 14.2.1
   HDRMergeUI 14.2.1
   IFF Format 14.2.1
   Ink Outlines 14.2.1
   JPEG 2000 14.2.1
   Kurtosis 14.2.1 (14.2.1 x001)
   Lens Blur 14.2.1
   Lens Correction 14.2.1
   Lens Flare 14.2.1
   Liquify 14.2.1
   Matlab Operation 14.2.1 (14.2.1 x001)
   Maximum 14.2.1 (14.2.1 x001)
   Mean 14.2.1 (14.2.1 x001)
   Measurement Core 14.2.1 (14.2.1 x001)
   Median 14.2.1 (14.2.1 x001)
   Mezzotint 14.2.1
   Minimum 14.2.1 (14.2.1 x001)
   MMXCore Routines 14.2.1 (14.2.1 x001)
   Mosaic Tiles 14.2.1
   Multiprocessor Support 14.2.1 (14.2.1 x001)
   Neon Glow 14.2.1
   Note Paper 14.2.1
   NTSC Colors 14.2.1 (14.2.1 x001)
   Ocean Ripple 14.2.1
   Oil Paint 14.2.1
   OpenEXR 14.2.1
   Paint Daubs 14.2.1
   Palette Knife 14.2.1
   Patchwork 14.2.1
   Paths to Illustrator 14.2.1
   PCX 14.2.1 (14.2.1 x001)
   Photocopy 14.2.1
   Photoshop 3D Engine 14.2.1 (14.2.1 x001)
   Photoshop Touch 14.0
   Picture Package Filter 14.2.1 (14.2.1 x001)
   Pinch 14.2.1
   Pixar 14.2.1 (14.2.1 x001)
   Plaster 14.2.1
   Plastic Wrap 14.2.1
   PNG 14.2.1
   Pointillize 14.2.1
   Polar Coordinates 14.2.1
   Portable Bit Map 14.2.1 (14.2.1 x001)
   Poster Edges 14.2.1
   Radial Blur 14.2.1
   Radiance 14.2.1 (14.2.1 x001)
   Range 14.2.1 (14.2.1 x001)
   Read Watermark 4.0
   Reticulation 14.2.1
   Ripple 14.2.1
   Rough Pastels 14.2.1
   Save for Web 14.2.1
   ScriptingSupport 14.2.1
   Shake Reduction 14.2.1
   Shear 14.2.1
   Skewness 14.2.1 (14.2.1 x001)
   Smart Blur 14.2.1
   Smudge Stick 14.2.1
   Solarize 14.2.1 (14.2.1 x001)
   Spatter 14.2.1
   Spherize 14.2.1
   Sponge 14.2.1
   Sprayed Strokes 14.2.1
   Stained Glass 14.2.1
   Stamp 14.2.1
   Standard Deviation 14.2.1 (14.2.1 x001)
   STL 14.2.1 (14.2.1 x001)
   Sumi-e 14.2.1
   Summation 14.2.1 (14.2.1 x001)
   Targa 14.2.1
   Texturizer 14.2.1
   Tiles 14.2.1
   Torn Edges 14.2.1
   Twirl 14.2.1
   Underpainting 14.2.1
   Vanishing Point 14.2.1
   Variance 14.2.1 (14.2.1 x001)
   Variations 14.2.1 (14.2.1 x001)
   Water Paper 14.2.1
   Watercolor 14.2.1
   Wave 14.2.1
   Wavefront|OBJ 14.2.1 (14.2.1 x001)
   WIA Support 14.2.1 (14.2.1 x001)
   Wind 14.2.1
   Wireless Bitmap 14.2.1 (14.2.1 x001)
   ZigZag 14.2.1
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
   Adobe Exchange
   Kuler
Installed TWAIN devices: NONE

The interactive manipulations in 3D are quite dependent on the display driver for your video card.   I notice yours is a bit out of date:
>gpu[0].DriverDate="20130829000000.000000-000"
It's possible a newer driver may help. Visit nVidia.com to facilitate downloading/installing their latest release.
That said, I've also found Photoshop can get flakey once you start working on 3D stuff. I've had amazing, long sessions where it just worked, and I've had others where it just wouldn't cooperate - doing exactly the same things.
It's then that you start to appreciate the auto-save in the background, but even then once in a while it doesn't auto-recover, so you want to save your work in multiple master files fairly often.
I think the latest version (14.1.2) seems about the most stable for 3D work so far.
-Noel

Need to know what to do with new phone and no screen and no support from Telus Store

Purchased a brand new BB Curve 8530, and resigned another three year plan at Telus. Within 20 days, the screen went black and would not light up. I had used the phone in the morning to send a textmail, then set it on the charger. Later in the day, I picked up my phone off the counter, and the screen had gone black. I could not get it back.
I took the phone back to the Telus Store where I had purchased it, and the man who sold it to me, said it is under warranty, and he checked for moisture and any visible damages or scratches, and did not see anything wrong with it. He called to the main store to indicate that he was exchanging my phone straight accross, but the acting manager told him he could not do that. She said he must take the phone and 150.00 from me to send it in for repair and inspection.
I was told that if they decided I had done some damage, then the repair fee would be 500.00. (I am sure they would decide the latter, and I am not prepared to spend another 500.00 on a brand new phone!!!)
I called everyone I could at Telus to complain, but mostly talked to people in India and they said to contact Customer Care. This had been done, and no satisfaction received.
I tried to contact Blackberry, but no call number found, and only an online forum. No satisfaction there either.
I emailed CRTC, and have told everybody I know, about Telus, and we are all planning to get away from this company without care or concerns.
I want to get out of my three year plan with Telus, and I want my money back for this brand new blackberry phone that is sitting on my vanity. ....grrrr!
Most of my friends are moving to Bell, who incidently told me they would have done a straight out exchange for me...after I showed them the undamaged faulty Blackberry phone, and told them of my very bad experience with the Telus Store.
Any suggestions as to find any satisfaction in this scenario? I am currently using an old LG phone that was discarded by my daughter, and it is not a Blackberry, but it works, and the screen always lights up on it.

