Spectre XT - screen frame broken ! urgent assistance needed

I have exactely the same issue with my Spectre XT as some one else already posted before: The left hinge has become so stiff that it is starting to break the screen frame and lid apart unless I am ultra careful to pinch the front and back sides together while opening or closing the lid with my other hand. I'm based in Paris France and would like to have assistance from HP ASAP. Many Thanks!

Hi , Please use the following link to create yourself a case number, then call and it may help speed up the call process:
Step 1. Open link: www.hp.com/contacthp/
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number
Case number and phone number appear.
They will be happy to assist you immediately. Thanks.

Similar Messages

My touch screen is broken and i need to back my files up but it wont let me connect to itunes because i have a passcode on my phone which i cant enter because my screen is broke

my touch screen is broken and i need to back my files up but it wont let me connect to itunes because i have a passcode on my phone which i cant enter because my screen is broke

Bummer. Hope you've been backing up to iCloud so you can restore your information after you get the phone replaced.

HT1212 my iphone screen is broken and i need to access it through itunes but my phone is locked. it cannot be unlocked on the screen but is there any way i can do it on itunes?

my iphone screen is broken and i need to access it through itunes but my phone is locked. it cannot be unlocked on the screen but is there any way i can do it on itunes so i can access it?

Depends, if you've synced with this iTunes, while that passcode was enabled, you won't be prompted to enter the passcode when connecting your phone. If you have not synced, while that passcode was enabled, you will. So, if you fall in the later, there is no way to do what you want.

PLEASE HELP! My screen is broken and I need to sync!

My screen broke, everything else is working fine, and I want to sync the broken phone with the computer one last time. I need the phone numbers. I have a Palm 755P from Verizon.
I have the plug that is the USB end connected to my computer, and the prong thing that attaches to the bottom of the device with a "sync bottom" on it. My touch screen is broken and is many shades of vibrant color
Is there a way to perform sync or navigate through menus without using the screen? Please help!

I am connected to a Mac with OS 10.4. Thank you!

HT1692 my iPhone4 screen is broken and i need my contacts list ?

MY IPHONE4 SCREEN IS BROKEN I NEED RECOVER MY CONTACTS A.S.A.P

Open the contacts app on your computer or go to iCloud.com

HT4113 My screen in broken and I need to sync/backup my phone. Please help!!!

My iphone 5 screen went out on me (it is blacked out) and I need to sync/backup my phone before I get it serviced for a new screen. Unfortuantely, I am unable to sync my device to my itunes on my macbook, because it is asking me to enter my passcode to unlock my phone. The only problem is my screen doesn't work so I am unable to do so! I am able to call Siri on my phone, but even she is saying she cannot unlock my phone even if I verbally told her my password. I already have an apple appointment set up, but I didn't realize this question until I got home. I understand my itunes purchases are retrievable- it's my personal photos, notes, videos etc that I am trying to save. My cloud backup is already maxed out, but there is still more stuff on my phone to salvage. I would like to have my phone info backed up before they fix/restore my screen. I risk losing everything! (disclaimer: My previous laptop has been broken so I was unable to do a recent backup, hence my frustration). Please, if you can offer me any constructive advice on how to sync my disabled screen and passcode-locked phone, that would be greatly appreciated!

I am connected to a Mac with OS 10.4. Thank you!

Can't get ATV working with Onkyo TX-SR605-URGENT ASSISTANCE NEEDED!!

