Speakers plugged in, says "audio device not installed"

My speakers are plugged into the correct port, the light for them is on but it says the drivers for this device are not installed, I click reinstall driver and it doesnt work, I bought this thing called Driver Genius and I did what I could, I didnt really understand much but I did what the directions told me, still didnt work! can anyone help me. I have a Compaq Persario and Windows Vista Home Basic. My speakers are Creative.

Hi CyborgHP,
What model number of PC do you have?
Also, try taking a look at this HP Support video and document on fixing sound problems. Chances are one of the steps described will fix the problem.
Let us know how it goes.
...an HP employee just trying to help where I can, but not speaking on behalf of HP.

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    Hi Yiruso,
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    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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    Hello hungvocam 
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    Please click the White Kudos star on the left to say thanks.
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    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
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    Microsoft MVP - Windows Experience

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