Special characters not in shoppincart ?

We have an external vendor with a catalogue that contains descriptions with special characters like ø
when transfered to the shoppingcart it is translated to #ꀯ뺐
In the conversion to pdf it crashes since the character can't be translated
is there a method to solve these kind of special character problems ? or does our system finally needs an upgrade ?
the system is srm 5.0
kind regards
Arthur de Smidt

Hi!
Please verify if the KBA below will help you:
1645581 - Special character are transferred as "#" to SRM
Best regards,
Christian Zeuch

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> I'd also like these HTML entities to be in decimal
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Murray --- ICQ 71997575
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==================
http://www.dreamweavermx-templates.com
- Template Triage!
http://www.projectseven.com/go
- DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs,
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==================
"berrr" <[email protected]> wrote in message
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>
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>
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