SPACE Key on ProBook 430 G1 Stuck

I bought an HP ProBook 430 G1 in May. After a couple of months of very light use, the SPACE key on the keyboard started to get stuck constantly. For a touch typist like me this is extremely frustrating. I have two questions:
a) I live in Arcadia, CA. Is there a repair shop nearby where I can have the key fixed quickly (I'll need the laptop on a trip in a couple of weeks)?
b) If I want to fix it myself, where can I buy a spare key (or a spare keyboard)?
Thanks.

csun wrote:
I bought an HP ProBook 430 G1 in May. After a couple of months of very light use, the SPACE key on the keyboard started to get stuck constantly. For a touch typist like me this is extremely frustrating. I have two questions:
a) I live in Arcadia, CA. Is there a repair shop nearby where I can have the key fixed quickly (I'll need the laptop on a trip in a couple of weeks)?
b) If I want to fix it myself, where can I buy a spare key (or a spare keyboard)?
Thanks.
This is NOT official HP Customer Support
I, as most other persons on this forum, do not work for HP.
This is a peer-to-peer user supported forum for HP consumer class products. HP maintains no official presence on this forum and it is unlikely that HP will respond in an official capacity.
Any reply from a HP employee represents their own opinion and not that of HP's.
As this model is a business class computer, your question may be better answered in the HP Enterprise Business Community. You may also consider contacting the HP Business Support Center to request assistance with your question.
This may be a hardware issue, nevertheless try the following:
Try updating the drivers & BIOS from you product site.
Have you tried connecting a USB keyboard to check it if it's the board at fault here?
Try this:
Shut down the notebook
unplug the AC Adapter
Disconnect all the external peripheral devices
then remove the battery
Hold down the Power button for 30 seconds
Re-insert the battery and plug in the AC Adapter
Test for hardware issue from BIOS System Diagnostics by pressing F2 or F10 soon after restart - do component test - keyboard test.
Reboot,
Tap away at the esc key with USB keyboard as you start the notebook to see if this will launch the Start-up Menu
then select F10 to enter the bios menu
Press F5 to load the defaults ( this is sometimes F9, but the menu at the bottom will show the correct key )
use the arrow keys ( assuming they work in this menu ) to select 'Yes' and hit enter
Press F10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
Note: If you find the keys don't work in the Bios menu, then this is likely to be a Hardware issue.
This might help you:
Notebook Keyboard Troubleshooting (Windows 8)
OR
Notebook Keyboard Troubleshooting (Windows 7)
If troubleshooting doesn't work, it's probably hardware issue.
Contact HP in your region: This is the link to Authorised Service Center near your location
Thanks,
++Please click KUDOS / White thumb to say thanks
++Please click ACCEPT AS SOLUTION to help others, find this solution faster
**I'm a Volunteer, I do not work for HP**

Similar Messages

One side of the space key is stuck

I just bought the new macbook pro, and one side of the space key is lower than the left side. I have no idea what it might be, but i will be taking it to an apple shop if i dont find an answer or some help to fix this problem. Your help is greatly appreciated.

Hi,
Check with the mainwindow size, Try to increase the window size.
Here is sample code:
/: Position Xorigin '20' cm Yorigin '20' cm.
/: SIZE WIDTH '20' TW HEIGHT '20' TW
/: BOX FRAME 10 TW
Hope this helps you.
Regards,
Rajani

HP Probook 430 mousepad issue

I'm having issues with the mousepad with several Probook 430. What happens is that after å while the mousepad gets choppy in the vertical direction. If i go in to the synaptics driver and reset, the problem disapears for a while. It also disapears while i hold down one of the mouse keys.
I have tried to update mouse driver and bios without luck. I've been in contact with HP support, they have changed motherboard and mousepad on one of the computers, but the issue still remains.

OK, found some kind of solution:
in battery & power saving settings there is setting for CPU maximum state. If set on 70%, then I got desirable frequencies.

