Speakers & headphone jack are dead

I have a White MacBook, Intel-based, 2GB of RAM, 160GB of space.
Since day 1 the headphone jack has NEVER worked, but I didn't bring it in for repairs because I was headed off for university. I figured it wasn't worth it to send off my laptop just to get the headphone jack fixed.
A couple months ago I got fed up with OS X. It would make my fans go crazy. It wouldn't shut down (it would just do nothing- literally) unless I force quit everything but the Finder and then asked it to shut down. It would freeze every single time I opened System Preferences. iTunes would not play music- I would select a song, press play, and then it would stay at 0:00 indefinitely. Et cetera, et cetera. I could go on for years about things that OS X did to make me unhappy. Moving on.
So I installed Windows 7 32-bit (yes, the Beta version) and I'm extremely pleased with everything that it does. It doesn't give me grief and it does everything I ask it to without question (even shutting down! Yay).
The only thing is that now the speakers don't work. In Control Panel > Sound, it says that my speakers are enabled and working perfectly, and that the headphone jack is unplugged (it doesn't notice even when I do plug things in). The sound is at 100% and I can hear nothing. However, when the computer starts up, it does its little MacBook startup noise...
Also, the headphone jack started to eminate this creepy red light once the speakers stopped working.
I do realize that Windows 7 is only in the beta stages and that means it doesn't guarantee that my experience will be problem-free, but I just want to know if any of you can help me.
Thank you!
- Dani

danitoast wrote:
So I installed Windows 7 32-bit (yes, the Beta version) and I'm extremely pleased with everything that it does. It doesn't give me grief and it does everything I ask it to without question (even shutting down! Yay).
Great, I heard Win-7 was going to be very functional and without all of the Vista c$@p.
The only thing is that now the speakers don't work. In Control Panel > Sound, it says that my speakers are enabled and working perfectly, and that the headphone jack is unplugged (it doesn't notice even when I do plug things in). The sound is at 100% and I can hear nothing. However, when the computer starts up, it does its little MacBook startup noise...
Also, the headphone jack started to eminate this creepy red light once the speakers stopped working.
Ok, your audio out has been set to "digital out" The creepy red light is in fact an optical digital output. When digital out is enabled you will have no sound.
Open the full windows Mixer, (with all of the sliders..etc). Look for a tab or menu entry that says "Advanced". Hopefully you will find some place on the mixer to enable analog out. If you see a "digital out" option in the mixer and it's enabled (checkbox?) disable it.
If there's no option you might check online and see if there's an audio driver upgrade.
pancenter-

Similar Messages

After using external speakers headphone jack no longer works

Hi, i plugged in some external speakers yesterday, the type that have two channel inputs (red and white) from my headphone jack. the speakers didnt seem to work, i thought it was the speakers that were broken, but now nothing will work from the headphone jack. the computer recognises they are there but there is no sound at all apart from slight fuzziness. it is nothing to do with the red light connection as ive had this problem before and its not that this time. i have reset vram and done the SMC reset too, but none of this has worked. the internal speakers work fine. nothing is muted, nothing is unbalanced. i have read everything single thread about similar problems and tried all the solutions i can find. can anyone help!!?? :'.(

Replacing a faceplate on an 83xx device is not a simple operation. It is not meant to be disassembled by the consumer. This is a risk you take of disassembling a working device. You may be able to disassemble and fix but there is no way for us to know whether you can fix it or not.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

Headphone jack appears dead, how to know for sure?

hi, i've done the obvious and really don't want to order a new system board this newer imac 20' with a dead headphone out jack. was working and now not. its hardware related i think as i booted up on another OS install on an external and same goes there. it just acts like it does not see the jack when inserted, ie. speakers continue to play. thx for any suggestions!
coocoo

Apple cared it.

Headphone jack is dead

Hello!
I have a brand new 24", 2.8 ghz, Intel iMac. I can't get the headphone output jack to work. I have tried connecting headphones and speakers, but the sound still only comes out the internal speakers. Please help me if you know what's going on...
Thanks
/Klas

Shortly after the computer going berserk related to a printer complication, I tried my headphones and zilch. Same symptoms as many others have reported. Not working. Internal speakers only. I suspected the printer related freezing up to be the cause, even though that has happened before and all was fine after a restart. Now, hearing what others have said, I'm thinking it might me just be a co-incidence. Tomorrow, I'm taking my Leopard iMac (3 months old) into my very friendly and generous store where I bought it and they are going to check it out. If it is somehow easily fixable at home, for the rest of you, I'll let you all know. I'll write what I find out tomorrow night hopefully or very soon.

