Speaker Phone Issues!!!

Has anyone else had problems switching between normal talk mode and speaker phone mode with thier iphone?
When I switch to speaker phone, say to look something up on my phone while still communcating with the person on the other side we can communicate just fine, then when I want to switch back to normal talk mode they can no longer hear me. I can still hear them them even if I try switching back to speaker phone, the other person can be heard loud and clear, but they will no longer be able to hear me no matter what I do.
I'm not sure if it is a phone issue or iOS issue. I had problems with my iPhone 4 and now again with my iPhone 4S. I am hopeing other people have had this problem and can give me a few hints as to solving it. Even if that means taking it in for an exchange, I dont really care, I would just like it to work. I set up an appointment for support but have yet to talk with anyone. I hope someone can help.
Thank you.
Jeremy

Hi kat2653. Let's get your husband's phone working properly! When your husband is holding the phone up to his ear, is the screen not going blank? There's a great proximity sensor on the iPhone that should take care of the phone's screen sensitivity while on a call, because it makes the screen untouchable while it's blank. If that's not working, there may be something partially blocking it, like a case or screen protector.
There's also been some wonderful enhancements to all the iPhones with the new iOS 6 updates. Please use the steps from Apple at http://support.apple.com/kb/ht1414 to make sure you're iPhone has been updated to Version 6.0.1 (10A523). You can also double check if this is the version you already have by going to Settings>General>About on the iPhone.
Thank you
JenniferH_VZW
Please follow us on Twitter @vzwsupport

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Desk mode/ speaker phone issue

Hi,
Yesterday my phone went into car mode on its own. Now today, it is keeps popping up as in desk mode. It has also been answering all calls in with the speaker phone. Last night I restarted my phone because the speakers were not working. Any hints as to how to solve my problem?

Hi Rockinsmarty,
Oh No! This has be frustrating to have these issues withyour phone. We need a little more info so that we can find a resolution to this concern. Please let us know how long this has been happening? What kind of phone? Is your software up to date? Did a battery pull help? This will help us get you the best resolution.
Thanks,
BobbyS_VZW Support
Follow us on Twitter @ VZWSupport

N97 and speaker phone problem...

just curious here...I'd read this topic sometime ago, in regard N97 have some sort of speaker phone issue for the other party you're phoning with do not hear your voice very clearly and get intermitten cut off???
do/does anyone have this issue or it's just me???

Ross, i'm not sure, but here in the states AT&T refers iPhone users to contact Apple for tech support, etc.
You may try restoring the iPhone using iTunes and or restoring most settings in Preferences. That may help. Some have found fixes by removing the SIM card (iphone off), and reinserting it...
My first guess would be a software issue. Aside from that... you'd have to contact Apple and have them send you a new one if you're nowhere near an Apple store in the UK.

I get no sound for YouTube or music when headphones are out. Speaker phone works fine. It appears to be software issues. Any ideas?

I have an iPhone 4s w/iOS 5.0.1. YouTube and music player do not produce sound w/out headphones being plugged in. The speaker phone and other phone sounds continue to work properly. The volume buttons on the side of the phone do not control volume unless the headphones are plugged in. When you go to 'settings' then 'sounds' and make sure 'change with buttons' is selected, the volume bar will not move with the buttons until I make the volume change on the bar with my finger - then the buttons control the volume bar (but still no sound for YouTube or the music player without the headphones). It appears to be some type of software issue. I have read the post about theap home thinking the headphones are still plugged in, but that would not explain why some sound works and others do not. Any ideas?

Hello tiffay8,
Thanks for using Apple Support Communities.
From your post I understand you're not getting any audio output from your speakers when you're playing games. Follow the steps below to resolve the issue:
Verify that the volume is set to a level you would normally be able to hear.
Ensure that there is nothing plugged in to the headset jack or the dock connector.
If the iPhone is in a protective case, make sure that the speaker port isn't blocked by the case.
Make sure that the speaker and dock port aren't clogged with debris. If necessary, clean it with a clean, small, dry, soft-bristled brush. Carefully and gently brush away any debris.
If an audio issue occurs when using a specific application, try testing other applications to see if the issue persists.
If the iPhone is paired with a Bluetooth headset or car kit:
Try turning off Bluetooth.
If you experience difficulties with the Bluetooth feature, follow these troubleshooting steps.
Restart the iPhone.
If restarting doesn't fix the issue, ensure that your iPhone is updated to the latest version of iOS.
If the issue is not resolved, please contact Apple Support.
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
Take care,
Alex H.

My iPhone 5 crackles and pops loudly during calls (with and without speaker phone.) I'm experiencing this same same issue on my third iPhone. Is this a common problem? Short of getting the phone replaced (yet again!) is there a solution?

