Spankin' new MacBook air... Safari will not open
Just purchased MacBook Air... set up went fine. However, Safari will not open. I am running Lion only because it shipped with it and I obviously cannot upgrade to Mountain Lion until I can get into Safari !
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Hi there,
I purchased a new MacBook Air on Sunday and am using OS X Yosemite 10.10.
Unfortunately since then I am having problems with connectivity with certain websites. It is not just a problem with my MacBook Air, because I also have a MacBook and an iPhone which won't let me access those websites either with this network. I haven't tried to access them from any other locations but I mainly use my devices at home so want to get this fixed. I believe that it is a problem with my connection not the devices as other websites such as this, Facebook, twitter, google, etc all work fine.
I have checked on http://www.downforeveryoneorjustme.com and it's just me!
If relevant, the certain websites are futurelearn.com as well as bluehost.com and sites that run through bluehost. I had problems with Bluehost not loading yesterday but Futurelearn was working absolutely fine yesterday - today I cannot access it at all.
Not sure what to do! Please help!
Thanks in advance.Stacy ...
Restart your internet modem and router then try Safari.
And check the firewall. Open System Preferences > Security & Privacy > Firewall.
If it's on, click Firewall Options
You may need to click the padlock icon bottom left side of the Firewall tab to proceed.
If restarting the modem and router don't help, try this DNS server.
Open System Preferences > Network > Advanced > DNS
Click + and type:
208.67.222.222
Click + again and do the same.
208.67.220.220
Click OK.
Quit then relaunch Safari to test.
Safari 5.0.1 or later: Slow or partial webpage loading, or webpage cannot be found -
I got a new MacBook, and iChat will not open at all.
About a month ago, I got a new MacBook (the regular one, not Air or Pro). Everything is working fine, except for iChat. It has never opened since purchasing my new computer and it continues not to. When you double click the iChat icon, "iChat" appears in the top bar containing File, Edit, View, etc., but the actual program never pops up. Considering that I have a new computer with little stored on it right now, I do not think that lack of memory space (if that's a proper name for the term) is the problem. I'm not to technical with computers (I know how to do cool stuff on them, but I don't know things like codes, HTML, and those kinds of number things). I am pretty sure, however, that I have a brand-new MacBook with 2008 iLife software and, I think, Leopard. Can someone with more knowledge of computers please help me! Thanks!
Message was edited by: Dr. DudeIf iChat appears in the menu bar press the cmd/1 keys together to see the buddy list or click on window in the menu bar and click on your buddy list.
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2011 Macbook pro safari will not open & all i get is a spinning wheel
I updated my computer and ever since, my safari will not load. all I get is a color spinning wheel. Other apps will not open either. I have done internet recovery, and started in safe mode. I do not know what else to do. I can not get online to redownload since safari doesn't work. I can not even reset safari. please any help appreciated
There are several possible causes for this issue. Please take each of the following steps that you haven't already tried, testing after each one, until it's resolved. Back up all data before making any changes.
Step 1
Follow the directions in this support article.
Step 2
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Select the iCloud keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.
If the lock icon in the top left corner of the window shows that the keychain is locked, click to unlock it. You'll be prompted for the keychain password, which is the same as your login password.
Select
Keychain Access ▹ Keychain First Aid
from the menu bar and repair the keychain.
Step 3
Open the iCloud preference pane and uncheck the Keychain box. You'll be prompted to delete the local iCloud keychain. Confirm. Then re-check the box. Follow one of the procedures described in this support article to set up iCloud Keychain on an additional device.
Step 4
Open the Keychains folder as in Step 1. There should be a file in that folder with the name "login.keychain". If there is also a file iwith the name "login_renamed_1.keychain", then please do as follows:
☞ Rename login.keychain to "login-old.keychain".
☞ Rename login_renamed_1.keychain to "login.keychain".
You can then close the folder.
Delete the login keychain from the keychain list in Keychain Access. Choose
Delete References
when prompted, not Delete References & Files.
Select
File ▹ Add Keychain...
from the menu bar. Add back the file now named "login.keychain". If any of your needed keychain items are missing from it, also add back the file now named "login-old.keychain". I suggest you transfer any needed items from that keychain to the login keychain, then delete it. The transfers are made by drag-and-drop in Keychain Access. You'll need to enter your password for each item transferred.
Run Keychain First Aid again. Quit Keychain Access. -
I TRIED REMOVING AND RE-INSTALLING, SAME PROBLEM. ANY SUGGESTIONS ??
After you finished installing did you launch Adobe Reader from your /Applications folder and accept EULA(End User License Agreement)?
What is your Adobe Reader version?
What browser are you using and browser version?
Thank You. -
New MacBook air - my safari will not open up pages
safari will not open up pages and icons in the App Store are little boxes with ? In it also my photos are squares with a cloud
On the Mac air look along the top. You will see a section for "develop". look in that list. Make sure the button is NOT clicked that says something about no images. Sorry mine has been fixed now and I had them hide my develop option.
