SPA3102 gone haywire!!!

My SPA3102 has gone haywire.I'm in the UK.
Tried ringing out tonight and whilst I could not hear a thing it was ringing and picked up at the other end. Tried calling my mobile as a test and had same problem.
Tried powering off and on - no difference.
Factory reset and tried the sipura util to load my saved config and that did not work.:-((((
Edited saved mht pages and loaded those and got it working again.
Changed to registered and added passwords where needed and the sound has gone again.
Main router has the ports forwarded to the ATA and has done since purchase.
So now I am stuck back in a maze of what to change to get sound back again.???
This device is getting flakier by the minute. :-((
Where do I start to debug this please.????
BTWthisforumwillnotallowOperatoenteranyspaces????

Turned out to be the stun server going down. Now amended settings so as not to use stun.Thanks for the reply.

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] http://docs.info.apple.com/article.html?artnum=58583
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Hello all. Man...I really need some sage advice in a bad way. I've been trying my best to conquer this major iTunes problem of mine, but ultimately, I have just not been able to find a working solution to fix it. Even my efforts at pinpointing the source of my troubles have been in vain. I've finally become exasperated enough that I decided I be better off trying my luck here. Any help would be very much appreciated.
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B) iTunes Library Files (itl, xml, genius, extras, and sentry): They refuse to nest in the main iTunes folder location they are supposed to reside in. Instead they insist on taking up residence in my Previous iTunes Libraries folder. I tried a few strategies I had come across here in the pages of the community, but none has worked to date.
C) Unstable Preference Settings: At least a few times I've logged on to iTunes to find that my usual settings and preferences have completely changed, causing problems. Sometimes it will change my iTunes Media folder location in Edit>Preferences>Advanced to another location (like to my Previous iTunes Libraries folder location), thus creating a new hierarchy of media folders therein. Also, my settings in View keep changing back and forth, my sources in Edit>Preferences>General had changed on me one time, and more.
MY CURRENT SETUP
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Library Size: 335 GB, 24,734 files, 13,056 folders
I'm an iTunes Match subscriber.
Current iTunes Media folder location via Edit>Preferences>Advanced tab: C:/Users/Dowgiert/Music/iTunes/iTunes Media. Both "Keep iTunes Media folder organized" and "Copy files to iTunes Media folder when adding to library" are currently checked.
Current folder path
Titles iTunes has chosen for my library files it uses: iTunes Library 2013-10-25 Extras, iTunes Library 2013-10-25 Genius, iTunes Library 2013-10-25 (.itl), iTunes Library 2013-10-25 (.xml), sentinel *See screen shot below.
Current location that iTunes uses for my library files (database .itl file, genius file, etc.) is: C:/Users/Dowgiert/Music/iTunes/Previous iTunes Libraries. The folder paths for these same files are: C:/Users/Dowgiert/My Music/iTunes/Previous iTunes Libraries.
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Hello again Mr. TuringTest2! Continued thanks for your help sir! I've long suspected that iTunes Match was partly responsible for my troubles, by the way. Let me update you on what's going on.
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Off:     200/56/27
On:     264/64/47
Off:     235/63/47
On:     285/64/48
Off:     256/63/48
On:     306/64/49
Off:     277/63/49
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I also noticed that iTunes started creating more backups of my library's database files within the Previous iTunes Libraries folder. Here's an image of the new ones:
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 Cheers, Tom

SPA3102 gone haywire!!!

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