Unfortunately there is nothing that can be done here. But as a fellow Telus customer, this is bizarre behaviour, and unfortunately, you're not the first to come on here to complain about Telus' service recently. I wonder if there have been any major corporate shake ups recently.
As a heads up, when you call the Telus Mobility line, you actually should be getting someone in Canada. They may be in Quebec, or they may be of South Asian decent working in a Canadian call centre, but they are supposed to be in Canada (some call centre activities have been outsourced to the Phillipines for internet and phone troubleshooting though).
I would like you to go back to the original store and ask to speak to the manager and demand to know why you were charged for a warranty repair. There may be a legitimate reason, but I certainly don't know it and it's not normal practice for Telus and BlackBerry devices, unless they've come up with a new corporate policy. Personally, I'd love to know what that reason is. But it should be as simple as confirming the defect and issuing a replacement refurbished device if an easy repair is not possible. You might also want to check the terms and conditions of the sale.
When I purchased my device, I purchased an extended warranty which guarantees that if something goes wrong with it, I get a new refurbished phone with no problem, but I'll admit, I no longer know what the case is for devices without an extended warranty.
As a final bit of info, you can follow up with filing further complaints as indicated here: http://www.crtc.gc.ca/eng/info_sht/t1021.htm This link provides links to the other appropiate agencies to complain to, including Industry Canada's Office of Consumer Affairs and the Commisioner for Complaints for Telecommunications Services. Hopefully they can help further.
If you want to thank someone for their comment, do so by clicking the Thumbs Up icon.
If your issue is resolved, don't forget to click the Solution button on the resolution!

Photoshop error: could not complete the save command because there is not enough memory

