Speaker doesn't work on ipod 5th generation. Why?

Just received a 5th generation ipod touch and the external speaker doesn't work. There are plenty of inaccurate answers on many sites. Am I overlooking something in the setup of the device or does this mean a trip to the Apple Store while on vacation?

There are not settings.
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
Try the following to rule out a software problem
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
Apple will exchange your iPod at no cost if not abused.

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