Speed on Broadband

At home we have a very very poor connection with BT Broadband as we are too far from the exchange - our internet connection has been off more than it has been on for the last 6 months or so - no amount of calling/emailling has got anyone in BT interested all I get is Sales calls telling about BT infinity. Now I would be very happy to subscribe to this but.....as I have been paying for a connection which has been non existent I certainly do not want to pay a higher price for the same non existent service. What can I do to ensure this will work - I cannot to the speed test as this would rely on the internet connection be up and running and sadly it hasnt been on all week........
Any ideas?!!!?!?!?! ANYONE......

infinity is based on distance from your street cabinet (assuming it has been upgraded) whereas adsl is based on distance from the exchange.  so are you near your cabinet and has it been upgraded ( new cabinet beside old one)
you could try and improve your existing connection and in order for the forum members to help please can you post the adsl stats from your router may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or use a-z, if netgear enter 192.168.0.1) and run btspeedtester (MAC users may have problems) bt speedtester and post the results .
are you connected directly via a filter to the NTE5 master or test socket or to somewhere else? Is the master the only phone socket in your home?
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
Someone may then be able to offer help/assistance/suggestions to your problem
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
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  • Dial up speeds at broadband prices!!!

    Why is it that I have to put up with dial up speeds on a braodband package? The last few weeks I have had download speeds of under 1mps, last time this happened after a few weeks of complaining I got up to 6mps and gradually the service has degraded again. The question is if 6mps is possible after some adjustments at your end (BT) why can you not provide this service consistantly? Why is the UK in the dark ages when it comes to broadband? Why is BT spending so much time concentrating on upgrading cities who already have a decent level of broadband and not finnishing the job elsewhere and letting everyone have a good level of broadband? When I am told my exchange will be upgraded in the next few years and I will get Up to 6mps I wonder why BT is ignoring this now and speeding up areas that have more than that now?
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    These are my test results..... Pathetic really. 
    FAQ
    Test1 comprises of Best Effort Test:  -provides background information.
    Download  Speed
    621 Kbps
    0 Kbps
    7150 Kbps
    Max Achievable Speed
     Download speedachieved during the test was - 621 Kbps
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  • Measuring speed, both Broadband and LAN

    Hi,
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    Hi,
    Thanks for the replies,
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    Test1 comprises of two tests
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    2. Upstream Test: -provides background information.
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    0 Kbps
    15000 Kbps
    Max Achievable Speed
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     Additional Information:
     Upstream Rate IP profile on your line is - 15000 Kbps
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    FAQ
    Test1 comprises of two tests
    1. Best Effort Test: -provides background information.
    Download Speed
    55688 Kbps
    0 Kbps
    106417 Kbps
    Max Achievable Speed
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     For your connection, the acceptable range of speedsis 12000-106417 Kbps .
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    2. Upstream Test: -provides background information.
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    0 Kbps
    15000 Kbps
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  • Slower and slower speeds on broadband.

    For the past 4 weeks I've had what I thought was incredibly slow BB speed, 600Kbps at best through a HH2. After several calls to BT India (the usual try the master socket, reset the modem, we'll clear the line, we'll try our end etc, etc) I got an engineer on 22/08/11.
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    I thought perhaps it is my set up as I hav emy computer hardwired into the router via a 20m ethernet cable so I got a lappy and hardwired it with a 2m ethernet cable. The result is the same  .
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    Am I missing something?
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    Solved!
    Go to Solution.

    Sorry I forgot to ask, can you please post your ADSL stats by following this direct link; http://192.168.1.254/index.cgi?active_page=9116 << it only works if you have a Home Hub 3 and remember to type your password in!
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    Regards Edd
    Check your Line
    BT Speedtester

  • Loss of speed to broadband connection..Any advice?

    Hello
    Wondering if i could grab some help /advice.
    I have just come back from a short break and have noted that my internet connection has slowed from the normal 3.8mb connection down to around 0.5mb.
    now having read a few posts in the forum i have noticed that my noise margin which is usually around 6db/6db down/up, is now reporting 28.3db/6db down/up.
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    When i have had issues last year i did get some success from the call centres but this took ageeeeeess to resolve.
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    Once the Forum Mods have read your post they will post an invite here once you reply to them they will take personal ownership of the problem until resolved.
    Do not send them a Personal Message as this is the incorrect contact method and cannot be properly tracked also the mod contacted may not be on shift for sometime and this will delay your help
    The forum mods normally reply within 3/5 working days aft
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