This happens occasionally and it makes me crazy, causing me to lose hours of work! I have lots of ram remaining. I have no plugins installed, windows 8. Please see below for system information:
================
Adobe Photoshop Version: 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00) x64
Operating System: Windows 8 64-bit
Version: 6.2
System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2394 MHz
Built-in memory: 16304 MB
Free memory: 12478 MB
Memory available to Photoshop: 14591 MB
Memory used by Photoshop: 90 %
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Middle Eastern and South Asian
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Display: 2
Display Bounds: top=0, left=1920, bottom=1200, right=3840
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGPUs=1
gpu[0].OGLVersion="3.0"
gpu[0].MemoryMB=2048
gpu[0].RectTextureSize=16384
gpu[0].Renderer="GeForce GTX 765M/PCIe/SSE2"
gpu[0].RendererID=4577
gpu[0].Vendor="NVIDIA Corporation"
gpu[0].VendorID=4318
gpu[0].HasNPOTSupport=1
gpu[0].DriverVersion="9.18.13.2723"
gpu[0].Driver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"
gpu[0].DriverDate="20130912000000.000000-000"
gpu[0].CompileProgramGLSL=1
gpu[0].TestFrameBuffer=1
gpu[0].OCLPresent=1
gpu[0].OCLVersion="1.1"
gpu[0].CUDASupported=1
gpu[0].CUDAVersion="4.2.1"
gpu[0].OCLBandwidth=4.89598e+010
gpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.30 NVIDIA via Cg compiler"
gpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
gpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
gpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
gpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[2048]
gpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
gpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
gpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
gpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
License Type: Subscription
Serial number: 90970903167992058536
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\
Temporary file path: C:\Users\Tevi\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
E:\, 476.9G, 364.2G free
D:\, 931.5G, 396.4G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\
Installed components:
   ACE.dll   ACE 2013/10/29-11:47:16   79.548223   79.548223
   adbeape.dll   Adobe APE 2013/02/04-09:52:32   0.1160850   0.1160850
   AdobeLinguistic.dll   Adobe Linguisitc Library   7.0.0
   AdobeOwl.dll   Adobe Owl 2013/10/25-12:15:59   5.0.24   79.547804
   AdobePDFL.dll   PDFL 2013/10/29-11:47:16   79.508720   79.508720
   AdobePIP.dll   Adobe Product Improvement Program   7.0.0.1786
   AdobeXMP.dll   Adobe XMP Core 2013/10/29-11:47:16   79.154911   79.154911
   AdobeXMPFiles.dll   Adobe XMP Files 2013/10/29-11:47:16   79.154911   79.154911
   AdobeXMPScript.dll   Adobe XMP Script 2013/10/29-11:47:16   79.154911   79.154911
   adobe_caps.dll   Adobe CAPS   7,0,0,21
   AGM.dll   AGM 2013/10/29-11:47:16   79.548223   79.548223
   ahclient.dll    AdobeHelp Dynamic Link Library   1,8,0,31
   aif_core.dll   AIF   5.0   79.534508
   aif_ocl.dll   AIF   5.0   79.534508
   aif_ogl.dll   AIF   5.0   79.534508
   amtlib.dll   AMTLib (64 Bit)   7.0.0.249 BuildVersion: 7.0; BuildDate: Thu Nov 14 2013 15:55:50)   1.000000
   ARE.dll   ARE 2013/10/29-11:47:16   79.548223   79.548223
   AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830
   AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
   Bib.dll   BIB 2013/10/29-11:47:16   79.548223   79.548223
   BIBUtils.dll   BIBUtils 2013/10/29-11:47:16   79.548223   79.548223
   boost_date_time.dll   DVA Product   7.0.0
   boost_signals.dll   DVA Product   7.0.0
   boost_system.dll   DVA Product   7.0.0
   boost_threads.dll   DVA Product   7.0.0
   cg.dll   NVIDIA Cg Runtime   3.0.00007
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007
   CIT.dll   Adobe CIT   2.1.6.30929   2.1.6.30929
   CITThreading.dll   Adobe CITThreading   2.1.6.30929   2.1.6.30929
   CoolType.dll   CoolType 2013/10/29-11:47:16   79.548223   79.548223
   dvaaudiodevice.dll   DVA Product   7.0.0
   dvacore.dll   DVA Product   7.0.0
   dvamarshal.dll   DVA Product   7.0.0
   dvamediatypes.dll   DVA Product   7.0.0
   dvaplayer.dll   DVA Product   7.0.0
   dvatransport.dll   DVA Product   7.0.0
   dvaunittesting.dll   DVA Product   7.0.0
   dynamiclink.dll   DVA Product   7.0.0
   ExtendScript.dll   ExtendScript 2013/10/30-13:12:12   79.546835   79.546835
   FileInfo.dll   Adobe XMP FileInfo 2013/10/25-03:51:33   79.154511   79.154511
   filter_graph.dll   AIF   5.0   79.534508
   icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615
   icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615
   imslib.dll   IMSLib DLL   7.0.0.145
   JP2KLib.dll   JP2KLib 2013/10/29-11:47:16   79.248139   79.248139
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)
   libiomp5md.dll   Intel(R) OMP Runtime Library   5.0
   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0