I'm hoping someone will be able to give me some advice, as I've now spent way too much time trying to figure out what's going wrong. I've just purchased the Onkyo receiver, which in itself is an extremely daunting piece of equipment after my very straightforward Rotel stereo amp!
I have only 1 HDMI connection available on my 32" Panasonic LCD TV & have, to date, had my ATV connected to it. With my ATV also connected to my amp (via RCA cable), I've been happily viewing/listening to all my iTunes content this way. I understand from reading elsewhere in this forum that I should be able to maintain my HDMI connection to ATV, connect into the receiver using optical, and by so doing, obtain the same results (if not better, thanks to the optical connection) as was previously the case. So far, I've been unable to do this. The only way I've been able to get any audio happening through the speakers is by reconnecting the RCA cable. The optical cable I purchased by the way is a good quality one so I doubt this is where the problem lies - although I guess it's possible.
The 1st problem I encountered when endeavouring to set the system up was that I was unable to get any onscreen information, as I couldn't find an AV input that responded to the receiver's 'setup instructions'. I assumed this would come via the TV's HDMI AV option, given the ATV is the means of connecting to the TV & that's connected via HDMI, but no joy. However, I did some of the basic setup w/o the onscreen visuals, and proceeded to see if I could access my iTunes content with the connections I referred to earlier. As I said before ... no go w/o the RCA cable connected and even then, no sound through the speakers if I reverted to just watching the TV.
I'm driving myself crazy here, and am now at the point where I can see no value in continuing to read & re-read the Onkyo manual. Although I can accept that it's likely to take me some time to learn how to properly drive this beast and get the most out of it, I don't think (from what I've read elsewhere here) that it should be this hard to get what I'm wanting up and running.
Please HELP and save my sanity!
[Thanks in advance to anyone who comes to the rescue ]

jrmccoy, thank you so much! I have never used an optical connection until now, & so was not aware of the necessity to get the 'snap' happening in order to get a good connection. With some trepidation, I applied the required force to the connection to the ATV - sure enough, it 'snapped' in. I tried to get the receiver connection to snap as well, but had no luck there - it seems to be a very 'sloppy' rather than tight connection that slips out with very little effort. However, after pushing really hard on the cable & getting no better connection, I gave up & tried it as was. The result was that , yipee, I now have it all working as I'd anticipated it should. The only thing I still don't have, is the TV sound coming through the speakers - I thought that with the ATV providing the conduit between the TV & the receiver, I wouldn't need any other connection from the receiver to the TV. I suspect now that that was an incorrect assumption! Thought it was all a bit too easy ... sigh.
Once again Apple Discussions have come to my rescue - I honestly don't know what I'd do without the assistance of all you generous people out there with so much & such wide-ranging knowledge!

Urgent Assistance needed on this

Hi, I am fairly new to Java and this assignment is way over my knowledge, if anyone able to assist me on the whole coding, that would be great. Thanks all.
I am thinking on using array and the file heading on hardware.dat can be omitted.
Task-
Imagine that you are an owner of a hardware store and need to keep an inventory that can tell you what different kind of tools you have how many of each you have on hand and cost of each one.
Now do the following:
(1) Write a program (Tool.java) that,
(1.1) Initializes (and creates) a file ?hardware.dat?
(1.2) lets you input that data concerning each tool, i.e. the program must ask the user for input and each of the user input is written back in the file.
The file must have the following format:
Record# Tool Name Qty Cost per item (A$)
1 Electric Sander 18 35.99
2 Hammer 128 10.00
3 Jigsaw 16 14.25
4 Lawn mower 10 79.50
5 Power saw 8 89.99
6 Screwdriver 236 4.99
7 Sledgehammer 32 19.75
8 Wrench 65 6.48
(1.3) Exception handling that must be taken into account-
(1.3.1) User must not input incorrect data
(1.3.2) Cost of the item must be a number
(2) Write another program (ListToolDetails.java) that,
(2.1) lets you list all the tools, i.e. it will read the data from ?hardware.dat? in a proper manner (you can choose the display format), File name should not be hard coded.
(2.2) lets you delete a record for a tool, as an example- you can delete all the details pertaining to the tool ? Wrench. Once you delete the information, records must be updated in the ?dat? file.
(2.3) List the total price(rounded to two decimal places) of each tool, as an example, the total price of all the Hammers is A$128 * 10 = A$1280.00
(2.4) Exception handling that must be taken into account-
(2.3.1) In case user inputs an incorrect file name
(2.3.2) In case user inputs incorrect Tool name (when the user wants to delete something)
Bonus Task
This task deals with the inclusion of Javadoc comments and generation of documentation pages.
Task-
Your task is to add meaningful javadoc comments in all the programs and generate HTML documentation pages.

