Speed Grade and nvidia quadro 4000 crashing Mac Pro

I cannot use SpeedGrade or render a Premiere Pro movie on CC or CC 2014 without crashing my Quadro 4000 on Mac Pro. It restarts without reading the graphic card again. I turned GPU off and now it works slowly but without crashing. Does Adobe has any answer to this? CUDA v. 6.0.46 on Mac OS Mavericks.

I will move this to the Premiere Pro forum
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

Similar Messages

Nvidia quadro 4000 for mac and os 10.6.8 on After Effects CS6 (11.0.2) Cuda don't work

Hi,
We bought an Nvidia Quadro 4000 for Mac for use RayTrace on After Effects CS6 (11.0.2) with our Mac Pro 5.1 on OS 10.6.8.
And the Mac lost the Cuda driver when we restart it.
We use the Nvidia driver 256.02.25f01 for Mac Os 10.6.8 and we made test on different Cuda driver (4.1.25, 4.2.10, 5.0.37 and 5.0.47).
When we install Cuda driver and start directly After Effects 11.0.2 it’s works (after effects see the GPU processor).
But when we restart the Mac and try to launch After Effects, AE doesn’t see GPU processor and ask to install Cuda driver 4.0 or later.
Do you know this problem ?
Do you have a solution ?
Thanks.
And sorry for my English !

Hi All,
I'm having the exact same problem on 10.6.8 with a brand new Quadro 4000. My CUDA preferences are up to date, but After Effects CS6 is not seeing the card.
GPUSniffer gives me some really weird results, which I've included. Of particular note there is a repeated "just leaking" message, an "invalid drawable" and "Did not find any devices that support GPU computation."
Anyone have a fix for this? We just dropped a lot of money on this card so I could squeeze some more life out of this workstation (Mac Pro 4,1 dual quad 2.66 with 12GB RAM).
Last login: Fri May 31 10:20:47 on console
edit-e-room-20:~ johnlee$ /Applications/Adobe\ Premiere\ Pro\ CS6/Adobe\ Premiere\ Pro\ CS6.app/Contents/GPUSniffer.app/Contents/MacOS/GPUSniffer
--- OpenGL Info ---
2013-05-31 10:28:52.456 GPUSniffer[71708:903] *** __NSAutoreleaseNoPool(): Object 0x1046095a0 of class NSCFString autoreleased with no pool in place - just leaking
2013-05-31 10:28:52.458 GPUSniffer[71708:903] invalid drawable
Vendor: NVIDIA Corporation
Renderer: NVIDIA Quadro 4000 OpenGL Engine
OpenGL Version: 2.1 NVIDIA-1.6.37
GLSL Version: 1.20
Monitors: 2
Monitor 0 properties -
   Size: (0, 0, 2560, 1600)
   Max texture size: 16384
   Supports non-power of two: 1
   Shaders 444: 1
   Shaders 422: 1
   Shaders 420: 1
2013-05-31 10:28:52.467 GPUSniffer[71708:903] *** __NSAutoreleaseNoPool(): Object 0x10411d900 of class NSCFString autoreleased with no pool in place - just leaking
2013-05-31 10:28:52.467 GPUSniffer[71708:903] invalid drawable
Monitor 1 properties -
   Size: (2560, 0, 1600, 1200)
   Max texture size: 16384
   Supports non-power of two: 1
   Shaders 444: 1
   Shaders 422: 1
   Shaders 420: 1
--- GPU Computation Info ---
Did not find any devices that support GPU computation.
2013-05-31 10:28:52.471 GPUSniffer[71708:903] *** __NSAutoreleaseNoPool(): Object 0x1041234d0 of class NSCFArray autoreleased with no pool in place - just leaking
2013-05-31 10:28:52.471 GPUSniffer[71708:903] *** __NSAutoreleaseNoPool(): Object 0x1041236a0 of class NSCFArray autoreleased with no pool in place - just leaking
2013-05-31 10:28:52.471 GPUSniffer[71708:903] *** __NSAutoreleaseNoPool(): Object 0x10411c030 of class NSView autoreleased with no pool in place - just leaking
2013-05-31 10:28:52.471 GPUSniffer[71708:903] *** __NSAutoreleaseNoPool(): Object 0x10411c030 of class NSView autoreleased with no pool in place - just leaking
2013-05-31 10:28:52.472 GPUSniffer[71708:903] *** __NSAutoreleaseNoPool(): Object 0x10411b000 of class NSCFArray autoreleased with no pool in place - just leaking
2013-05-31 10:28:52.472 GPUSniffer[71708:903] *** __NSAutoreleaseNoPool(): Object 0x104110e00 of class NSCFArray autoreleased with no pool in place - just leaking
2013-05-31 10:28:52.472 GPUSniffer[71708:903] *** __NSAutoreleaseNoPool(): Object 0x10411ccc0 of class NSView autoreleased with no pool in place - just leaking
2013-05-31 10:28:52.473 GPUSniffer[71708:903] *** __NSAutoreleaseNoPool(): Object 0x10411ccc0 of class NSView autoreleased with no pool in place - just leaking
edit-e-room-20:~ johnlee$

