SP 2010 and Office 365 C2R owssupp.dll or interceptor.dll issues

Hello,
At my company we're having compatibility issues after upgrading our
Windows 7 SP1 64-bit NL-NL laptops
to Internet Explorer 11 and Office 365 ProPlus Click-to-Run
32-bit NL-NL.
Our
initial notebook configuration had Internet Explorer 9,
Office 2007 ProPlus and Lync Basic 2013 installed.
The upgrade path exists of deleting Office 2007 and Lync Basic 2013, installing the Office 365
Click-to-Run and letting Internet Explorer update via the Windows Updates
The issues we experience happen between our
SharePoint 2010 On Premise and the SharePoint Online environment.
While we had no issues before, now, when trying to edit a document on SharePoint 2010 On Premise
we get the message: "A Microsoft SharePoint Foundation compatible application could not be found to
edit the document"
Doing some digging around online a lot of topics point to the ‘owssupp.dll’ as a possible culprit
but to no avail we tried a number of suggested solutions, listed below. Some of these solutions might propably work for the Office 2013
MSI installation but none of them seem to apply to the Click-to-Run version.
- Repair Office (Fast and Online)
- Delete and reinstall Office
- Switch in IE between 32 and 64 bit mode but this is
not possible with Internet Explorer 11
- Tried the Microsoft Hotfix KB
2726997 but got the message that it
does not apply to our system.
- Check registry references if owssupp.dll points to Office 15
- Manually re-register owssupp.dll
- Replaced owssupp.dll by the Office 2007 version
- Checked if all SharePoint add-ons in Internet Explorer were enabled
-> 'Sharepoint OpenDocuments Class' refers to interceptor.dll
not owssupp.dll
- Check/Install “Microsoft Sharepoint Foundation Support”..
Click-to-Run doesn’t
have that option
- Create registry keys in:  HKEY_CLASSES_ROOT\Installer\Components\55EAFA0B8A4403B428FDE038B252C621
What there should be: HKCR\Installer\Components\55EAFA0B8A4403B428FDE038B252C621\x86\1033
What should be added: HKCR\Installer\Components\55EAFA0B8A4403B428FDE038B252C621\x86\1043
But the 55EAFA0B8A4403B428FDE038B252C621-key
doesn't exist with the Click-to-Run version and manually creating it doesn’t help
- Put the site in the 'Intranet Zone'
- Put the site in the 'Trusted Sites' list (prodsharepoint.kindengezin.be)
         -> HKEY_CURRENT_USER\Software\Policies\Microsoft\Windows\CurrentVersion\Internet
Settings\ZoneMapKey                    -> *.kindengezin.be
(REG_SZ, Data: 1)
- Check if our SharePoint 2010 On Premis environment is completely up-to-date
- Create
C:\Program Files (x86)\Microsoft Office\Office 15\ and placed the owsupp.dll in it; in case SharePoint would be looking for it in the wrong place;        -> Keep in mind that the folder structure with Office
365 ProPlus Click-to-Run is different than the 'normal' Office 2013 as the owssupp.dll is now located in C:\Program Files\Microsoft Office 15\root\office15\owssupp.dll
- Checked if our Firewall settings are up to date (IP-ranges and other settings)
The test where I got it to
work, but is not a solution in my personal opinion is: Open the Lync Basic 2013 setup and only check
Support for Microsoft SharePoint Foundation
In your Programs and Features list you now have 2 entries: Microsoft Lync Basic 2013 Microsoft Office
365 ProPlus – nl-nl
I do not trust this “solution” as I do not know the future consequences of this “solution” in terms
of updates or functionality.

Anyone? Have OWSSUPP.DLL issues with Office15 and IE11 as well - can't get the "Connect to Outlook" menu option on SharePoint calendars to show.