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I just purchased a new macbook pro, I transfered files from my old damaged macbook pro using an external case and the original HD. Safari will not open, and shows a message of "quit unexpectedly"
Process: Safari [3180]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.1.7 (7534.57.4)
Build Info: WebBrowser-7534057004000000~7
Code Type: X86-64 (Native)
Parent Process: launchd [135]
Date/Time: 2012-08-17 05:41:01.380 -0700
OS Version: Mac OS X 10.7.4 (11E2617)
Report Version: 9
Interval Since Last Report: 16209 sec
Crashes Since Last Report: 27
Per-App Interval Since Last Report: 12 sec
Per-App Crashes Since Last Report: 27
Anonymous UUID: A973086A-14E1-4BBA-9C64-CD98A4D5A970
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[3180]: garbage collection is OFF
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])'
*** First throw call stack:
0 CoreFoundation 0x00007fff9664af56 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff91c7fdee objc_exception_throw + 43
2 CoreFoundation 0x00007fff9664ad8a +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff8b70c71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
4 AppKit 0x00007fff8fef5cdf -[NSMenu itemAtIndex:] + 165
5 AppKit 0x00007fff8fef5e38 -[NSMenu removeItemAtIndex:] + 63
6 Safari 0x000000010debfc2e -[AppController awakeFromNib] + 387
7 CoreFoundation 0x00007fff96641fb1 -[NSObject performSelector:] + 49
8 CoreFoundation 0x00007fff96641f32 -[NSSet makeObjectsPerformSelector:] + 274
9 AppKit 0x00007fff8fedd9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
10 AppKit 0x00007fff8fed3f73 loadNib + 322
11 AppKit 0x00007fff8fed3470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
12 AppKit 0x00007fff8fed338b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
13 AppKit 0x00007fff8fed32ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
14 AppKit 0x00007fff9014406f NSApplicationMain + 398
15 Safari 0x000000010e0c2806 SafariMain + 166
16 Safari 0x000000010deacf24 Safari + 3876
17 ??? 0x0000000000000002 0x0 + 2
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8bbabce2 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff93e887d2 pthread_kill + 95
2 libsystem_c.dylib 0x00007fff93e79a7a abort + 143
3 libc++abi.dylib 0x00007fff97da27bc abort_message + 214
4 libc++abi.dylib 0x00007fff97d9ffcf default_terminate() + 28
5 libobjc.A.dylib 0x00007fff91c80249 _objc_terminate + 94
6 libc++abi.dylib 0x00007fff97da0001 safe_handler_caller(void (*)()) + 11
7 libc++abi.dylib 0x00007fff97da005c std::terminate() + 16
8 libc++abi.dylib 0x00007fff97da1152 __cxa_throw + 114
9 libobjc.A.dylib 0x00007fff91c7ff0a objc_exception_throw + 327
10 com.apple.CoreFoundation 0x00007fff9664ad8a +[NSException raise:format:arguments:] + 106
11 com.apple.Foundation 0x00007fff8b70c71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
12 com.apple.AppKit 0x00007fff8fef5cdf -[NSMenu itemAtIndex:] + 165
13 com.apple.AppKit 0x00007fff8fef5e38 -[NSMenu removeItemAtIndex:] + 63
14 com.apple.Safari.framework 0x000000010debfc2e -[AppController awakeFromNib] + 387
15 com.apple.CoreFoundation 0x00007fff96641fb1 -[NSObject performSelector:] + 49
16 com.apple.CoreFoundation 0x00007fff96641f32 -[NSSet makeObjectsPerformSelector:] + 274
17 com.apple.AppKit 0x00007fff8fedd9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
18 com.apple.AppKit 0x00007fff8fed3f73 loadNib + 322
19 com.apple.AppKit 0x00007fff8fed3470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
20 com.apple.AppKit 0x00007fff8fed338b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
21 com.apple.AppKit 0x00007fff8fed32ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
22 com.apple.AppKit 0x00007fff9014406f NSApplicationMain + 398
23 com.apple.Safari.framework 0x000000010e0c2806 SafariMain + 166
24 com.apple.Safari 0x000000010deacf24 0x10deac000 + 3876
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8bbac7e6 kevent + 10
1 libdispatch.dylib 0x00007fff8ed4478a _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff8ed4331a _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8bbac192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff93e88594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff93e89b85 start_wqthread + 13
Thread 3:: Dispatch queue: com.apple.CFURLCACHE_work_queue
0 libsystem_kernel.dylib 0x00007fff8bbaca8e pread + 10
1 libsqlite3.dylib 0x00007fff90b5ace5 unixRead + 69
2 libsqlite3.dylib 0x00007fff90b56c33 sqlite3BtreeOpen + 2195
3 libsqlite3.dylib 0x00007fff90b52fc6 openDatabase + 1430
4 com.apple.CFNetwork 0x00007fff8e6d64bd __CFURLCache::OpenDatabase() + 63
5 com.apple.CFNetwork 0x00007fff8e6d6040 ProcessCacheTasks(__CFURLCache*, bool) + 265
6 com.apple.CFNetwork 0x00007fff8e6d5a72 _ZL24_CFURLCacheTimerCallbackPv + 662
7 libdispatch.dylib 0x00007fff8ed42a86 _dispatch_call_block_and_release + 18
8 libdispatch.dylib 0x00007fff8ed442d6 _dispatch_queue_drain + 264
9 libdispatch.dylib 0x00007fff8ed44132 _dispatch_queue_invoke + 54
10 libdispatch.dylib 0x00007fff8ed4392c _dispatch_worker_thread2 + 198
11 libsystem_c.dylib 0x00007fff93e883da _pthread_wqthread + 316
12 libsystem_c.dylib 0x00007fff93e89b85 start_wqthread + 13
Thread 4:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff8bbaca8e pread + 10
1 libsqlite3.dylib 0x00007fff90b5ace5 unixRead + 69
2 libsqlite3.dylib 0x00007fff90b7c4f6 readDbPage + 102
3 libsqlite3.dylib 0x00007fff90b7ac9b sqlite3PagerAcquire + 315
4 libsqlite3.dylib 0x00007fff90ba9872 moveToChild + 146
5 libsqlite3.dylib 0x00007fff90babb68 sqlite3BtreeNext + 600
6 libsqlite3.dylib 0x00007fff90ba4909 sqlite3VdbeExec + 41561
7 libsqlite3.dylib 0x00007fff90b99a5b sqlite3_step + 1883
8 com.apple.WebCore 0x000000010ef5aeff WebCore::SQLiteStatement::step() + 63
9 com.apple.WebCore 0x000000010ef5b6cc WebCore::IconDatabase::performURLImport() + 908
10 com.apple.WebCore 0x000000010ef59d3b WebCore::IconDatabase::iconDatabaseSyncThread() + 475
11 com.apple.JavaScriptCore 0x000000010e8a311f _ZN3WTFL19wtfThreadEntryPointEPv + 15
12 libsystem_c.dylib 0x00007fff93e868bf _pthread_start + 335
13 libsystem_c.dylib 0x00007fff93e89b75 thread_start + 13
Thread 5:: CoreAnimation render server