Hi, I am fairly new to Java and this assignment is
way over my knowledge, if anyone able to assist me on
the whole coding, that would be great. Thanks all.
I am thinking on using array and the file heading on
hardware.dat can be omitted.
Task-
Imagine that you are an owner of a hardware store and
need to keep an inventory that can tell you what
different kind of tools you have how many of each you
have on hand and cost of each one.
Now do the following:
(1) Write a program (Tool.java) that,
(1.1) Initializes (and creates) a file
?hardware.dat?
(1.2) lets you input that data concerning each tool,
i.e. the program must ask the user for input and each
of the user input is written back in the file.
The file must have the following format:
Record# Tool Name Qty Cost per item (A$)
1 Electric Sander 18 35.99
2 Hammer 128 10.00
3 Jigsaw 16 14.25
4 Lawn mower 10 79.50
5 Power saw 8 89.99
6 Screwdriver 236 4.99
7 Sledgehammer 32 19.75
8 Wrench 65 6.48
(1.3) Exception handling that must be taken into
account-
(1.3.1) User must not input incorrect data
(1.3.2) Cost of the item must be a number
(2) Write another program (ListToolDetails.java)
that,
(2.1) lets you list all the tools, i.e. it will read
the data from ?hardware.dat? in a proper manner (you
can choose the display format), File name should not
be hard coded.
(2.2) lets you delete a record for a tool, as an
example- you can delete all the details pertaining to
the tool ? Wrench. Once you delete the information,
records must be updated in the ?dat? file.
(2.3) List the total price(rounded to two decimal
places) of each tool, as an example, the total price
of all the Hammers is A$128 * 10 = A$1280.00
(2.4) Exception handling that must be taken into
account-
(2.3.1) In case user inputs an incorrect file name
(2.3.2) In case user inputs incorrect Tool name (when
the user wants to delete something)
Bonus Task
This task deals with the inclusion of Javadoc
comments and generation of documentation pages.
Task-
Your task is to add meaningful javadoc comments in
all the programs and generate HTML documentation
pages.First of all , If its your assignment you are ment to do it your self !!
if u have a problem understanding stuff ask your tutor or prof.
they are paid to teach u this stuff....
second : break the problem in to small task as suggested before, it will help u understand the stuff better
Last thing : No one here is gona do your home work for u
so better start doing some research and if u have an implementation or a logic problem then post them here, sure people will help.
now from what i read i think u need to start looking up on
1) get data from the user : u need some thing like bufferedreader
2) validate the input : check with the upper and lower bounds
3) File handing : research on how to write to a file there are a milion pages there on the web teaching you this stuff

Urgent assistance needed on textfields/labels please!!