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Hi,
If you wanted to add a delegate to possiblly a large number of users or you do this during mailbox provisioning. So the following script will use
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(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

Exchange 2010 to office 365 migration lab

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Spinning rainbow wheel for long periods on File Open commands in Acrobat and Office 365 programs

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Yes; I have previously connected to an iMac at this location using File Sharing. However, in my attempts to solve this problem last week, I had already unchecked File Sharing in System Preferences. Tonight, I also deleted the folder from the window in the File Sharing System Preferences page, then rebooted. The problem still persists.
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Follow or contact me at...
&nbsp&nbsp
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Name
InUse                                InUseByCurrentUser
Microsoft Office 15 ProjectProRetail_O365ProPl...
True
True
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False
False
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Name
InUse                                InUseByCurrentUser
Microsoft Office 15 ProjectProRetail_O365ProPl...
True
True
Microsoft Office 15 VisioProVolume_ProPlusVolu...
True
True
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Database Compare 2013
False
Spreadsheet Compare 2013
False
Excel 2013
False
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False
InfoPath Filler 2013
False
Lync 2013
False
Access 2013
False
Telemetry Log for Office 2013
False
Telemetry Dashboard for Office 2013
False
Office 2013 Upload Center
False
Publisher 2013
False
Lync Recording Manager
False
Microsoft Outlook Mobile Service
False
OneNote 2013
False
Send to OneNote 2013
False
Organization Chart Add-in for Microsoft Office programs
False
Outlook 2013
False
PowerPoint 2013
False
Microsoft Office 2013
False
Office 2013 Language Preferences
False
SharePoint Designer 2013
False
Visio 2013
True
Project 2013
True
Word 2013
False
Office XML Handler
False
Internet Explorer
False
Notepad
False
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here is some reference, hope it's helpful.
http://support.microsoft.com/kb/2915745
http://technet.microsoft.com/en-us/library/jj219422(v=office.15).aspx
http://technet.microsoft.com/en-us/library/hh852466.aspx

Can I migrate users from a hosted Exchange 2010 to Office 365 Enterprise E1 without the need of third party software?

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Any suggestions on this matter would be appreciated. Thank you.

It looks as I should be able to from reading that article. Not sure why the company that want to set this all up for me wanted $12,000 for something I can do with 6 steps.
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I installed Office 365 Trial after checking with Microsoft Tech Support to see if I needed to uninstall Office 2010 Professional first -was told it was unnecessary.
The Office 365 completely messed up the screen display in Outlook (changed all to test to CAPS and could not be altered) and many add-ins failed to appear and/or function - e.g. MailInfo, Mailwasher Pro, Kaspersky Internet Security modules, etc.
For that reason I uninstalled Office 365 (at the suggestion of Microsoft Tech Support).
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This I did but it has made no difference - still getting the same errors!
HOW DO I GET OUTLOOK 2010 to function correctly without errors again?
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Error code 0x80004005 - Error loading Custom UI XML (Failed to find Office Control by ID; ID: mso:TabSendReceive
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Uncoded error: "Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client." - THIS I DID (even though the tick was already
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I'd be grateful with an constuctive advice that will permanently fixed then re-installed with no change to errors); "An error occurred while calling the callback: "Ribbon_GetDCVisible"
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Hi,
Looks like your Office got completely messed up. You might need to use
Microsoft Fix It tool to completely remove any Office traces or residuals, then try again:
How to uninstall Office 2013 or Office 365:
http://support.microsoft.com/kb/2739501/en-us
How to uninstall or remove Microsoft Office 2010 suites:
http://support.microsoft.com/kb/2519420
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Hope this helps.
Thanks,
Ethan Hua CHN
TechNet Community Support

Migration from 2010 to Office 365

I'm stumped on Office 365 Small Business Premium and the migration from 2010.
I thought that migration would be simple but I can't find any tools mentioned in the articles I read. I thought that it was supposed to be a tool found within 365 where you pull the info from the PST you keep on your desktop.
Do I need to uninstall 2010 and only use the 365 web based email. IF I can keep both, do they sync? Does this sync with the mobile app also?
So right now I have both installed and the users setup for 365 (the login accounts), but I don't have any thing else setup because I don't want to lose any data. I want to make sure that I do this right before I go any further.
No I don't have exchange. Every thing is hosted by Network Solutions and we use pop3 to pull the email.

Hi,
some options/suggestions are here:
http://community.office365.com/en-us/f/158/p/230137/714965.aspx?ss=87fa5dc5-cfde-49c9-ab80-294fc73ccb85#714965
http://community.office365.com/en-us/p/helpcenter.aspx?hcs=8b0e9324-aae1-4a96-a035-619cabe78397#ESKU-Admin-Mail
Don
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This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)
OK. I downloaded those files and they didn't do me any good. The one which would run was asking for a central computer, I'm assuming an email server, which we don't use.
We use pop3 through Network Solutions. We have Outlook on each desktop and the folders are local.
I am reading up on some other stuff on migration. I'll let you know how it goes.

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