Problems with 10.8.3 and Nvidia Quadro 4000

Hi,
I have not been able to upgrade from 10.8.2 to 10.8.3 because it does not support my Nvidia Quadro 4000 for Mac. It crashes when I try to rotate an attached screen 90 degrees. It does not matter if the screen is attached to the DVI or the Display Port. Anyone else have this problem and is there a fix? I reported as a developer to Mac Developer forums with no answer and they also closed the ticket.

This problem has been solved by 10.8.4 update. So that is great news!
10.8.3 did not fix it so that is why I stayed on 10.8.2 until this latest one came out. Thanks Apple.

Expansion Slot Fan running at high speed after installing NVIDIA Quadro 4000

I've noticed that after installing the new NVIDIA Quadro 4000 for Mac on my Mac Pro with Mac OS X 10.6.7 with the newly released NVIDIA drivers (03/22/2011) the Expansion Slot Fan is running at a VERY HIGH speed (between 1,200rpm and 2,100rpm), if I go back the the NVIDIA GT120 everything will be normal with the Fan speed (around 800rpm), does enybody have experienced the same issue ?, thanks

Sorry, that I can’t really offer much help...
Did you install the latest “standalone” driver update...?
Should be currently: GPU “256.01.00f03v7”... CUDA “4.0.14".
The driver has to be present before the card is installed...
Check your latest Mac Pro EFI Firmware update... should be version 1.4.
Run a general maintenance utility like, OnyX, Cocktail, TechTool Pro, Disk Warrior etc.
Restart your system...

NVIDIA Quadro 4000 for Mac H3314LL/A

NVIDIA Quadro 4000 for Mac $1,199.95
http://store.apple.com/us/product/H3314LL/A
256 CUDA cores
2GB of high-speed memory
GPU accelerated professional applications DaVinci Resolve, Autodesk Smoke and Mathworks Matlab
# Experience native Quadro professional 3D graphics performance when running Windows based applications using Boot Camp
# Low-power, single-slot design allowing for up to two cards
Install CD with graphics and CUDA drivers
http://www.nvidia.com/object/product-quadro-4000-us.html

Interesting; so as of today, the 5870 got a 'ADD NOW' and '1-click BUY' button. Just like the Quadro 4000, you can now actually order it.
Availability has not changed from 'currently unavailable' however....
Hatter, to my previous post; I realize that the Quadro will greatly accellerate certain tasks and apps; and for CUDA sensitive apps, it looks great.
But I am worried about this being also a day to day card; playing WOW or other things after work is done.
The raw SPEED of the Quadro is clearly much less than a GTX 285, or a 5770/5870:
Quadro 4000:
Memory Bandwidth: 89.6 GB/s
Core Clock: 375 MHz
Memory Clock: 700 MHz
at a max W of 142 (power)
GTX 285 (Mac version - which was slightly underpowered):
Memory Bandwidth: 159 GB/s
Core Clock: 648 MHz
Memory Clock: 1242 MHz
at a max W of 204 (power)
5870:
Memory Bandwidth: 153.6 GB/s
Core Clock: 850 MHz
Memory Clock: 1200 MHz
at a max W of 188 (power)
Based on these specs, applications which don't take advantage of the Quadro's specific accelleration should be markedly slower than with the consumer cards, wouldn't they?
Best,
Dan

How do you setup HDMI audio with "Nvidia Quadro 4000 for Mac"?