0 libsystem_kernel.dylib 0x00007fff8bbaa67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8bba9d71 mach_msg + 73
2 com.apple.QuartzCore 0x00007fff8eb2bdf5 CA::Render::Server::server_thread(void*) + 184
3 com.apple.QuartzCore 0x00007fff8eb2bd35 thread_fun + 24
4 libsystem_c.dylib 0x00007fff93e868bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff93e89b75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff6daaa418 rdx: 0x0000000000000000
rdi: 0x000000000000060b rsi: 0x0000000000000006 rbp: 0x00007fff6daaa440 rsp: 0x00007fff6daaa418
r8: 0x00007fff7c0d2fb8 r9: 0x00007fff6daa9ea8 r10: 0x00007fff8bbabd0a r11: 0xffffff80002dad60
r12: 0x00007fcc8c415da0 r13: 0x0000000000000006 r14: 0x00007fff7c0d5960 r15: 0x00007fff6daaa590
rip: 0x00007fff8bbabce2 rfl: 0x0000000000000246 cr2: 0x0000000111c3b000
Logical CPU: 0
Binary Images:
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0x10deb3000 - 0x10e34dff7 com.apple.Safari.framework (7536 - 7536.25) <C95F0D4E-6984-3D2F-B0BA-5D12A164EAC8> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
0x10e670000 - 0x10e8fffff com.apple.JavaScriptCore (7536 - 7536.24) <C613502E-BC98-3269-A25C-4BDB2D87590B> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
0x10e9ae000 - 0x10eb30ff7 com.apple.WebKit (7536 - 7536.25) <8D171955-A1CA-31AA-B701-B9D4F760B10B> /System/Library/StagedFrameworks/Safari/WebKit.framework/WebKit
0x10ec1e000 - 0x10edf7fff com.apple.WebKit2 (7536 - 7536.25) <15991DAF-D0C9-3D65-A96B-AF7428ADCC4E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2
0x10ef56000 - 0x10fefbff7 com.apple.WebCore (7536 - 7536.24) <F2C26660-05D7-34A7-9158-9C3D21BEB32F> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
0x7fff6daac000 - 0x7fff6dae0baf dyld (195.6 - ???) <C58DAD8A-4B00-3676-8637-93D6FDE73147> /usr/lib/dyld
0x7fff8adf6000 - 0x7fff8b2bdfff FaceCoreLight (1.4.7 - compatibility 1.0.0) <BDD0E1DE-CF33-3AF8-B33B-4D1574CCC19D> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x7fff8b2ea000 - 0x7fff8b35dfff libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
0x7fff8b460000 - 0x7fff8b4d6fff libc++.1.dylib (28.1.0 - compatibility 1.0.0) <DA22E4D6-7F20-3BEA-9B89-2FBA735C2EE1> /usr/lib/libc++.1.dylib
0x7fff8b524000 - 0x7fff8b630fff libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <557A7749-70EE-3ADF-BC3E-0A5E7DDCD8C1> /usr/lib/libcrypto.0.9.8.dylib
0x7fff8b631000 - 0x7fff8b640fff libxar-nossl.dylib (??? - ???) <518C0791-AB8D-3E8A-BB40-D4F312704FE2> /usr/lib/libxar-nossl.dylib
0x7fff8b641000 - 0x7fff8b95afff com.apple.Foundation (6.7.2 - 833.25) <F6584E06-7C8F-3422-AF84-3AA58EC67935> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8b95b000 - 0x7fff8b96fff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <A7C58D71-6D4A-317D-AA06-D648B1F78573> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff8b970000 - 0x7fff8b9b1fff com.apple.QD (3.40 - ???) <05970F98-B752-37AF-B577-2B940DF020A1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff8b9ff000 - 0x7fff8b9fffff com.apple.Cocoa (6.6 - ???) <9E3D4787-A2CE-38E0-BEF8-E5DA63B6E6A1> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff8bb02000 - 0x7fff8bb03fff liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
0x7fff8bb7c000 - 0x7fff8bb7cfff com.apple.CoreServices (53 - 53) <97E086D0-20B4-3BB4-BEE2-04EE5700D55B> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff8bb7d000 - 0x7fff8bb94fff com.apple.MultitouchSupport.framework (231.4 - 231.4) <10A978D1-8781-33F0-BE45-60C9171F7278> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff8bb95000 - 0x7fff8bbb5fff libsystem_kernel.dylib (1699.31.2 - compatibility 1.0.0) <185823F1-409E-3AFD-93A9-C214013C17C8> /usr/lib/system/libsystem_kernel.dylib
0x7fff8c046000 - 0x7fff8c0a8ff7 com.apple.Symbolication (1.3 - 91) <0945ACAF-AA0A-3D01-9960-72B51722EC1F> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff8c0a9000 - 0x7fff8c0acfff libRadiance.dylib (??? - ???) <CD89D70D-F177-3BAE-8A26-644EA7D5E28E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff8c0ad000 - 0x7fff8c0bafff com.apple.CrashReporterSupport (10.7.4 - 352) <C806C4A3-25FE-3D62-BFF4-0DB41589CF83> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff8c0f4000 - 0x7fff8c11afff com.apple.framework.familycontrols (3.0 - 300) <84E55A2E-643E-36E9-AFD8-CED667AF6B8E> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff8c14c000 - 0x7fff8c1a0fff libFontRegistry.dylib (??? - ???) <2CCED595-0992-3A04-A8E8-887429652789> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff8c1a1000 - 0x7fff8c20afff com.apple.coreui (1.2.2 - 165.10) <F427BF39-3E01-3DC6-A63D-BFC50FE6C72E> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff8c20b000 - 0x7fff8c40dfff libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <38CD6ED3-C8E4-3CCD-89AC-9C3198803101> /usr/lib/libicucore.A.dylib
0x7fff8c40e000 - 0x7fff8c41bff7 libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <DFAB8CA8-CC9D-3F58-8C12-CE120442AACD> /usr/lib/libbz2.1.0.dylib
0x7fff8c691000 - 0x7fff8c714fef com.apple.Metadata (10.7.0 - 627.35) <6769AD6A-58D2-3D25-B289-15C65B82CF8D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff8c715000 - 0x7fff8c71afff com.apple.OpenDirectory (10.7 - 146) <7960A302-F9AC-3F72-838E-3A382032DCA6> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff8c71b000 - 0x7fff8ca37fff com.apple.CoreServices.CarbonCore (960.24 - 960.24) <CDCB53C0-D212-3485-A594-DDE33AAC5AF0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff8ca38000 - 0x7fff8cc62fe7 com.apple.CoreData (104.1 - 358.14) <1C100A86-EEDF-352E-8BC0-DFE82FF92362> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff8cc63000 - 0x7fff8ccbeff7 com.apple.opencl (2.0.16 - 2.0.16) <63F5AAE4-23DC-3279-AED7-6170D086C397> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff8ccd1000 - 0x7fff8cdb5fff com.apple.CoreServices.OSServices (478.46 - 478.46) <DAE95FD5-AA73-30E2-B563-EA2BDBD4D3CF> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff8cdb6000 - 0x7fff8d0e2ff7 com.apple.HIToolbox (1.9 - ???) <32527EBE-4E99-31F6-BBE7-60A796803905> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff8d0e3000 - 0x7fff8d0e4ff7 libremovefile.dylib (21.1.0 - compatibility 1.0.0) <8901B7EE-6CA0-31F3-BBFE-BB71C90B1E49> /usr/lib/system/libremovefile.dylib
0x7fff8d22d000 - 0x7fff8d289ff7 com.apple.HIServices (1.21 - ???) <25FBDEA4-871F-3A58-A525-0E1799945522> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
