SPA504G : Incoming calls are dead when picked up.

i have an issue with my voip system. it does not allow me to answer incoming calls .the phone is ringing but when pick it up it's dead. at the moment i have a Netgear router , ports 5060 and 10000-20000 are open .
there are few thing i did so far like turning off SIP ALG on the router and also reducing expiry time to 2 minutes ,but to no avail .
i also did following setting as NAT setting
Nat mapping enable:yes
keep NAT aliv enable:yes
Handle VIA received:yes
Insert VIA received:yes
Handle VIA rport:yes
Insert VIA rport:yes
Send Resp to Src port:yes
any thing else i can do to solve this out ?
Thanks,

Capture SIP packets and syslog/debug messages related to incomming call
Then we can analyze the problem.

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Have you checked your sound prefs after you updated the OS? It's possible they got changed during the update.

Incoming calls are being blocked

Some of my incoming calls are being blocked and when I try to answer them they go to voicemail. I can't seem to find a reason for this and I have not found a way to stop this from happening. Sorry I have a iPhone4 with the latest software and firmware.
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dennisl

Either the tower you are connected to has no channels available, the MTSO it connects to is overloaded, or you have 3G turned off or it isn't available where you are located. While 3G supports simultaneous voice and data EDGE does not, and data takes precedence. So if you are using data at the time someone calls you the call will be diverted to voicemail.

Incoming calls are going directly to Voicemail, Iphone 5S

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Hi,   I don't know if this info will help many, but for a few it may. I had this problem over the weekend. Called Tech Support 2x, they tried everything, resetting,, *73, *228, *900 , there were no "do not disturb" settings, etc.   They prepared a work ticket for the next level of help.
Meanwhile, I couldn't figure out what changed all of a sudden. I knew I had no calls coming in after accessing my voicemail. I looked at my recent calls and noticed i had dialed a *83 prior to the voicemail *86. Fat thumbs. I remember years ago, having the features of *83 for do not disturb and *84 to stop the feature.   Just for giggles, i dialed *84, tried from another phone calling my number and WHOOLA, it came thru.
If anyone has these issues, try the *73 first. But just for the heck of it, do *84 as well. Takes half a second.   If those dont' work, then call Tech Support. I wanted to share to help at least some of you as I understand the frustration of not having incoming calls. I even called Tech Support and shared the info. As this was not an option given to me from Tech Support, but then again, i don't believe *83 or *84 is offered anymore. I just dated myself, but hope it helps others !

How to disconnect incoming call in ios7 when iPhone is locked?

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UC520 SIP trunk unable to make outgoing calls, incoming calls are ok

I have an new SIP trunk set on an UC520 and the incoming calls are ok, but the outgoing calls are getting an busy tone(not working).
The bellow trace is showing that the cause is "No route to destination (3) ". The question is this route has to do with the firewall(ip routing) or with the voice translation rules?
001866: //3439/91242E51926F/SIP/Call/sipSPICallInfo:
The Call Setup Information is:
Call Control Block (CCB) : 0x843CE50C
State of The Call        : STATE_DEAD
TCP Sockets Used         : YES
Calling Number           : 0777777777 <- main sip number
Called Number            : 0888888888 <- called number
Source IP Address (Sig ): 0.0.0.0
Destn SIP Req Addr:Port : 0.0.0.0:0
Destn SIP Resp Addr:Port : 0.0.0.0:0
Destination Name         :
001867: //3439/91242E51926F/SIP/Call/sipSPICallInfo:
Disconnect Cause (CC)    : 3
Disconnect Cause (SIP)   : 200

