Spa942 with CUCM 6.0
hello,
I have a spa942 phone and does not register with CUCM 6.0.Any idea on how to go about it.thanks.
You may need a Cisco SIP license. I know the SPA942 will work with Cisco's UC520 platform, but I thought on Callmanager you needed a SIP license in order to register a phone.
Cory
CiscoBuy.com
Similar Messages
-
Jabber 9.6 no voicemail tab for CUC with CUCM 9 and CUC 8.6
Hi guys,
I have Jabber 9.2 and 9.6 clients with CUCM 9.1.2, CUC 8.5.1 and Cisco IM + P 9.1.1.
We've recently updated the CUCM and CUPS to Cisco IM+P. Also we have migrated from CUPC Clients to Jabber clients. The CUC server has remained as is. I was able to get the CUPC clients to get voicemail/visual voicemail but the Jabber client doesn't even display an ico for voicemail.
The service profile for all users is set correctly to point to the CUC server and there's no errors when I go to the jabber client "show connction status".
I haven't been able to find much about this issue. I have noticed that if I set the mail store the voicemail tab appears but we are not using a mail store as the voicemail repositary. Is this now required to check voicemail? If so can someone point me to the configuration guide? We have exchange 2012. Thanks very much!
-AkinHi every body,
I have some problems but not with all the users, is only working with 3 users and the rest of them don't work, I attached the errors that I get when I try to log in Telephony Accounts in the Jabber, I used the Jabber of one User, and from here I introduce my credentials (user and password) and I can get the voice mails (only from de 3 users that is woriking fine), but when I introduce the credentials of the other user I get the error and Can't get the voicemails.
The 127.23.0.7 is the IP address of the Cisco Unity Connection.
Please Help Me I'm stuck with this! -
Cisco Jabber for Mac 9.2.1: slow to register with CUCM
Hi,
We have this specific problem on our Jabber for Mac 9.2.1 client only: the client takes 60 to 70 seconds to connect to CUCM (running 8.6.2) when it starts.
After Jabber registers with CUCM, there is no issue, it's just very slow to register.
Anybody getting the same behaviour? We have no such issue on previous versions of Jabber for Mac version 8 or Jabber for Windows version 9.
Thanks,
FabriceFor those interested, I have the answer to my own question: if one of your configured DNS servers is not responding, Jabber 9.2.1 will delay registration to the phone services. This behaviour is seen only in this specifc version of Jabber, hopefully it will be fixed in the next release. Watch out if one of your DNS server goes offilne.
Fabrice -
No ringbacktone for inbound calls with cucm 8.6
Hi,
we have this problem from many days...
we have two branches with cucm cluster(Publisher and Subscriber) at Head office and cisco untiy.The branches are connected to Head office through MPLS vpn and all the ip phones are registred to publisher located at headoffice.
our setup is like below
HO and BR2 having SIP lines and BR1 has PSTN Lines.
we implement greetings for head office and 2 branches at Headoffice Unity.
when any call comes to headoffice gateway the greetings will be played and call will be diverted to the appropriate extension.everything is fine.
But the problem is when the call comes to Branch gateway and the greetings will be played and the call gets diverted to the IP phone to which the caller dialed the extension. but the caller is not hearing the ringback tone while the extension is ringing. and the caller cannot know whether the extension is ringing or the call got disconnected.
i tried to change the " Send h225 User Information Message" in service parameters from "Use ANN for Ring Back" to H225 Info for call Progress Tone"
whenever i am changing to "H225 Info for call Progress Tone" then the branches problem getting solved but Headoffice getting the same problem.
please can anyone help............................Hi Carlo,
Thankyou for the Response...
here is the Runn config for BR1 Connected to PSTN lines....
