Speed dropped to 0.75mb and other advice needed

Hi, I have been having a drop in usual speed usually 1.0mb, ip profile is 750mbs. so they sent an engineer out and fixed 2 faults now im waiting for ip profile to go back up, its synched at 1664kbps now yet profile is still 750. Here is some details of my connection at the minute.
Line state
Connected
Connection time
0 days, 0:56:34
Downstream
1,664 Kbps
Upstream
448 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Interleaved
Noise margin (Down/Up)
5.6 dB / 12.0 dB
Line attenuation (Down/Up)
63.5 dB / 31.5 dB
Output power (Down/Up)
16.9 dBm / 12.3 dBm
Anyway thats the background information, the engineer told me there is a fibre optic cabinet freshly installed 1mile from me. My exchange currently is 4miles from me in pomeroy county tyrone but once this box goes live my internet will come from there instead, affectively ill be 1mile from the exchange then. Doing a bit of research I found out this cabinet goes live 31st july 2010 so do I have to order bt infinity to get a better speed than i have now? I have had no letters no contact nothing, I wouldnt even of known about this fibre optic 40mb service only the engineer came out. In the availability checkers theres no information yet about my phone number, it just says 1mb like what im getting. If someone could let me know how to order the new service or does it be automatically updated on 31st july. I want the new speed asap.
Another thing since the ip profile has been stuck at 750kbps ive noticed in modern warfare 2 the latency is alot worse, sometimes doesnt find a game until it gets to <110ms. Really annoying. Before using speedtest.net i would get a ping of 53 now I get around 80ms.

How do I get a mod to look at this? Here is my speedtester info
Download speedachieved during the test was - 691 Kbps
For your connection, the acceptable range of speeds is 200-1000 Kbps.
Additional Information:
Your DSL Connection Rate :1664 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 750 Kbps
and latest hub info
ADSL line status
Line state
Connected
Connection time
1 day, 1:29:03
Downstream
1,664 Kbps
Upstream
448 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Interleaved
Noise margin (Down/Up)
5.9 dB / 12.0 dB
Line attenuation (Down/Up)
63.5 dB / 31.5 dB
Output power (Down/Up)
16.9 dBm / 12.3 dBm
Loss of Framing (Local)
67
Loss of Signal (Local)
16
Loss of Power (Local)
0
FEC Errors (Down/Up)
182158 / 143
CRC Errors (Down/Up)
514 / 2147480000
HEC Errors (Down/Up)
nil / 114
Error Seconds (Local)
481
Do i need to wait just for speed to go back up? Been low for a week nearly now. The engineer said there was water on the line or something and thats gone now and I have been synching higher than normal, I usually only sync at 1440 or so, its 1664 atm. And by my reckoning that would be 1.25 i should be getting. Please help.

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Rossi,
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of your DAQs resolution, just keep in mind that resolution isn’t going to be
the only limiting factor in your measurements accuracy, but also the precision
of resistor that you use. So I would determine if the precision of the resistor
is going to be good enough that scaling up to the 5V scale makes sense. If it
is not, then you may not want to go through the hassle of the extra circuitry to
scale the signal.
-GDE

Speed dropped last week and hasn't recovered...

Hi,
So my internet speed dropped significantly last week and hasn't recovered. I'm wondering if I need a manual intervention to reset my profile but hopefully someone more ADSL-knowledgeable out there can assist. Note as a professional software engineer I'm reasonably tech savvy, and have taken all the usual steps:
* Router is now permanently plugged into the test socket, and has been for weeks, ruling out any internal wiring
* Have tried different routers. I found the HomeHub4 to be unstable (needing to be factory reset regularly) so am currently running with a TP-Link N600 which has been rock solid since powering on weeks ago.
* Firmware in router up to date, no viruses or spyware on any attached devices
* Speed checks all the same regardless of device (phone, tablet, laptop) or connection method (wired, wireless 2.4GHz, wireless 5GHz)
* Router resets made no difference
* Until I switched to BT a couple of months ago I had rock solid 8 to 10 megs download (definitely starting to wish I hadn't switched from Sky, although they had their own set of issues!). In fact until a week ago BT's speed had been pretty reliable, sometimes as low as 8 megs download, but sometimes up to 14 megs download.
Here are the stats from the router:
I have also run various speed tests (including BT and BT wholesale) which all confirm the same results. Ping times around 45ms, download speed 1.95 meg, upload speed 0.75 meg. It has been many years since I have experienced such a low internet download speed, and it is only just capable of streaming low resolution content, HD is definitely off the cards!
Looking at the router stats that SNR Margin looks high? I'm assuming my low sync rate is due to that? However I can't see anything that has changed physically in my setup in the last week. Could be exchange-side? Also note I did the "quiet line" test by calling 17070 (option 2). No obvious noise, just a very quiet digital hiss (I'll try to get an analogue phone and do the test again). However it sounded pretty clean to my ears.
Finally samknows tell me my exchange is 1038 metres away and I should expect at least 6.5 meg download.
So I'm a little bewildered why I'm now having to live with such poor download speed when for at least the last 4 or 5 years I've consistently had at least 6 meg download and usually somewhere between 8 and 10 meg (and as you can see from the router stats it was as high as 14 meg since the router was powered on).
If I could upgrade to Infinity or Virgin cable I would do so in a heartbeat but sadly neither are in my street. I was hoping that with a few days of stable connection my speed would increase but this hasn't happened. Any assistance or advice on the above would be very much appreciated.
Cheers,
Tich
Solved!
Go to Solution.

Hi,
Many thanks - I had no awareness of "banded" profiles before! Sadly I just did a last-ditch router reset this morning to see if it would assist (before posting here). Previously it had been up for 5+ days with no resets, and a very stable (but slow!) 2 meg download speed. My current connection time is 0 day(s) 01:11:18 so obviously far less than 3 to 5 days. Willing to wait another 3 to 5 days to see if it improves, but I did that last week to no avail (kicking myself for not screen grabbing my uptime prior to resetting this morning now!).
Is there anything else I should do other than wait another 3 to 5 days and post again confirming a continuation of the problem?
Cheers,
Tich

Speed dropped to 0.75mb and other advice needed

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