Speaker stays showing constantly in middle of screen

How do we remove the speaker icon which shows constantly in the middle of the screen no matter what we try to do to remove it? We have tried to do a factory reset yet still it remains. Anyone have a clue how to remove this speaker icon in middle of screen? Thank you.
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Sounds like one of the volume control buttons is stuck. Has the device been dropped or other wise abused?

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running mavericks, which I dislike.10.9.1
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Thanks for your help community, You guys are awesome, better than the guys n girls at Apple!!
I have also noticed the drop down menu arrow on Numbers Tabs has dissappeared since move.
you know the invisible arrow that appears in the additional tabs pages in "Numbers program"
Especially an inconvenient for previous Numbers users as you all know.
any word on New Numbers Tutes at all??
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anyway Hi and any help out there tonight is GREATLY APPRECIATED.
Cheers Jason.

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4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTune and plug (very important)
5. Release Home button.
ON COMPUTER
6. iTune has detected iPad in recovery mode. You must restore this iPad before it can be used with iTune.
7. Select "Restore iPad"...
Note: Data will be lost

Speaker stays showing constantly in middle of screen

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