voice-card 0
dspfarm
dsp services dspfarm
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
h323
voice class codec 1
codec preference 1 g711ulaw
codec preference 2 g711alaw
codec preference 3 g729r8
codec preference 4 g729br8
voice class h323 1
h225 timeout tcp establish 3
interface Tunnel100
description " Tunnel JED-RYD "
bandwidth 2048
ip address 10.10.0.1 255.255.255.252
tunnel source 172.31.217.202
tunnel destination 172.31.3.18
interface FastEthernet0/0
description DAMMAM Local LAN
no ip address
duplex auto
speed auto
interface FastEthernet0/0.20
description JEDDAH Local LAN
encapsulation dot1Q 20
ip address 192.168.20.5 255.255.255.0
interface FastEthernet0/0.21
description JEDDAH VOICE VLAN
encapsulation dot1Q 21
ip address 192.168.21.5 255.255.255.0
h323-gateway voip interface
h323-gateway voip bind srcaddr 192.168.21.5
interface FastEthernet0/1
ip address 172.31.217.202 255.255.255.252
duplex auto
speed auto
router eigrp 200
network 10.10.0.0 0.0.0.3
network 192.168.20.0
network 192.168.21.0
no auto-summary
router bgp 65412
no synchronization
bgp log-neighbor-changes
neighbor 172.31.217.201 remote-as 65000
no auto-summary
ip forward-protocol nd
ip route 0.0.0.0 0.0.0.0 192.168.20.1
ip route 192.168.20.50 255.255.255.255 192.168.20.1
ip http server
ip http access-class 23
ip http authentication local
ip http secure-server
ip http timeout-policy idle 60 life 86400 requests 10000
access-list 23 permit 10.10.10.0 0.0.0.7
control-plane
voice-port 0/0/0
supervisory disconnect dualtone mid-call
no battery-reversal
input gain -3
output attenuation -3
echo-cancel coverage 32
cptone BE
timeouts initial 5
timeouts interdigit 3
timeouts call-disconnect 3
timeouts ringing 5
timeouts wait-release 1
timing hookflash-out 500
timing guard-out 300
timing sup-disconnect 50
connection plar opx 2050
impedance complex2
description STC
caller-id alerting dsp-pre-allocate
voice-port 0/0/1
supervisory disconnect dualtone mid-call
no battery-reversal
input gain -3
output attenuation -3
echo-cancel coverage 32
cptone BE
timeouts initial 5
timeouts interdigit 3
timeouts call-disconnect 3
timeouts ringing 5
timeouts wait-release 1
timing hookflash-out 500
timing guard-out 300
timing sup-disconnect 50
connection plar opx 2050
impedance complex2
description STC
caller-id alerting dsp-pre-allocate
voice-port 0/0/2
supervisory disconnect dualtone mid-call
no battery-reversal
input gain -3
output attenuation -3
echo-cancel coverage 32
cptone BE
timeouts initial 5
timeouts interdigit 3
timeouts call-disconnect 3
timeouts ringing 5
timeouts wait-release 1
timing hookflash-out 500
timing guard-out 300
timing sup-disconnect 50
connection plar opx 2050
impedance complex2
description STC
caller-id alerting dsp-pre-allocate
voice-port 0/0/3
supervisory disconnect dualtone mid-call
no battery-reversal
input gain -3
output attenuation -3
echo-cancel coverage 32
cptone BE
timeouts initial 5
timeouts interdigit 3
timeouts call-disconnect 3
timeouts ringing 5
timeouts wait-release 1
timing hookflash-out 500
timing guard-out 300
timing sup-disconnect 50
connection plar opx 2050
impedance complex2
description STC
caller-id alerting dsp-pre-allocate
voice-port 0/2/0
no battery-reversal
input gain -3
output attenuation -3
echo-cancel coverage 32
cptone BE
timeouts initial 5
timeouts interdigit 3
timeouts call-disconnect 3
timeouts ringing 5
timeouts wait-release 1
connection plar 2022
shutdown
impedance complex2
description STC
voice-port 0/2/1
no battery-reversal
input gain -3
output attenuation -3
echo-cancel coverage 32
cptone BE
timeouts initial 5
timeouts interdigit 3
timeouts call-disconnect 3
timeouts ringing 5
timeouts wait-release 1
shutdown
impedance complex2
description STC
voice-port 0/3/0