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0x7fff9544d000 - 0x7fff9544efff libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff9544f000 - 0x7fff954e9ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <C5585E08-76A0-34E0-B92C-22BA9D3E083C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff954ea000 - 0x7fff954f0fff libmacho.dylib (800.0.0 - compatibility 1.0.0) <548BAEB6-8C4C-3B0F-AB0C-7E1C960BCAB5> /usr/lib/system/libmacho.dylib
0x7fff959fd000 - 0x7fff95a65ff7 com.apple.audio.CoreAudio (4.0.3 - 4.0.3) <18776038-F2E5-360B-92BF-9263325E7F7D> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff95af9000 - 0x7fff95afbfff com.apple.TrustEvaluationAgent (2.0 - 1) <3087AE86-B57F-3D39-9885-C93DC6FD5163> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff95afc000 - 0x7fff95affff7 com.apple.securityhi (4.0 - 1) <CA808DC8-7DCF-3B96-A6E8-C9A777C55DF9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff95b00000 - 0x7fff95b07fff com.apple.NetFS (4.0 - 4.0) <30AAE235-3F64-38BC-B0C9-271C8979C1C9> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff95b47000 - 0x7fff95b5dff7 com.apple.ImageCapture (7.0.1 - 7.0.1) <BF4EC1CC-C998-3529-A69F-765774C66A6F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff95be2000 - 0x7fff95c0bff7 com.apple.framework.Apple80211 (7.4 - 740.2) <341665EC-C964-34E0-92E1-743A66F94A44> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff95c0c000 - 0x7fff95c15ff7 libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <A4D651E3-D1C6-3934-AD49-7A104FD14596> /usr/lib/system/libsystem_notify.dylib
0x7fff962db000 - 0x7fff962dbfff com.apple.vecLib (3.7 - vecLib 3.7) <F968254A-2A06-3E2A-A587-151D7A2DB55A> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff964ee000 - 0x7fff964eefff com.apple.ApplicationServices (41 - 41) <E23F1CED-C0FB-35A8-9657-484C5E6A32AE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff964ef000 - 0x7fff96538ff7 com.apple.framework.CoreWLAN (2.1.2 - 212.2) <F8F7E96C-C256-329B-AAEE-3F770B79EE04> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff96539000 - 0x7fff9653afff libdnsinfo.dylib (395.11.0 - compatibility 1.0.0) <853BAAA5-270F-3FDC-B025-D448DB72E1C3> /usr/lib/system/libdnsinfo.dylib
0x7fff9653b000 - 0x7fff96576fff libsystem_info.dylib (??? - ???) <35F90252-2AE1-32C5-8D34-782C614D9639> /usr/lib/system/libsystem_info.dylib
0x7fff96577000 - 0x7fff9657dfff com.apple.DiskArbitration (2.4.1 - 2.4.1) <22E77322-56E7-3730-9289-D8825A08408F> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff9657e000 - 0x7fff965a6fff com.apple.PerformanceAnalysis (1.11 - 11) <8D4C6382-DD92-37A2-BCFC-E89951320848> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff965a7000 - 0x7fff9677bff7 com.apple.CoreFoundation (6.7.2 - 635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff96b26000 - 0x7fff96b33fff libCSync.A.dylib (600.0.0 - compatibility 64.0.0) <36A15341-34AB-3D2B-96AD-15E198AA5180> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff96b34000 - 0x7fff96b5fff7 com.apple.CoreServicesInternal (113.17 - 113.17) <3D222F99-6155-363D-8B84-263B80500226> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff96b60000 - 0x7fff96c3fff7 com.apple.ImageIO.framework (3.1.2 - 3.1.2) <CDA0CC54-1442-3467-91D6-44456BD93733> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x7fff96e43000 - 0x7fff96e48fff libpam.2.dylib (3.0.0 - compatibility 3.0.0) <D952F17B-200A-3A23-B9B2-7C1F7AC19189> /usr/lib/libpam.2.dylib
0x7fff96e4e000 - 0x7fff96e50fff libCVMSPluginSupport.dylib (??? - ???) <CBAE2CCA-3B42-328E-8FA5-5EF22622EAEB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff96e51000 - 0x7fff96f04ff7 com.apple.CoreText (220.20.0 - ???) <4C3E0213-2627-37D1-8550-E30A0EA6C262> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff96f05000 - 0x7fff96f70ff7 com.apple.framework.IOKit (2.0 - ???) <BA8FC1EB-0360-394F-9D6C-1D58BB187466> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff97ca9000 - 0x7fff97cadfff libdyld.dylib (195.6.0 - compatibility 1.0.0) <FFC59565-64BD-3B37-90A4-E2C3A422CFC1> /usr/lib/system/libdyld.dylib
0x7fff97cf3000 - 0x7fff97d17fff com.apple.Kerberos (1.0 - 1) <5A114BAB-19C7-30B1-B9FB-F40019499734> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff97d18000 - 0x7fff97d1cfff libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <FF83AFF7-42B2-306E-90AF-D539C51A4542> /usr/lib/system/libmathCommon.A.dylib
0x7fff97d9a000 - 0x7fff97da5ff7 libc++abi.dylib (14.0.0 - compatibility 1.0.0) <8FF3D766-D678-36F6-84AC-423C878E6D14> /usr/lib/libc++abi.dylib
0x7fff97da8000 - 0x7fff97de8ff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <BDD11BE5-A9AB-347C-AB30-FDA1C5603E68> /usr/lib/libcups.2.dylib
0x7fff97f73000 - 0x7fff97f74fff libunc.dylib (24.0.0 - compatibility 1.0.0) <0482C762-746D-37EB-A8C9-E1048CF70462> /usr/lib/system/libunc.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 4932
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=186.9M resident=93.2M(50%) swapped_out_or_unallocated=93.8M(50%)
Writable regions: Total=1.1G written=4188K(0%) resident=5404K(0%) swapped_out=0K(0%) unallocated=1.1G(100%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 128K
CoreServices 1336K
JS JIT generated code 8K
JS JIT generated code (reserved) 1.0G reserved VM address space (unallocated)
MALLOC 44.2M
MALLOC guard page 64K
SQLite page cache 192K
STACK GUARD 56.0M
Stack 10.5M
VM_ALLOCATE 64K
__CI_BITMAP 80K
__DATA 16.1M
__IMAGE 528K
__LINKEDIT 61.1M
__RC_CAMERAS 248K
__TEXT 125.9M
__UNICODE 544K
mapped file 24.7M
shared memory 312K
=========== =======
TOTAL 1.3G
TOTAL, minus reserved VM space 342.0M
Model: MacBookPro9,2, BootROM MBP91.00D3.B06, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f38
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.198.19.21)
Bluetooth: Version 4.0.7f2, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD TOSHIBA MK5065GSXF, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 6
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 9
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 4 -
Safari will not open on new Macbook
Just purchased new MacBook Pro. Used Time Machine to from old machine. Transfered went great, but Safari will not open. Crashes right away. Here is the report.