When external speakers are plugged in to headphone jack, sound randomly goes back to internal speakers or digital audio setting, then back again

I have an essentially new MacBook Pro with Lion and all updates applied, and am wondering if this is a hardware or software problem. Essentially with something plugged into the headphone jack, things work as they are supposed to for a while, then the sound will switch back to internal speakers, or sometimes 'digital out' (I can watch it change in the system settings), and then often switch back. It doesn't seem to follow any sort of pattern or be related to any specific application that could be open, and happens with different sources of audio (iTunes, streaming from the web), and different external speakers or headphones plugged in.

Sounds hardware related. If it's brand new, and you're still under warranty I would have it checked out.
I have not experienced this on my computer.
As I understand it, you have analog RCA outputs from an 1/8" to left and right RCA outputs. when you're randomly using the computer, it'll switch to internal speakers, then to digital audio, back to your stereo analog external speakers.
This should not be happening and if it's happening with streaming content (I am unaware of anything that streams in 5.1 digital audio) then this must be something that an apple specialist should look at and consider.
Does this happen with the headphone jack out? when you hold your finger over the headphone jack area does a red beam come out of it *blinking* or just on? This will be a good indicator that your audio hardware is faulty. are you running HDMI out?

Bit of a problem (Headphone Jack and Scre

I just got a Zen Micro not too long ago and I love it. But recently I was having issues with the headphone jack. I was only getting sound in one ear and I thought at first it was an issue with the headphones, but it also happened with the new headphones that came with the player. I'm uncertain what the issues with the headphone jack are and I am curious if this warrants repair or not.
In addition to that during a recent roadtrip my screen got scratched pretty badly. I'm assuming they would repair this (all it appears to need is a new faceplate) but I'm curious if anyone could give me a ballpark estimate on how much that would cost.
Finally if there is a problem with the headphone jack, I'm assuming they would just replace it with a different one (At least that's the idea I've gotten from other topics) but I'm not sure if the headphone jack problem and the scratched screen (one being a defect, the other caused by me somewhat) would conflict with the warranty.

Okay, thanks for that info. I was wondering if the headphone jack issue applied to any problem with it or if there was a more specific thing that they would replace the unit for. I had noticed that alot of people had different problems with the headphone jack, many much more severe than mine, so I wasn't certain if they would take care of it.
As well, just to confirm, they replace the whole unit for that problem, right? So all of my music that I have on it will be lost I assume...

Cleaning Lint/Dust/Dirt From the Docking Port, Headphone Jack, Mic & Spkr

Does anyone know if you spray canned air (Dust Off) into the docking port, headphone jack, mic & speaker ports, if the air will blow the lint/dust/dirt deep into the phone or possibly under the screen where you can't get it back out?

i just use a toothpick and dig it out. the dock port and headphone jack are fairly closed off so the chance of pushing the lint / gunk in deeper is pretty low. so far no issues

5g ipod nano 8GB no sound through ear buds or headphone jack only when docked.

5g ipod nano 8GB no sound through ear buds or headphone jack only when docked. any suggestions? i don't want to replace any of the parts inside if at all possible.
I have a 5th generation 8GB iPod nano. I bout it off of eBay in May of 2010 and it has worked great until now (Apr 2011). The 5th gen plays music through the headphone jack even when no ear buds are plugged in. I was using it one day and it just stopped. I tried resetting it manually and automatically and I tried reinstalling iTunes. Nothing has worked. Now it won't even play sound though the ear buds (or the aux hook up in my car), only when it is docked to my iHome. Does anyone have any suggestions? I dont want to replace the iPod or any parts inside if at all possible. ANY SUGGESTIONS ARE WELCOMED! THANKS!

Headphone jacks are only good for so many in and out usages. Usually its the headphone jack itsefl that goes bad first but sometimes it is the internal part. If you are lucky you can clean out the inside and get it to work.
These devices are not made to last for someone who actually has those headphones around there neck and acually uses there listening devices through out the day plugging it in and out. This is not in any way an Apple thing, it is a problem with many devices. The male ends tend to get dirty hanging around then scratch the female end when used. In fact, using higher end headphones you can really notice even the smallest particles of dust on the male end of plug when used, that is the small popping you might notice when the cord moves.
Hopefully its a problem on the male side of things.
I would recommend a person that wants to use headphones alot to keep a small 2 inch extension plugged into there device that can be replaced when it goes bad inplace of wearing out the original plug.
Again, this is not an Apple problem alone.