supervisory disconnect dualtone mid-call
no battery-reversal
input gain -3
output attenuation -3
echo-cancel coverage 32
cptone BE
timeouts initial 5
timeouts interdigit 3
timeouts call-disconnect 3
timeouts ringing 5
timeouts wait-release 1
timing hookflash-out 500
timing guard-out 300
timing sup-disconnect 50
connection plar opx 2050
impedance complex2
description STC
caller-id alerting dsp-pre-allocate
voice-port 0/3/1
supervisory disconnect dualtone mid-call
no battery-reversal
input gain -3
output attenuation -3
echo-cancel coverage 32
cptone BE
timeouts initial 5
timeouts interdigit 3
timeouts call-disconnect 3
timeouts ringing 5
timeouts wait-release 1
timing hookflash-out 500
timing guard-out 300
timing sup-disconnect 50
connection plar opx 2050
impedance complex2
description STC
caller-id alerting dsp-pre-allocate
voice-port 0/3/2
supervisory disconnect dualtone mid-call
no battery-reversal
input gain -3
output attenuation -3
echo-cancel coverage 32
cptone BE
timeouts initial 5
timeouts interdigit 3
timeouts call-disconnect 3
timeouts ringing 5
timeouts wait-release 1
timing hookflash-out 500
timing guard-out 300
timing sup-disconnect 50
connection plar opx 2050
impedance complex2
description STC
caller-id alerting dsp-pre-allocate
voice-port 0/3/3
supervisory disconnect dualtone mid-call
no battery-reversal
input gain -3
output attenuation -3
echo-cancel coverage 32
cptone BE
timeouts initial 5
timeouts interdigit 3
timeouts call-disconnect 3
timeouts ringing 5
timeouts wait-release 1
timing hookflash-out 500
timing guard-out 300
timing sup-disconnect 50
connection plar opx 2050
impedance complex2
description STC
caller-id alerting dsp-pre-allocate
sccp local FastEthernet0/0.21
sccp ccm 192.168.12.190 identifier 1 priority 1 version 5.0.1
sccp ccm 192.168.12.189 identifier 2 priority 2 version 5.0.1
sccp
sccp ccm group 1
associate ccm 1 priority 1
associate ccm 2 priority 2
associate profile 1 register CONFJEDRAW
associate profile 2 register TRNJED
associate profile 3 register MTPJED
switchover method immediate
switchback method immediate
switchback interval 15
dspfarm profile 2 transcode
codec g711ulaw
codec g711alaw
codec g729ar8
codec g729abr8
maximum sessions 2
associate application SCCP
dspfarm profile 1 conference
codec g711ulaw
codec g711alaw
codec g729ar8
codec g729abr8
codec g729r8
codec g729br8
shutdown
dspfarm profile 3 mtp
codec g729r8
maximum sessions software 250
associate application SCCP
shutdown
dial-peer voice 1 pots
dial-peer voice 1000 voip
description To CallManager - SBWPMPUB
destination-pattern [1-5]...
progress_ind progress enable 8
voice-class codec 1
voice-class h323 1
session target ipv4:192.168.12.190
dtmf-relay h245-alphanumeric
no vad
dial-peer voice 9001 pots
description ** 02-6140294(outgoing) **
destination-pattern [^2].T
port 0/0/1
dial-peer voice 9002 pots
description ** 02-6140295(outgoing) **
destination-pattern [^2].T
port 0/0/2
dial-peer voice 9003 pots
description ** 02-6140296(outgoing) **
destination-pattern [^2].T
port 0/0/3
dial-peer voice 9004 pots
description ** 02-6140293(outgoing) **
destination-pattern [^2].T
port 0/0/0
dial-peer voice 290 pots
incoming called-number .
direct-inward-dial
dial-peer voice 9006 pots
description ** 02-6529323(local) **
destination-pattern [^0].T
port 0/3/0
dial-peer voice 9010 pots
description ** 02-6578249(local) **
destination-pattern [^0].T
port 0/3/1
dial-peer voice 9011 pots
description "to pstn service"
shutdown
destination-pattern 0.T
port 0/3/3
dial-peer voice 9009 pots
description "to pstn service"
shutdown
destination-pattern [^0].T
port 0/3/2
dial-peer voice 9005 pots
destination-pattern .T
dial-peer voice 1001 voip
description To CallManager - Subscriber
destination-pattern [1-5]...