I have been trying for days to add labels and textFields to my applet and can only manage to display one.
My assignment instructions suggest I use makeTextField method and call the setEditable method from the makeTextField method to avoid repetition of code.
The following is my code...I must have this done in the next couple of days so if someone could please please give me some assistance it would be really appreciated....also, thoughts on my layout would be great as well...i cant seem to set up my buttons in the correct order.
import java.awt.*;
import java.awt.event.*;
import java.applet.Applet;
public class Registry4b extends Applet implements ActionListener {
public void init() {
backgroundColor = new Color(200,255,255);
this.setLayout(new FlowLayout(FlowLayout.CENTER,4,1));
makeButtons();
row1 = makePanel(new FlowLayout(FlowLayout.LEFT,4,2),backgroundColor);
row1.add(clearB);
row1.add(studFindB);
row1.add(studForB);
row1.add(courB);
row2 = makePanel(new FlowLayout(FlowLayout.LEFT,4,2),backgroundColor);
row2.add(studBackB);
row2.add(courFindB);
row2.add(courForB);
row2.add(studB);
row3 = makePanel(new FlowLayout(FlowLayout.LEFT,4,2),backgroundColor);
row3.add(courBackB);
add(row1);
add(row2);
add(row3);
Panel p = new Panel(new BorderLayout());
Label studID = new Label("STUDENT ID");
TextField entry = new TextField(" ");
p.add(studID,BorderLayout.WEST);
p.add(entry,BorderLayout.CENTER);
Label firstTF = new Label("FIRST NAME");
makePanel(new BorderLayout(2,2),backgroundColor);
add("West",courBackB);
add("East",studB);
makePanel(new BorderLayout(2,2),backgroundColor);
add("North",p);
add("South",courForB);
makePanel(new BorderLayout(2,2),backgroundColor);
add("North",courFindB);
add("South",studBackB);
makePanel(new BorderLayout(2,2),backgroundColor);
add("West",p);
add("East",studForB);
setBackground(backgroundColor);
clearB.addActionListener(this);
courBackB.addActionListener(this);
studB.addActionListener(this);
courForB.addActionListener(this);
courFindB.addActionListener(this);
studBackB.addActionListener(this);
courB.addActionListener(this);
studForB.addActionListener(this);
studFindB.addActionListener(this);
private Label makeLabel(String label) {
Label label1 = new Label(label,Label.RIGHT);
label1.setFont(new Font("Courier",Font.BOLD,10));
return label1;
public void start() {
appletWidth = 8*4+row1.getSize().width;
appletHeight = 8*(2+courBackB.getSize().height);
public void paint(Graphics g) {
setSize(appletWidth,appletHeight);
validate();
public void actionPerformed(ActionEvent e) {
String s = (String)e.getActionCommand();
private Button makeButton(String label, Color color, Font font) {
Button b = new Button(label);
b.setBackground(color);
b.setFont(font);
return b;
private Panel makePanel(LayoutManager lm, Color c) {
Panel p = new Panel();
p.setLayout(lm);
p.setBackground(c);
return p;
private void makeButtons() {
Font f = new Font("Courier", Font.BOLD, 10);
Color grey = new Color(255,100,100);
clearB = makeButton("CLEAR",grey,f);
studB = makeButton(" STUDENTS ",grey,f);
studForB = makeButton("->",grey,f);
studFindB = makeButton("FIND",grey,f);
courFindB = makeButton("FIND",grey,f);
studBackB = makeButton("<-",grey,f);
courB = makeButton(" COURSES ",grey,f);
courBackB = makeButton("<-",grey,f);
courForB = makeButton("->",grey,f);
TextField addressTF = new TextField("ADDRESS", 10);
static final String initialString = " ";
String Filler = " ";
Panel row1, row2, row3, p1;
int appletWidth, appletHeight;
Button clearB, studForB, studFindB, courFindB,
studBackB,courB, courBackB, studB, courForB;
Color backgroundColor;
thanks in advance for anything someone can do for me

I haven't tried your code, but since you use a layout manager, you shouldnt need to think about setting the size for the applet.
And I think when you call the method makePanel the last 4 times, you want to use the returned panel to add your components on. Right now you add everything directly to the panel and never use the panels you create.
And you also reuse some of your components more than once (like e.g. courBackB). You need to create a new button everytime, otherwise if you try to add the same button twice, the second one will not be displayed.
Try to add the components one by one and check it is displayed before you add the next one.
If you want to check what components and their sizes etc, you have on your applet, here is a little trick. Get the focus on your applet and press ctrl+shift+F1. If you run the applet in a browser, you will get something in the java console that displays all your GUI components and a description of them. So
It might help you.
Also take a look of the Java Tutorial for the AWT. You can download it from
http://java.sun.com/docs/books/tutorial/information/download.html
called tut-OLDui.zip.

My iPhone Screen is Broken and I Need to Access the Photos

So my iPhone screen is completely shattered and it does not respond to touchscreen. I tried unlocking it with the thumb reader, but it did not work. I have since gotten a new iPhone, but I would like to get my pictures off the old iPhone. Any help would be appreciated.

AreBear wrote:
So my iPhone screen is completely shattered and it does not respond to touchscreen. I tried unlocking it with the thumb reader, but it did not work. I have since gotten a new iPhone, but I would like to get my pictures off the old iPhone. Any help would be appreciated.
Simply restore from the latest backup you made to iCloud or iTunes, prior to the damage incident. You were backing up to iTunes regularly, or at least using iCloud to backup wireless & automatically... right?
If you cannot make a backup of the damaged device at this point, and you do not have a backup of the data on the device, then you cannot access the data on the device, and it is lost. What would you have done if instead of simply being damaged, it had been lost or stolen?
This is a harsh lesson. Now you know why it is recommended to backup regularly. Learn from your mistake, and don't repeat it.
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support

Itunes problem. Urgent assistance needed please!!

Hello:
Yesterday I updated my itunes version and installed the new 7.0.2 version but every time that I open the itunes, my computer get restarted. Please let me know what I have to do to resolve my problem.
Thank you very much.

