Speaker will not shut off during call

When I connect earphones to the iphone, the speaker in the iPhone turns on and the person I call can't hear me, but I can hear them, frustrating...........

See Here
http://support.apple.com/kb/TS1630

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        Hello Four_Soups,
    That is incredibly strange! I'm so sorry your son is having this issue.  I will be delighted to check into this and see what we can do.
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    Follow us on Twitter @vzwsupport

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    Hi,
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    Hi,
    Try a Reset of the Phone... You will Not Lose Any Data...
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    Usually takes about 10 - 15 Seconds...
    Turn the Phone On...
    If that does not help... See Here:
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414

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    http://support.apple.com/kb/ht1430
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414
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