SPA25G2 - Does not connect remotely.

I down loaded SPA525_Remote_SSL_VPN_with_CCA_TEL_19_sdistef1 pdf and followed instructions to set up our SPA525G2 to connect remotely. However, as I ran through the instructions, the phone didn't reboot as I expected and it didn't atomatically pull in the VPN information. After manually configuring the phone and taking it to a remote location, it connected briefly and then locked up. Since then, it never connets via VPN.   

Thanks for the feedback Jason! Yes, I was connected directly to the UC540. I ended up calling Cisco and found that the phone load was not on the system. When I upgraded the UC540's firmware I didn't put all the phone models back in.
After putting this on, I still had issues. However, the last change I made was to my SSL VPN. I changed the start and stop addressing from 10.1.1.x to 192.168.20.xx.
After that, the next time I plugged the phone up, it connected remotely and worked like expected.
What's odd is over the weekend, it fell off again and now won't connect...
Thanks again for your response!

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