Specific set of XDCam EX720p50 footage won't play in Premiere (or After Effects)

Hi There
I've been given a media drive full of past projects and media by a client, which contains (among other things) .mov files which Quicktime Player Movie Inspector tells me are XDCam EX720p50 35Mb/s VBR 1280x720, 16 bit integer (little-endian), Stereo 48Khz.  The sound plays fine, but the video shows only a red screen with occasional digital-dropout-like square flicking across the screen.
This PC system is newly installed and running OK, and footage of the same type (given the same credentials by Quicktime Player) from a different client plays fine in Premiere
(Quicktime player will open both sets of files and give you the info, but sends you to the extra-codec page)
So my conclusion is there's a problem with the set of files that won't play (rather than the system)
And my question is....
WHAT CAN I DO?  Can anyone give me some advice on how I might get these files working?  They have been edited before in a previous version of Premiere by another editor, without issue so they should work...
All help appreciated
Thanks
jON
(Premiere CS5.5, Win 7 64bit, core i7 2600K at 4.8Ghz, 16Gb RAM, GeFore GTX 570)

I have a similar problem. A friend sent me the .mov files he recordedin the XDCAM 16x9 1920x1080 . I can't import them into my Win7 Premiere Pro. Codec Missing or unavailable. Lots of people seem to have the same proble id using a PC - particularly when they have been sent the .mov files on a hard drive. The folder
I can play the videos using VLC but not on WindowsMedia or DivX (sound only) or with QuickTime ( won't load - needs new software from Adobe plugins)
If this is a codec problem why can VLC play it?
I have checked out the files with MediaInfo and they are slightly different to the above. Are there ary rules to determing the value of the parameter for the bat file for my mov file. I think this looks like stereo but you will recognise the information you would need. I tried the current bat but that has another audio file map.
General
Complete name                            : P:\H2012 Videos Walter HD\contest.jury.mov
Format                                   : MPEG-4
Commercial name                          : XDCAM EX 35
Format profile                           : QuickTime
Codec ID                                 : qt 
File size                                : 85.4 MiB
Duration                                 : 19s 720ms
Overall bit rate mode                    : Variable
Overall bit rate                         : 36.3 Mbps
Encoded date                             : UTC 2012-11-15 18:58:16
Tagged date                              : UTC 2012-11-21 12:46:49
Writing library                          : Apple QuickTime
©TSC                                     : 25
©TSZ                                     : 1
Video
ID                                       : 1
Format                                   : MPEG Video
Commercial name                          : XDCAM EX 35
Format version                           : Version 2
Format profile                           : Main@High
Format settings, BVOP                    : Yes
Format settings, Matrix                  : Custom
Format settings, GOP                     : Variable
Codec ID                                 : xdve
Duration                                 : 19s 720ms
Bit rate mode                            : Variable
Bit rate                                 : 35.0 Mbps
Width                                    : 1 888 pixels
Original width                           : 1 920 pixels
Height                                   : 1 062 pixels
Original height                          : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 25.000 fps
Standard                                 : Component
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Compression mode                         : Lossy
Bits/(Pixel*Frame)                       : 0.698
Stream size                              : 81.7 MiB (96%)
Title                                    : Apple Video Mediensteuerung / Apple Alias-Datensteuerung
Language                                 : English
Encoded date                             : UTC 2012-11-15 18:58:16
Tagged date                              : UTC 2012-11-15 19:01:34
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
Audio
ID                                       : 2
Format                                   : PCM
Format settings, Endianness              : Little
Format settings, Sign                    : Signed
Codec ID                                 : sowt
Duration                                 : 19s 720ms
Bit rate mode                            : Constant
Bit rate                                 : 1 536 Kbps
Channel(s)                               : 2 channels
Channel positions                        : Front: L R
Sampling rate                            : 48.0 KHz
Bit depth                                : 16 bits
Stream size                              : 3.61 MiB (4%)
Title                                    : Apple Ton Mediensteuerung / Apple Alias-Datensteuerung
Language                                 : English
Encoded date                             : UTC 2012-11-15 18:58:16
Tagged date                              : UTC 2012-11-15 19:01:33
Menu
ID                                       : 3
Duration                                 : 19s 720ms
Title                                    : Zeitmarken-Mediensteuerung / Apple Alias-Datensteuerung
Language                                 : English
Encoded date                             : UTC 2012-11-15 19:01:34
Tagged date                              : UTC 2012-11-15 19:01:34

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