SPA 300 and 500 series programming guides

Hello all.
I am working a FreePBX system that implements Cisco SPA 300 series and 500 series solely. I have been trying to find more information regarding programming the line buttons for special features, like call pickup, and the lower 4 programmable buttons, but I can't seem to find any proper documentation. Any help would be greatly appreciated.
Also if anyone has experience with provisioning these devices in a FreePBX environment I would love any and all pointers on that as well.
With regards,
A Hopeful PBX admin
Gunnar Ingi

Hi Gunnar,
Although not specific to FreePBX, this document map may help you.
There is a lot of information specific to FreePBX out on the Internet. When searching, keep in mind that FreePBX is based on Asterisk and that the SPA5xx and SPA3xx IP phones are children of the SPA9xx phones so you may find more help by searching using the SPA942 as a model number, for example.
Regards,
Patrick

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Thanks

Dear Alejandro,
If you mean weather the switch can pass through these protocols the answer is a definite yes. If you meant something else can you please describe what you meant?
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Hi Cisco Expert ,
How config dynamic arp inspection for 300 or 500 series ? Do you have clearly document for this solution ? Could you please to share ?
i find in admin guide it's no simple to do
Thank you for kindly support.

Hi Siriphan, using the command line is the easiest way to deal with this.
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Please mark answered for helpful posts