M.2 (NGFF) SSD on Probook 430 G2

Hi Everyone, Just bought HP ProBook 430 G2 (HDD version - 500GB 7200rpm). There is a M.2 socket (M key) under the cover. - I would like to know this socket support M.2 SSD (B+M key) or not ? - Otherwise, only "mSATA" in bios for selection. Is this selection for boot from M.2 ?
Thanks

Hi, I bought ADATA SP900N34 and it seems to work fine, however speed is not as fast as they advertised. Here's the result of benchmark below. AS SSD Benchmark 1.7.4739.38088
Name: ADATA SP900NS34
Firmware: 5.6.0
Controller: iaStorA
Offset: 132096 K - OK
Size: 119.24 GB
Date: 16/01/2015 8:19:17 p.m.
Sequential:
Read: 450.69 MB/s
Write: 100.59 MB/s
4K:
Read: 9.88 MB/s
Write: 44.49 MB/s
4K-64Threads:
Read: 54.69 MB/s
Write: 96.50 MB/s
Access Times:
Read: 0.352 ms
Write: 0.446 ms
Score:
Read: 110
Write: 151
Total: 303
------------------------------

My Space key sticks...

My Space key sticks down how can i fix it? It will still work normal but gets stuck down. Is this a user repairable item?
Thanks. Dan

This is repairable. Although I am not sure you would want to repair it. Appl ehas made that keyboard like the way it is so it is more difficult for thge keys to pop out on accident. My suggestion to you so the warrenty isn't void when you pop the keys out to clean them is just to bring it in an apple store. They will fix it quickly for you!
ADAM CHARTRAND

Probook 430 G1 - The worst notebook I have ever had

Good Afternoon HP (or whoever may be reading this),
This email is written to address HP customer support.
I will try to keep this message as civilized as possible. I abhor people who abuse manufacturers/sellers just because they have a problem with a product. In this case however, I am beginning to reach the absolute edge of my patience, and so I beg for your forgiveness if I come across as being too blunt.
In August 2012, I purchased a Probook 430 G1, which was one of the newest batches installed with the Haswell chips back then. This was a student promotion offered by my school, Nanyang Technological University, in Singapore.
I don't really want to get into the specifics of the EXTRAORDINARY journey with this laptop, because it makes my blood boil. But the gist of the matter is this: I paid approximately SGD$1200 for this unit, a i7-4200, 4GB RAM model, hoping for a decent experience. What I got back in return was a horrendous laptop which had problems surface from the 2nd day I began to use it. That's right, 2nd day, not 2nd week or 2nd month.
I sent the laptop to HP service centre for a total of 3 times, as well as 1 time where they sent a technician over to try and resolve my problem by installing a new hard disk and then a new motherboard. Problems, not necessarily happening all at once were:
Ultra-incredibly slow performance. I would click on Settings, and it would take 5 minutes before the Power option came up, another 5 minutes before the Sleep, Shutdown, and Restart options came up, and another 5 minutes before the laptop actually shut down. Clicking on internet explorer would take 5 minutes before the browser started to open.
Screen brightness went crazy. I suppose there is a auto mechanism to change the screen brightness according to ambient light. Well, all I can say is that there were times for no reason the laptop would intermittently change brightness back and forth in a jerky manner which almost gave me an epileptic fit
Hard disc problem detected, please blah blah reset blah blah diagnostic blah blah. Every single freaking time I switched on or off my laptop, the same message would appear.
Two times when I sent the laptop for repair, and specifically on the second time, I was told that it was a hard disk problem (I don't need to know that because the computer already displayed that. Tell me something more which any 5 year old kid looking at the computer screen can read out) and that they would replace it for me. I insisted the second time that I was sure it couldn't be a hard disk problem because the first time I retreived my laptop from the service centre, the EXACT SAME PROBLEM had occured. I implored them to perform A THOROUGH CHECK ON THE LAPTOP rather than just replace the hard disk, and was told that they would. But hey when I went back to collect the laptop, guess what had been done this time? HARD DISK CHANGED AGAIN. Of course, I was delighted that they took my begging into consideration. And yes you guessed it, THE EXACT SAME PROBLEM... AGAIN happened. And so came the third repair request...
I was told that they would dispatch a technician down to my hostel (I stay on campus) to help be rectify the problem. In the first place, they did not send the technician during the time period which they promised, but I'm not too strung up over that. The technician stripped my laptop to the barebones, and said that everything looked fine, and by examination, from looking at the components, the only evidence of change over the last two repair sessions was a simple hard disk change, and that the other components had not been removed for checking or diagnostics (another indicator of A NICE, THOROUGH CHECK). So he said changing the motherboard might help, and of course I'd kill to make the laptop finally fully functional (this was already 1 year + after the original purchase. I had reverted back to using my DYING OLD LAPTOP WHICH WAS STILL BETTER THAN THE USELESS HP JUNK I HAD TO DEAL WITH)
So he replaced the motherboard and everything, but when rebooting and doing some technical stuff, he told me that a NEW ERROR HAD OCCURED, and that the diagnostics for the battery had failed. Yay. Pleased to say however, I never use my laptop unconnected to a power source so goodness, saving myself from even more horrors. Well I could make do with that right?...
And now the latest problem. Cache problems. I don't really know what that means but trying to surf the internet has been murder. 'Waiting/ trying to detect the cache' or some message like that always pops up at the bottom, SSL Connection errors, the script can't even load. Can't even connect sometimes. The screen resolution I don't even know how to describe e.t.c, e.t.c, x100. I don't want to say more, but it is UNFREAKING POSSIBLE TO USE THIS LAPTOP FOR ANY USEFUL PURPOSE.
Okay so my rant is nearly almost over. I just want to say this. I am sick and tired of travelling down from my busy schedule just to give my laptop for HP to change my hard disk so lamely like that. I am tired of trying to troubleshoot, call, find HP contacts (Probook 430 is not even recognized on the model detection page for goodness sake). For the record, I had a decent-ish experience with my previous laptop which was also HP, and generally during the 3 times I phoned in, the HP person attending to me was very accomodating, polite and sympathetic, and I cannot help but be impressed by it.
But honestly, I feel like demanding nothing less than a full refund for my $1200 because honestly, I have spent more time trying to repair my laptop than using it properly. For the record, I have never asked for a refund for anything in my entire life. This is the first time I really want to do that. I will never ever buy a HP laptop after this because this experience has been too traumatizing to describe.
HP, if you are reading this, please wake up and buck up your idea

