Speed grade does not work on my surface pro 3

Two questions:
Speed grade does not work on my surface pro 3. It open normaly but when I import a video I ear only the sound the image is black.Why?
So I try to install it on a over computer but in the creativ cloud software I didn't it. Why ?

I would suggest you are wasting your time trying to use SG on a Surface Pro 3. SG minimum hardware specifications ask for a discrete GPU that supports a GPGPU language like CUDA http://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-speedgrade.html
If you want to do colour correction then try using Adobe Premier effects such as the Fast Color Corrector or Curves.

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Message was edited by: Changren Yong
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문제 서명:
문제 이벤트 이름: APPCRASH
응용 프로그램 이름: SpeedGrade.exe
응용 프로그램 버전: 2012.7766.34.0
응용 프로그램 타임스탬프: 4f75d569
오류 모듈 이름: SpeedGrade.exe
오류 모듈 버전: 2012.7766.34.0
오류 모듈 타임스탬프: 4f75d569
예외 코드: c000001d
예외 오프셋: 000000000044e0f0
OS 버전: 6.1.7600.2.0.0.256.48
로캘 ID: 1042
추가 정보 1: 0efb
추가 정보 2: 0efb169de6da3f0926c625b78b4f049e
추가 정보 3: c935
추가 정보 4: c93539d323e84a267b59540676b5a22d
this is a log of windows7 that I am using.

Hi,
It would be helpful if you can share some details: system specs, installed Adobe software + Speedgrade version etc
Thanks!
Dennis

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The Logic Board is the Main system board. In the Windows world better known as the Motherboard. Except with Apple Mac computers the CPU and the GPU are Soldered to the logic board and if it is a Retina screen model the RAM is also Soldered to it.
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