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Allanti wrote:
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Hello all,
I am not entirely sure where this would belong, so I put it here.
I am running Arch64 with an NVidia 8600GTS and dual monitors as seperate X screens. The second monitor is actually a TV not a monitor, and is using the S-Video output on the video card, but I'm not sure that that's relevant at all.
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Here is a copy of my xorg.conf:
# nvidia-settings: X configuration file generated by nvidia-settings
# nvidia-settings: version 1.0 (buildmeister@builder62) Tue Jan 6 09:44:34 PST 2009
# nvidia-xconfig: X configuration file generated by nvidia-xconfig
# nvidia-xconfig: version 1.0 (buildmeister@builder62) Tue Jan 6 09:43:54 PST 2009
# Auto-generated by Archie mkxcfg
# Auto-generated by Archie mkxcfg
Section "ServerLayout"
# Serial Mouse not detected
# USB Mouse not detected
Identifier "Xorg Configured"
Screen 0 "Screen0" 0 0
Screen 1 "Screen1" RightOf "Screen0"
InputDevice "Keyboard0" "CoreKeyboard"
InputDevice "PS/2 Mouse" "CorePointer"
EndSection
Section "Files"
# Additional fonts: Locale, Gimp, TTF...
# FontPath "/usr/share/lib/X11/fonts/latin2/75dpi"
# FontPath "/usr/share/lib/X11/fonts/latin2/100dpi"
# True type and type1 fonts are also handled via xftlib, see /etc/X11/XftConfig!
ModulePath "/usr/lib/xorg/modules"
FontPath "/usr/share/fonts/misc:unscaled"
FontPath "/usr/share/fonts/misc"
FontPath "/usr/share/fonts/75dpi:unscaled"
FontPath "/usr/share/fonts/75dpi"
FontPath "/usr/share/fonts/100dpi:unscaled"
FontPath "/usr/share/fonts/100dpi"
FontPath "/usr/share/fonts/PEX"
FontPath "/usr/share/fonts/cyrillic"
FontPath "/usr/share/fonts/Type1"
FontPath "/usr/share/fonts/ttf/western"
FontPath "/usr/share/fonts/ttf/decoratives"
FontPath "/usr/share/fonts/truetype"
FontPath "/usr/share/fonts/truetype/openoffice"
FontPath "/usr/share/fonts/truetype/ttf-bitstream-vera"
FontPath "/usr/share/fonts/latex-ttf-fonts"
FontPath "/usr/share/fonts/defoma/CID"
FontPath "/usr/share/fonts/defoma/TrueType"
EndSection
Section "Module"
Load "ddc" # ddc probing of monitor
Load "dbe"
Load "extmod"
Load "glx"
Load "bitmap" # bitmap-fonts
Load "type1"
Load "freetype"
Load "record"
# Load "synaptics"
EndSection
Section "ServerFlags"
Option "AllowMouseOpenFail" "true"
Option "AutoAddDevices" "False"
Option "Xinerama" "0"
EndSection
Section "InputDevice"
Identifier "Keyboard0"
Driver "keyboard"
Option "CoreKeyboard"
Option "XkbRules" "xorg"
Option "XkbModel" "pc105"
Option "XkbLayout" "us"
Option "XkbVariant" ""
EndSection
Section "InputDevice"
Identifier "Serial Mouse"
Driver "mouse"
Option "Protocol" "Microsoft"
Option "Device" "/dev/ttyS0"
Option "Emulate3Buttons" "true"
Option "Emulate3Timeout" "70"
Option "SendCoreEvents" "true"
EndSection
Section "InputDevice"
Identifier "PS/2 Mouse"
Driver "mouse"
Option "Protocol" "auto"
Option "ZAxisMapping" "4 5"
Option "Device" "/dev/psaux"
Option "Emulate3Buttons" "true"
Option "Emulate3Timeout" "70"
Option "SendCoreEvents" "true"
EndSection
Section "InputDevice"
Identifier "USB Mouse"
Driver "mouse"
Option "Device" "/dev/input/mice"
Option "SendCoreEvents" "true"
Option "Protocol" "IMPS/2"
Option "ZAxisMapping" "4 5"
Option "Buttons" "5"
EndSection
Section "Monitor"
# Warning: This may fry old Monitors
# Very conservative. May flicker.
# VertRefresh 50.0 - 62.0 # Extreme conservative. Will flicker. TFT default.
# Default modes distilled from
# "VESA and Industry Standards and Guide for Computer Display Monitor
# Timing", version 1.0, revision 0.8, adopted September 17, 1998.
# $XFree86: xc/programs/Xserver/hw/xfree86/etc/vesamodes,v 1.4 1999/11/18 16:52:17 tsi Exp $
# 640x350 @ 85Hz (VESA) hsync: 37.9kHz
Identifier "Monitor0"
VendorName "Unknown"
ModelName "Samsung SyncMaster"
HorizSync 30.0 - 81.0
VertRefresh 56.0 - 75.0
ModeLine "640x350" 31.5 640 672 736 832 350 382 385 445 +hsync -vsync
ModeLine "640x400" 31.5 640 672 736 832 400 401 404 445 -hsync +vsync
ModeLine "720x400" 35.5 720 756 828 936 400 401 404 446 -hsync +vsync
ModeLine "640x480" 25.2 640 656 752 800 480 490 492 525 -hsync -vsync
ModeLine "640x480" 31.5 640 664 704 832 480 489 491 520 -hsync -vsync
ModeLine "640x480" 31.5 640 656 720 840 480 481 484 500 -hsync -vsync