Hi @gyx9 ,
I have sent you issue to be escalated and do check your private message when a HP employee reaches out to you.
Best,
Russ
I worked for HP.

Space key in Bridge CS4

I see from a previous post (and notes at http://www.completedigitalphotography.com/?p=550) that the Space key is supposed to put Bridge into full screen mode. What happens on my computer is that Bridge hides the menu bar, but leaves the bridge window as a normal Macintosh window (doesn't even change the window's size). More frustrating is that I can't get out of it--neither pressing the Space key or the Escape key restores the menu, and I have to quit Bridge.
I would consult the manual, but the downloadable Bridge manual bridge_versioncue_cs4_help.pdf doesn't even mention the Space key or the Menu bar.
Any thoughts?
A

".plist" files are not the preferences.

Space key gives double spaces or no spaces

The space key on my keyboard is getting flaky: sometimes it works fine, sometimes it puts in two spaces, sometimes I have to hit it a few times to get a space. Any suggested cures other than a new keyboard?

Well there are some instances where a crumb or fragment lodges under the spacebar. My Mom used to use her clamshell as a placemat for meals.
You can try inverting the keyboard. If you unlatch the security tabs and give the keyboard a good shaking - without damaging the bus (cable) that runs to the logic board.
Does your space bar still ave good recoil action when tapped??

Probook 430 M.2 (NGFF) SSD

I recently bought a HP probook 430 G1 laptop.
It came with a standard 500GB 5400RPM HDD. I want to upgrade it with an SSD.
Obviously I have the standard option of a 2.5" SSD, but I know that this laptop has an empty slot, which should be an M.2 slot, according to its manual. Also, i know that one of the options when buying it is to buy it with an M.2 120GB SSD.
If so, I guess that it is possible to buy an M.2 drive.
However I'm a bit afraid that it won't work. Do you guys have experience with this laptop with M.2 SSD, and can tell me for sure that this option WILL work?
Thanks!
This question was solved.
View Solution.

You are right...the Manual says this:
M.2 SSD and WWAN devices share the same connector; therefore, you cannot install both
devices at the same time.
I would say the fact that you have a boot option for an mSATA must mean the M.2 slot and that would mean you can use it as the main boot drive and still have a regular SATA drive for storage.

