Speed seams slow ?

Hi there
My first post here so here goes.
I had 8 meg unlimited on the line to the house i live and was getting a very stable 6.8 - 7.3 meg connection and was quite happy. But when i had to take the line over as the owner of the house died BT would not do a working line transfer and cut the line off and reconnected me with a new number (even though i was promised my old number) and i had the option 1 broadband package. I had to wait a 15days for the BB option 1 as i had to wait another 5 days to get my old number back after reconnection with this new number i never wanted !.
Anyway now thats the background to my problem out the way !. My actual download speed now with my new package is only 1.5 - 1.7meg even though my hub says 7.9meg same as i had before. My hub is pluged into the test socket, I have done a few clear line tests with a corded phone these are silent - with a cordless a slight hum. The hub is on all the time never switch it off so should be in sync we did have a power cut earlier so the screen shots i have show it as only on for an hour or so
Speedtest result
Will my line and speed sort itself out if i leave it a few days or do i need to contact BT
Many thanks
LRB

have you only just started with your new line and maybe still in the initial 10 day training period? as john46 said you need to stay connected 24/7 with no resets for 3/5 days or until training period complete
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Message was edited by: BinomialHeap

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I went ahead and hit assist me and ran the diag tool. According to the tool my internet connection is working correctly.
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I ran a ping to google.com and responses were well under 45 ms.
Message was edited by: BinomialHeap

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Acceptable 600-7150
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Connected
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0 days, 19:53:23
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5,728 Kbps
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VPI/VCI
0/38
Type
PPPoA
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G.992.1 Annex A
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Interleaved
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8.7 dB / 23.0 dB
Line attenuation (Down/Up)
34.3 dB / 18.5 dB
Output power (Down/Up)
8.8 dBm / 1.6 dBm
Loss of Framing (Local/Remote)
0 / 0
Loss of Signal (Local/Remote)
0 / 0
Loss of Power (Local/Remote)
0 / 0
FEC Errors (Down/Up)
16676 / 78
CRC Errors (Down/Up)
226 / 81
HEC Errors (Down/Up)
1734 / 48
Error Seconds (Local/Remote)
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Speed seams slow ?

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