Speaker hardware problem

Hi all, i have the following problem with my bb, the speaker sometime rings, sometime doesn't ring.
i do the software update, reset and the other solutions explain in this forum.
I didn't find the procedure to contact hardware assistance, someone can help me?
Thanks a lot
Regards
Solved!
Go to Solution.

Hi and Welcome to the Community!
RIM provides zero front line support to end users, including warranty...all support starts with the carriers, authorized resellers, and authorized service centers, all who can escalate cases into RIM at no charge to the end user. So, if you remain under warranty, you seek support from whichever of those entities apply to you (you should have received, when you bought your BB, information as to how to seek warranty support). There also might be some good reading here:
http://us.blackberry.com/legal/handheld-limited-warranty.html
If you have no warranty, then you would seek independent hardware support from some local (to you) shop who has a good reputation for BB hardware service. You also could seek help from the above entities (e.g., your carrier, etc.) and see if they can refer you to some local shop to help.
To try and seek help direct from RIM, there is something called incident support, but it costs to just ask the initial question, since you are bypassing the contract you signed upon purchase. If you wish to investigate that, you can review it here:
http://us.blackberry.com/support/programs/technical/incident.html
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Hello hrenshaw0128,
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Check to ensure that you have the current software on your device.
Remove any unused apps from the device to free up device memory.
Delete your signature on your device if you have one.
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http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=30946
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Follow us on Twitter @vzwsupport

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P.S. sorry if I have made any grammatical mistakes.

Additional Information for my Laptop (from WhoCrased):
System Information (local)
windows version: Windows 8 , 6.2, build: 9200
windows dir: C:\Windows
Hardware: HP ENVY 14 Sleekbook, Hewlett-Packard, 198C
CPU: GenuineIntel Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 8351010816 total
Crash Dump Analysis
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Fri 27/02/15 7:02:39 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\022715-19390-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x5A540)
Bugcheck code: 0x133 (0x0, 0x501, 0x500, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\Windows\system32\ntoskrnl.exe
product: MicrosoftR WindowsR Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Fri 27/02/15 7:02:39 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: iastora.sys (iaStorA+0x770DB)
Bugcheck code: 0x133 (0x0, 0x501, 0x500, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\Windows\system32\drivers\iastora.sys
product: Intel Rapid Storage Technology driver
company: Intel Corporation
description: Intel Rapid Storage Technology driver - x64
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
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Google query: Intel Corporation DPC_WATCHDOG_VIOLATION
On Fri 27/02/15 3:22:12 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\022715-15015-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x5A540)
Bugcheck code: 0x133 (0x0, 0x501, 0x500, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\Windows\system32\ntoskrnl.exe
product: MicrosoftR WindowsR Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Thu 26/02/15 7:39:23 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\022615-33093-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x5A540)
Bugcheck code: 0x133 (0x0, 0x501, 0x500, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\Windows\system32\ntoskrnl.exe
product: MicrosoftR WindowsR Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Mon 16/02/15 9:27:12 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\021615-23328-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x5A540)
Bugcheck code: 0x133 (0x0, 0x501, 0x500, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\Windows\system32\ntoskrnl.exe
product: MicrosoftR WindowsR Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sat 14/02/15 9:37:59 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\021415-28265-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x5A540)
Bugcheck code: 0x133 (0x0, 0x501, 0x500, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\Windows\system32\ntoskrnl.exe
product: MicrosoftR WindowsR Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Wed 28/01/15 3:01:05 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\012815-19171-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x5A540)
Bugcheck code: 0x133 (0x0, 0x501, 0x500, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\Windows\system32\ntoskrnl.exe
product: MicrosoftR WindowsR Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Tue 27/01/15 2:44:44 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\012715-33937-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x5A540)
Bugcheck code: 0x133 (0x0, 0x501, 0x500, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\Windows\system32\ntoskrnl.exe
product: MicrosoftR WindowsR Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Fri 23/01/15 3:33:59 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\012315-63484-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x5A540)
Bugcheck code: 0x133 (0x0, 0x501, 0x500, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\Windows\system32\ntoskrnl.exe
product: MicrosoftR WindowsR Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Tue 20/01/15 5:31:56 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\012015-18734-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x5A540)
Bugcheck code: 0x133 (0x0, 0x501, 0x500, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\Windows\system32\ntoskrnl.exe
product: MicrosoftR WindowsR Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

Upgrading from OSX 10.3.9 to 10.5.4, Software or Hardware problem?

I have a Mac mini G4, 1.42GHz, 1GB ram, running 10.3.9 I tried to install 10.5.4 from the grey disk that came with my newer iMac but I just get an error saying it cannot be installed. Is this a hardware problem with my Mac mini or a software problem with the disk only being lisenced for one computer or something like that?

Leopard requirements/10.5.x...
    * Mac computer with an Intel, PowerPC G5, or PowerPC G4 (867MHz or faster) processor
minimum system requirements
    * 512MB of memory (I say 1.5GB for PPC at least, 2-3GB minimum for IntelMacs)
    * DVD drive for installation
    * 9GB of available disk space (I say 30GB at least)
Classic/OS9 Apps no longer supported.
Trouble is Apple no longer sells it, check eBay & such for the Retail version, not the Gray Discs...
http://www.ebay.com/sch/i.html?_nkw=mac+os+x+leopard+retail+10.5

Speaker hardware problem

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