ModeLine "640x480" 36.0 640 696 752 832 480 481 484 509 -hsync -vsync
ModeLine "800x600" 36.0 800 824 896 1024 600 601 603 625 +hsync +vsync
ModeLine "800x600" 40.0 800 840 968 1056 600 601 605 628 +hsync +vsync
ModeLine "800x600" 50.0 800 856 976 1040 600 637 643 666 +hsync +vsync
ModeLine "800x600" 49.5 800 816 896 1056 600 601 604 625 +hsync +vsync
ModeLine "800x600" 56.3 800 832 896 1048 600 601 604 631 +hsync +vsync
ModeLine "1024x768" 44.9 1024 1032 1208 1264 768 768 776 817 +hsync +vsync interlace
ModeLine "1024x768" 65.0 1024 1048 1184 1344 768 771 777 806 -hsync -vsync
ModeLine "1024x768" 75.0 1024 1048 1184 1328 768 771 777 806 -hsync -vsync
ModeLine "1024x768" 78.8 1024 1040 1136 1312 768 769 772 800 +hsync +vsync
ModeLine "1024x768" 94.5 1024 1072 1168 1376 768 769 772 808 +hsync +vsync
ModeLine "1152x864" 108.0 1152 1216 1344 1600 864 865 868 900 +hsync +vsync
ModeLine "1280x960" 108.0 1280 1376 1488 1800 960 961 964 1000 +hsync +vsync
ModeLine "1280x960" 148.5 1280 1344 1504 1728 960 961 964 1011 +hsync +vsync
ModeLine "1280x1024" 108.0 1280 1328 1440 1688 1024 1025 1028 1066 +hsync +vsync
ModeLine "1280x1024" 135.0 1280 1296 1440 1688 1024 1025 1028 1066 +hsync +vsync
ModeLine "1280x1024" 157.5 1280 1344 1504 1728 1024 1025 1028 1072 +hsync +vsync
ModeLine "1600x1200" 162.0 1600 1664 1856 2160 1200 1201 1204 1250 +hsync +vsync
ModeLine "1600x1200" 175.5 1600 1664 1856 2160 1200 1201 1204 1250 +hsync +vsync
ModeLine "1600x1200" 189.0 1600 1664 1856 2160 1200 1201 1204 1250 +hsync +vsync
ModeLine "1600x1200" 202.5 1600 1664 1856 2160 1200 1201 1204 1250 +hsync +vsync
ModeLine "1600x1200" 229.5 1600 1664 1856 2160 1200 1201 1204 1250 +hsync +vsync
ModeLine "1792x1344" 204.8 1792 1920 2120 2448 1344 1345 1348 1394 -hsync +vsync
ModeLine "1792x1344" 261.0 1792 1888 2104 2456 1344 1345 1348 1417 -hsync +vsync
ModeLine "1856x1392" 218.3 1856 1952 2176 2528 1392 1393 1396 1439 -hsync +vsync
ModeLine "1856x1392" 288.0 1856 1984 2208 2560 1392 1393 1396 1500 -hsync +vsync
ModeLine "1920x1440" 234.0 1920 2048 2256 2600 1440 1441 1444 1500 -hsync +vsync
ModeLine "1920x1440" 297.0 1920 2064 2288 2640 1440 1441 1444 1500 -hsync +vsync
ModeLine "1800x1440" 230 1800 1896 2088 2392 1440 1441 1444 1490 +hsync +vsync
ModeLine "1800x1440" 250 1800 1896 2088 2392 1440 1441 1444 1490 +hsync +vsync
ModeLine "640x480" 43.16 640 680 744 848 480 481 484 509 -hsync +vsync
ModeLine "768x576" 34.96 768 792 872 976 576 577 580 597 -hsync +vsync
ModeLine "768x576" 42.93 768 800 880 992 576 577 580 601 -hsync +vsync
ModeLine "768x576" 45.51 768 808 888 1008 576 577 580 602 -hsync +vsync
ModeLine "768x576" 51.84 768 808 888 1008 576 577 580 605 -hsync +vsync
ModeLine "768x576" 62.57 768 816 896 1024 576 577 580 611 -hsync +vsync
ModeLine "800x600" 68.18 800 848 936 1072 600 601 604 636 -hsync +vsync
ModeLine "1024x768" 113.31 1024 1096 1208 1392 768 769 772 814 -hsync +vsync
ModeLine "1152x864" 81.62 1152 1216 1336 1520 864 865 868 895 -hsync +vsync
ModeLine "1152x864" 119.65 1152 1224 1352 1552 864 865 868 907 -hsync +vsync
ModeLine "1152x864" 143.47 1152 1232 1360 1568 864 865 868 915 -hsync +vsync
ModeLine "1280x960" 124.54 1280 1368 1504 1728 960 961 964 1001 -hsync +vsync
ModeLine "1280x960" 129.86 1280 1368 1504 1728 960 961 964 1002 -hsync +vsync
ModeLine "1280x960" 178.99 1280 1376 1520 1760 960 961 964 1017 -hsync +vsync
ModeLine "1280x1024" 190.96 1280 1376 1520 1760 1024 1025 1028 1085 -hsync +vsync
ModeLine "1400x1050" 122.61 1400 1488 1640 1880 1050 1051 1054 1087 -hsync +vsync
ModeLine "1400x1050" 149.34 1400 1496 1648 1896 1050 1051 1054 1094 -hsync +vsync
ModeLine "1400x1050" 155.85 1400 1496 1648 1896 1050 1051 1054 1096 -hsync +vsync
ModeLine "1400x1050" 179.26 1400 1504 1656 1912 1050 1051 1054 1103 -hsync +vsync
ModeLine "1400x1050" 214.39 1400 1512 1664 1928 1050 1051 1054 1112 -hsync +vsync
ModeLine "1600x1200" 280.64 1600 1728 1904 2208 1200 1201 1204 1271 -hsync +vsync
Option "DPMS" "true"
# HorizSync 28.0 - 78.0 # Warning: This may fry very old Monitors
EndSection
Section "Monitor"
Identifier "Monitor1"
VendorName "Unknown"
ModelName "TV-0"
HorizSync 28.0 - 55.0
VertRefresh 43.0 - 72.0
EndSection
Section "Device"
Identifier "Card0"
Driver "nvidia"
VendorName "All"
BoardName "All"
EndSection
Section "Device"
Identifier "Device0"