Headphone Jack def

Got a Zen Micro with a headphone jack problem? I fixed mine very easily. This could also help with other models too. Here?s how:
Note: disassembling your unit will void any remaining warrantee.
Problem: The headphone jack solder joints get cracked from the prying force of the headphone plug. This force could be especially severe if you carry your player in your pocket and you?re not careful. It is an engineering problem but unfortuanately hard to prevent on any pocket device due to the design of the industry standard mini-phono headphone plug exerting prying force on the jack.
You?ll need a tiny Phillips screwdriver, a small pocket knife or small flat screwdriver, a fine soldering iron and some rosin-core solder, and a hot-melt glue gun.
Begin by sliding the on/off/lock switch to the locked position. Pry up the plastic jack face plate cover. It?s just stuck on with glue. You can replace it again when finished. This exposes two tiny Phillips-head screws. Remove them.
Slide the battery cover door off. Remove the battery. You?ll notice a metal plate under the battery that serves among other things, to secure the white plastic back cover to the main chassis of the player, and that the metal plate has two tabs that are inserted into slots at the top by the three gold battery contacts. Using your fingernail, slide the metal plate downward away from the battery contacts end. This will disengage the chassis from the back cover.
Use a small screwdriver to gently pry the bottom of the case out away from the chassis. This disengages a catch holding the chassis to the body. With the bottom of the case pried out, press on the metal plate down a the bottom at the small white circular Creative Labs warrantee seal to swing the chassis out from the white plastic back cover. Gently remove it all the way and set the player chassis aside in a safe place.
You?ll notice a small circuit board with the jacks and switch in the top of the back cover. It is held to the cover by two tiny Phillips-head screws. Remove them. Remove the circuit board from the back cover. The screws also hold a small metal cover over the jacks. Remove it.
Carefull remove the existing hot-melt glue from the factory. Take special care not to knick anything with your knife and don?t simply rip the hot melt off, but carefully cut and/or peel it off gently so as not to damage anything.
Notice 4 leads from the headphone jack are soldered onto the circuit board. If you look closely you?ll probably see that one or more are loose. It's usually the top right one between the headphone and USB jacks. * Solder them again, using more solder than was previously used, but don?t put too much on the top left one as it could come into contact with the little metal jack cover when it is replaced. Solder the 4 USB jack leads (outer cover ones) and the 4 on/off/lock switch leads while you?re at it. Replace the small metal cover to make sure the solder joints for the headphone jack don't come into contact with it.
Now you?ll want to secure the jacks so that the newly repaired solder joints are not stressed and broken again... If you have any doubts about your re-soldering job you might want to take a few minutes and reassemble and test the repair before using the hot melt. When ready, apply a generous amount of hot-melt adhesi've to the sides, backs and tops of the jacks and IMMEDIATELY replace the small metal cover pressing it quickly down until the mounting holes align. Very carfully remove any excess, taking extreme care not to knick anything.
Replace the circuit board into the back cover and replace the screws. Pay special attention to the fit. Make sure any extra hot-melt you may have missed removing isn?t interfering with the fit.
Carefully reassemble the chassis into the back cover, paying special attention to properly align and connect the two socket connectors on either side of the boards, and pressing firmly to ensure proper connectivity. Check the fit. Make sure the top of the display face is exactly aligned flush with the cover when reassembled. Check all the edges of the front face to ensure they are all aligned flush with their corresponding sides of the back cover.
Replace the small screws on the top by the jacks that attach the back cover to the chassis. 
Replace the stick-on plastic top-end face plate. Slide the metal plate in the battery compartment back up into the locked position. Make sure the 4 tabs on the sides of the plate lock over the corresponding tabs in the sides of the back cover (you can see through 4 holes in the sides)
Replace the battery and battery cover. Turn the power on. If successful, have a listen. You should hear both sides of the audio while wiggling the headphone plug.
It?s too bad you have to go through this but your Zen Micro is definitely worth the effort to fix, which you will agree having done it, is easier than it seemed like it would be. You shouldn?t have to do it again, but with the hot-melt for adhesi've, you can, using a little heat.
* Alternately you can use epoxy cement instead of hotmelt. I personally perefer this method but you have to be competent at electronics rework technicques, in particular, de-soldering of the jack. If you're not comfortable with this then just use the hot-melt. You'll need to de-solder the four jack leads from the circuit board pads and remove the jack. Make sure the leads are straight. Dry-fit the jack to make sure the leads aren't bent from the removal process and dry-test on the pcb to make sure the leads line up with the pads. Mix a pea-sized blob of epoxy cement and apply some on the bottom of the jack, but not enough that it will squish out and interfere with the cover, and position it back on the pcb. Place the jack on the board and line up the leads again on the pads. Re-solder the leads, replace the metal cover, and screw down the cover right away. (don't over-tighten) Reassemble and enjoy.
Message Edited by watcher on 04-27-2006 0:46 PM