Process:
Safari [258]
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Identifier:
com.apple.Safari
Version:
5.1.7 (7534.57.4)
Build Info:
WebBrowser-7534057004000000~7
Code Type:
X86-64 (Native)
Parent Process: launchd [122]
Date/Time:
2012-08-13 07:07:09.598 -0700
OS Version:
Mac OS X 10.7.4 (11E2617)
Report Version: 9
Interval Since Last Report:
11232 sec
Crashes Since Last Report:
20
Per-App Interval Since Last Report: 85 sec
Per-App Crashes Since Last Report: 20
Anonymous UUID:
FA965DAE-1FA8-4AAB-A0DC-B039AF20658B
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[258]: garbage collection is OFF
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])'
*** First throw call stack:
0 CoreFoundation
0x00007fff84398f56 __exceptionPreprocess + 198
1 libobjc.A.dylib
0x00007fff8b3d6dee objc_exception_throw + 43
2 CoreFoundation
0x00007fff84398d8a +[NSException raise:format:arguments:] + 106
3 Foundation
0x00007fff8ae7471f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
4 AppKit
0x00007fff87d07cdf -[NSMenu itemAtIndex:] + 165
5 AppKit
0x00007fff87d07e38 -[NSMenu removeItemAtIndex:] + 63
6 Safari
0x0000000104ae5c2e -[AppController awakeFromNib] + 387
7 CoreFoundation
0x00007fff8438ffb1 -[NSObject performSelector:] + 49
8 CoreFoundation
0x00007fff8438ff32 -[NSSet makeObjectsPerformSelector:] + 274
9 AppKit
0x00007fff87cef9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
10 AppKit
0x00007fff87ce5f73 loadNib + 322
11 AppKit
0x00007fff87ce5470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
12 AppKit
0x00007fff87ce538b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
13 AppKit
0x00007fff87ce52ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
14 AppKit
0x00007fff87f5606f NSApplicationMain + 398
15 Safari
0x0000000104ce8806 SafariMain + 166
16 Safari
0x0000000104acff24 Safari + 3876
17 ???
0x0000000000000002 0x0 + 2
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x00007fff89b63ce2 __pthread_kill + 10
1 libsystem_c.dylib
0x00007fff8b14b7d2 pthread_kill + 95
2 libsystem_c.dylib
0x00007fff8b13ca7a abort + 143
3 libc++abi.dylib
0x00007fff8e9047bc abort_message + 214
4 libc++abi.dylib
0x00007fff8e901fcf default_terminate() + 28
5 libobjc.A.dylib
0x00007fff8b3d7249 _objc_terminate + 94
6 libc++abi.dylib
0x00007fff8e902001 safe_handler_caller(void (*)()) + 11
7 libc++abi.dylib
0x00007fff8e90205c std::terminate() + 16
8 libc++abi.dylib
0x00007fff8e903152 __cxa_throw + 114
9 libobjc.A.dylib
0x00007fff8b3d6f0a objc_exception_throw + 327
10 com.apple.CoreFoundation
0x00007fff84398d8a +[NSException raise:format:arguments:] + 106
11 com.apple.Foundation
0x00007fff8ae7471f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
12 com.apple.AppKit
0x00007fff87d07cdf -[NSMenu itemAtIndex:] + 165
13 com.apple.AppKit
0x00007fff87d07e38 -[NSMenu removeItemAtIndex:] + 63
14 com.apple.Safari.framework
0x0000000104ae5c2e -[AppController awakeFromNib] + 387
15 com.apple.CoreFoundation
0x00007fff8438ffb1 -[NSObject performSelector:] + 49
16 com.apple.CoreFoundation
0x00007fff8438ff32 -[NSSet makeObjectsPerformSelector:] + 274
17 com.apple.AppKit
0x00007fff87cef9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
18 com.apple.AppKit
0x00007fff87ce5f73 loadNib + 322
19 com.apple.AppKit
0x00007fff87ce5470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
20 com.apple.AppKit
0x00007fff87ce538b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
21 com.apple.AppKit
0x00007fff87ce52ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
22 com.apple.AppKit
0x00007fff87f5606f NSApplicationMain + 398
23 com.apple.Safari.framework
0x0000000104ce8806 SafariMain + 166
24 com.apple.Safari
0x0000000104acff24 0x104acf000 + 3876
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff89b647e6 kevent + 10
1 libdispatch.dylib
0x00007fff898ec78a _dispatch_mgr_invoke + 923
2 libdispatch.dylib
0x00007fff898eb31a _dispatch_mgr_thread + 54
Thread 2:: Dispatch queue: com.apple.WebKit.ProcessLauncher
0 libsystem_kernel.dylib
0x00007fff89b64e9e stat$INODE64 + 10
1 com.apple.WebKit2
0x000000010584ec45 WebKit::ProcessLauncher::launchProcess() + 1639
2 com.apple.WebKit2
0x0000000105959ec6 WorkQueue::executeFunction(void*) + 88
3 libdispatch.dylib
0x00007fff898ec2d6 _dispatch_queue_drain + 264
4 libdispatch.dylib
0x00007fff898ec132 _dispatch_queue_invoke + 54
5 libdispatch.dylib
0x00007fff898eb92c _dispatch_worker_thread2 + 198
6 libsystem_c.dylib
0x00007fff8b14b3da _pthread_wqthread + 316
7 libsystem_c.dylib
0x00007fff8b14cb85 start_wqthread + 13
Thread 3:: Dispatch queue: com.apple.CFURLCACHE_work_queue
0 libsystem_kernel.dylib
0x00007fff89b64e9e stat$INODE64 + 10
1 libsqlite3.dylib
0x00007fff8b62c9fd unixOpen + 2269
2 libsqlite3.dylib
0x00007fff8b629ff1 sqlite3BtreeOpen + 3153
3 libsqlite3.dylib
0x00007fff8b625fc6 openDatabase + 1430
4 com.apple.CFNetwork
0x00007fff8fc9e4bd __CFURLCache::OpenDatabase() + 63
5 com.apple.CFNetwork
0x00007fff8fc9e040 ProcessCacheTasks(__CFURLCache*, bool) + 265
6 com.apple.CFNetwork
0x00007fff8fc9da72 _ZL24_CFURLCacheTimerCallbackPv + 662
7 libdispatch.dylib
0x00007fff898eaa86 _dispatch_call_block_and_release + 18
8 libdispatch.dylib
0x00007fff898ec2d6 _dispatch_queue_drain + 264
9 libdispatch.dylib
0x00007fff898ec132 _dispatch_queue_invoke + 54
10 libdispatch.dylib
0x00007fff898eb92c _dispatch_worker_thread2 + 198
11 libsystem_c.dylib
0x00007fff8b14b3da _pthread_wqthread + 316
12 libsystem_c.dylib
0x00007fff8b14cb85 start_wqthread + 13
Thread 4:: WebCore: IconDatabase
0 libsystem_kernel.dylib
0x00007fff89b63bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff8b14d274 _pthread_cond_wait + 840
2 com.apple.WebCore
0x0000000105b861fc WebCore::IconDatabase::syncThreadMainLoop() + 124
3 com.apple.WebCore
