SP1 fixes what isn't broken?

Nice job Novell! I was working with ZfD 3.2 perfectly fine... without
problems. One day, I decided I would like to upgrade to ZfD 3.2 SP1
to
see if the imaging boot cd perhaps had some new and improved network drivers (it didn't), and, lo and behold, my remote control no longer works! Any time I log into a workstation and do something such as
launch
Outlook Express or open the Control Panel, the remote agent freezes.
Re-
opening the workstation renders only a blank gray screen, or no
response
at all.
Fantastic! I will be re-installing the original ZfD 3.2 files this
afternoon after everyone goes home.

I found the problem. For some reason a graphics file called
hook16.dll
was causing the freeze-ups. I deleted the file from all my computers,
and
it works fine.
As for client-side installs, I haven't had the time to run that
install on
the 477 computers I am responsible for. Running the client-side
install
did not fix the problem when I tested it on an individual workstation.
> Hi,
>
> [email protected] wrote:
> >
> > Nice job Novell! I was working with ZfD 3.2 perfectly fine...
without
> > problems. One day, I decided I would like to upgrade to ZfD 3.2
SP1 to
> > see if the imaging boot cd perhaps had some new and improved
network
> > drivers (it didn't),
>
> I don't know what SP1 you applied, but the SP1 imagin CD has
literally
> hundreds of additional or improved network drivers.
>
> > and, lo and behold, my remote control no longer
> > works! Any time I log into a workstation and do something such as
launch
> > Outlook Express or open the Control Panel, the remote agent
freezes.
Re-
> > opening the workstation renders only a blank gray screen, or no
response
> > at all.
> >
> > Fantastic! I will be re-installing the original ZfD 3.2 files
this
> > afternoon after everyone goes home.
>
> No problem at all here with RC after SP1. In fact, it works better
than
> ever. You did apply server and client parts, yes?
>
> CU,
> --
> Massimo Rosen
> Novell Support Connection Sysop
> No emails please!
> http://www.cfc-it.de

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Submit your feedback directly to Apple using the appropriate link on the Feedback page:
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It is pretty short so here is the entire text:
Symptoms
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Resolution
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No one on Apple Support Communities has authority to speak on behalf of Apple, unless their avatar is accompanied by this Apple image:
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SP1 fixes what isn't broken?

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