SSD for ProBook 430 G2

Hi,
I have 2 new ProBook 430 G2 on my desk.
I'm trying to clone existing HDD to Samsung EVO 250GB SDD with Samsung migration software provided along the SDD.
It's cloning ok until showing a message "Access violation at address 64D812CE in module 'Restore.dll'. Read of address 00000074"
After this notification Samsung migration application gets frozen and have to closed via task manager.
I managed to clone ProBook 450 G2 without any problems.
Called to Samsung, and they just told that maybe the new SDD is broken.
Got a new SDD, but still facing the same issue.
Any idea what could be wrong?
PC and sofware of Samsung has been updated.
Regs Jouko

Hello @JNe,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that your notebook is displaying an error message when installing a SDD, and I would be happy to guide you towards a resolution!
I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at:
http://h30499.www3.hp.com/t5/Notebook-HP-ProBook-EliteBook/bd-p/bsc-274
I hope this helps!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

Arrow and space keys not working on websites

I can't seem to get my arrow keys or space keys to work playing flash games on websites. An example would be this game: http://progressivefastandfurious.com When this game starts the car does not move anywhere because the keyboard keys won't work. What's odd is that they seem to work everywhere else (ex: typing doc etc.) This is not related only to this site but pretty much any flash or shockwave site that needs the use of the arrow keys. I also get weird responses when using the extended keyboard with the dashboard calculator. I assume these are coming from the same issue. I bought a new keyboard and my old one does the same thing.
Dual 2.7 GHz PowerPC G5 Mac OS X (10.4.7) 2GB DDR RAM, airport, bluetooth

I take back the "extended keyboard not working in calculator" it seems to be working now. As for flash, not so much. I also found out it is all keys that do not work in flash. Here is a good example:
http://www.miniclip.com/games/base-jumping/en
That game asks you to it any key to get started. I was not even able to do that. I also had focus set on the flash movie so I know it should have worked.
In another game which is not flash but shockwave (director compiled file):
http://www.miniclip.com/games/on-the-run/en/
Hit the how to play button. The "P,S, and R" keys work but the other keys do not while playing this game. I am starting to thing I have some sort of accessibility thing turned on that interferes with certain keys. Anyone know of anything that may effect this?

My space key keeps on spacing forever when I'm not using it

Whenever I turn on my MacBook Air and click on my name to sign in, my space key starts to continuously space in the place I type my password. I didn't even use or touch the space bar, and it spaces as if I'm pressing and holding it down. I can't do anything on my laptop anymore with this happening, I can't even log in to my account! Please help!

Take it to an Apple Store for evaluation.
There were problems with some iPhone 5 batteries. See here: https://www.apple.com/support/iphone5-battery/

How do I remove the space key on my keyboard for cleaning underneath?

How do I remove the space key on my keyboard for cleaning underneath?

Don't. It will void the warranty. Take is to an Apple store or an AASP and have them do it.

Space key not working

my space key does not work any more, but will if alt/option button is pressed. I did not worked with the settings or download any new program.
thank you

My problem was that the keyboard wasn't fully supported in some areas. I used tape to add padding for improved support.
In your case, it seems like a problem with the mechanism. You said it just started happening, so it worked properly at some point. Most likely this is because some particles got into the mechanism for the right platform and jammed it.
The best thing to try is to clean the platform and get the particles off. You shouldn't try to remove the platform itself as you won't be able to put it back. Try holding the keyboard in midair with the keys facing downward and blasting the platform with compressed air. I've also found that strong high frequency vibrations can help to loosen particles. You can try doing it with your hands if you're strong enough, or use a vibrating device to help you. You're looking for something akin to an Xbox 360 controller rumble feature or the PS3's dual-shock. You could also try a vibrating massager on the minimum setting, but take care as these can be strong enough to shake apart the entire keyboard.
To the person who received a red-domed 420s keyboard as a replacement: I assume that it and the x220 use the same keyboard wih the enlarged Esc and Del keys. When I called for my second replacement and specifically asked for the same model that my laptop came with, I was told that they didn't make those anymore and the white-domed version was used as a replacement. I really love my red-domed keyboard and I'd love to have a spare for when things go wrong. Any advice for how I can get one? I'm willing to buy it as long as I'm certain I'm getting the good version.

Tecra A11 - keyboard space key issue

Just wonder, if someone with an A11 has similar issues or if my keyboard needs to be replaced.
When I am typing, very often the space key is not accepted. Very annoying when you type without looking at the text all the time.

Hello
Im not Tecra A11 owner but on my other Toshiba notebooks I never had a problem with the keyboard. Every key will recognized properly if I press it.
I assume your Tecra A11 is pretty new and so its still under warranty. Therefore contact nearest authorized service provider. The guys can replace the keyboard because there are no single keys available.
But dont be worry about this, this is covered by warranty. :)

SPACE Key on ProBook 430 G1 Stuck

Similar Messages

Maybe you are looking for