0x0000000105b83d50 WebCore::IconDatabase::iconDatabaseSyncThread() + 496
4 com.apple.JavaScriptCore
0x00000001054c511f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib
0x00007fff8b1498bf _pthread_start + 335
6 libsystem_c.dylib
0x00007fff8b14cb75 thread_start + 13
Thread 5:: CoreAnimation render server
0 libsystem_kernel.dylib
0x00007fff89b6267a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff89b61d71 mach_msg + 73
2 com.apple.QuartzCore
0x00007fff873cadf5 CA::Render::Server::server_thread(void*) + 184
3 com.apple.QuartzCore
0x00007fff873cad35 thread_fun + 24
4 libsystem_c.dylib
0x00007fff8b1498bf _pthread_start + 335
5 libsystem_c.dylib
0x00007fff8b14cb75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff646cd428 rdx: 0x0000000000000000
rdi: 0x000000000000060b rsi: 0x0000000000000006 rbp: 0x00007fff646cd450 rsp: 0x00007fff646cd428
r8: 0x00007fff73f4efb8 r9: 0x00007fff646cceb8 r10: 0x00007fff89b63d0a r11: 0xffffff80002dad60
r12: 0x00007f8703447340 r13: 0x000000000000000b r14: 0x00007fff73f51960 r15: 0x00007fff646cd5a0
rip: 0x00007fff89b63ce2 rfl: 0x0000000000000246 cr2: 0x000000010870f000
Logical CPU: 0
Binary Images:
0x104acf000 -
0x104acffff com.apple.Safari (5.1.7 - 7534.57.4) <468C5147-26BF-321F-A7E6-42DA82AD4B1B> /Applications/Safari.app/Contents/MacOS/Safari
0x104ad9000 -
0x104f73ff7 com.apple.Safari.framework (7536 - 7536.25) <C95F0D4E-6984-3D2F-B0BA-5D12A164EAC8> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
0x105292000 -
0x105521fff com.apple.JavaScriptCore (7536 - 7536.24) <C613502E-BC98-3269-A25C-4BDB2D87590B> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
0x1055d4000 -
0x105756ff7 com.apple.WebKit (7536 - 7536.25) <8D171955-A1CA-31AA-B701-B9D4F760B10B> /System/Library/StagedFrameworks/Safari/WebKit.framework/WebKit
0x105846000 -
0x105a1ffff com.apple.WebKit2 (7536 - 7536.25) <15991DAF-D0C9-3D65-A96B-AF7428ADCC4E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2
0x105b80000 -
0x106b25ff7 com.apple.WebCore (7536 - 7536.24) <F2C26660-05D7-34A7-9158-9C3D21BEB32F> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
0x7fff646cf000 -
0x7fff64703baf dyld (195.6 - ???) <C58DAD8A-4B00-3676-8637-93D6FDE73147> /usr/lib/dyld
0x7fff82c11000 -
0x7fff82c5dff7 com.apple.SystemConfiguration (1.11.3 - 1.11) <0A7F1982-B4EA-3424-A0C7-FE46C6224F03> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff82ec3000 -
0x7fff82ec5fff libCVMSPluginSupport.dylib (??? - ???) <CBAE2CCA-3B42-328E-8FA5-5EF22622EAEB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff82f3e000 -
0x7fff82f54ff7 com.apple.ImageCapture (7.0.1 - 7.0.1) <BF4EC1CC-C998-3529-A69F-765774C66A6F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff82f55000 -
0x7fff82f90fff libsystem_info.dylib (??? - ???) <35F90252-2AE1-32C5-8D34-782C614D9639> /usr/lib/system/libsystem_info.dylib
0x7fff8344e000 -
0x7fff8345dfff libxar-nossl.dylib (??? - ???) <518C0791-AB8D-3E8A-BB40-D4F312704FE2> /usr/lib/libxar-nossl.dylib
0x7fff83498000 -
0x7fff834adfff com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <4DD43F2F-7688-3028-868C-4E2876AFBF21> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff83721000 -
0x7fff83789ff7 com.apple.audio.CoreAudio (4.0.3 - 4.0.3) <18776038-F2E5-360B-92BF-9263325E7F7D> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff83836000 -
0x7fff83841fff com.apple.CommonAuth (2.2 - 2.0) <77E6F0D0-85B6-30B5-B99C-F57104DD2EBA> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff83842000 -
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0x7fff8b72d000 -
0x7fff8b7ceff7 com.apple.LaunchServices (480.34 - 480.34) <67D5B865-B4B6-3522-8652-654A4E3F4B6D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff8b954000 -
0x7fff8b959fff com.apple.OpenDirectory (10.7 - 146) <7960A302-F9AC-3F72-838E-3A382032DCA6> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff8b95a000 -
0x7fff8b96cff7 libbsm.0.dylib (??? - ???) <666E88F0-F8F3-3490-B688-2CF9418CB7E8> /usr/lib/libbsm.0.dylib
0x7fff8ba4c000 -
0x7fff8ba68ff7 com.apple.GenerationalStorage (1.0 - 126.1) <509F52ED-E54B-3FEF-B3C2-759387B826E6> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff8ba69000 -
0x7fff8bb75fff libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <557A7749-70EE-3ADF-BC3E-0A5E7DDCD8C1> /usr/lib/libcrypto.0.9.8.dylib
0x7fff8bb7e000 -
0x7fff8bba2fff com.apple.RemoteViewServices (1.4 - 44.1) <EA3837DF-A3A3-37FF-AE11-D50048D5F21A> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff8bba3000 -
0x7fff8bbe5fff com.apple.corelocation (330.12 - 330.12) <61E65321-958C-3E89-9F02-05BD2B7D898D> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff8bbe6000 -
0x7fff8bc80ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <C5585E08-76A0-34E0-B92C-22BA9D3E083C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff8c02b000 -
0x7fff8c02dff7 com.apple.print.framework.Print (7.4 - 247.3) <626C58D5-2841-3329-8C32-9F4A8353F3E7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff8c02e000 -
0x7fff8c06eff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <BDD11BE5-A9AB-347C-AB30-FDA1C5603E68> /usr/lib/libcups.2.dylib
0x7fff8c06f000 -
0x7fff8c09cfe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <BD83ECD7-B044-364F-9392-9AE1FB3BBBD6> /usr/lib/libSystem.B.dylib
0x7fff8c2cc000 -
0x7fff8c3d9fff libJP2.dylib (??? - ???) <5BE8CFA7-00C2-3BDE-BC20-5FF6DC18B415> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff8c3da000 -
0x7fff8c423ff7 com.apple.framework.CoreWLAN (2.1.2 - 212.2) <F8F7E96C-C256-329B-AAEE-3F770B79EE04> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff8c793000 -
0x7fff8c7a9fff libGL.dylib (??? - ???) <E0183967-5EA6-3428-AC3B-0403A06F0E3F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff8c95d000 -
0x7fff8c9d0fff libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
