SP Analytics Error

Error: The Unique Visitor Analytic Report shows 0 unique visitors for a span of 5 days. As we are currently holding training seminars on the SP program I know that a minimum of 10-15 employees are visiting the site on a daily basis. Why has the web analytic
function stopped working? Is there a way to correct this error?

Hi Taylor,
According to your description, my understanding is that the number of the Unique Visitor was 0 in the Web Analytics report in SharePoint 2010.
I recommend to verify the things below:
  1. Make sure that Web Analytics Data Processing Service and Web Analytics Web Service are started in Central Administration. Please go to Central Administration > Application Management > Manage service on server.
   2. Make sure that the Microsoft SharePoint Foundation Usage Data Import timer job and Microsoft SharePoint Foundation Usage Data Processing timer job are up and running. Please go to Central Administration > Monitoring > Review job definitions.
More information are provided in the link below:
http://sharepoint-community.net/profiles/blogs/how-does-web-analytics-works-under-sharepoint-2010
Best regards.
Thanks
Victoria Xia
TechNet Community Support

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    Informatica(r) PMCMD, version [8.1.1 SP5], build [135.0129], Windows 32-bit
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