My iPhone 5 frequently crackles and pops loudly during calls (while using speaker phone, as well as not using speaker phone.) After being inspected by techs at the Genius Bar, my phone has been replaced twice; thus, I am currently on my third iPhone 5. Incredibly, I am, yet again, experiencing the exact same issue. Short of getting my fourth iPhone, is anyone aware of a solution?

if it's the exact same issue, either it's a problem with your service or with your software if you're restoring from a backup each time. it's pretty darn near impossible for 3 phones to have the same exact hardware issue, so that's unlikely. is this an at&t iphone? if so, are you continuing to use the same sim card? if so, get a new one and try that out. if that's not the issue, restore the phone as new and make a few phone calls. if the issue's gone away, there's something wrong with your backup

TS3406 I have an Iphone 4s. When I make a phone call I cannot here the phone ring or the person on the other line pick up, unless I go to speaker phone. How does one resolve this phone issue?

I have an Iphone 4s. When I make a phone call I cannot here the phone ring or the person on the other line pick up, unless I go to speaker phone. How does one resolve this phone issue?

Hi there MitchR12,
You may find the troubleshooting steps in the article below helpful.
iPhone: Receiver and call audio quality issues
http://support.apple.com/kb/ts5196
-Griff W.

HT4623 My Iphone 5 is experiencing terrible speaker issues - the speakers are busted I do believe. I had a software update on Saturday May 11 - which said it was for the speaker phone, but to no avail... I still cannot use my speaker phone.

I am so disgusted with the new Iphone 5 and the speaker quality. I was using the speaker phone a few days ago, and it started to sound like I had poor signal and poor reception. I later discovered, it was the speaker itself. It has apparently burst.
I then got a notice of a software update specifically for the speaker phone - on Saturday, May 11, 2013. I downloaded the update, and it is still terrible. I cannot use the speaker phone nor use the speakers in any capacity.
To have paid this much for such a wonderfully technical piece of equipment - to find it cannot perform the simplest task of delivering quality speaker tones. It is inaudible.
I am not going to purchase another Iphone. Sadly, I have been an avid IPhone user since they first came out, and have always purchased the newest version. The Iphone 5 will be my last IPhone.
My daughter has the Galaxy 4S, and I am very impressed.
Sorry Apple, you have dropped the ball. A phone this advanced should be able to have the simplest of features work properly... any cell phone has good speaker phone capabilities...except for the Iphone 5.
Signed, a very disappointed Iphone 5 customer.

This is a user to user help forum only so doubtful if anyone here is going to lose any sleep.
If you think android devices never have a hardware problem or failure, you are delusional.
Be sure to purchase an run antivirus on those android devices since you will need it. Android is the mobile equivalent of Windows in regards to security or severe lack thereof.

HT201406 My phone keeps trying to facetime randomly during phone calls, it will also mute itself and put itself on speaker phone. Anyone else have this problem? I did the factory reset and I am still having issues.

My iphone 4 will randomly try to facetime, mute itself, or put itself on speaker phone during a phone call. I did the factory reset, but I am still having this problem. Does anyone know what may be wrong, or has anyone else had this problem before?

I have the iPhone 4s on Verizon and never had this problem until I recently updated to iOS 7.0.2. I have the same case on it for several months. Yesterday, when I was talking on the phone with someone, it appeared as though I lost the call. But when I looked down at my phone, it was trying to Facetime with someone in my contact list. It happened again today. Different person, but both people have names that start with "A", so they are at the top of my contact list. Very frustrating! So, obviously updating to the latest iOS either did not help or was the cause of the problem.

In my first iPhone 5, the speaker didn't work and people could not hear me on Speaker phone when I used it. When I used the video recording it did not record sound at all only a hissing/static sound, no voice.

In my first iPhone 5, the speaker didn't work and people could not hear me on Speaker phone when I used it. When I used the video recording it did not record sound at all only a hissing/static sound, no voice. I wished for a software fix. I did a hard reset, nothing. I did a full restore to factory settings not putting my backup on and the problem persisted.
i have been provided with this info
You can find troubleshooting tips, how-to articles, and moderated
> > discussion forums on our support website:
> >
> > www.apple.com/support
> >
> > iPhone: Basic troubleshooting
> > http://support.apple.com/kb/HT1737
> >
I did every step in the link that i have been provided with (thank you), but I’m
still experiencing the same issue. My experience with Apple has been
excellent and this has been the first time I have experienced something
like this with an Apple product. I hope we can find a quick solution.
In order to get the iPhone 5 as soon as it launched (being a major fan of
Apple products!), I purchased my iPhone 5 from the UK through a friend of
mine who lives there.
My question is: can I have the faulty device replaced within Saudi by one
of the official resellers here (we have 3: STC, Mobily and Zain)? I want to
avoid the disruption, complication and expense of sending it back to the
UK.
Could you advise whether this is possible or not, and if not how should I
go about having the device replaced?
Thank you in advance for your cooperation.

Nice try! Take a hike.