  • Broadband Speeds

    Until recently i have been achieving broadband speeds of between 6.0MB and 7.1MB over the last 12 months
    See copy of speed test done on 17th May 2011
    We have had work done recently at our exchange Knock Belfast and the broadband checker results have shown I should now be able to get 15MB to 17MB broadband speed
    I have been on the phone a couple of times regarding this and have noticed far from increasing speed my broadband speed has substantially reduced. Speed reading today 04/06/2011 3.4MB
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     I would also draw your attention to Ofcom's
    2010 Voluntary Code of Practice: Broadband Speeds
    FAQ
    Test1 comprises of Best Effort Test: -provides background information.
    Download  Speed
    6107 Kbps
    0 Kbps
    7150 Kbps
    Max Achievable Speed
     Download speed achieved during the test was - 6107 Kbps
     For your connection, the acceptable range of speeds is 600-7150 Kbps.
     Additional Information:
     Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
     IP Profile for your line is - 7150 Kbps
    If you wish to discuss these results please contact your ISP.
    If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.
    Your test has completed please close this window to exit the performance tester.
    Please visit FAQ section if you are unable To understand the test results.
    Your broadband checker results
    Broadband option
    Broadband speed range
    When you can get it
    Action
    BT Total Broadband Faster BT Total BroadbandYou can get our fast and reliable broadband with speeds of up to 20Mb. The speed prediction we have provided is an estimate, however download speeds can vary and the actual download speed will fall between a range. This is generally within 1-2 Mb higher or lower than your estimated speed quoted.
    Between 10.0Mb and 19.5Mb
    (Estimated speed: 17.0Mb)
    Now
    Learn more
    BT Infinity is not currently due to be rolled out in your area within the next 6 months. Register your interest and we will keep you up to date about the BT Infinity rollout.
    Register Interest
    BT always offers you the best speed possible on your line.The speed prediction we have given here is an estimate, however download speeds can vary and the actual download speed will fall within a range. The range is an indication of the speed that other similar lines across the UK have achieved for their broadband service; this is generally within 1-2 Mb higher or lower than your single estimated speed quoted.
    The actual speed is dependent on several factors such as the product option you choose, the processing power of your computer,how many people are using your broadband connection at the same time,whether you use a wireless or cable connection,the speed of the websites that you visit and how we're managing the network. Speeds can be lower at peak times - peak times are evenings and weekends.

    according to the btspeedtester results you have posted you are on adslmax up to 8mb and you have the max connection of 8128 with the correct profile of 7150 and throughput looks fine.
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    if you get upgraded your modulation will change from current 992.1 to either 992.3 or 992.5
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Unacceptable broadband speed? 352 Kbps download

    My broadband speed has never been great but now feels slower than dial up!  I am unable to use iplayer/youtube etc.  Downloading occasional films has to be done overnight as it takes hours.  There is nothing wrong with my computer and live less than a mile from the Leigh on Sea exchange. I have been tracking the speed using Broadband Speedchecker.co.uk and in 2010 was getting acceptable results
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    All I want is for an engineer to check the wiring at the exchange round the corner but how and who do I get to organise that?
    Any help would be gratefully received!
    Non technical and fed up middle aged lady!

    Hi there.  It looks like the broadband/accelerator plate, has BT logo on the top.  Latest BT Speedchecker results are Test1 comprises of two tests
    1. Best Effort Test: -provides background information.
    Download  Speed
    303 Kbps
    0 Kbps
    500 Kbps
    Max Achievable Speed
     Download speedachieved during the test was - 303 Kbps
     For your connection, the acceptable range of speeds is 100-500 Kbps.
     Additional Information:
     Your DSL Connection Rate :572 Kbps(DOWN-STREAM), 828 Kbps(UP-STREAM)
     IP Profile for your line is - 350 Kbps
    2. Upstream Test: -provides background information.
    Upload Speed
    665 Kbps
    0 Kbps
    828 Kbps
    Max Achievable Speed
    >Upload speed achieved during the test was - 665 Kbps
     Additional Information:
     Upstream Rate IP profile on your line is - 828 Kbps
    I have tried to access http://192.168.1.254 but page comes up as IE cannot display.
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    Many thanks

  • Loss of connection/slow broadband speed/crackling ...

