Speaker turns off?

Every couple of weeks my Droid Maxx will become silent, for no reason. Although its screen display shows that the volume is at maximum setting. But the phone will not 'ring' plus I get "music playback error" message trying to play a song.
Turning the phone OFF then ON again eliminates this problem. I have no clue what to do. Anyone else have this problem?
Thanks.

sinc, this is a mystery to us too! Have you downloaded any 3rd party applications to your device. Some applications can affect the performance of your device. Try uninstalling any unwanted applications on your phone, power it off/on and keep us posted.
LasinaH_VZW
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