Hi Emil,
I've added bind control and media interface but outgoing calls are the same blocked, strange thing is that the cause is still no route to destination (3)
but
UC_520#show sip-ua status
SIP User Agent Status
SIP User Agent for UDP : ENABLED
SIP User Agent for TCP : ENABLED
SIP User Agent for TLS over TCP : ENABLED
SIP User Agent bind status(signaling): ENABLED 10.10.10.5 <- fa0/0 IP address
SIP User Agent bind status(media): ENABLED 10.10.10.5 <- fa0/0 IP address
SIP early-media for 180 responses with SDP: ENABLED
SIP max-forwards : 70
SIP DNS SRV version: 2 (rfc 2782)
NAT Settings for the SIP-UA
Role in SDP: NONE
Check media source packets: DISABLED
Maximum duration for a telephone-event in NOTIFYs: 2000 ms
SIP support for ISDN SUSPEND/RESUME: ENABLED
Redirection (3xx) message handling: ENABLED
Reason Header will override Response/Request Codes: DISABLED
Out-of-dialog Refer: DISABLED
Presence support is DISABLED
SDP application configuration:
Version line (v=) required
Owner line (o=) required
Timespec line (t=) required
Media supported: audio image
Network types supported: IN
Address types supported: IP4
Transport types supported: RTP/AVP udptl

All Incoming calls are 'Unknown'

About 6 days ago all my incoming calls are coming in as 'Unknown'. Also my phone calls to my friends/relatives were showing up as 'blocked' or 'private'.
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I have a similar problem although it's only with some numbers showing up as "Unknown". I went to the local Apple store and a busy Genius said it ws an AT&T problem. So I spent an hour on the phone with an real good AT&T tech. 866-700-2105 gets you right to iPhone tech support. He said it was a iPhone issue. So I made an appointment with a Genius. We put my SIM card in a new phone - same problem. I had a person call, whose number shows up as Unknown on my phone call the Genius'iPhone. Caller ID shows the number. So we think it's my SIM card. Off to the AT&T store for a new SIM card. With a new card - same old problem. The ball is back in AT&T's court. I bet you thought there would be a solution here. Sorry.

All my incoming calls are coming up as unknown, even though they are not blocked?

All my incoming calls are coming up as unknown, even though they are not blocked? Any help much appreciated!

We didnt Still happens to some numbers!

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I am also facing the same issues. Sometime i get an option to reject call and sometime i won't .
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When I dial out; no problem the calls automatically goes through ear pice.
When I get incomming calls the call goes to phone, not even to the speaker in in the phone. So I have to
1.Slide the bar (then first realizing (again) dam: I hear nothing)
2. Choose the box for speaker options
3. Choose my blue ant piece..
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One of my collegues have same ear pice as me, so the issueis not that either.
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Thank you

Are you able to make calls? I would try a couple different things -
1. Try doing a double hard reset - Press and hold home button and the sleep wake button at the same time until the screen displays the slide to shut down red button. Continue pressing and holding both the buttons until the screen goes black and then the apple logo flashes up. Continue pressing and holding both the home and sleep wake button beyond this point until the screen goes black again. At this point, let go of the home button and press once the sleep wake button as you would to start your phone. See if this double hard reset helps clear out any cache.
2. If this fails, I would try restoring the phone as a new phone in iTunes. Backup your phone before this so that you dont lose your contacts, etc. You can do a couple test calls once the firmware is installed before setting up the phone, data, apps, etc. If it looks good, try restoring your phone from an earlier backup.
If everything fails, call AppleCare or see a Genius in the store.

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I just upgraded phones from a 3GS to a 4S. The contact records transferred over and call history did as well.
But the call history and incoming calls only show the number, they do not show the contact information. In the contact record, the phone numbers are missing the phone formatting, the () around the area code, etc.
I tried opening the record and saving it to see if it would add the formatting. It didn't. I really don't want to type in each phone number again.
Any ideas?
Thanks in advance