   LogSession.dll   LogSession   2.1.2.1785
   mediacoreif.dll   DVA Product   7.0.0
   MPS.dll   MPS 2013/10/29-11:47:16   79.535029   79.535029
   msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.8428
   msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1
   msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.8428
   msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1
   msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.8428
   msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   PatchMatch.dll   PatchMatch 2013/10/29-11:47:16   79.542390   79.542390
   pdfsettings.dll   Adobe PDFSettings   1.04
   Photoshop.dll   Adobe Photoshop CC   CC
   Plugin.dll   Adobe Photoshop CC   CC
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   4.2.0.36
   PSArt.dll   Adobe Photoshop CC   CC
   PSViews.dll   Adobe Photoshop CC   CC
   SCCore.dll   ScCore 2013/10/30-13:12:12   79.546835   79.546835
   ScriptUIFlex.dll   ScriptUIFlex 2013/10/30-13:12:12   79.546835   79.546835
   svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0
   tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003
   updaternotifications.dll   Adobe Updater Notifications Library   7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   7.0.1.102
   WRServices.dll   WRServices Mon Feb 25 2013 16:09:10   Build 0.19078   0.19078
Required plug-ins:
   3D Studio 14.2.1 (14.2.1 x001)
   Accented Edges 14.2.1
   Adaptive Wide Angle 14.2.1
   Angled Strokes 14.2.1
   Average 14.2.1 (14.2.1 x001)
   Bas Relief 14.2.1
   BMP 14.2.1
   Camera Raw 8.3
   Camera Raw Filter 8.3
   Chalk & Charcoal 14.2.1
   Charcoal 14.2.1
   Chrome 14.2.1
   Cineon 14.2.1 (14.2.1 x001)
   Clouds 14.2.1 (14.2.1 x001)
   Collada 14.2.1 (14.2.1 x001)
   Color Halftone 14.2.1
   Colored Pencil 14.2.1
   CompuServe GIF 14.2.1
   Conté Crayon 14.2.1
   Craquelure 14.2.1
   Crop and Straighten Photos 14.2.1 (14.2.1 x001)
   Crop and Straighten Photos Filter 14.2.1
   Crosshatch 14.2.1
   Crystallize 14.2.1
   Cutout 14.2.1
   Dark Strokes 14.2.1
   De-Interlace 14.2.1
   Dicom 14.2.1
   Difference Clouds 14.2.1 (14.2.1 x001)
   Diffuse Glow 14.2.1
   Displace 14.2.1
   Dry Brush 14.2.1
   Eazel Acquire 14.2.1 (14.2.1 x001)
   Embed Watermark 4.0
   Entropy 14.2.1 (14.2.1 x001)
   Extrude 14.2.1
   FastCore Routines 14.2.1 (14.2.1 x001)
   Fibers 14.2.1
   Film Grain 14.2.1
   Filter Gallery 14.2.1
   Flash 3D 14.2.1 (14.2.1 x001)
   Fresco 14.2.1
   Glass 14.2.1
   Glowing Edges 14.2.1
   Google Earth 4 14.2.1 (14.2.1 x001)
   Grain 14.2.1
   Graphic Pen 14.2.1
   Halftone Pattern 14.2.1
   HDRMergeUI 14.2.1
   IFF Format 14.2.1
   Ink Outlines 14.2.1
   JPEG 2000 14.2.1
   Kurtosis 14.2.1 (14.2.1 x001)
   Lens Blur 14.2.1
   Lens Correction 14.2.1
   Lens Flare 14.2.1
   Liquify 14.2.1
   Matlab Operation 14.2.1 (14.2.1 x001)
   Maximum 14.2.1 (14.2.1 x001)
   Mean 14.2.1 (14.2.1 x001)
   Measurement Core 14.2.1 (14.2.1 x001)
   Median 14.2.1 (14.2.1 x001)
   Mezzotint 14.2.1
   Minimum 14.2.1 (14.2.1 x001)
   MMXCore Routines 14.2.1 (14.2.1 x001)
   Mosaic Tiles 14.2.1
   Multiprocessor Support 14.2.1 (14.2.1 x001)
   Neon Glow 14.2.1
   Note Paper 14.2.1
   NTSC Colors 14.2.1 (14.2.1 x001)
   Ocean Ripple 14.2.1
   Oil Paint 14.2.1
   OpenEXR 14.2.1
   Paint Daubs 14.2.1
   Palette Knife 14.2.1
   Patchwork 14.2.1
   Paths to Illustrator 14.2.1
   PCX 14.2.1 (14.2.1 x001)
   Photocopy 14.2.1
   Photoshop 3D Engine 14.2.1 (14.2.1 x001)
   Photoshop Touch 14.0
   Picture Package Filter 14.2.1 (14.2.1 x001)
   Pinch 14.2.1
   Pixar 14.2.1 (14.2.1 x001)
   Plaster 14.2.1
   Plastic Wrap 14.2.1
   PNG 14.2.1
   Pointillize 14.2.1
   Polar Coordinates 14.2.1
   Portable Bit Map 14.2.1 (14.2.1 x001)
   Poster Edges 14.2.1
   Radial Blur 14.2.1
   Radiance 14.2.1 (14.2.1 x001)
   Range 14.2.1 (14.2.1 x001)
   Read Watermark 4.0
   Reticulation 14.2.1
   Ripple 14.2.1
   Rough Pastels 14.2.1
   Save for Web 14.2.1
   ScriptingSupport 14.2.1
   Shake Reduction 14.2.1
   Shear 14.2.1
   Skewness 14.2.1 (14.2.1 x001)
   Smart Blur 14.2.1
   Smudge Stick 14.2.1
   Solarize 14.2.1 (14.2.1 x001)
   Spatter 14.2.1
   Spherize 14.2.1
   Sponge 14.2.1
   Sprayed Strokes 14.2.1
   Stained Glass 14.2.1
   Stamp 14.2.1
   Standard Deviation 14.2.1 (14.2.1 x001)
   STL 14.2.1 (14.2.1 x001)
   Sumi-e 14.2.1
   Summation 14.2.1 (14.2.1 x001)
   Targa 14.2.1
   Texturizer 14.2.1
   Tiles 14.2.1
   Torn Edges 14.2.1
   Twirl 14.2.1
   Underpainting 14.2.1
   Vanishing Point 14.2.1
   Variance 14.2.1 (14.2.1 x001)
   Variations 14.2.1 (14.2.1 x001)
   Water Paper 14.2.1
   Watercolor 14.2.1
   Wave 14.2.1
   Wavefront|OBJ 14.2.1 (14.2.1 x001)
   WIA Support 14.2.1 (14.2.1 x001)
   Wind 14.2.1
   Wireless Bitmap 14.2.1 (14.2.1 x001)
   ZigZag 14.2.1
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
   Mini Bridge
   Adobe Exchange
   Kuler
Installed TWAIN devices: NONE

