Special Offer not available

I keep being sent emails by Adobe tellign me that there is a special price available for Creative Cloud for existing users.  When I try to sign up, I am told that I don't qualify.  I have registered copies of Lightroom, Photoshiop Elements and Premiere Elements, all latest versions.  I understand that the elements versions do not qualify as they are not part of Creative Suite, but Lightroom should.  Does anyone know what's going on here.  Firstly, I think I should be eligible and secondly, I resent being sent emails telling me that there is a special offer available that I am not eligible for!

The offer pricing is for existing users of CS3-CS6, suites or point products.  Unfortunately Lightroom is not a CS product so does not qualify.  I'm sorry that you've received emails for offers you're not eligible for.  Please let me know if I can email you to get further details on the offers you received.
Thanks
Bev

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