Hi Andy,
I just resolved this problem and I think I have the fix for you. First, when you upgraded from the 3GS to the 4S, did you switch carriers (from AT&T to Verizon for example)? I did and had the same problem you are experiencing. Here is the fix:
1. If you are using Verizon, open the Phone app and dial *228. You will be connected with Verizon's programming system. When prompted, press "1" for "Program or Activate Your Phone".
2. You will have to wait listening to music while the system upgrades your programming. Wait until the system says something like "Your settings or programming have been updated". Then disconnect the call.
3. Open the iPhone Task Manager (double tap the "Home" button). Make sure that you see the Message, Phone and Contact applications. If you don't see one of those apps, go back and open them in the main menu screen.
4. In the Task Manager, press your finger on one of those three apps (Contacts, Phone, Messages) until all the apps start to jiggle. Delete the Messages, Contacts and Phone apps (don't worry, they are still on your phone).
5. Wait about three minutes, then go back to the Main Menu screen and open the Messages app. Everything should be fine. As it will be in the Contacts app.
That's it! Worked for me. Hope for the same with you.
Stefan

My incoming calls are very quiet

Just got an iPhone and noticed that my incoming/outgoing calls are really quiet. My 'ringer' is turned up to the max, but don't where to look or what to change. Need help please.

Please correct me if I'm wrong, did you mean the analog phone connected on your SPA is not ringing when there's an incoming call ? If your answer is yes , try changing the analog phone connected to it to isolate the problem properly. In some cases , you will be needing to change the ring wave form on the SPA just like the one stated here

About 1/4 of all incoming calls are not connecting

Using 3G or Edge (with full signal), I am experiencing a problem with one of every few incoming calls. The phone rings but when I answer it, I only hear my own echo, if anything at all. When the person calls back (or I beat them to the punch), they say that my phone didn't even ring so they hung just up and redialed or, in some cases, answered my call if I called them back.
I've got version 2.1 and everything else seems to be working fine. Any ideas?

Hi Jay,
Are you using any accessories with the iPhone? Do you see the issue when not using bluetooth headset, car kit, stereo headset, protective case?
Does the iPhone have the same issue in all locations?
If you haven't already try to reset the iPhone. http://docs.info.apple.com/article.html?artnum=305743
You can also restore the iPhone and set it up as a new phone. http://docs.info.apple.com/article.html?artnum=305744
Jason

Incoming calls are not ringing or activating the "...

As stated in the subject box. Incoming calls do not ring. Also the text box indicating incoming calls does not show up on the screen either. The only way I know a call has come in is when it goes to voice mail.

Ever since iOS5 the ringer and display does not work. No notifications.
I live in a gated community and the gate is assigned to my Skype number. I also have clients who call me and they aren't getting through.
If I have to purchase a land line, I will sue in small claims for the cost of the service and loss of service.
Do not waste anyone's time with cookie-cutter answers.
My Skype isn't ringing nor shows up on the screen ever since iOS5. You should have been working on this with the developer packs.
I've deleted and reinstalled 3x. It is running. Volume is correct.
This is outrageous as I pay for Skype and am thinking of canceling and demanding a full refund.
You are pushing things towards class litigation here in the US. There is no excuse.
Microsoft now owns Skype. They are a US corporation and are liable.
iPhone4
iOS5
Skype 3.5.117(3.5.0.117)
Notifications: Sound ON Alerts ON
Volume is at 100%
Ringer is at 100%

Incoming call volume settings when locked

Hi, I have the Iphone 5, for some reason incoming calls when the phone is locked are mute or on vibration. When the phone is unlocked it rings normally.
Can someone please advise how I change the volume settings on the phone when its locked? I keep missing phone calls when its locked.
Secondly, how do I change my email address?
Many thanks

When you unlock the phone and are looking at the home screen, if you press the up or down volume button, what do you see? It should say ringer, then a bar at the bottom showing how far the volume is turned up.
The ability to change those settings in Do Not Disturb are only available when Do Not Disturb is turned on, and they are only active when Do Not Disturb is on, not when it is off.
Secondly, make sure the mute switch on the side of the device is not turned on to block the ringing. See this fugure.

SPA504G : Incoming calls are dead when picked up.

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