I've also purged undo and history, and still no luck. I tried doing Save as... and attempted to duplicate layers to a new file, and even tryied to "convert to smart object", but everything I try throws the not enough memory error.
My system shows me using 3.7G/15.9G
12.2 available
6.3G/35.5G committed
I also have 2 very large scratch disks available (with hundreds of available gigs), including a very fast SSD, and standard 7200 disk.

I can't update to version 2014.2.2

Hello,
like I've said in the title I can't update to Photoshop version 2014.2.2
currently I'm on version 2014.2.1
the Updates option in Photoshop is grayed-out, and Adobe creative cloud app only show an update for Camera RAW and after doing that update it doesn't show an update for Photoshop itself.
any help ?
-System Info :
Adobe Photoshop Version: 2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299 x32
Operating System: Windows 7 32-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:7, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1
Physical processor count: 2
Processor speed: 2194 MHz
Built-in memory: 2909 MB
Free memory: 1069 MB
Memory available to Photoshop: 1594 MB
Memory used by Photoshop: 60 %
3D Multitone Printing: Disabled.
Windows 2x UI: Disabled.
Highbeam: Disabled.
Image tile size: 128K
Image cache levels: 4
Font Preview: Medium
TextComposer: Middle Eastern and South Asian
Display: 1
Display Bounds: top=0, left=0, bottom=768, right=1366
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: False.
OpenGL Allow Advanced Mode: False.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=2
glgpu[0].GLVersion="2.1"
glgpu[0].GLMemoryMB=1326
glgpu[0].GLName="Mobile Intel(R) 4 Series Express Chipset Family"
glgpu[0].GLVendor="Intel"
glgpu[0].GLVendorID=32902
glgpu[0].GLDriverVersion="8.15.10.2869"
glgpu[0].GLRectTextureSize=4096
glgpu[0].GLRenderer="Mobile Intel(R) 4 Series Express Chipset Family"
glgpu[0].GLRendererID=10818
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="igdumdx32.dll,igd10umd32.dll"
glgpu[0].GLDriverDate="20121004000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20 - Intel Build 8.15.10.2869"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1024 ]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[512]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[1024]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[41]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0
glgpu[1].GLVersion="2.1"
glgpu[1].GLMemoryMB=0
glgpu[1].GLName="Mobile Intel(R) 4 Series Express Chipset Family"
glgpu[1].GLVendor="Intel"
glgpu[1].GLVendorID=0
glgpu[1].GLDriverVersion="8.15.10.2869"
glgpu[1].GLRectTextureSize=4096
glgpu[1].GLRenderer="Mobile Intel(R) 4 Series Express Chipset Family"
glgpu[1].GLRendererID=0
glgpu[1].HasGLNPOTSupport=1
glgpu[1].GLDriver="igdumdx32.dll,igd10umd32.dll"
glgpu[1].GLDriverDate="20121004000000.000000-000"
glgpu[1].CanCompileProgramGLSL=1
glgpu[1].GLFrameBufferOK=1
glgpu[1].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20 - Intel Build 8.15.10.2869"
glgpu[1].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1024 ]
glgpu[1].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[1].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
glgpu[1].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[1].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[1].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[1].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[512]
glgpu[1].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[1024]
glgpu[1].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[41]
glgpu[1].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[1].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[1].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[1].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[1].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[1].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[1].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[1].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0
License Type: Perpetual
Serial number: XXXX-XXXX-XXXX-XXXX-XXXX
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014 (32 Bit)\
Temporary file path: C:\Users\ABDULR~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 92.7G, 20.0G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014 (32 Bit)\Required\Plug-ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014 (32 Bit)\Plug-ins\
Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112
   ACE.dll   ACE 2014/08/12-23:42:09   79.557478   79.557478
   adbeape.dll   Adobe APE 2013/02/04-09:52:32   0.1160850   0.1160850
   AdbePM.dll   PatchMatch 2014/09/07-21:07:38   79.558079   79.558079
   AdobeLinguistic.dll   Adobe Linguisitc Library   8.0.0
   AdobeOwl.dll   Adobe Owl   5.2.4
   AdobePDFL.dll   PDFL 2014/08/18-15:13:12   79.512424   79.512424
   AdobePIP.dll   Adobe Product Improvement Program   7.2.1.3399
   AdobeXMP.dll   Adobe XMP Core 2014/08/20-09:53:02   79.156797   79.156797
   AdobeXMPFiles.dll   Adobe XMP Files 2014/08/20-09:53:02   79.156797   79.156797
   AdobeXMPScript.dll   Adobe XMP Script 2014/08/20-09:53:02   79.156797   79.156797
   adobe_caps.dll   Adobe CAPS   8,0,0,13
   AGM.dll   AGM 2014/08/12-23:42:09   79.557478   79.557478
   ahclient.dll    AdobeHelp Dynamic Link Library   1,8,0,31
   amtlib.dll   AMTLib   7.0.0.169 BuildVersion: 7.0; BuildDate: Mon Apr 8 2013 2:31:50)   1.000000
   ARE.dll   ARE 2014/08/12-23:42:09   79.557478   79.557478
   AXE8SharedExpat.dll   AXE8SharedExpat 2013/12/20-21:40:29   79.551013   79.551013
   AXEDOMCore.dll   AXEDOMCore 2013/12/20-21:40:29   79.551013   79.551013
   Bib.dll   BIB 2014/08/12-23:42:09   79.557478   79.557478
   BIBUtils.dll   BIBUtils 2014/08/12-23:42:09   79.557478   79.557478
   boost_date_time.dll   photoshopdva   8.0.0
   boost_signals.dll   photoshopdva   8.0.0
   boost_system.dll   photoshopdva   8.0.0
   boost_threads.dll   photoshopdva   8.0.0
   cg.dll   NVIDIA Cg Runtime   3.0.00007
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007
   CIT.dll   Adobe CIT   2.2.6.32411   2.2.6.32411
   CITThreading.dll   Adobe CITThreading   2.2.6.32411   2.2.6.32411
   CoolType.dll   CoolType 2014/08/12-23:42:09   79.557478   79.557478
   dvaaudiodevice.dll   photoshopdva   8.0.0
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http://feedback.photoshop.com/photoshop_family/topics/photoshop-2014-2-2-update-now-availa ble/replies/15640584

Is iTunes telling you that the current version is iOS 5?
I have never skipped an update and then tried to update to an "outdated" update - if that makes sense to you - so I don't know what happens if you update an older iOS device when there have been multiple updates released since the last time that you updated. I'm not sure if you get a choice as to which update that you want to use within iTunes.

Arabic text appearing incorrectly in Photoshop CC when working with PSD created in previous version

Hi. I'm working with PSD files that were originally created in Photoshop CS5 and they contain English text. Now I want to open them with Photoshop CC ME and add Arabic text.
So I've gone to Preferences > Type > clicked the "Middle Eastern and South Asian" radio button
Then from the main menu I selected Type > Language Options > checked "Middle Eastern Features".
I see the Middle Eastern features in the Paragraph and Character panels. However, if I create a text box and paste in Arabic text - the text is corrupt. The characters are not connected and their appearence is incorrect.
I've double checked that I have right-to-left selected in the Paragraph panel and in the Character panel I have both "Standard Ligatures" and "Contextual Alternates" selected.
When I open a new file in Photoshop CC and paste the same text into a newly created text box - it works fine. The Arabic appears perfect. The issue is only when working in a file that was previously created in an earlier version of Photoshop.
If I move a text box from the new PSD created in CC to the other PSD created in CS5 - all is good. However this work-around is far from Ideal, since I need to work in the existing text boxes.
Does anyone have an idea how to enable proper appearance of Arabic text in Photoshop CC in a file that was created in a previous version?
Thanks!