So I just purchased a new Mac Pro:
Mac Pro (5,1) 3.33 GHz 6-Core
8 GB Ram
ATI Radeon HD 5770
1TB HDD
OS 10.8.3
I also purchased a new Nvidia Quadro 4000 for Mac Graphics Card because the 3D animation software I'm using (Blender) requires this card to accelerate render times.
I have installed the card and all is working well as far as I can tell except for the HDMI audio. According to the specs on Nvidia for this card, it DOES support HDMI audio through the Display port. I have my HDMI cable plugged up and the video works great. However the audio option does not show up in the System Preferences. (Here is the page for the graphics card. Look under "specifications" at the bottom for the audio part. http://www.nvidia.com/object/product-quadro-4000-mac-us.html).
I did find a link for a kernel addition for HDMI audio but it stated "non-Apple Nvidia cards" and this one is specifically for Mac. Here is that link: http://forums.macrumors.com/showthread.php?t=1499797. (I also plan on posing the same question there.)
The reason I want the HDMI to work is I'm using a TV as my monitor.
Now I did try the HDMI with the ATI Card and both the audio and video work great.
What I did for a quick work around is install both cards and use the GPU processor on the Nvidia for the animation program and use the ATI for the actual port and this fixes the hdmi audio issue. However this takes up pretty much all of my PCI slots and seems like a waste of space and power.
Has anyone else run into this problem and found a solution?? Any guidance would be greatly appreciated.
Thanks!

I went ahead and tried that extension that I found. It worked!
I guess Mac just didn't include the audio support in the driver that it includes. Below is were I found the instructions and download. It includes a shell script that installs the kernal from the Terminal prompt. The instructions were clear and installed with out a hitch. There were also instructions to remove it if there were issues.
Here is the link:
http://forums.macrumors.com/showthread.php?t=1499797
Thanks again and hope this helps.

NVIDIA Quadro 4000 for Mac

My iMac specs:
http://gyazo.com/a99277dd2c7e8e2616d984d9b83f283c
http://gyazo.com/e125027d64b99e44be7b81bc91ce81f3
http://gyazo.com/cc81c911df1760d38fcd00a2ce184064
1.- Is the NVIDIA Quadro 4000 better than the one I have?
2.- Can it be installed on my iMac?
NVIDIA Quadro 4000 for Mac:
http://store.apple.com/us/product/H3314LL/A/nvidia-quadro-4000-for-mac?fnode=53

Hi, likely it is, but it appears you do not have a MacPro, which is required... you can't change the video card in an iMac or Mac Mini.
Built for Mac Pro fromm your last link.

NVIDIA QUADRO 4000 for MAC---Issues with Adobe Premeire

Hello,
Mac Pro (Tower)
*OS 10.7.5
*2.8 GHx Quad-Core Intel Xeon
*16 GB RAM
I've had a multitude of issues with Adobe Premiere on this system and I'm not sure what to attribute it to. First of all: I have two MAC Book Pro's that run APremiere, with similiar specs and only 8GB of RAM. These two laptops run APremiere flawlessly and it's because of this reason that I can deduce, that my 'tower' is having issues because of the NVIDIA QUADRO 4000 installed; it's the only difference, besides the RAM, that the computers have. Has anyone had issues using the NVIDIA QUADRO 4000 before? Some of the issues I've been having are (please note, these issues are random, happen at random times and on random projects. The majority of the footage I use is MOV (from DSLR cameras) and MP4's (from a Sony EX-1)):
*Renders crashing
*Slow clip playback
*An oddity: certain MP4 files will go out of sync-on playback from APremiere and even in a VLC player
*AMedia Encoder crashes
Maybe the NVIDIA has nothing to do with it?
Thanks for your time and help.
Tim S.

Maybe the NVIDIA has nothing to do with it?
One way to accrue evidence would be to turn off Mercury Playback in the Project Settings.
I have that card, and turning of MPE often gets me through a session. Some here have claimed that the card is the cause of the frequent Serious Errors, and disabling it is the solution.
That's hardly satisfactory when one of the best features of Pr is the ability to use CUDA.
However, anything going through the card also has to pass through Pr and the OS. Adobe claims that updating to 10.8 fixes some bugs, but according to some here (myself included), not enough.
I had one project recently that I couldn't get the Serious Errors to stop until I re-installed the nVidia driver.
But, your list of problems could be due to corrupt Pr preferences. If you have a Mac, you need to get used to refreshing your prefs several times a day. They could also be corrupt media. That will cause renders to crash.