Very nice.. I didn't need to bother with all those words. Thanks!
I noticed when I looked at the site above mentioned by SSR that I missed the step about releasing the catch at the bottom of the unit that holds the chassis with the back cover. Hopefully I didn't cause anyone to bust off the tab by leaving this step out.
Still I think it's a good idea to use the glue or it will likely happen again. The solder pads are pretty small so they might not hold on their own... Still it's easy to take it apart and do it again... but the fewer times you have to do that the better, and also, the pads have been known to delaminate.. then you're stuck with having to use wires AND then you'll HAVE to use glue to hold the jack in place..
Message Edited by watcher on 2-22-2005 07:00 PM

Headphone Jack Loose

I have had three macbook pros 13'. My most recent one has a sort of loose headphone jack. I was wondering if its normal? It take minimal pressure for it to engage inside the headphone socket. And comes our without much effort.
While in the other notebooks I owned, they were really tightly secured. And it would take a considerable amount of pull/push to en/disengage the headphones. as compared to my current laptop.
Just wanted to know how your headphones jacks are.

Owning a MBPro 13" myself: It just requires the amount of force to plug/unplug the headphone like on my iPods/iPhone. - feels just o.k.

Headphone jack, speakers went dead, analog mic jack dead, HDMI sound ok

HP ENVY dv7-7270ca
After about a year the device has lost all sound from internal speakers; the test meter in the 'Playback Devices' shows everything ok with the IDT Speakers, but the Headphone jack shows unplugged when headphones are indeed plugged in. 'Recording devices' shows Internal Microphone Array active and ok, Exernal Mic (IDT CODEC) shows unavailable, with an analog mik plugged into the jack.
Followed the procedures of uninstalling sound devices and drivers, removing batttery and holding power for 30 seconds; reloading device drivers specified in these forums, to no avail.
Did a data backup and reloaded Windows fresh from the factory image. Went in smooth. Still no sound or analog mike, or internal mikes for that matter.
I've got a client ready to lynch me because I convinced him to buy this thing.
Any ideas?

Hi @hageycomputer
I have just sent you a private message. If you are not sure how to check your forum messages, this post has instructions.
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

Headphone Jack doesn't work and internal speakers are stuck in mute.

So I have an 18' macbook pro with a 2GHz Intel Core i7 and running version Mac OS X (10.7.5). I recently dropped my computer off my lap while my headphones were still in. The headphone jack smashed into the computers headphone output jack I took out the headphones and they still work but now no matter what pair of headphones I use I cannot hear anything when plugged in. As well when I take out the headphones the sound output does not switch back to internal speakers but says Digital Out. I know the speakers work because when I was messing the out jack because I read when a red light is on inside the jack (which it goes on and off) means it is stuck in mute. That however has not worked so far and neither has putting in and taking out the headphone jack.

Use OnyX to clean your system and User cache files. It's free to download. Just click on the "Automation" tab, check the boxes and run it.
Dave M.
MacOSG Founder/Ambassador  An Apple User Group  iTunes: MacOSG Podcast
Creator of 'Mac611 - Mobile Mac Support' (designed exclusively for an iPhone/iPod touch)

Headphone Jack Glowing Red, Internal Speakers Not Working...