I submited a ticket;
http://feedback.photoshop.com/photoshop_family/topics/bug_in_cc_with_arabic_text_on_old_ph otoshop_documents

Switch to Arabic Language, Keep English as Default

I primarily work in English, but have a few clients who need things in Arabic. Is there a way to be able to switch over to the English/Arabic version of Illustrator when I need to while keeping the English (North America) version my default?
What I've tried:
When I initially installed CC, I used the English (North America) language. When I needed Arabic support, I changed the language in my Creative Cloud Application Manager to be English/Arabic. I then downloaded that version of Illustrator. When CC 2014 came out, it installed the English/Arabic version which defaulted my Font, Digits, and Paragraph styles to Adobe Arabic and Arabic formatting. I tried to open my New Document Profiles to change everything back, but still have the ability to switch to Arabic when I needed to, but there were a few things that would only default to Arabic (Paragraph Direction and Alignment). I have since reset my language as English (North America) and reinstalled Illustrator CC 2014. Every default is back to normal, but Arabic is no longer an option.
What do I need to do to have Arabic language support as an option, but not the default?

without ME (Middle East) edition AI is not very compatible in Arabic, but there is some clues around it.
you can try .. you might seem it worked, but writing direction, type engine has still problems with it, don't use Arabic without ME edition,
and
Having 2 different version in CC (Creative Cloud 2014) is impossible,
so Here is how I've solved,
Photoshop > Preferences > Type > Select: Middle Eastern and South Asian
Type Tool > Character
     Language : Arabic
     Digits : Arabic (1,2,3..)
Type Tool > Paragraph
     Switch to : Right-to-Left Paragraph Direction
     UnCheck : Hyphenate
Fonts used: Adobe Arabic
Save you text file as PSD, and place in your AI/PDF file,
any updates in PSD will be changed in AI/PDF,
Printed Proof, perfect !

Using custom fonts in iBooks Author

I have a book in South Asian (Indic) script. The encoding is Unicode. I wanted to see how different fonts would look on iPad. Using iBook Author i created two different versions of the book. One used Gujarati MT, Apple supplied font. The second used open source TTF font. It checked out fine by MacOS when I installed it. The rendering of conjuncts (which would use additional glyph present in the font file) on iBook Author looks good. When I use "preview" function of iBook Author to see how the content would look on iPad, conjuncts dont use special glyph but only standard character (I guess GSUB is not utilized). I tried the same experiment with Arial Unicode MS and Shruti both are standard fonts provided under Windows. it appears that only Apple supplied fonts have correct glyph substitution on iPad.
Is there a way to fix it?
If the issue is with iBook Author, I can use another software. My book is plain text so Author is an overkill. I was using it to test embedding of custom fonts because Author is easy to use.
If the issue is missing definition in the font that is required by iPad rendering engine, I can get the font author to enhance the font.
I attach four images. First two are from iBook Author where rendering is correct. The next two are from iPad where rendering using non Apple font is messed up.

rajeshfrompalo alto wrote:
Is comment about enhancing the font to support AAT still relevant? Are you saying that iOS needs those AAT extension that macOS does not need? Is this mostly around MORX table?
iOS (and OS X) comes with two Gujarati fonts, Gujarati MT and Gujarati Sangam MN. So the easiest thing to do is to use one of those.   Other platforms will probably have their own default Gujarati fonts with different names.
If you want to embed a different Gujarati font in your .ibooks format book, then you will indeed have to convert that font from OpenType to AAT before iBooks will display it correctly.   It's not true that OS X no longer needs AAT Indic fonts -- Pages for example still cannot use Opentype Indic fonts.
To convert an Opentype Indic font to an AAT Indic font I think someone will have to add a morx table along the lines of what is contained in Gujarati MT.
Bear in mind that iBooks Author creates a format that can only be read on an iPad (unless you want to export to PDF). If you want to produce books for all platforms and readers, then you need to use .epub format and a different app, like Pages or Indesign.   With epub format you would probably not normally try to embed fonts but just rely on the reader to supply whatever Gujarati font is already on the device.

Thai script line breaking in CS6

Hello,
I am having serious difficulty finding a way to implement acceptable line breaking in a long document I am working in Thai script. I am working with InDesign CS6, using the World-Ready Composer. I have tried a variety of differnet Thai fonts. The text I am flowing into the document has already been marked (by the author) with a large number of additional acceptable break locations (which I have converted to different types of spaces). The text still breaks randomly in the middle of strings (and also at the space locations -- but not seemingly with any priority).
I have tried using the standard Paragraph Composer as well. Some line spacing changes, and cursor behaviour over some strings is different, but the bad line breaks still happen.
I have also tried the same text in CS5 and CS4. Same problem.
The Language setting for styles is set to 'No Language'. I was certainly hopeful that the extra breaks marked in the text with thin or zero width spaces would provide enough line break flexibility. Does not seem so.
Would anyone here have any advice, or other (better) experience working with Thai?
Thanks
Jeff

Joel,
Thanks very much for your reply. This was quite helpful. I was able to wrap all runs of Thai script letter characters with no break. I am actually importing InDesign Tagged Text into InDesign. I used the following regular expression to search and replace in the tagged text files.
Search: ([\u0E01-\u0E5B]+)
Replace: <cNoBreak:1>\1<cNoBreak:>
Using a GREP style in InDesign is an easier solution. Unfortunately there is a chance in the text I am working with that the resulting style will become nested within a piece of text already wrapped with a character style, so the local noBreak instruction is the only reliable way.
The World Ready Composer has added so much needed support for the OpenType font features required for complex script rendering. Much appreciated! I do hope in future versions of InDesign that support for these South Asian languages will continue to improve by adding the necessary text (morphology) analysis needed to implement real support for line breaking. (The characters in Thai belong to the Unicode line breaking class "SA", which indicates that software needs to provide this added support -- such as a dictionary lookup, or other analysis, to indicate which characters should be allowed to break after)
It feels like InDesign (at this point) is just treating all characters in these Thai text runs as an acceptable breaking location, and doing its best to stick close to the prefered justification word and letter spacing values.
Thanks, again for the helpful idea.
Jeff

Fonts are not working!!