Premiere Pro running slow with Quadro 4000 on Mac-Pro

Hi Forum, I could really use some help.
I recently upgraded to CS6 abnd have been having major speed issues in Premiere Pro ever since. At the time I was running with an ATI Radeon HD 5870 1GB and using CS5.5 with no issues.
After installing CS6 my Premiere Pro projects just slowed to a crawl. After doing some hasty research online i "upgraded" to the Quadro 4000 for Mac. It made the applications usable but still frustratingly slow. Exporting projects either directly from Premiere Pro or through Media Encoder is 2-3 times slower than before. I'm ready to ditch CS6 and go back to CS5.5 if necessary as it is serioulsy impacting my productivity.
Any advice on fixing this issue would be greaty appreciated. Hardware, work-flow, software recommendations? I'll take it all!
I also use two Mac monitors (only one of which is hooked up as I am awaiting the arrival of a converter to hook the second to the DVI-I) and would like to use 3 but I cannot run the ATI card at the same time as the Quado as there are only two power supply sources in the mac-pro housing.
My projects typically look like this:
Project Settings:
Quicktime DV NTSC
Codec: DV25 NTSC
720x480
Raw sequence:
4 video tracks where I'll align my different camera angles to their correct time markers.
MTS Format 1080p
Multi-cam Equence:
Camera edits from the raw sequence:
Effects Sequence:
Layers for on screen graphis, music etc.
1 Voice track
2-3 music tracks (mp3)
1-2 photoshop layers
effects track (black video fade in and out perhaps, sometimes I'll have a timer sequence dropped in here for on screen countdown).
System Specs
Processor 3.2 GHz Quad-Core Intel Xeon
Memory 16 GB 1066 MHz DDR3 ECC
Graphics NVIDIA Quadro 4000 2048 MB
Software Mac OS X Lion 10.7.5 (11G63)

Have you tried trashing prefs and repairing permissions? It could help.

Nvidia quadro 4000 for mac issues

Hey Im running a quadro 4000 on my mac pro and I'm having issues in my bootcamp partition running windows 7, were it won't wake up from sleep or screens won't turn on at all, some issues in general with it booting up properly and sometimes screens go black, but computer is still running just black screens... any ideas... from what i see people have been running this with and since the latest drivers people seem to be happy... just can't seem to get much performance out of mine. Even treid installing the drivers as a root user but still having similar issues as before.
From reading on many forums it seems like this should not be happening with the latest drivers now out, Ive put back my old ATI and it works fine so im pretty sure its the card... any suggestions or tips?
thanks
steve

Separate and head to Boot Camp forum for issues with Windows.
There are some threads on Q4000 and CUDA drivers but that is easy enough to resolve by going to Nvidia driver downloads page. I was not aware you ever needed to or would want to anable as root.

Cisco C240M3 and NVIDIA Quadro 4000

I was told this week @ #vmwarepex that the C240M3 supports the quadro 4000 video card, i'm not certain, but I have yet to see anything internally to that box that would provide power required for the card.

I will move this to the Premiere Pro forum
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

Problems with Premiere CS6 and NVIDIA Quadro 4000

My system was working fine, but recently I started to get pop-up windows from the NVTransmit plug. These interrupted editing, and also encoding is taking as long as it did before I got the Quadro. NVIDIA support gave me new drivers and re-installed teh NV Transmit but nothing helped. My Premeiere CS6 is up to date at 6.0.2. Could this recent update be causing the problem? Any other ideas, and have you had the problem?

Use nVidia driver 311.50 http://forums.adobe.com/thread/1259391

I need to connect my LED cinema display to nvidia quadro 4000 graphics card

I cant find any adapter to connect my "LED cinema display" to the brand new graphics card "nvidia quadro 4000 (for Mac pro)"
As i coldnt find any information since now, ihope someone can give me a hint.

They included the wrong DisplayPort to Mini DisplayPort adapter. The correct adapter should have a female Mini DisplayPort connector, not male. You could buy the correct adapter or you could add a F-F Mini DisplayPort coupler
<http://www.monoprice.com/products/product.asp?c_id=104&cp_id=10428&cs_id=1042804 &p_id=6502&seq=1&format=2>
Try calling the, and asking for the correct adapter. They fo say:
"Connect to mini-DisplayPort displays through the included adapter cable"
<http://store.apple.com/us/product/H3314LL/A/nvidia-quadro-4000-for-mac>

Upgrading Mac Pro (2009) from to NVIDIA Quadro 4000, what PCI slot to use ?