Driver "nvidia"
VendorName "NVIDIA Corporation"
BoardName "GeForce 8600 GTS"
BusID "PCI:1:0:0"
Screen 0
EndSection
Section "Device"
Identifier "Device1"
Driver "nvidia"
VendorName "NVIDIA Corporation"
BoardName "GeForce 8600 GTS"
BusID "PCI:1:0:0"
Screen 1
EndSection
Section "Screen"
Identifier "Screen0"
Device "Device0"
Monitor "Monitor0"
DefaultDepth 16
Option "TwinView" "0"
Option "metamodes" "DFP: 1680x1050 +0+0; DFP: 800x600 +0+0; DFP: 640x480 +0+0"
SubSection "Display"
Depth 16
EndSubSection
EndSection
Section "Screen"
Identifier "Screen1"
Device "Device1"
Monitor "Monitor1"
DefaultDepth 16
Option "TVStandard" "NTSC-M"
Option "TVOutFormat" "SVIDEO"
Option "TwinView" "0"
Option "metamodes" "TV: nvidia-auto-select +0+0"
SubSection "Display"
Depth 16
EndSubSection
EndSection
It's a bit of a mess at the moment. Last time I reinstalled I was having trouble with the keyboard and mouse not working in Gnome, so I've been hesitant to mess with it too much.
On my previous install my xorg.conf looked like this:
# nvidia-settings: X configuration file generated by nvidia-settings
# nvidia-settings: version 1.0 (buildmeister@builder58) Wed Oct 1 15:13:37 PDT 2008
# nvidia-xconfig: X configuration file generated by nvidia-xconfig
# nvidia-xconfig: version 1.0 (buildmeister@builder58) Thu Jul 17 18:39:00 PDT 2008
Section "ServerLayout"
Identifier "Layout0"
Screen 0 "Screen0" 0 0
Screen 1 "Screen1" RightOf "Screen0"
InputDevice "Keyboard0" "CoreKeyboard"
InputDevice "Mouse0" "CorePointer"
EndSection
Section "Files"
# RgbPath "/usr/lib/X11/rgb"
EndSection
Section "Module"
Load "dbe"
Load "extmod"
# Load "type1"
Load "freetype"
Load "glx"
EndSection
Section "ServerFlags"
Option "Xinerama" "0"
EndSection
Section "InputDevice"
# generated from default
Identifier "Mouse0"
Driver "mouse"
Option "Protocol" "auto"
Option "Device" "/dev/psaux"
Option "Emulate3Buttons" "no"
Option "ZAxisMapping" "4 5"
EndSection
Section "InputDevice"
# generated from default
Identifier "Keyboard0"
Driver "keyboard"
EndSection
Section "Monitor"
Identifier "Monitor0"
VendorName "Unknown"
ModelName "Samsung SyncMaster"
HorizSync 30.0 - 81.0
VertRefresh 56.0 - 75.0
Option "DPMS"
EndSection
Section "Monitor"
Identifier "Monitor1"
VendorName "Unknown"
ModelName "TV-0"
HorizSync 28.0 - 33.0
VertRefresh 43.0 - 72.0
EndSection
Section "Device"
Identifier "Device0"
Driver "nvidia"
VendorName "NVIDIA Corporation"
BoardName "GeForce 8600 GTS"
BusID "PCI:1:0:0"
Screen 0
EndSection
Section "Device"
Identifier "Videocard0"
Driver "nvidia"
VendorName "NVIDIA Corporation"
BoardName "GeForce 8600 GTS"
BusID "PCI:1:0:0"
Screen 0
EndSection
Section "Device"
Identifier "Videocard1"
Driver "nvidia"
VendorName "NVIDIA Corporation"
BoardName "GeForce 8600 GTS"
BusID "PCI:1:0:0"
Screen 1
EndSection
Section "Device"
Identifier "Device1"
Driver "nvidia"
VendorName "NVIDIA Corporation"
BoardName "GeForce 8600 GTS"
BusID "PCI:1:0:0"
Screen 1
EndSection
Section "Screen"
# Removed Option "metamodes" "DFP: nvidia-auto-select +0+0"
Identifier "Screen0"
Device "Device0"
Monitor "Monitor0"
DefaultDepth 24
Option "RenderAccel" "True"
Option "NoRenderExtension" "False"
Option "AllowGLXWithComposite" "True"
Option "XvmcUsesTextures" "True"
Option "LoadKernelModule" "True"
Option "DamageEvents" "True"
# Option "LogoPath" "/home/theavataroftime/Pictures"
Option "NoLogo" "True"
Option "TwinView" "0"
Option "metamodes" "DFP: 1680x1050 +0+0"
SubSection "Display"
Depth 24
EndSubSection
EndSection
Section "Screen"
Identifier "Screen1"
Device "Device1"
Monitor "Monitor1"
DefaultDepth 24
Option "RenderAccel" "True"
Option "NoRenderExtension" "False"
Option "AllowGLXWithComposite" "True"
Option "XvmcUsesTextures" "True"
Option "LoadKernelModule" "True"
Option "DamageEvents" "True"
Option "LogoPath" "/home/theavataroftime/Pictures"
Option "NoLogo" "True"
Option "TVStandard" "NTSC-M"
Option "TVOutFormat" "SVIDEO"
Option "TwinView" "0"
Option "metamodes" "TV: nvidia-auto-select +0+0"
SubSection "Display"
Depth 24
EndSubSection
EndSection
Section "Extensions"
Option "Composite" "Enable"
Option "RENDER" "Enable"
EndSection
I had the same issues with composite managers and that MythTV guide using this xorg.conf too.
Has anyone had any similar issues? I am at a total loss here, so any help is greatly appreciated. Thank you.

