SPA112 not picking up DHCP and cant set via IVR
Firmware 1.2.1.004
I have 2 spa112's that came back from the field
Neither of them will pick up an ip address via DHCP, I tried on multiple routers. The ivr 110# says 0.0.0.0
I also tried setting the ip to static via IVR
101# 1# (this sets to static ip)
111# it says is invalid (It should let me set the ip based on page 7 of the manual)
121# it says is invalid (It should let me set the netmask based on page 7 of the manual)
Are these defective? One was working for 2 weeks the other failed at install time however it did work when we provisioned it.
All I can say is - it works for me. May be you missed the response as it's hard to recognize it.
Enter IVR menu. Press 100. Wait until the IVR says one-zero-zero. Press #. IVR will shout "zero". But it will not help you as code 100 return DHCP settings od WAN interface - and SPA112 has no one.
On SPA122, there are two interfaces - WAN and LAN, IVR codes 1xx are dedicated to WAN interface. IVR codes 2xx are dedicated to LAN interface. There are no WAN interface on SPA112, so 1xx codes are meaningless here. As there are no 2xx codes for network settings, the LAN interface can't be configured by IVR. Just use IVR code 210 to obtain LAN IP address, then use browser to configure the device.
I don't know if it is intentional behavior or not. I don't know if it follow the user's manual or not. But the devices seems to work this way.
I got it for business use and my business is without a phone
Do not overdo, please. Even if you are unable to use DHCP to assign IP address, even if you are unable to set static IP via IVR, the phone still can be configured via WWW according your wishes.
Yes, the SPA1xx is buggy device, there are so many issues with it, but this one is not critical issue that make them impossible to use.
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about 60-70% of the SPA112s that I have deployed are not requesting firmware even after it picks up a new upgrade rule. The current firmware they are running is 1.2.0 (028). The firmware we are trying to upgrade to is 1.2.1 (004). I have checked the xml config for both working and non-working units and the upgrade rules are the same. The only differences between the configs were user details, ip addressing and on the 1.2.1(004) devices there were 2-4 new lines that weren't there before. A reboot of the device didn't seem to trigger a request for firmware. However, a factory reset and reprovision did. I don't particularly want to factory reset or manually upgrade 300-400 devices, so does anyone have any ideas?
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http://www6.nohold.net/CiscoSB/Loginr.aspx?login=1&pid=4&app=search&vw=1&articleid=2775
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http://www6.nohold.net/CiscoSB/Loginr.aspx?login=1&pid=4&app=search&vw=1&articleid=2676
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Navigate to the ARP table again and refresh it. Both the IP addresses should be in the same VLAN. If yes. Access the SPA112 with an IP address assigned to it again and navigate to Administration > Firmware Upgrade. You will see the firmware of the device has been upgraded.
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Thanks!!Hi Joshua,
class-map match-all VS_WEB1
2 match virtual-address 10.0.0.115 any
class-map match-all VS_WEB2
2 match virtual-address 10.0.0.113 any
You have applied
"service-policy input HTTP_MULTI_MATCH1" in VLAN 200 and 210 but as per the config I believe it should be applied to VLAN10.
interface vlan 10
description ***LAN LEG***
ip address 10.0.0.66 255.255.255.0
no icmp-guard
access-group input INBOUND
no shutdown
Can you apply the service policy in VLAN 10 and let me know the result. -
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Regards,
Ravi
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