Speaker phone and they can't hear

Recently it started doing this. When I put it on speaker phone then the person the other person can't hear.
Nokia Lumia 925

Hi, Lupita72.
Welcome to the Nokia Support Discussions!
Did something happen to your phone prior to this? When was the last time you've updated your phone's software and system apps? Here are some troubleshooting steps that you may try: 
Check that your microphone is not muted. Also, restarting your phone could resolve the issue. To do that, hold the Power andVolume Down keys simultaneously until the phone vibrates. Release and the phone will restart.
Check that the microphone opening is not blocked. To find the microphone opening, refer to your phone user guide.
Move to a quieter area.
Set your phone to loudspeaker mode, or try a wired headset that has a microphone.
Check if the issue is with a specific number on outgoing or incoming calls.
Use the volume keys to adjust the volume.
Test your phone's microphone and speakers with the pre-installed voice recorder. To record a clip, go to Messaging > New (+)> Attach and tap voice note. Record an audio clip, and play the recording. If you can hear the recording, your microphone is ok.
Do not hesitate to inform us how the fixes will go. All the best! 

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