No one else has had troubles with the program guide or composite effects on dual monitors?

System wide error on Program Guide

The program guide for some sports programs, especially those on ESPN and MLBN, are incorrect. For example, if you look at the info for SportsCenter, it incorrectly shows "air date" of 9/7/79 instead of today. Most long running shows on these two networks have the same error. As a result, some of the shows which I record regularly will not longer record, due to the fact that FiOS thinks these are reruns, and not new shows. I contacted FiOS via chat room yesterday and was told to "rest assured" that this problem would be resolved. Well, as of this writing, it still exists. Typical response from FiOS, all talk and no action.

Agreed. I mentioned this before in the tv programming area about how the series recording feature is now useless because when you set up a series it will not record the shows beyond that first episode if the air dates and descriptions of the programs are all the same. One way i have noticed to get around this issue is if you watch a series recorded program before the next episode is set to air then it will seek to record the next one but you have to watch them as fast as you have can so that can happen or you are going to have to resort to doing manual recordings or you will miss all of the other episodes. Again the series recording feature is now pointless to have if it will not do its job. It not only applies to the sportscenter on espn that is in english but also to the one that is in spanish that is on espn deportes which also has the 9-7-79 air date on every single episode. The air dates that appear on there are mainly for when a show first aired back in the day where espn's first episode aired in september of 1979. It is not the only show or channel that has this issue as it is spread out all over the guide since the guide data provider switch happened. Another thing that i have noticed is that when you look at zap 2 it which is another company whose online guide data is provided by the same company that verizon is currently using you will see that another company like directv has the most up to date guide data information with the most current dates of their episodes. If you compare the same exact channel's guide data that appears on the fios guide to the directv guide you will see that there are a lot of differences with verizon's set top box guide not matching what directv has even though they carry the same channels and have the same guide data provider! There is a problem with the fios network that verizon does not want to admit because it could scare off potential fios customers where how they are uploading the information that they are given is not in sync with what is actually playing.

Cisco 500 Series 802.1x Requirements

Hello,
Does anyone have a guide on how to setup 802.1x on the Cisco 500 Series Switches.
I have done the whole implamentation in the past with Catalysts and ACS.
But would like to see a guide for the 500 series.
Do we need the Cisco ACS or can we use RADIUS on Windows?

Hi Peter, you may use IAS or any radius you prefer. To my knowledge the admin guide is the only documentation. You may check the Cisco knowledgd base as well.