    Hi Guys, new to this but hope someone can help. Had our broadband with another internet provider for years til last June then noticed low speeds and internet dropping. Changed to our telephone provider for both telephone and internet, lasted a monthe as the problems were worse. Last November changed to BT on neighbours advice, they are on same exchange and same telegraph pole and they get between 11-13 mbs. Same issues with BT, made several calls to technical help but when broadband speed went to 0.02 mbs have had to make a nuisance of myself. Line engineer came out, changed btbox in home, disconnected any spare extensions not in use, checked wiring and gave clean bill of health  and reset broadband speed. Lasted 1 day then connection loss and major drop in speed. Broadband engineer was next, up the pole, down the exchange, wiring changed, bypassed ethernet cable to make sure not home computer, reset but same problems. In constant touch with technical support. At present, plugged into test socket, telephone line crackling, connection dropping every half hour ish, speed 0.242 mbs. Engineer out Monday. Any advice appreciated.

    Hi,
    The noise on the line needs to be sorted first before the broadband, as the noise can drastically effect the broadbands performance.
    1) In test socket dial 17070 option 2 from landline.  there should be no noise but slight hum normal on cordless phones.
    2) unplug the broadband from the connected test socket and redo quite line test.  there should be no noise but slight hum normal on cordless phones.
    If there is noise it needs to be reported by dialling 151 from landline. DO Not Mention Broadband as it could go to the broadband department and not the phone department. ie not broadband openreach engineer.
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  • Speed capped at 0.5 mbps?

    Hi guys.
    I live in a rural area around 4 miles from the nearest exchange. I have been with BT Broadband for several years and have always had a speed of around 0.5 megs and my intenet never looses sync (it may be worth noting i am on bt option 2, up to 16 meg i think). Recently i asked my neighbour (who is connected to the same telephone pole outside our house what speed his broadband was. He is with another isp (not BT) and said he gets a steady 1.5 meg speed and has done for over a year. At first i figured maybe something was wrong with the internal wiring in my house. So after some research i decided to removed the bell wire to all extension sockets and have installed a bt adsl faceplate on the master socket. (Also my router is connected to the master socket). I have also carried out a quiet line test on the line which seems to be perfectly silent.
    Here are the stats of my Bt Home Hub 3
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    Obviously i have a rather long line to the exchange (61.7 db att) but i also noticed my Noise margin seems rather high or is that normal? Here is also my speed test result.
    Also i have just tried a different router (TP-LINK TD-W8960N) which had no real speed improvement. Here are the statistics it gave me.
    I notice this router says i have an attainable sync rate of 1920?
    So to sum up, I was wondering is it possible that my speed has been capped at 0.5 megs? And if so can this be reset?
    It may be worth noting that about a year ago i had trouble with a dodgy router plug on my home hub 2 which kept turning the router off. Is it possible this is why i was capped?
    I am not expecting to get superfast speeds as i am living in a rural area. But it would be nice to atleast get the same speed as my nextdoor neighbour. 0.5 Megs is painfully slow in this modern day world. It seems i am the only person i know who still has to wait 15 minutes to watch a 360p youtube video.
    If my speed does not improve i may consider moving to the same isp as my neighbour (although personally i would have liked to stay loyal to bt)
    Thankyou for any help you can give me. Gav
    Solved!
    Go to Solution.

    Hey guys just thought i'd let you know that the moderators have been in contact with me. Totally surprised at how quick they replied to my request. (Less than a day)
    Big thanks to Dean one of the mods. He has uncapped my line and im now receiving a stable 1.75 Sync speed.
    Really amazed by how helpful you have all been and what a great job the mods are doing. Hopefully will be getting speeds around 1.5 Meg now which is 3 times faster than what i have been working with for the past several years.
    It doesnt seem like much to some of you townies and city peeps. But for a rural area im really pleased with that.
    So big thanks to Dean the mod, and to all you guys for your help!

  • New Customer Very Slow BB Speed

    Hi,
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    When signing to BT I asked what speeds I could hope to achieve, I was told between 5-8 which I was very happy about as iv just moved into a new build house in a small village.
    I work from home from my PC so its vital to me to have a good connection to work from. I arranged the whole move around the date they gave me for the engineers visit to install the new physical line. Which was booked over a month in advance, only to be cancelled by text the day before I moved in @ 6pm on a Sat.
    A month later I finally have a line installed with a pathetic 0.8 connection, more dial up speed than broadband!
    After a lot of phone calls to the tech department im now being told my line should receive 3.5 meg not the 5-8 meg I was told by the sale department.
    If I could get 3.5 right now I would be over the moon, never thought I would say that. Iv left the BT hub on now for ten days and my speeds have gone down from 1.2 to 0.8 and im finding it impossible to work with these speeds.
    Iv tried to test my speeds with the bt speed tester site but it wont let me, I get an error  (Sorry, we can't run the test for your number at the moment. Please go to the download speed check.) So I have been using speedtest.net 
    The test are done with a i7 16gb rig, using ethernet cable to the bt hub, the hub is connect to the master socket with the filter supplied by bt. There's no home phone connected and all other wireless devices are disconnected.
    Iv asked neighbours and other people in the village what speeds they are receiving and im told between 3-7meg so im hoping something can be done to increase my speed??
    Any help would be much appreciated.
    Thanks

