Speakers play when earbuds are plugged in

System Model    HP Pavilion TS Sleekbook 15
System SKU    D1E39UA#ABA
OS Name    Microsoft Windows 8.1
Version    6.3.9600 Build 9600
sound drivers:
Name    IDT High Definition Audio CODEC
Manufacturer    IDT
Status    OK
PNP Device ID    HDAUDIO\FUNC_01&VEN_111D&DEV_76E5&SUBSYS_103C193B&REV_1003\4&1A95E538&0&0001
Driver    c:\windows\system32\drivers\stwrt64.sys (6.10.6425.0, 529.50 KB (542,208 bytes), 9/16/2014 10:46 PM)
Name    High Definition Audio Device
Manufacturer    Microsoft
Status    OK
PNP Device ID    HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1003\4&10EED1DB&0&0001
Driver    c:\windows\system32\drivers\hdaudio.sys (6.3.9600.16384, 386.50 KB (395,776 bytes), 8/22/2013 4:38 AM)
This device only has one plug on the left side, so its not a case where the user plugged into the wrong slot.
We had this challenge eariler this year and after days of playing with it, I beat it into submission but I am
not willing to waste that kind of time again.
In control panel, hardware and sounds, sounds, playback devices there 3 devices listed:
Digital Audio (HDMI) - is disabled
Speakers/HP - is enabled and listed as "default device" (the weird thing is it lists Front Panel Analog Jack
AND Left Panel 3.5 mm Jack but this machine only has one jack?!)
Communications Headphones - is disabled
I have tried every combination including deleting and disabling them all and I can't get it to play just through
the headphones.  It does not appear to be specific to the app, any browser, any music, any movie, they all play
in both no matter what I try...
Please... HELP!

Hi @molivero ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your and your HP Pavilion TouchSmart 15-b150us Sleekbook and headphones not working correctly.
Be sure that the device cable has a 4-conductor, a connector that supports both audio-out (headphone) and audio-in (microphone). Here is a document on connecting headphones.
What is the Manufacturer of the Headphones?
Communications Headphones - is disabled, have you tried to enable this?
Please let me know.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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