New Program Guide - unusable

I want to be tactful about this - what would be the best way to characterize your new program guide - Sick Joke? In what sense is it an improvement over the previous one? It is in fact immeasurably WORSE. How could anyone at Verizon have signed off on this?
The biggest problem is that it is now unacceptably, absurdly, SLOW. Was that the intention? I asked Verizon Phone Tech support if they slowed it down intentionally , because maybe the network traffic volume was too costly for Verizon and they wanted to cut expenses. Amazingly, he did not give a flat denial to this. As I recall he said He didn't have any knowledge that that was the case.
The way it used to work is for example you would hold down the right arrow button, and it would as expected just briskly scroll through all the programming selections for that day for whatever channel you happened to be looking at, scrolling through all subsequent shows on the channel that day. (And also as a recall when scrolling through subsdequent days).
Now you hold down the right arrow button, and it scrolls forward just one show, and then just freezes, doing nothing. If a few seconds later you lift your finger off the right arrow button, it immediately jumps to say 8 hours in advance. This makes this feature unusable. How could you not understand that, Verizon?
The same situation exists when scrolling to different channels with the up or down arrows. Press and hold down the down arrow, and it does in fact scroll through the subsequent channel icons, but it does NOT, as it did with the previous program guide, scroll through all the program DESCRIPTIONS in real time. So why was that feature ditched?
The fastest it can scroll in real time now either left/right or up/down is 1 entire second. So, iow, hit the down arrow, and...one one thousand two ...OK NOW it switches. What is up with that?
For the record, this is not the high-def Verizon box. The TV on the high-def box seem to work a little better. Does Verizon only support high-def now?
And I haven't even mentioned the bizarre color scheme and other bizarre design decisions for the new Program Guide layout. So, how is it better to reduce the size on the screen where the actual program info is, and surround it with a a lot of unused white space (or shoud I say unused sickly pale blue space)? Just as far as the aesthetics of the new guide, there is not a single aspect of it that is not drastically worse than it was previously. (e.g.hitting the info button during a show and it covering a third of the screen.)
But disregard the complaints about the colors, etc. - just go wild with that if you want. Just please restore the SPEED of the programming guide to what it was previously. Because the way it is now its unusable.
Is there any way to go back to the old guide? There is in fact an option in the Menu for the Classic Guide, but it does not do anything except rearrange the new guide a little bit to make it even worse.
What is going on with you people (Verizon).

I'm sorry to hear your frustration with the new guide. There is no way to go back to the old style guide. If unplugging the power cord to the box and plugging it in doesn't speed up the guide maneuvering, please send me a private message.
Anthony_VZ
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500GB DVR wouldn't stop resetting, now all recordings and scheduled series gone

I saw similar threads on this topic, but not sure its the same or not. On 1/11, we were watching a recorded show and it started blinking out a few times, then reset itself. It came back on and then did it again a bit later. We rebooted by unplugging it for a few seconds and it came back.
Then last night (1/12), we were watching a different recording, and the DVR reset itself. When it finished, it reset again. It continually did this around 5 times and then we unplugged it and plugged it back in. It still would just reset and reset. Unplugged again for longer. Repeat. Finally got it to stop resetting by leaving it unplugged while I ate dinner. Got it back to the place in the show we were watching, but the family had dispersed, so I turned it off. Later that night, I was watching from another STB (we have Home Media set up), and I saw the DVR said No recordings. Uh oh. I went to the DVR and turned it on and it showed No recordings and no series scheduled. I tried rebooting again a couple times and no luck. (It wasn't resetting anymore though!)
So I called customer support. I had to get to Tier III before they would agree to send me a new box. Neither knows what happened. They tried resetting remotely and re-initializing and still No recordings. They say they are sending me out a new box.
I'm not sure if we got a guide update or not. I don't remember seeing the "For HD press C", but I might have just missed it. Same with the captions options having all the options from the old system menu.
The tech guy said to call billing after we receive the new DVR to see about compensation. If it was an update that caused this and not just a hard drive issue, I am super-**bleep**. In any case, I'm also **bleep** that they don't try to physically get the recordings back. No one wants to get data off a hard drive... Fortunately I had already watched the latest Downton Abbey!

Though I don't know the size on my DVR, what you describe has been happening to me for three days now, too. Was annoying at first; now it's getting horrible, like every hour or two this happens.
A new box is coming in the mail, but still, this is looking like a more common issue than it ought to be. I'm still in my 30 day "cancel" window for FiOS TV, and I'm about ready to switch right back at this stage.

SPA 300 and 500 series programming guides

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