I am upgrading my Mac Pro (2009) from the Nvidia GT120 (stock) to the Nvidia Quadro 4000 for Mac. The GT120 was installed in the PCI Slot #1 and I would like to install the Nvidia Quadro 4000 in the PCI Slot #2, that way the Fan in the Graphics Card (Quadro 4000) will have better air circulation, is there any limitation or recommendation regarding the PCI slot to use ?, thanks a lot

I have an early Mac Pro 3,1.
The user manual I downloaded states:
Slot 1 PCI Express 2.0 16-lane
Slot 2 PCI Express 2.0 16-lane
So I'm assuming that means both slots 1 and 2 are the same and it doesn't matter which of my two graphics cards go in which slots?
Also, my second graphics card is a Quadro 4000 which is for Adobe Applications that use the CUDA engine. I don't have any monitors hooked up to it.

Nvidia Quadro 4000 not working properly

Hi all,
I am really hoping that some one can help me with a very frustrating issue with my new Mac Pro and Nvidia Quadro 4000 card.
I purchased my Mac Pro from an Apple store and added the Quadro 4000, I need that card as it is supported by Adobe Premiere CS5 to enable the GPU acceleration. The reason I went to the store to buy instead of online was to get advice about the card as I have not used a Mac for 5 years now. I was told that they are not familiar with the card, but put it in and run alongside the ATI card.
When it arrived I put it all together, except for the Quadro 4000, and it all worked perfectly. I have 2 x 27” Cinema Displays attached. I installed production studio CS5 and then extremely carefully added the Quadro card.
Without going on about all the drama with it not working with the ATI card and then removing that and installing only the Quadro, it is not doing what I bought it to do. Adobe is not recognising the device, I have updated to version 5.0.3 of Premiere Pro, which supports this card.
I think I know what the problem is, but I have no idea how to resolve it. I put the Quadro in and then installed the drivers. My research says this is wrong (there were no instructions in the box and the read me file on the disc just said I need a specific cuda driver), so I removed it, put the ATI in and hunted down all the Cuda (Quadro stuff) files, deleted them, reinstalled drivers and reinstalled the card. No change, it drives one display and Premiere still cant see it.
I have tried to find answers on the internet, Apple are not very helpful as it was a third party item they have no training on (although purchased from Apple).
The only thing I have read is it may need to be on OS 10.6.5, I updated to 10.6.6 and/or because I installed the card before drivers. I have read that I need to sort out ‘Permissions’ but can’t find out how.
Any help would be greatly appreciated, I really need to get this thing working as I have a very expensive computer I can not use.
Thanks
Phil
Oh, one other thing, it is supposed to run two displays, one via display port and the other via DVI, but I am having no joy here either, and there seems to be no DVI male to MDP female adapter????

You are making it (sounds like to me) harder than it is.
You do not mention which ATI card, but you should use both side by side unless you have the 5870 which is using the two pci 6-pin power connectors on it.
With Mac OS people generally never need to delete drivers by hand.
ATI 57x0 and Quadro work better together. Or even ATI 4870 and GTX 285 in the past. Use the ATI for monitors and Quadro for CUDA and Mercury.
FYI for Quadro 4000 Mac Owners upgrading to 10.6.6:
Included in today's 10.6.6 related apple docs is one noting new Quadro 4000 owners need to Reinstall the Nvidia Quadro driver update after updating to 10.6.6.
To save you a lot of clicks (the doc links to the nvidia product page) - here's the page with the current (as of this AM) Quadro OS X 10.6.5 Driver page which still shows the 11/16/2010 driver date/v256.01.00f03. But the file I downloaded this morning is named "Retail_256.01.00f03v5.dmg" (28.9MB) - dated Dec 17th. The file I downloaded back in mid-Nov does not have the "V5" in the filename and is larger (37.3MB). I don't own this card and not dug into the pkg to see what changed (i.e. did they remove the extra kexts for other models perhaps?) but just a FYI.
http://www.xlr8yourmac.com/archives/jan11/010611.html#quadro4000
http://support.apple.com/kb/HT4499
http://www.nvidia.com/object/quadro-macosx-256.01.00f03-driver.html
Reinstall the 10.6.6 combo update manually is sometimes a good idea (some of us use only combo updates when it comes time to update OS X).
Here: http://support.apple.com/kb/DL1349

Speed Grade and nvidia quadro 4000 crashing Mac Pro

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