My speaker phone is not working on my iPhone 4

The speaker phone on my iPhone 4S just stopped work. I am not able to listen to music except when using my headphones. I have tried putting my headphone jack in and out of my phone, resetting the phone and using canned air in the jack. Nothing seems to work

Hello, sunandfungal.
Thank you for visiting Apple Support Communities.
Here is an article I would recommend taking a look at. Try all of the steps in this article and if you are still experiencing the issue, see step 9.
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
Cheers,
Jason H.

Must touch speaker phone to be able to use ipone

Hello all,
My wifes' iphone 4S is driving her crazy. She uses it as a phone with no headsets, nor bluetooth. When she answers a call, she cannot hear the calling party until after she hits the speaker phone button. People cannot hear her answer either. But when she touches speaker phone all reverts to normal operation.
Any ideas of how to fix this? Tia, ron7624

See if this sheds any light on your issue...
http://support.apple.com/kb/TS1630
Also, have you tried a Reset... you will not lose any data or settings and has been known to cure many ills...
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

Accessing the "speaker phone" during a call.

Once I am in a call, how do I activate the speaker phone? While on the call, the "keypad" shows, but there seems to be no way to turn on the speaker phone. The only time I can put my call on the speaker is before I connect with the party I am calling. Many a time in the past few days, especially while "on hold" it would have been easier to lay the phone down and turn the speaker on. I can't do that once in the call.

Phil:
You show two screens. Let's call them the "black" screen and the "white" screen.
When I go into "contacts" and I select a person I want to call in my contact list, and I use the little phone icon in the contact list to initiate the call, then the black screen shows up and stays active, and I can go to "speaker phone" by touching the speaker icon during the call if I want.
However, if I make a call for a person or business I want to call, using the phone number I found on their business card or their website, (they are not in my contact list) and I use the large green phone icon of the phone app to start the call, I get the white screen, and then,if I want to switch to the speaker phone, I can't get there. There seems to be no way to get back to the black screens once a phone call is started.
Also, thank you all others for responding to my issue.

Speaker phone automatically turned on whenever I answer a call?

Dear community,
Whenever I answer a call, its speaker phone is automatically turned on. How can I turn this feature off? It seems to be a software issue, because when the I got my iPhone 4S brand new, it didn't have the problem. After restoring from my iPhone 4S, the problem I already had recurred on the iPhone 4S as well. Any suggestions are greatly appreciated.
Thanks!
88kin

Maybe here?
Settings -> General -> Accessibility -> Incoming calls

VOLUME and SPEAKER PHONE

I had to return my 8GB Iphone yesterday as the volume on the handset and speaker phone was absolutely poor! I need my phone for BUSINESS and not being able to hear is a large issue for me. The Apple salespeople at the store tried to keep me quiet and hushed me to the back for the return. I was by no means causing a scene just wanted to return it. The Apple techs and salespeople acknowledged the problem and said it has been the reason for most of the returns and were not sure of any updates. When the Store Manager came over to give me a credit he didnt speak one word to me. Sorta Rude...
I compared it to my Blackberry Curve and there is NO comparison of the headset volume or Speaker phone volume.
I am so dissapointed but will try generation 2 when it comes out! The Iphone is a great phone but Apple HAS to figure out the quirks and bugs.
For all you critics it is a Great phone and has some great tools and features but it is a PHONE and my MAIN purpose is to talk on it! And when you cant hear then their is a TRUE ISSUE. And yes I took the plastic off too.
I hope Apple gets this solved. As I would consider re-buying!
Cheers
BD

Of course most believe it is a solvable issue. The problem is that for those of us that need to use this for the phone feature the majority of the time, volume is an absolute neccesity. The 14 day return period is running out and some of us do not have the luxury of having more than one cell phone that we can use for the phone purpose until the issue is resolved. Any why should anyone expect one to do that? The phone was $650 with tax, then $80 a month for something you cannot use daily, is truly asking a bit much unless you have money to burn.
I'm not knocking the iPhone, I think it is a great item, but as a phone, it needs to have appropriate volume. And if Apple is not talking and releasing a statement about it, why should anyone wait around for something that may or may not be fixed in the very near future or even how long 'very near' may be?.... Especially when you cannot even get two Apple reps to acknowledge their is an issue with the volume?

When I make a call or recieve a call, the voice of the other person is not heard. but speaker phone works. what could be the trouble. could you please help me in resolving this? iPhone 4, iOS 6.1.3

when I make a call or recieve a call, the voice of the other person is not heard. but speaker phone works. what could be the trouble. could you please help me in resolving this? iPhone 4, iOS 6.1.3.i had purchased my iphone 4 factory unlocked from usa last month.i am from india so will any apple service centre help me for this issue?

They will help you just make sure that you make a appointment before you go into the store. Also if the iPhone needs to be replaced and you are not within your year of hardware coverage, that is when they will ask you to pay a fee.

Speaker Phone Issues!!!

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