0x7fff8ccf6000 -
0x7fff8cd2bfff com.apple.securityinterface (5.0 - 55022.4) <DAAEC695-EB88-311E-B929-B4CD9073924E> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff8cd2c000 -
0x7fff8cd5cff7 com.apple.DictionaryServices (1.2.1 - 158.2) <3107DEB8-A19E-3C51-8F2D-67CCE49FD401> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff8cdda000 -
0x7fff8ce55ff7 com.apple.print.framework.PrintCore (7.1 - 366.3) <51681D6E-62D3-3B7D-9981-D3FC3568BAB6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff8ce56000 -
0x7fff8ce57ff7 libsystem_sandbox.dylib (??? - ???) <96D38E74-F18F-3CCB-A20B-E8E3ADC4E166> /usr/lib/system/libsystem_sandbox.dylib
0x7fff8ce5f000 -
0x7fff8ce66ff7 com.apple.CommerceCore (1.0 - 17) <95285481-4162-308B-85E9-E0A47D4F3766> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff8d1fe000 -
0x7fff8d2b1ff7 com.apple.CoreText (220.20.0 - ???) <4C3E0213-2627-37D1-8550-E30A0EA6C262> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff8d2b2000 -
0x7fff8d300fff libauto.dylib (??? - ???) <D8AC8458-DDD0-3939-8B96-B6CED81613EF> /usr/lib/libauto.dylib
0x7fff8d301000 -
0x7fff8d575fff com.apple.CoreImage (7.98 - 1.0.1) <1E7BFFE3-4A46-317F-A1C0-A6FE040DE908> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff8d8d6000 -
0x7fff8d8dcfff com.apple.DiskArbitration (2.4.1 - 2.4.1) <22E77322-56E7-3730-9289-D8825A08408F> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff8d8dd000 -
0x7fff8d91cfff com.apple.AE (527.7 - 527.7) <9B3F7EC2-EDE2-3123-BAA5-C36A09BA038E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff8d91d000 -
0x7fff8e2bab47 com.apple.CoreGraphics (1.600.0 - ???) <C08FBA1B-E6C0-3020-AD4D-3A041734577D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff8e313000 -
0x7fff8e389fff com.apple.CoreSymbolication (2.2 - 73.2) <126415E3-3A35-315B-B4B7-507CDBED0D58> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff8e38a000 -
0x7fff8e3f5ff7 com.apple.framework.IOKit (2.0 - ???) <BA8FC1EB-0360-394F-9D6C-1D58BB187466> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff8e40c000 -
0x7fff8e429ff7 com.apple.openscripting (1.3.3 - ???) <F5E34F54-CE85-334B-8F25-53581D43960C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff8e42a000 -
0x7fff8e4c0ff7 libvMisc.dylib (325.4.0 - compatibility 1.0.0) <C06C0706-3462-3F24-A8BE-4DA8076DE59F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff8e4c1000 -
0x7fff8e4c6ff7 libsystem_network.dylib (??? - ???) <DD7492F9-39FB-3E73-9028-3E1027D012B9> /usr/lib/system/libsystem_network.dylib
0x7fff8e4c7000 -
0x7fff8e7f3ff7 com.apple.HIToolbox (1.9 - ???) <32527EBE-4E99-31F6-BBE7-60A796803905> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff8e85e000 -
0x7fff8e861fff libRadiance.dylib (??? - ???) <CD89D70D-F177-3BAE-8A26-644EA7D5E28E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff8e8af000 -
0x7fff8e8b1fff com.apple.TrustEvaluationAgent (2.0 - 1) <3087AE86-B57F-3D39-9885-C93DC6FD5163> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff8e8fc000 -
0x7fff8e907ff7 libc++abi.dylib (14.0.0 - compatibility 1.0.0) <8FF3D766-D678-36F6-84AC-423C878E6D14> /usr/lib/libc++abi.dylib
0x7fff8e9da000 -
0x7fff8e9f9fff libresolv.9.dylib (46.1.0 - compatibility 1.0.0) <0635C52D-DD53-3721-A488-4C6E95607A74> /usr/lib/libresolv.9.dylib
0x7fff8e9fc000 -
0x7fff8e9fdfff libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff8ea58000 -
0x7fff8f03cfff libBLAS.dylib (??? - ???) <09028536-1215-324C-B7BD-384CF5DBC5D0> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff8f03d000 -
0x7fff8f03dfff com.apple.Cocoa (6.6 - ???) <9E3D4787-A2CE-38E0-BEF8-E5DA63B6E6A1> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff8f0d2000 -
0x7fff8f0d7fff libcompiler_rt.dylib (6.0.0 - compatibility 1.0.0) <98ECD5F6-E85C-32A5-98CD-8911230CB66A> /usr/lib/system/libcompiler_rt.dylib
0x7fff8f0d8000 -
0x7fff8f0deff7 libunwind.dylib (30.0.0 - compatibility 1.0.0) <1E9C6C8C-CBE8-3F4B-A5B5-E03E3AB53231> /usr/lib/system/libunwind.dylib
0x7fff8f0df000 -
0x7fff8f0e5fff IOSurface (??? - ???) <77C6757B-D357-3E34-9424-48F962B5CC9C> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff8f0f3000 -
0x7fff8f155ff7 com.apple.Symbolication (1.3 - 91) <0945ACAF-AA0A-3D01-9960-72B51722EC1F> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff8f170000 -
0x7fff8f1c2ff7 libGLU.dylib (??? - ???) <E9C325A6-D3D6-3C6A-A655-D2CB5BBEB992> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff8f1c3000 -
0x7fff8f1cafff com.apple.NetFS (4.0 - 4.0) <30AAE235-3F64-38BC-B0C9-271C8979C1C9> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8f1e8000 -
0x7fff8f1ebff7 com.apple.securityhi (4.0 - 1) <CA808DC8-7DCF-3B96-A6E8-C9A777C55DF9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff8f1ec000 -
0x7fff8f1ecfff com.apple.ApplicationServices (41 - 41) <E23F1CED-C0FB-35A8-9657-484C5E6A32AE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff8f1fb000 -
0x7fff8f203fff libsystem_dnssd.dylib (??? - ???) <8A0F6F23-53C1-34FD-B641-4C0771C71E2A> /usr/lib/system/libsystem_dnssd.dylib
0x7fff8fc28000 -
0x7fff8fc98fff com.apple.datadetectorscore (3.0 - 179.4) <D14F635D-D403-3780-85C9-91EB0CA07F8E> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff8fc99000 -
0x7fff8fc9afff liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
0x7fff8fc9b000 -
0x7fff8fe02fff com.apple.CFNetwork (520.4.3 - 520.4.3) <31D7A595-375E-341A-8E97-21E73CC62E4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x7fff8fe65000 -
0x7fff8fe65fff com.apple.audio.units.AudioUnit (1.7.2 - 1.7.2) <04C10813-CCE5-3333-8C72-E8E35E417B3B> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 162
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=187.0M resident=127.6M(68%) swapped_out_or_unallocated=59.3M(32%)
Writable regions: Total=1.1G written=4024K(0%) resident=5120K(0%) swapped_out=0K(0%) unallocated=1.1G(100%)