    Sorry James, didnt see that, heres the full details.
    ADSL Line Status
    Connection information
    Line state:
    Connected
    Connection time:
    0 day, 00:16:30
    Downstream:
    1,248 Kbps
    Upstream:
    448 Kbps
      ADSL settings
    VPI/VCI:
    0/38
    Type:
    PPPoA
    Modulation:
    G.992.1 Annex A
    Latency type:
    Fast
    Noise margin (Down/Up):
    6.1 dB / 20.0 dB
    Line attenuation (Down/Up):
    62.0 dB / 31.5 dB
    Output power (Down/Up):
    17.3 dBm / 11.9 dBm
    FEC Events (Down/Up):
    0 / 0
    CRC Events (Down/Up):
    15 / 0
    Loss of Framing (Local/Remote):
    0 / 0
    Loss of Signal (Local/Remote):
    0 / 0
    Loss of Power (Local/Remote):
    0 / 0
    Loss of Link (Remote):
    0
    HEC Errors (Down/Up):
    6 / 0
    Error Seconds (Local/Remote):
    0 / 0

  • Very slow broadband.

    Been having very slow broadband for a few days ( cant watch videos etc ) but its ok to browes slowley. I have a home hub and my laptop is connected via an earthlink cable. Done a speed test and will post results below. Can anyone tell me how to speed my broadband up?
    Thanks in advance
    Aston
    FAQ
    Test1 comprises of two tests
    1. Best Effort Test: -provides background information.
    Download  Speed
    534 Kbps
    0 Kbps
    1000 Kbps
    Max Achievable Speed
     Download speedachieved during the test was - 534 Kbps
     For your connection, the acceptable range of speeds is 400-1000 Kbps.
     Additional Information:
     Your DSL Connection Rate :696 Kbps(DOWN-STREAM), 888 Kbps(UP-STREAM)
     IP Profile for your line is - 613 Kbps
    2. Upstream Test: -provides background information.
    Upload Speed
    679 Kbps
    0 Kbps
    888 Kbps
    Max Achievable Speed
    >Upload speed achieved during the test was - 679 Kbps
     Additional Information:
     Upstream Rate IP profile on your line is - 888 Kbps
    We were unable to identify any performance problem with your service at this time.
    It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
    If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.
    Solved!
    Go to Solution.

    Quiet line test ok, do have other wall sockets,but dont use them.
    ADSL line status
    Connection information
    Line state
    Connected
    Connection time
    16 days, 0:48:32
    Downstream
    698 Kbps
    Upstream
    888 Kbps
    ADSL settings
    VPI/VCI
    0/38
    Type
    PPPoA
    Modulation
    ITU-T G.992.5
    Latency type
    Interleave
    Noise margin (Down/Up)
    30.6 dB / 7.3 dB
    Line attenuation (Down/Up)
    39.0 dB / 21.6 dB
    Output power (Down/Up)
    17.0 dBm / 12.3 dBm
    Loss of Framing (Local)
    0
    Loss of Signal (Local)
    0
    Loss of Power (Local)
    0
    FEC Errors (Down/Up)
    0 / 1861
    CRC Errors (Down/Up)
    150 / 2147480001
    HEC Errors (Down/Up)
    56 / 104870
    Error Seconds (Local)
    535

  • Slow speed since connected

    I was with sky and getting 28mbps fibre, I decided to get bt infinity 2 and was told I would get these speeds
    Your broadband speed
    We estimate your download speed will be between 46.9Mb and 63.8Mb.
    We estimate your upload speed will be between 12Mb and 18.6Mb. It's been in 2 weeks and I'm still only getting 27mbps. I have ran speed tests at speedtester.btwholesale.com and it says ip profile for my line is 27.7mbps I've reported it and now being monitored and they will be phoning me tomorrow, but I had an engineer out for my phone line last Saturday as advised by bt broadband help no phone fault but he told me he has found a fault with the fibre at the cabinet the ports are faulty and to get an engineer out to sort this well I've told bt broadband help this a few times since Saturday and they won't listen to me all they keep doing is making me do the same tests over and over and last night after they said they have rest my line ( still ip profile of 27.7) has refered it to some service team or something who will decide what to do. This is really annoying after all I've been told there is a fault and I'm paying for a service I'm not getting I should of stayed with sky. Sorry for the rant but nobody will listen I'm only telling them what one of bt engineers told me to tell them.

