Special characters not available in interactive pdf

Hello, when typing in one of the textfields in my interactive pdf I noticed I can't use special characters like é, à, ê, ...Instead I get Ø
I can't choose the font so am I stuck with this characterset?
We need the forms in combination with the forms on our new website. When filled in on the website this interactive pdf gets created automatically so we can work with the data so it's quite important people can fill in their data correctly.
grtz

What version of InDesign are you using?
Might help an upgrade as a similar error was in CS6 in German where we got different letters than ÄÖÜäöüß.

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