progress_ind progress enable 8
voice-class codec 1
voice-class h323 1
session target ipv4:192.168.12.189
dtmf-relay h245-alphanumeric
no vad
dial-peer voice 1002 voip
description " TO Unity Greetings"
destination-pattern 2050
progress_ind progress enable 8
voice-class codec 1
voice-class h323 1
session target ipv4:192.168.12.190
dtmf-relay h245-alphanumeric
no vad
dial-peer voice 1003 voip
description " TO Unity Greetings"
destination-pattern 2050
progress_ind progress enable 8
voice-class codec 1
voice-class h323 1
session target ipv4:192.168.12.189
dtmf-relay h245-alphanumeric
no vad -
Error message when syncing CUACEE 9.0.1.2 with CUCM 9.1.1
Hi all,
When I set up the CTI template, I chose owner userid as "none" but then when syncing the AC, I get the message on the sync report for every device of "Error -206 The specified table (owneruserid) is not in the database."
If I set the template to use a specific owner userid and resync, then it works correctly, but I don't want these CTI ports associated with a userid.
Is there any reason why this would be happening, as I have been able to do it in the past with "none" on 8.6Sean,
Yes, this is a known defect: CSCue69477 - CTI Route Port Synch Issue with CUCM. As per the bug:
"This issue will occur if the "SUBSCRIBE Calling Search Space" under Protocol Specific Information in the Template for the CTI Route Ports is configured. To work around this, the "Owner User ID" under Device Information for the Template needs to be configured."
Regards,
Jason -
Is Unity 7.0(2) compatible with CUCM 8.6 ?
Is Unity 7.0(2) compatible with CUCM 8.6 ?
The documentation reports the compatibility with CUCM 8.5(x), but is not updated for 8.6.
Thank youThe documentation related to 8.6 may lag behind for a bit. However, if you are running or update to the latest TSP (8.4.3) on your Unity server then you're likely covered. The version of TSP is really the only compatibility factor as far as Unity/CUCM is concerned.
Hailey
Please rate helpful posts! -
CUCI-Lync 9.2 with CUCM 8.6 - Cisco Unity Connection Visual Voicemail Not Working
Hi
I have CUCM and CUC 8.6.2 running and MOC with CUCI-Lync 8.5 (with visual Voicemail) running OK with full registry configuration (see below). We are moving to Lync 2013 and want to use CUCI-Lync 9.2.
A basic install of CUCI-Lync 9.2 works fine with CUCM (with manual setup of TFTP, CCMIP and CTI) but not with CUC. I can only call the VM Pilot but I don't get my visual voicemail. In the CUCI-Lync parameters I type in my CUC server IP adress and credentials but get a message saying that it can't connect.
As the config guide describes a config with CUCM 9 (with UC services) which I don't have in V8.6. I've tried using the old registry configuration or no registry configuration at all, I can't get CUCI-Lync to connect to CUC...
Has anyone done this ? Any suggestions ?
OLD REG Configuration:
Windows Registry Editor Version 5.00
[HKEY_CURRENT_USER\Software\Cisco Systems, Inc.\Unified Communications\CUCIMOC]
"RememberMe"=dword:00000001
"AutoLogin"=dword:00000001
[HKEY_CURRENT_USER\Software\Cisco Systems, Inc.\Client Services Framework\AdminData]
"TftpServer1"="1.1.1.1"
"TftpServer2"="2.2.2.2"
"TftpServer3"=""
"UseCUCMGroupForCti"="1"
"CcmcipServer1"="1.1.1.1"
"CcmcipServer2"="2.2.2.2"
"CcmcipServerValidation"="0"
"CsfStatsServer"=""
"CsfStatsCollectionEnabled"=""
"EnableNativeDirectoryProvider"="1"
"VoicemailPilotNumber"="12345"
"VoiceMailService_UseCredentialsFrom"="PHONE"
"VVM_SystemServer_0"="3.3.3.3"
"VVM_SystemServer_1"="4.4.4.4"
"VVM_SystemServer_VmwsProtocol_0"="HTTP"
"VVM_SystemServer_VmwsProtocol_1"="HTTP"
"VVM_SystemServer_VmwsPort_0"="80"
"VVM_SystemServer_VmwsPort_1"="80"
"VVM_Mailstore_Server_0"="3.3.3.3"
"VVM_Mailstore_Server_1"="4.4.4.4"
"VVM_Mailstore_ImapProtocol_0"=""
"VVM_Mailstore_ImapProtocol_1"=""
"VVM_Mailstore_ImapPort_0"="143"
"VVM_Mailstore_ImapPort_1"="143"
"VVM_Mailstore_InboxFolderName"=""
"VVM_Mailstore_EncryptedConnection"=""
"VVM_Mailstore_PollingInterval"=""
"AutomaticDeviceSelectionMode"="0"
"SSO_Enabled_CUCM"="false"
"DeviceProviderServer1"="1.1.1.1"
"DeviceProviderServer2"="2.2.2.2"
"DeviceProviderServerValidation"="0"
"DeviceProviderType"="CCMIP"The UC Services are a CUCM 9.0 feature. In 8.x these existed within CUPS under Applications > CUPC/Jabber > CTI Gateway and Profile. Other things that frequently cause this to break: 1) deskphone not associated to your end user object; 2) primary extension not set; 3) standard cti enabled and standard ccm end users group membership missing; 4) the IP/FQDN of the CTI Gateway is not a CUCM node running CTI Manager.