Hey, I have a 2.0GHz White MacBook (almost a week old), and I just recently came across this problem (this morning, actually). I usually have my MacBook connected to some external speakers through the headphone jack, the internal speakers are pretty terrible. Anyway, last night I left the computer on playing music as I fell asleep, this morning I woke up and the computer must have some how come unplugged from the AC power, as it was dead. I plugged it back in and everything was fine (I mean, it had to charge up, and the battery 'health' in iStat Pro was down to 93%, also not sure what this means... But everything else was fine). Then, I unplugged my external speakers and the jack was glowing red, I believe there's an LED inside. The internal speakers would then not work.
I did a quick Google search and discovered that this problem had been experienced on MacBook Pros. Someone recommended plugging in a set of headphones, I did so and then unplugged them and the internal speakers worked for a moment. I plugged in the external speakers again, and they worked (and work) fine. The problem is with the internals, they don't work, and plugging in my headphones again has not solved the problem, and the light is still on when the jack is not occupied.
Any ideas?
[edit] As of this writing, they are currently working, after plugging in the headphones again and unplugging them, however, the light still blinks when I do this, and there is a bit of a hesitation between the headphone being unplugged and the internal speakers kicking in... (longer than normal, I know there was always a slight delay, but this is a few seconds of blinking light and no sound).

you can fix this by "cleaning" the audio jack. the computer thinks that a digital output is connected. if you go to sound under system preferences, and it says digital output rather than internal speakers, then this is the problem.
I used a tightly rolled up piece of toilet paper to clean the jack. I twisted it up, stuck it in the jack, and then moved it around for a while. the red light went off and my internal speakers started working. someone else used a toothpick.
also, before i fixed this, i couldn't turn the volume up or down (unless i was using headphones) and the volume level screen that shows up on the screen had a circle with a line thru it...like the no smoking signs, but small and just under the volume bars.
http://discussions.apple.com/thread.jspa?messageID=3700681&#3700681
good luck

I've upgraded to OS 10.8.2 and my Bowers and Wilkins MM-1 Speakers were working fine until today, and now they won't play any sound at all, even though iTunes shows the audio is playing. I've tried both the headphone jack and the USB port. Please help!

I've upgraded to OS 10.8.2 and my Bowers and Wilkins MM-1 Speakers were working fine until today, and now they won't play any sound at all, even though iTunes shows the audio is playing. I've tried both the headphone jack and the USB port. Please help! I don't want to have to be stuck using my internal speakers!
Thank you,
Chris

Michael,
Thanks. I haven't mixed down the audio or checked the number of tracks in Prefs. Good points.
As far as a mixdown goes, I'll definitely give it a try, though I wonder whether or not the tracks will be recognized during mix down recording - given that you can't hear either of those segments in playback. Just have to try.
Re the preferred number of allowed tracks - I'll go check as soon as I send this off, but I'm not sure that applies in this case, since the two Channels containing the segments that are pinked out are not in additional tracks. I should have mentioned that other audio clips and segments on the same Channels in the SAME tracks ARE heard in playback. As are two additional track in the 2nd Sequence. It's only when the two sequences are joined that the pink tinted segments can't be heard. Within the sequence the same audio cuts playback as they should. Thanks again &
Best regards,
David

Headphone jack dead on Audigy 2 ZS Platinum Pro front pa

I have the Creative Soundblaster Audigy 2 ZS Platinum Pro running on a 2.4 GHz, Gb PC?with XP Pro. Everything was running perfectly yesterday evening. I went away for about one hour, came back to listen to some music and couldn't hear anything in my headphones. I hadn't made any hardware or software changes since I last used them. The headphones are plugged into the large (6.5mm) jack on the external front panel. The system is recognising them because the speakers mute?when they are plugged in, but no sound comes out. (If I plug headphones into the 3.5mm jack on the little volume control handset coming from the woofer, they work fine). I've tried two sets of headphones and I know that they are OK. In summary:- No sound from front panel 6.5mm headphone jack.- Sound connections and volumes seem to be OK, because speakers and woofer volume control headphone jack work fine.- Headphones are not the problem.- Speakers are muted when headphones are plugged in, but still no sound from 6.5mm jack.- No hardware or software changes since they were last working. HELP PLEASE!

OK problem solved. The flat connector on the card at the back of the computer was very slightly loose on one side only. I could only tell when I actually tried to move it myself - it certainly looked OK. Strange that the audio made it to the speakers OK but not to the headphones!

Speakers & headphone jack are dead

Similar Messages

Maybe you are looking for