I'm Naithik, a media student from Kerala, India. I often use photoshop, premiere for my works, using an iMac with OS X Mavericks. I can't use malayalam fonts, which are very much essential for my works. Really in trouble. Please help.

Have you set your Preferences to the South Asian text engine?
For Mac, see this thread: How do I type Malayalam text?: Apple Support Communities

Customer Service Problems

After fighting with Verizon customer service over two service issues without any possibility of resolution I am canceling my account.
I’m doing this reluctantly because as a long-term shareholder of Verizon I would like to see the company succeed and keep profitable. Yet I am appalled by the cavalier, disrespectful, obstructionist treatment from your staff in dealing with customer service problems. When you were just the telephone company and operated as a monopoly in a regulated industry, you had to take customer issues seriously.   Now that you are an unregulated telecommunications giant it seems that you don’t feel the need to respond to your customers. Someone in your company needs to hear this and put a stop to these destructive business practices.
In brief, the first issue involved arranging a service call for interruption of internet service. The entire process kept me on the phone for a total of 3 hours over several days. I have given up my land line and use a cell phone exclusively. Verizon’s communication systems and staffing levels caused me to wait on hold for 10-15 for each person that I spoke to. Then each conversation averaged 10 minutes.   In addition, I was transferred to different departments but I did not understand the reason for the transfers. Then the pattern of hold-talk-transfer began again. Several times my calls were dropped necessitating more repeats of the hold-talk-transfer pattern. Some of your staff were South Asian and they either garbled or misunderstood English, thus prolonging the conversation beyond the average of 10 minutes.   During that time I incurred cell phone charges of $.45/ minute.
After the service was restored I called Verizon customer service and asked for a service credit to compensate me for those out-of-pocket expenses over and above 30 minutes which I consider to be a reasonable amount of time to arrange a service call. They denied any responsibility for the amount of time it took to arrange the service call or the amount of time to complain about their service. I was not happy with the outcome so I requested to speak with someone who was a decision maker and had authority to negotiate a settlement. I also asked to have them communicate with me through email. I was told that communicating through email was not possible. These calls followed the same pattern of hold-talk-transfer averaging 30 minutes each. I repeated myself to 3 or 4 people who wrote down my complaint before I got to a manager who had decision making authority. The manager denied any responsibility for the amount of time it took to arrange the service call and would not authorize a service credit.
The second issue involved billing. I signed up for auto-pay to have my monthly bill deducted directly from my bank account. Verizon’s computer system deducted the bill twice, overdrawing my account. I incurred a bank overcharge fee. The same pattern of hold-talk-transfer began for this complaint as well. The customer service staff refused to take responsibility for this error as well. Their solution required me to spend more time and incur extra expenses. I had to repeat myself to 3 or 4 complaint takers before I reached the same manager who denied my first request. He denied any responsibility for this billing problem too.   I had to have my bank retrieve the money under a fraud compliant.
Verizon is one of the largest *communications* corporations in the world.  If your internal systems can't handle customer service calls in a reasonable amount of time, then there is a problem. If your customer service staff is unwilling to take responsibility for such inadequacies and solve the issues that emerge from them, then there is a problem. If a customer has to contact the CEO of the company to try to resolve two service related issues, then there is a problem. When all of those actions prove inadequate, then there is a *communications* problem.
Customer service has flagged my account and put me down as a “problem” customer. Instead of offering even a token settlement, they are prepared to stonewall me by maintaining that the company is just not at fault and that they tried to solve the problems but I wouldn’t cooperate or accept their solutions. Early on in the process, if someone told me that Verizon messed up just a little, but still couldn’t compensate me, I would have accepted that, albeit reluctantly, and dropped the matter.
This is not the way I do business and I resent it when others don’t feel the need to honor any kind of code. I grew up working in my family’s retail liquor store. From the time I was a kid I learned four customer service lessons that I’ve carried over into my adult life:
Admit when you are wrong and try to make up for the mistake.
Never argue with a customer over small things.
Listen to the compliant and don’t just dismiss it out-of-hand
Try to make things right even though you may not be directly responsible for problem.
For my two problems, Verizon customer service staff didn’t even come close to following these common sense rules. I’ve learned that if you ask their customer service people they will repeat back to you some type of business code that they say they operate under. But their behavior tells a different story.
Unfortunately when I spoke with {edited for privacy} of the Executive Presidential Appeals office, I was taken somewhat aback by his manner and demeanor, which was coarse and inappropriate for a customer service discussion, and which I found personally offensive. He and members of his staff agreed to send me emails specifying which part of the Terms of Service they based their decisions on. To date I have not received the communications they promised.
Is this the image of your company that you want the public to see? Are you willing to just shrug off these complaints as an isolated case that is too small to concern yourself about? I’m afraid the answer will be yes. Not only do you feel that you are too big to fail, but you are too big to care.   Customer service means solving problems not manufacturing bad will and resentment.
My purpose in writing this note has been twofold: to make one last effort to solve my problem and to hope that someone will take note about the issues about customer service practices that are harmful to the company. I'd be happy to speak with someone with real authority to deal
with my issues but have no interest in repeating my past experiences.
It's too bad that this had to happen since the solution could have been so easy and simple.
I plan to publish some form of this letter and distribute it to the public.
Solved!
Go to Solution.