Please remember to rate helpful responses and identify helpful or correct answers. -
CU MeetingPlace Express 2.1.1.2 Compatibility with CUCM 7.1+
Afternoon all,
According to Cisco's compatibilty matrix, Cisco Unified Meeting Place Express version 2.1.1.2 is only compatbile up to CUCM 7.0.
I understand that CUMPE 2.1.1.2 is coming to end of sale life. However, if it currently works with CUCM 7.0, then surely it will work with later releases of CUCM up to 7.1(3)?
I appreciate Cisco might not support it if there is a problem, but was hoping someone else was running MPE 2.1.1.2 with CUCM 7.1(3b)
Thanks
JamieHi Jamie,
The Compatibility Tool does show support for MPE 2.1.1 with CUCM 7.1 (x)
Cisco Unified Communications Compatibility Tool
http://tools.cisco.com/ITDIT/vtgsca/VTGServlet
Here are 3 groups running this similar combo;
https://supportforums.cisco.com/message/3145002#3145002
https://supportforums.cisco.com/message/1330041#1330041
https://supportforums.cisco.com/message/3150066#3150066
Cheers!
Rob -
LDAP Synchronisation with CUCM with multiple forest
Hello,
We have CUCM 10.5.
We want to add in CUCM multiple forest (we have multiple company with different domain name) using LDAP authentification so all the user/password sync with CUCM.
We have as distinguished name CN=xxxx,CN=Users,DC=xxx,DC=local and for search base CN=xxxx,CN=Users,DC=xxx,DC=local.
Can we add in the distinguished name and search base the information for multiple forest using the same username/password?
If it not possible is there an easy way to achieve that?
Any help would be appreciate.
Thank youhttp://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/srnd/collab10/collab10/directry.html#pgfId-1133454
-
Hi all experts.
Is unity 7 with domino supported with cucm 8 ?
I checked the following link and it seemed confusing
http://tools.cisco.com/ITDIT/vtgsca/VTGServlet
Kindly confirmHello -
I think this is a more clear document - http://www.cisco.com/en/US/docs/voice_ip_comm/unity/compatibility/matrix/cutspmtx.html
At minimum, you may just need to update the Unity TSP (AVSkinnyTSP) to match it with CUCM - this is most often recommended to help with MWI issues.
Sincerely,
Ginger -
Is Presence 7.0 compatible with CUCM 8.0
Is Presence Server 7.0 compatible with CUCM 8.0 or do I have to upgrade my presence server to 8 also ?
CUPS 7.x is not supported with Call Manager 8.0.
Pierre. -
Starting PG with CUCM PIM causes conflict with previous PG with CUCM PIM
So far I've got running PG1 with CUCM and CVP PIMs, and PG5 with CUCM and VRU PIM (for 3rd party VRU). They both seem to be running well.
Now I've added PG6 with CUCM and VRU PIMs, and when it is started, PG6 causes conflict with PG5 - rtr log shows right away that PG5 CUCM PIM got disconnected, not operational, and offline.
Is there some limit on the number of times CUCM PIM can be added to various PGs?
The system is Cisco UCCE 9.0.
Thanks in advance.But I am actually running several more PGs on the same system but they all VRU PGs.
I've got PG4, PG7 VRU running.
Does VRU fall into a different category?