    ive tried that it does not upload the images so ill type it out.  availability checker results    fttcA  63.8  46.9 down  18.6  12 down available
    fttcB   53  29.5 down    18.6 8.4 up available.      btw performance results  Download speedachieved during the test was - 26.84 Mbps
     For your connection, the acceptable range of speedsis 12 Mbps-27.82 Mbps .
     Additional Information:
     IP Profile for your line is - 27.82 Mbps
    Upload speed achieved during the test was - 5.6Mbps
     Additional Information:
     Upstream Rate IP profile on your line is - 20 Mbps

  • Broadband Performance on Different Routers

    Hi all,
    The homehub 3 has just decided to resync again after 18days of a very good stable connection, so I thought I would try out the other 2 routers. The routers I tried are BT HomeHub3 Type A, Belkin F5D8631-4 N1 ADSL2+ Modem Router and a BT Voyager 2091.
    1. BT Voyager 2091
    This router was one of the ones given to us when we ordered BT Broadband about 6/7 years ago (We were also given a BT Voyager 205) These routers were very good but didn't support the Best wireless for the old stone house.
    Line Mode
    G.DMT
    Line State
    Show Time
    Latency Type
    Interleave
    Line Up Time
    00:00:23:06
    Line Coding
    Trellis On
    Line Up Count
    1
    Statistics
    Downstream
    Upstream
    Line Rate
    1408 Kbps
    448 Kbps
    Noise Margin
    6.5 dB
    9.0 dB
    Line Attenuation
    63.5 dB
    31.5 dB
    Output Power
    16.6 dBm
    12.6 dBm
    K (number of bytes in DMT frame)
    45
    15
    R (number of check bytes in RS code word)
    16
    16
    S (RS code word size in DMT frame)
    4
    8
    D (interleaver depth)
    8
    4
    Super Frames
    3893 
    3891 
    Super Frame Errors
    0 
    0 
    RS Words
    66184 
    33073 
    RS Correctable Errors
    0 
    0 
    RS Uncorrectable Errors
    0 
    0 
    HEC Errors
    0 
    0 
    OCD Errors
    0 
    0 
    LCD Errors
    0 
    0 
    ES Errors
    0 
    0 
    2. Belkin F5D8631-4 N1 ADSL2+ Modem Router
    Statistics from Router as soon as it was connected to the Internet:
    Link Power State: L0
    Mode: G.DMT
    Channel: Interleave
    Trellis: ON
    Line Status: No Defect
    Training Status: Showtime
    Down Up
    SNR (dB): Down: 5.4dB Up: 9.0dB
    Attn(dB): Down: 63.5dB Up: 31.5dB
    Pwr(dBm): Down: 16.9 Up: 12.6
    Max(Kbps): Down: 2112 Up: 712
    Rate (Kbps): Down: 1888kbps Up: 448kbps
    G.dmt framing
    K: 60(0) 15
    R: 12 16
    S: 4 8
    D: 8 4
    ADSL2 framing
    MSGc: 1 1
    B: 60 15
    M: 4 8
    T: 1 1
    R: 12 16
    S: 4.1967 9.0000
    L: 488 128
    D: 8 4
    Counters
    SF: 13274 13272
    SFErr: 2 0
    RS: 225662 112812
    RSCorr: 140 8
    RSUnCorr: 5 0
    HEC: 1 0
    OCD: 0 0
    LCD: 0 0
    Total Cells: 1004962 0
    Data Cells: 84583 0
    Drop Cells: 0
    Bit Errors: 0 0
    ES: 1 0
    SES: 0 0
    UAS: 45 0
    And Statistics about 10minutes later:
    Link Power State: L0
    Mode: G.DMT
    Channel: Interleave
    Trellis: ON
    Line Status: No Defect
    Training Status: Showtime
    Down Up
    SNR (dB): Down:  0.2dB Up: 9.0dB
    Attn(dB): Down:  63.5dB Up: 31.5dB
    Pwr(dBm): Down:  16.9 Up: 12.6
    Max(Kbps): Down:  2112 Up: 712
    Rate (Kbps): Down: 1888kbps Up: 448kbps
    G.dmt framing
    K: 60(0) 15
    R: 12 16
    S: 4 8
    D: 8 4
    ADSL2 framing
    MSGc: 1 1
    B: 60 15
    M: 4 8
    T: 1 1
    R: 12 16
    S: 4.1967 9.0000
    L: 488 128
    D: 8 4
    Counters
    SF: 81714 81712
    SFErr: 42435 76
    RS: 1389142 694552
    RSCorr: 374686 92
    RSUnCorr: 439334 0
    HEC: 27814 66
    OCD: 16 70
    LCD: 3 28
    Total Cells: 5122037 0
    Data Cells: 251939 0
    Drop Cells: 0
    Bit Errors: 0 0
    ES: 915 0
    SES: 814 0
    UAS: 45 0
    Within 10minutes of using the Belkin router the noise margin went down to 0.2dB which stayed there for 30minutes before resyncing. After the resync it then again went down to 0.2dB.
    3. BT HomeHub3 Type A
    Line state:
    Connected
    Connection time:
    0 days, 00:55:08
    Downstream:
    1.563 Mbps
    Upstream:
    448 Kbps
    ADSL Settings
    VPI/VCI:
    0/38
    Type:
    PPPoA
    Modulation:
    G.992.1 Annex A
    Latency type:
    Interleaved
    Noise margin (Down/Up):
    6.7 dB / 10.0 dB
    Line attenuation (Down/Up):
    66.8 dB / 31.5 dB
    Output power (Down/Up):
    16.8 dBm / 12.6 dBm
    FEC Events (Down/Up):
    449 / 34
    CRC Events (Down/Up):
    0 / 10
    Loss of Framing (Local/Remote):
    0 / 0
    Loss of Signal (Local/Remote):
    0 / 0
    Loss of Power (Local/Remote):
    0 / 0
    HEC Events (Down/Up):
    0 / 9
    Error Seconds (Local/Remote):
    0 / 4
    A) You will notice the downstream Line Attenuation changes abit. Is this a problem or is it just because the chipsets within the router are different?
    B) Even though the Belkin router gave the best sync rate, it was also the Least stable out of them all. Is there a reason for this?
    C) The best speed the Broadband Openreach Engineer could get on his handheld device was 1.5mb sync rate, so is there a reason the Belkin decided to sync at 1.8mb?
    Cheers
    jac_95 | BT.com Help Site | BT Service Status
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    See if someone in the community had the same problem and how they got it resolved.