Therefore, I request to please clear this unacceptable due balance, and contact Experian to removed and clarified the mistake in my credit report.
RE:  Cancellation fee charged on internet DSL service charged by mistake. {edited for privacy}
A $65 balance remain for a cancellation fee on internet DSL service, by Verizon New York mistake.
In February of 2010, I set up my phone and TV in a vacation plan but keep my internet service active. After a month I had a vacation plan, suddenly without notification, my internet service was suspended and a cancellation fee was issued.
My final statement was $ 24.47. I cleared a check from Verizon.
I contacted Verizon online to request connect my internet service and discuss the issue on the cancellation fee. The response was that I should pay the internet cancellation fee, and paid a new activation.
After fighting with Verizon customer service over the unacceptable fee charge service issue without any possibility of resolution I cancel my home phone which was in a vacation plan.
Later I kept receiving the statement with this cancellation fee every month. I called and discussed the issue more than 6 times during the next 6 months, The entire process kept me on the phone for a total of 2 hours over several months. The costumer representatives responded that the issue was in an investigation.
Later,  a Collector company start chasing me to get the $65 paid. Phone number: {edited for privacy}, Inclusive, they made an offer to reduce the amount if I accept to pay or contact Verizon to request a clarification.
By the end of the year, I contacted Verizon costumer services one more time but the representative stated that the account is not visible anymore.
Convinced that the problem on this account was resolved, the second week of November, I called Verizon to reestablish my account with a new home phone number and Internet DSL connection.
The answer was that  following Verizon policy I was unable to get a new account if a balance remain.
After I explained the events, a manager (non-identified) who spoke to me by phone told me that Verizon will investigate the issue and I should wait for approval.
On November 16, my account was confirmed approved and clear of debt, therefore, Verizon welcome me back with Home phone and internet DSL Service and confirmation on my online registration.
New number:{edited for privacy} ; Email:{edited for privacy}
Also, during the months of January and February 2010, Verizon New York, made other charges mistakes in my account (See details below) that have been resolved with an apologize and a refund.
Events that prove the lack of training and support Verizon customer and billing service have.
Chronology of the emails exchanged between Verizon Ecenter and myself after I requested investigation with the charges.
01/10/10   I have contacted Verizon customer support regarding of a mistake in my internet service statement.Tracking # 430824. Reference: Duplicate charges for Internet Security suites service.
1/12/10 Verizon eCenter responded. Angela. ' Apologized for the inconvenience. 'The cancellation and credit will appear on the next bill'.
2/08/10 Verizon eCenter responded. Cheniqua. 'I have issued a credit of $6.52 for a Verizon internet security suite charges'; your internet charges
2/04/10 I have contacted Verizon customer support in regard of clarification in my Direct TV  statement.
Tracking # {edited for privacy}. Reference: Balance from Direct TV due to my recently requesting vacation plan.
2/06/10 Verizon eCenter responded (John) Verizon Bill statement: February 26 = $6,73 paid
2/06/10 I have contacted Verizon customer support in regard of a mistake in my home phone statement.
Reference: By mistake, international fee in my home phone (inactive line/vacation plan) was charged.
Tracking # {edited for privacy}
2/08/10 Verizon eCenter responded. (Linnette) 'I apologize for the error'.
A credit for the international plan has been applied to your account and will appear on the next statement.'
2/08/10 Verizon eCenter responded (Cheniqua) 'The regional essential calling plan does not qualify for a discount during vacation suspension. Which prove that my home phone was in a vacation plan.
2/15/10 I have contacted Verizon customer support in regard of a non-notified, neither requested suddenly suspension on my internet DSL service and charged a cancellation fee for this suspension.
Tracking # {edited for privacy}
2/16/10 Verizon eCenter responded (Michael) I am sorry for the inconvenience you have experienced.
Please contact our Consumer Sales and Solutions Center directly at 1-800-Verizon or (800) 837-4966
Monday through Friday between 8:00 AM to 6:00 PM Local Time.
2/16/10 Verizon eCenter (Sue) responded : I am sorry for the inconvenience you have experienced.
I understand your frustration and concern regarding canceling your internet service in error. In order to provide you with the best customer service, please contact our Consumer DSL Sales and Solutions department directly at (800) 567-6789 and a representative will be happy to assist you.
I stand on my decision of not pay for someone else mistakes.
Your actions have damaged my integrity as a good costumer and citizenship.
Without doubt after this problem get clearly resolved, you will lose this good costumer, get a negative feedback and I am planning to publish this letter at every web forum available.

Cant find character direction option and i dont have those two buttons that change type direction

i downloaded a few hours ago the free one month trial of cc
and i downloaded illustrator
but i seem to be missing the option to change the type directon from right to left and from left to right
at first it wrote hebrew words opposite... so if i write "hello" it would write"olleh" (in hebrew ofcourse)
but i was able to fix that by chosing the show indic option (under preference>type>show indie and then in parahgraph options "middle eastern and south asian single\every line composer")
my problem now is that i cant find the character direction option under character manu... and i cant change type to be from left to right or from right to left (the buttons under parahgraph window are simply missing)
so now if i want to write something like: " *hebrew word* : ) "    it instead writes " : ) *hebrew word* "      (it mixes words with signs in a wierd way)
I am running windows 7 64 bit
Please help me find out what im doing wrong? =\

http://blogs.adobe.com/typblography/tag/world-ready-composer
https://helpx.adobe.com/indesign/using/arabic-hebrew.html
http://helpx.adobe.com/illustrator/using/indic-support.html
http://feedback.photoshop.com/photoshop_family/topics/photoshop_cs6_hebrew_supported_versi on_apply_middle_eastern_composer_missing
If you need more than that you need a MENA version
http://www.adobe.com/mena/

South Asian channels

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