REGION TYPE
VIRTUAL
===========
=======
CG shared images
96K
CoreServices
1156K
JS JIT generated code
8K
JS JIT generated code (reserved)
1.0G
reserved VM address space (unallocated)
MALLOC
44.2M
MALLOC guard page
64K
SQLite page cache
96K
STACK GUARD
56.0M
Stack
10.5M
VM_ALLOCATE
64K
__CI_BITMAP
80K
__DATA
15.9M
__IMAGE
528K
__LINKEDIT
61.1M
__RC_CAMERAS
248K
__TEXT
125.9M
__UNICODE
544K
mapped file
24.7M
shared memory
312K
===========
=======
TOTAL
1.3G
TOTAL, minus reserved VM space
341.5M
Model: MacBookPro9,2, BootROM MBP91.00D3.B06, 2 processors, Intel Core i7, 2.9 GHz, 8 GB, SMC 2.2f38
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.198.19.21)
Bluetooth: Version 4.0.7f2, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet Adaptor (en3), Ethernet, en3
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 6
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 5
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 8Cannot connect after upgrading Firefox
* https://support.mozilla.com/en-US/kb/Cannot%20connect%20after%20upgrading%20Firefox
Firefox cannot load websites but other programs can
* https://support.mozilla.com/en-US/kb/Firefox%20cannot%20load%20websites%20but%20other%20programs%20can
Check and tell if its working. -
I have a MacBook Pro with OS X Yosemit. MY safari will not open, it only comes up with a safari quit unexpectedly report. A new helper app appeared requesting my system password to download the helper. Stupidly I input the password, when I log off I can see the download icon for a split second still running asking to abort or continue. How do I sort this?
cheersGenieo Adware is installed. Removing it will help.
If you have another browser installed, use it.
If not, launch App store and get another browser for temporary use.
Remove it afterwards.
1. Use free AdwareMedic by clicking “Download ” from here
http://www.adwaremedic.com/index.php
Install , open, and run it by clicking “Scan for Adware” button to remove adware.
Once done, quit AdwareMedic by clicking AdwareMedic in the menu bar and selecting
“Quit AdwareMedic”.
or
Remove the adware manually by following the “HowTo” from Apple.
http://support.apple.com/en-us/HT203987
2. Safari > Preferences > Extensions
Turn those off and relaunch Safari to test .
Turn those on one by one and test.
3. Safari > Preferences > Search > Search Engine :
Select your preferred search engine.
4. Safari > Preferences > General > Homepage:
Set your Homepage. -
I have installed mountain Lion on my MacBook pro , but now safari Will not open any internet pages??
Try this:
1. Go to Safari > Preferences > Extensions
Disable any extensions.
Restart Safari and test. If that doesn't work, try this:
2. Create a new location and renew the DHCP lease. See here for the procedure:
http://osxdaily.com/2012/08/02/fix-os-x-mountain-lion-wireless-connection-proble ms/ -
My hard drive crashed on my Mac Book Pro and I just had it replaced yesterday. After restoring my data, Safari will not open. The error message I continue to receive is "Safari quit unexpectedly" Should I just delete the application and download a new one?
http://swcdn.apple.com/content/downloads/37/23/041-5058/lr5tynbldi18zcrqo8a8uq88 rnjushqliu/Safari6Lion.pkg
Here you go..... -
I have a macbook pro 10.8.5 and the Application Safari will not open no matter what i do, I try to open the menu of Safari but it won't let me either, the mouse will just be loading. Each time i open it, it says "Application Not Responding" and I try opening it in my Finder and it'll say "The Application 'Safari' cannot be opened." and below that it'll say "-1712" Please help? I would really like to open it again.
The application Safari can't be opened -1712
What to do about "The application 'Safari' can't be opened" -1712 ? -
How can I correct the issue of Safari not connecting on my iPad Air? It was working great 2 days ago.....now on September 20 it is not working! I have an internet connection but Safari will not open. "Safari cannot open the page because it could not connect to the server."
Hello Beckieor,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning network issues:
iOS: Troubleshooting Wi-Fi networks and connections
Follow these steps to troubleshoot the above issues:
Be sure you're in range of your Wi-Fi router (access point).
Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
Restart your iOS device.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
Tap and Forget this Network.
Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.
Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
I HATE my new MACBOOK PRO, it will not let me open any PDF files and I downloaded the ADOBE READER three freaking times and it keeps saying that all the files are corrupt or damaged. I would rather have my 2008 Dell at this point. what is wrong with this thing
Perhaps the PDF files are corrupted.
Hit the command key and spacebar, a blue Spotlight in the upper right hand corner appears, now type Preview and press return on the Preview program.
Now you can try opening the PDF's from the file menu and see what's going on.
If they are corrupted, perhaps they are trojans from your Windows PC or gotten from a bad location online.
Download the free ClamXav and run a scan on the possibly infected folder. -
My safari will not open with the new iphone update
my safari will not open with the new iphone update...help
Hi Robin,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
I would first suggest you restart your iPhone to see if the issue persists.
iOS: Connecting to Wi-Fi
http://support.apple.com/kb/HT5569?viewlocale=en_US
Cheers,
- Judy
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