    So the System.currentTimeMillis() is in the JSP code, and the OS of the server isn't changing correct? Just the client side?
    Since the JSP is run on the server, the System call should be the same for all cases. Likely difference would be if the Mac browser has caching turned off so as to for the JSP to re-compile the request, or something along those lines...
    Of course, I am no pro, so I am not sure. But I do know the JVM that is used is on the server side, and is un-touched by the client.

  • My Broadband is so slow

    Since the start of the New Year my Internet speed has been so slow, that even though I’ll be fined by BT for ending my contract early, I’m seriously thinking of switching to another provider.
    Several times I’ve phoned BT regarding this problem; each time I’ve been asked a serious of questions, each suggesting the problem is with my equipment and not BT’s.  So far I’ve not had much luck increasing my speed.
    I’ve just run a test via ‘speedtest.BT.com’ and found the following info:
    My max achievable speed was 7150 kbps, however at the time of the test, my download speed was only 183 kbps.  Apparently the acceptable range of speed should have been between 600 – 7150 kbps.
    Additional information received from the test was:
    My DSL connection rate was 6464 kbps (down-stream) and 448 kbps (up-stream).
    The IP profile for my line was 5500 kbps.
    I’d be grateful for any suggestions on how I go about improving the speed of my broadband or who in BT I should speak to regarding this problem, as I'm not having much luck with the call centres.
    Solved!
    Go to Solution.

    Hi John, thanks for the suggestion. I'll do a couple more tests later today and post the results.
    Don't know if it helps or not, the test I ran yesterday was around 9:00pm.  I know the time of day can affect the speed of broadband, however it seems my broadband speed is slow no matter what time of day I'm on, that is except the early hours of course.
    Speaking to one of the IT guys at my place of work about my problem, he suggested it sounded like my speed may have been dialed back by BT.  Not sure who I'd need to speak to check this out.

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