Special Characters and the Character Palate

I am trying to type a composition for my Italian class. I need to insert a few accent marks. Common sense tells me that I should use the "special characters" option on the edit menu, and a little research explains that a character palate should pop up. However, when I click special characters, nothing happens! What do I do?
Thank you for your help!

Jennifer,
Do I understand correctly that you are calling up the Character Palette (using, e.g. Edit/Special Characters...) and nothing happens, i.e. no Palette pops up?
If yes, then Tom Genecke provided this link:
http://docs.info.apple.com/article.html?artnum=307354
which solved the problem for me right away.
As for international characters, I warmly recommend including the US-Extended Keyboard in your layout (System Preferences/International/Input Menu). This allows you to use shortcuts for characters such as à or ì (Alt-`/~ (top left hand corner of your US keyboard) followed by the letter a or i, respectively), or é, á, or í (Alt-e followed by e,a, or i). And a host of others.
Good luck on your composition!
Michael

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