BTW, we have another system UCCE 10.5 and my co-worker claims that he could not create 3rd PG, the system only allowed him 2 PGs per system.
On the system that I am using that is UCCE 9.0.3, I can create as many PGs as I want - the system does not limit PGs at all.
Is this something new with 10.5? Or is it different configuration mode (production versus development)?
Thanks. -
Recommendation on a Pharmacy IVR system that'll work with CUCM
Hello,
I'm wondering if anyone out there has any recommendation on a pharmacy IVR system that will work well with CUCM. Was it a breeze to deploy or was it full of headaches? Any suggestions and recommendations are truly appreciated.
Thank you,
Randy C.Hello Gergely,
Thanks for taking the time to respond. .
We do have UCCX but we don't use IVR on it. This definitely would be a consideration. Do you know if UCCX IVR can work with our pharmacy's system? Say for example, a customer asks for a refill request of their medication using IVR by just entering the prescription number.
Also, what are the capabilities/limitations of UCCX IVR?
-Randy C. -
Problems with CUCM 9.1 OVA file
Hello all
I´m facing problems with CUCM 9.1 I downloaded from Cisco when I run it in the VMware I got the following screen
What should I do to resolve it?
RegardsActually when I tried to open the original OVA I got the message
"the ovf descriptor file could not be parsed"
Then I opened the OVA file and took just VMDK file and created a virtual machine with this VMDK file
Then I got this message -
Unity Express 8.6.7 intgration with CUCM 10?
I'm working on a 2911, with a ISM-SRE-300-K9 running CUE 8.6.7 (confirmed clean install). The CTI Ports are not registering with CUCM, all the steps have been triple checked, yet they don't register.
The CUE talks to CM fine and pulls the 4 CTI Ports we configured on CUCM, but if you click the 'show available ports in CUCM" it immediately crashes the CUE and it reboots.
I have a case open and it may be a bug, but wanted to see if anyone here has CUE working with CUCM 10.
Thanks-Yes, confirmed that is all correct.
The ports don't register and when you click "expand to also show available ports on cucm" the CUE crashes:
CRASH appsServices startup startup.sh System has crashed. The trace buffer information is stored in the file "atrace_save.log". You can upload the file using "copy log" command
if I enable jtapi debugs, it just says out of service:
1936: Jun 03 14:38:03.212 EDT %JTAPI-MISC-7-UNK:(P42-x.x.x.x) ReceiveThread starting up...
1937: Jun 03 14:38:03.213 EDT %JTAPI-PROTOCOL-7-UNK:(P42-x.x.x.x) received Response: com.cisco.cti.protocol.FailureResponse {
sequenceNumber = 0
result = -1932787395
description = Provider Init is not done -- Open rejected
1938: Jun 03 14:38:03.214 EDT %JTAPI-PROTOCOL-7-UNK:(P42-x.x.x.x) received Event: com.cisco.cti.protocol.ProviderOutOfServiceEvent {
eventSequence = 41
PROVIDER_OUT_OF_SERVICE_EVENT = 200
Maybe you are looking for
-
Question about error message in Adobe Reader
I reinstalled Reader and now when I try to open a program I get the error message Acrobat Failed to load its Core DLL
-
Closing the NonModel External Window in Webdynpro
Hi, I have a Webdynpro Application, in which i used to call the webdynpro application in a Separate external window by using the below code. String depObjectName =wdComponentAPI.getDeployableObjectPart().getDeployableObjectName(); WDDeployableObjectP
-
[Fwd: Creating an ODBC Driver with Forte]
Has anyone created an ODBC driver with Forte? The Microsoft ODBC Software Development Kit (SDK) assumes that ODBC drivers will be developed in C. I would like to write the driver in Forte TOOL. Even though C++ code can be generated from TOOL code, I
-
IDVD 7.1.2 - Kern Protection Fauilure
Hello, I have some problems with my iDVD 7.1.2 I just try to finish and burn project on DVD disc, but when compilation was in progress program stop working, shutdown and show mi report. And now, every time is the same situation (compilation failure).
-
'Trial has expired' spurious alert
I have a one-year Creative Cloud subscription that began in August 2012. Today when I tried to open a Creative Cloud application, I received an alert saying "Your trial has expired." I tried various options but was unable to avoid the alert and launc