Yesterday I updated my itunes version and installed the new 7.0.2 version but every time that I open the itunes, my computer get restarted.
are you getting any sort of blue screen? if so, what numerical and text codes are you getting with it? (ie 0x[zeros/letters/numbers] CAPSANDUNDERSCORES)
if the blue screen mentions a specific file, let us know what that is called too. (exact spelling, please.)
here's a reference on the sorts of things i'm asking about:
Troubleshooting Windows Stop Messages
if you're not seeing a blue screen (or just a flash of one), we can use this technique to make hidden blue screens appear for us:
1) Open your system control panel (Start->Control Panels->System).
2) Select the "Advanced" tab.
3) Click the "Startup and Recover" section's "Settings" button
4) Verify that under "System Failure" the "Automatically restart" checkbox is not checked.

Urgent Assistance Needed

Hi there fellows,
I am having a problem formatting this HP G62, well first issues is the heat exhaust, it very hot, however I manage that but the real issue is the I cannot go ahead and complete to format this laptop, every time it says " A problem has been detected and windows has been shutdown to prevent damage to your computer". I thought it was due to its heat exhaust, but it couldn't be since I directly faced it to an electric fan, aircon so it wont get hot. I tried logging in to its normal windows 7 log in, but I couldn't since the format process has been halfway and all the data on the HD has been deleted,
I'll greatly appreciate all of your efforts in solving this concern of mine.
pls email me back ASAP.
Thanks,
Rob Philipps

Hi Rob,
Please post the HP product number for your laptop so that the members of the community can better assist you with your questions and issues.
Performing a hard reset as that can sometimes restore the system fan to working order. See Use Hard Reset to Resolve Hardware and Software Issues for details. This posted article is an excellent source of information for dealing with heat issues.
Now try the HP recovery disks or USB recovery flash.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT

My iphone 4S screen is broken and i need to replace at apple service centre ,how much it will be cost at apple service centre(ORIGINAL)??i

i want to know the cost of iphone 4s display in apple sevice centre(ORIGINAL)???

Apple does not sell parts. You cannot get a genuine Apple screen, unless it is one that was removed from a damaged or stolen device. If you want genuine, then go with the out of warranty replacement. If you are going to try and replace it yourself, then you get what you get. Take your chances.

BB Maps Screen Stays White-Urgent Help Needed

I'm using a BB Pearl 8130 under Telus and it seems that whenever I activate the GPS option in BB Maps and it begins to move with my position the screen begins to appear white where the new part of the maps should be. This eventually results in a white screen with my arrow position on it and that's it.
I've tried closing and reopening the app., pulling the battery and waiting for 5 mins. nothing, I've also cleared the memory for BB Maps and nothing happens. I've also checked my phones total memory and it is at 12401841 bytes of free space so that shouldn't be affecting the program. The only thing that I haven't done yet and am dreading is to completely reset the phone back to it's default. If anyone has had this problem or know how to fix it, it would be extrememly appreciated as I usually use BB Maps alot for navigating around in areas I'm not familiar with.
Exodus_161

I've checked around the forums regarding issues with white screens and it seems that the issues everyone else is having is a full out white screen. In my case I still have control over my Pearl and can still close and run any other program effortlessly. I can still see my tracking arrow in the BB Maps as well as my dashboard containing heading, speed, etc. and they all report accurately, I just lose the actual map itself.
I did read that Telus has their own GPS program now as well for an "additional" fee monthly but that is ridiculous because if Rim created a map program and Telus makes a point to let you know about this option then it should work, should it not? lol
Exodus_161

Urgent Assistance needed - Problems on entourage mail migration from

I was migrating all my Entourage (office for Mac 04) e-mails from my Powerbook G4 to my new MacBook (with office for Mac 08). I see now that I lost all my e-mails (more than 40.000) and I canf found nothing on the HD of the Powerbook G4. I have also lost my backups before so I m in critical position. Somebody can help and give me hints to recover the HD or my emails? Many Thanks L.

Unless you trashed the files, I would think they are still on your Powerbook. If I remember correctly, those files live in a Microsoft folder within the Users folder. You can do a search thru Spotlight.

Spectre XT - screen frame broken ! urgent assistance needed

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